at front reception facilitated an early check in for us to allow us to get ready for a wedding

the hotel has full breakfast service for its guests and serves meals 7 days per week, even off-season

bar food and drinks are excellent and the staff are friendly and polite

had evening meal in the bar and then a few drinks

staff was very friendly, the rooms were big, and spotless clean, food in the bar was 5 star

was nice, got a early check in which was so handy

there was plenty of available car parking for no extra cost which is an added advantage when you are on a driving holiday

dinner and music in the bar an irish treat

spa was untidy overflowing bin with water cups and bathrobes piling out of laundry basket one steam room not

food in the bar restaurant was lovely

much to us that the staff at the heights could accomodate and early check in on short notice

staff very friendly and we requested a very early check in as we were attending a wedding at the hotel and we were accommodated

staff couldn t have been anymore accommodating we arrived very early and asked if we could get early check in not expecting it straight away but the lady said

staff were extremely helpful and accommodated us with an early check in

room service was on time and delicious

we requested an early check in as we were attending an early wedding in a neighboring hotel- not only did they help

we arrived at 12:30 and asked for an early check in on the off chance and they agreed without hesitation

food in bar is excellent also

we use the bar and restaurant

nothing at all for kids

the early check in was a life saver

no room service, with the exception of breakfast with a charge of 7 per person to be brought to the

comfortable and attentive with a friendly bar and amazing food

location for killarney bikefest and excellent parking for a motorcycle

room was amazing, had our own jacuzzi bath, parking was easily accessible, the hotel is beautifuly decorated, the food is amazing also

they communicated the safety protocols in place ahead of our stay and arranged an early check in for us

bar

stay was very disappointing as we went for a rest away from the kids,we didn't sleep a wink as the bed was awful, i was shook all over the place every time my

room service knocked while i was in the bath ....to see if room was empty ........

area`s were helpful and courteous, bar food and drinks were served quickly and without fuss, the breakfast was self service and catered for everyone with a massive selection, the danu restaurant

town but the accommodation is in a quiet area, very friendly staff, ample parking, accommodated early check in, great breakfast

house is on a very quiet street with parking which is a big plus

our room had three beds which was quite comfortable for three adults

my husband, friend and i were travelling to killarney for a wedding and needed an early check in in order to change straight from

wifi -if you left your phone not in use for a couple of minutes you had to log in again -staying

spa that s advertised for the hotel is only available a few days in the week and her availability

the late check out was great especialky after a great night

shower rails and towels racks loosely attached to the walls, potentially dangerous for elderly or kidsl

location to town. friendly staff. we asked for early check in and we re accommodated.

i have a newborn & requested for early check in due to long travel

early check in, the room was ready when we arrived and we were granted for a late check out too and

i requested early check in and they were very

great service and unexpected early check in would definitely recommend

nice room. nice hotel staff. early check in. very good value.

the zen spa was amazing i absolutely loved every bit i would recommend anyone to stay here and i will be

comfortable, clean, good location, friendly staff, good breakfast, free parking

the staff they bent over backwards to help you bar staff were fantastic

hotel was a 10-minutes walk from the city centre and has a big parking lot

cozy loved the location not too far from the town has everything you need and has a relaxing vibe early check in is much

food is very good the bar is noisy and for a lone traveler i don’t want to hear other peoples kids getting out of

internet didn’t work entire stay in our room and was unable to work/call our kids

bar snack on one evening was great quality as was the breakfast we had on both mornings

we used spa and pool facilities that were excellent

outstanding breakfast. room was available for early check in.

reasonably priced laundry just around corner

and we had food in the bar one evening, and it was also very nice

friendly staff great bar and bar food lovely clean comfortable rooms in a great location

was a perfect budget hotel for a golf trip, room was very clean and cosy with a comfortable bed

the early check in and late check out

students that seemed to be there late in the evening in the bar and then there again to serve us breakfast

the breakfast choice was great, continental or made-to-order

breakfast super and staff great

breakfast was a lovely full irish which i love

staff went out of their way for early check in for local wedding

the receptionist jane was very friendly and accommodated my early check in

early check in

access to gym or pool

staff very helpful, room service very good. room very comfortable

excellent in helping us with an early check in for one of our party who became sick on the

friendly helpfull staff . early check in and room up grade. very enjoyable .

front desk staff arranged an early check in for us, as we were attending an event in killarney

nice clean hotel, friendly staff especially the bar manager

the bar food was very tasty

location good, and early check in was allowed

wifi didn t work.

it is so well laid out, and the breakfast menu is fab

parking was very convenient

everything was outstanding, bed super comfy, gorgeous view out the window, fabulous breakfast, easy checkin/checkout, convenient location

we arrived early and were accommodated with an early check in

kids running and jumping in the whole time, which is fine, but i expected an adults only area for

pool in the spa, there is a pool in a separate part of hotel but it can be overran with kids, would of expected a small thermal pool in spa

the staff was very accommodating. beautiful view of the lake. breakfast was excellent.

views of lake, big pool, good jacuzzi, concierge will do everything you ask them too, cool hotel

we requested an early check in if possible and receive a call from the hotel to say our room was ready hours in

food at the bar was excellent, awesome drinks

i’ll bring a golf ball to add to their collection in their cozy pub

continential breakfast could have been replenished

everyone was nice and helpful and the breakfast was superb with a great price.

we arrived really early from cork airport and enquired as to whether there was any chance at all that we might get an

they also facilitated our early check in

everything . the rooms , food , staff , parking

una was a perfect hostess and the food both breakfast and dinner

we ate in the bar and it was very good and the breakfast choice was excellent

early check in with no extra fee staff food and hotel were amazing

ease of booking and check in. early check in available

free ev charging is situated with each lodge

great parking facilities

meal was fab, bar staff very efficient, no queues at bar and staff very friendly