room was upgraded to higher category, we got early check in and late check out

the beach felt so safe to swim in and enjoyed the pool and the shaved ice on the beach

the restaurants and bar close at 8:00 to 11:00 pm.

the breakfast buffet was not as nice as the mauna kea hotel on the big island

the long breakfast queue, took 30 minutes to get a table.

i requested early check in or late check in after 3a

food truck, pool, clean rooms

of 6) …2 adults 2 kids n 2 toddlers …only complaint i got from them was how shallow the pool was but the best thing about it that still beat other hotels was the pool hours (opened later

pool not deep at all. bed a little hard

the breakfast was good location was perfect

i really wanted an early check in but was not able to get one, but i understand

the front desk was so helpful and called me as soon as the room was ready for early check in

and close to the airport, managed an early check in which was appreciated after a long haul flight, plenty of food places around and

we arrived at 11:00 am, the hotel had clean rooms, but wanted to charge us $75 for an early check in

very appreciative of early check in at 9 am, thank you

accommodated an early check in and additional guests without charging extra

we knew that we were early but we were advised earlier that we could arrange early check in if available

had asked for a early checkin , when we arrived there wouldnt be a room till 3pm then after some talking if i paid

early check in is a

helpful staff, allowed an early check in, great shuttle service.

3pm check in. though the staff were extremely helpful in facilitating an early check in

they even let me to do an early check in eventhough i did not requested it

they accommodated us for early check in

lap pool also good for family fun

it was very nice to have laundry machine inside the room

we showed up early to park our car but they informed us our room was ready and allowed an early check in

are friendly and provide personalised service flexible in allowing early check in

gym is small for the hotel

breakfast is okay. was better when we were there in march

the view of the ocean, kids enjoyed the pool

no early check in (even just 1 hour) no daily cleaning, no extra towels

we were thankful an do appreciative that we managed to get an early check in after flights had been cancelled and rebooked so we could arrive and enjoy

get an early check in and late check out which also helps if you need to

super early check in at 7am for an extra $16 includes breakfast - well worth it

staff at counter were amazing and accommodated our every need including early check in, linking accor membership, providing information on local sights

extra charges for early check in when same rooms were empty in same area

they helped me with an early check in

requested an early check in time- booking was confirmed but check in wasn’t available until later in the

time i stayed at this hotel, had a very nice room, was allowed an early check in

early check in, staff very helpful, room reasonable.

staff very unaccomodating for early check in

allowed early check in which was super

we werent expecting an early check in so we were so happy

location, early check in, kettle & micro wave free rent

did not get early check in a suggested we would

bright clean rooms with great ocean views. early check in availability

the room with full kitchen

not all laundry facilities had eftpos

we weren't made aware it had a gym and then found out on our last night

is a coin laundry on each floor

2 good beds and a solid sofa bed. received early check in at 11am.

location is walking distance to alamoana and you can swim in the pool logoon or ocean with out crossing the road

bath towels were a bit scratchy when drying off after a bath, but pool towels were great

laundry on every floor

there was laundry on each floor if needed, 2 pools, close access to the beach by the lagoon and you could get

were able to do early check in, after a long day of travel we needed time to shower and settle in and get rest

open, spacious layout - very clean and quiet - nice kitchen and separate living room area - shower had good water pressure - washer and dryer in

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton waikiki

slide for kids open 11-2 only 3 hours no valet parking at lagoon/grand waikikian

awesome place to stay with kids

one there for early check in we found it a bit difficult to organise our bags when we had to be out of one hotel

and there was an $80 fee to get an early check in

very comfortable clean got early check in and gave me late checkout as well

the main pool bar was phenomenal, ask him for a magic trick :) side note, no need to do and pay early check in, they give you the towel card and you can store luggage and change in restrooms

i called ahead about early check in & they said inquire upon arrival and they could try to accommodate

early check in was no problem

allowed early check in upon request after redeye flight and use of pool and beach towel while waiting for

we had a really early flight into honolulu and they were amazing at accommodating us for an early check in as soon

staff were fantastic and assisted us with early check in which after a long overnight flight was much appreciated

the staff, early check in.

they even let you early check in free of

*having a full kitchen, washer & dryer and living room area with balcony to enjoy the gorgeous

our own kitchen was very nice with three kids

close proximity and easy access to everything the resort has to offer- multiple pools, beach, restaurants, shopping, convenience stores

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

accomodated me early check in coz she saw me i was sleepless from trip i need rest

receptionist was going to charge $75 for an early check in - room very old and stains

good hotel. clean and beautiful. kindness. high floor. early check in.

the pool area is very large and spacious and also offers space for a barbecue

there is an opportunity to arrange a barbecue near open pool on 6th floor, laundry on 5th floor

early check in

had a lovely 2 days stay and were offered an early check in which was really appreciated travelling with a 3 year old

the hotel allows early check in when room is ready, which is nice and sweet, especially after long flight

kids enjoyed the pool

location and beautiful hotel there was a starbucks in the hotel, plus a beautiful pool with a bar nearby and poolside service

we managed to get early check in and had a beautiful birthday surprise waiting in the room

early check in, late check out

of kids at the hotel pool

my kids and grandkids on holiday to hawaii

pool gym and spa

provided early check in service which i request property

we were afforded complimentary early check in

communication prior to check in could have been better where they seemed to have agreed to an early check in time but this was not the case

the pool bar was convenient and the bartender was great

gym was very clean

i was very happy that they were able to provide early check in after a long overnight flight for me

location was central and the option if early check in was great

allowed an early check in

could not give me an early check in which i did-not like

wish there was laundry service!

early check in, easy parking, friendly, helpful staff, good breakfast

special shout out to bea at reception who went above and beyond by facilitating extras such as an early check in which was so helpful following our 6am flight arrival

a bar would have been nice just to chill

conditioning unit was quite noisy- and blew on the kids bed all night

5th floor pool was very small. no bar to grab a drink.

able to get early check in for an additional $35.

it has a small kitchen but no cups or anything

room clean with original bathroom and kitchen features

good location, value for money, complimentary toiletries, coin-operated laundry, and nice

*laundry/washer n dryer was both not working for 3 days *couldn't get parking spots *if you have

proximity of location to waikiki the spacious rooms the luxurious amenities the early check in when we

the laundry machine can be a little noisy at night

room service response time was amazing.

no room service after 9 and only 2 tiny bottles of water in room

need, and while we ate out for the most part, it was really great to cook sometimes and do the laundry as we stayed over a week

having to pay for early check in, which made our 1 night stay cost 2 days.

great central location. allowed us to have early check in! kitchen was good.

we booked 2 palm suites and they gave us early check in for both rooms on the same floor

location and early check in

the lounge area on 2nd floor is excellent for early check in/check out

very obliging with early check in and late check

there was no kids club at the hotel

great service, rooms are perfect, loved the swimming pool and other

the bar closes at 8 pm.

orchids and pool bar are some of the best places to eat on the island , with live music each

staff were amazing and so accommodating with early check in and late check out

helped us with an early check in, the location was perfect and the noise in the hotel we fine, the surrounding

we requested an early check in as we travelled overnight but they were very i accommodating.

friendly and helpful organised for us to have an early check in discounted breakfast

spa is awesome

staff were very friendly and helpful at all times and accommodated us with an early check in

they granted us early check in and late check out since the room was available so that made the stay even more

pool isn’t your normal sized swimming pool but the kids still had fun taking a dip in the water

an issue for us as we just went out, but the bar is only open during the day which is a shame

that was tough after a long flight with two kids under 2

location, early check in available

and knife and forks for included breakfast, didn t get the room we booked nor our requested early check in

they were even able to accomodate an early check in for a small additional fee

early check in payment

we re able to organise an early check in which was helpful after and early flight it was also in a great location close to

location, near waikiki beach, shops and restaurants we received an early check in that was very much

they gave me early check in and did not charge me extra for it

early check in

the location is not ideal and the pool is very small without any sunlight

with hardly any space to hang clothes for three, that’s how many we were in the room, my two kids and i and the parking is very pricy (35$for

also we had an early check in , and we loved it

we arrived 10 hours early, and we were able to do an early check in

location and got early check in.

all was excellent and the included breakfast a bonus.

pool was slightly heated so it was very comfortable for the kids to swim in and it was shaded

i called ahead for an early check in request and the lady in the front desk did her best to find us a room that's

they even accommated our early check in request, which was very much appreciated

the receptionist when i checked in was very kind and offered an early check in which i was grateful for after a sleepless 10 hour flight

is me just being picky, but the lack of gym equipment, at the least a scale

nice little heated pool and gym

they accommodated me with an early check in

the room had so much space and they were so helpful with early check in and late check out

early check in

staff were very friendly & we were able to get early check in

fantastic hotel room, amazing friendly service, early check in no problem.

asking for early check in was at a price

no room service

location and having the two bar and eating facilities on site was great

i am going to pick on anything, the only thing that they did not have was room service & a microwave

room service was top notch

room was not what we booked for however we arrived early and to get an early check in they changed our room to what we booked however the early check

staff were extremely helpful and facilitated an early check in as our kids didn t travel too well

self-service laundry terrific

dukes bar food drinks music the vibe, loved other restaurants, deli food, abc shop dukes shop

very noisy and busy. restaurant overlooked pool and spa so no privacy.

location ok early check in accepted (2 hrs before scheduled )

+ at least in my room the shower worked perfectly fine + wifi was quite

wifi almost non-functional.

you have to ask in one day advance for room service clean and always asking for towels and toilet paper daily

the room was clean and comfortable and came with a fully stocked kitchenet and fridge

we were accepted for early check in and we got the parking reservation throughout our stay that costs $30 per night

very high fees for early check in and check out. bar food was lousy and pricey.

early check in was great! christeann was super friendly and hospitable.

if you arrive prior to the 3pm check in you can either pay (a lot) for early check in or the hotel will store your bags for free

asked for an early check in as we were arriving at 7am

early check in was a game changer.

location in waikiki. comfy bed, nice view of the mountains/golf course. helpful staff.

clean large rooms , and very helpful staff ,nice pool we certainly will be staying there again when we go back to

the pool was a little small and was shaded most of the time.

rooms are big enough kids running around, kitchen has all of basics so we cooked many meals in here and saved a lot of

the staff helped us with an early check in, which was very much appreciated.

staff were happy to provide us with what we asked for, including early check in

owner is very nice and accommodating, he offered us early check in and late check out

view on the canal and the golf course.

spacious room with full kitchen

we did manage to get an early check in and later check out so that was helpful

i requested early check in & this was not in place on arrival but after paying for an upgrade to a

was not a great site but we didn't stay inside long enough to be affected, wasn't able to do an early check in, but

location, staff gave an early check in which was much appreciated

we asked if we could get an early check in (we had been up since 6am the day before) - the staff called us at 2pm to say our

wonderful to have an early check in after arriving from australia at 9 am

to get an early check in, front desk staff were very helpful and this is a plus given arrival time of

did not offer early check in, we had a 5 yr old child

arrived super early and the lovely front desk staff offered us an early check in which was very much appreciated

free early check in without any drama. staff were friendly and business like.

location,price,facilities,friendliness of staff to allow me early check in

i was very graciously given a very early check in which was after a flight from australia was a godsend

value for money, early check in, friendly and helpful staff, updated room and the location was

having on site laundry was nice, but it was a little too open

everything price, location, fridge, ac, catv, utensils, laundry, safety

we were able to get an early check in which was very appreciated

view, great location, and they managed an early check in for us

early check in was available, which was fantastic and very much appreciated

early check in available. location front of beach

this is an older hotel that is well kept up. it was a tight fit for 2 adults and 2 adult kids.

great size room. awesome service. given a free upgrade that was nice and early check in

was very helpful with helping us extend our stay she also was the same staff that checked us in early check in she was very thorough with explaining parking and other amenities

a very accommodating service for early check in and late check out for flight connections a first class stay

hotel staff said they would attempt to arrange early check in and we appreciate they can’t guarantee, but once we arrived they made no effort to

the rooftop pool and spa was great with brilliant views

to begin they charge almost $50 for a early check in fee

they did the early check in and late check out free for us

i got to the properly early and they let me use the pool and held my bags

are very kind and helpful, they allowed us an early check in

wouldn’t give us early check in

room probably because we requested an early check in wasn't thoroughly ready

service, facilitated an early check in, provided beach paraphernalia to make life a bit

staff friendly and accommodating- as we needed early check in and late check out

location and breakfast is great.

is no guest laundry which is super inconvenient when travelling and have limited change of clothes and

early check in and amazing location

extra for a 2 hour early check in said it was upgrade but didn t believe it was next time save your money too

anniversary and there was a little bottle of bubbles waiting for us in our room, and they gave us early check in too

had an early check in, and upon arrival, the room’s carpet smelled like mildew

loved the fact that we were given a complementary early check in and also upgrade (thank you renee) staff were always friendly and nothing is too

staff were very friendly and accommodated early check

great location. continental breakfast was a nice bonus. staff assisted with early check in

if staying at this facility ask for early check in

the hotel was very accommodating and allowed us to leave our luggage and we still had an early check in as our room came available

we were allowed an early check in as we arrived at 6am after a 10hr flight

location, great welcome at reception, room was available for early check in, great room size ( king ocean view)

room was clean, modern and we appreciated the early check in

spa out side needs to be better

only minor let down was the gym

clean rooms, comfy bed, great shower, awesome pool area with bar

accommodated an early check in for us and upgraded us to a king bed

staff were extra accommodating with early check in (at noon) and with super early check out (5am)

they were also kind enough to accommodate an early check in for me, which was great

easy checkin and out, early check in

the beds weren't as large as we were used to, so it was a little squishy for 2 adults and 2 kids to share

travis who was on the front desk was easy to communicate with an even gave me an early check in making the stay instantly positive

room was available for early check in but my room was in a slightly questionable state

staff, had early check in which was so much needed after a long flight

early check in at 12pm

early check in available

allowed early check in and upgraded to bigger room for family

proximity to beach, offered early check in for free which was a huge relief after a long flight.

my flight arrived early and they were gracious to provide me with an early check in

early check in at 8am. free wi fi in room, location and the breakfast

rang and emailed ahead of time to arrange early check in and was told dont worry shouldnt be a problem