location, local flavour the receptionist was great and helpful, we had early check in.

we did not know there was a small pool on the roof until we left!

personally like that it is all adults

wifi here is awesome

the room was comfortable with excellent ac and wifi

wasn't labeled sheraton; breakfast not included with early check in & they didnt say so we had to pay; key card to go down & scan panels on different

we appreciated the early check in, and upgrade

early check in after getting off our cruise ship. we had a late flight the same day.

shuttle to beach & old san juan proximity to things

room service breakfasts were great. good to see our favorite wait staff at choices.

we arrived for an early check in the hotel's system was down

as a veteran i wasn t able to get a discount and i was over charged for early check in.

helped with early check in and late check out arrangement

had to pay for an early check in

on the first day, pablo helped us do the early check in at 6am, allowing us to get some rest after the red-eye flight

they even allowed us to park early since they didn't have early check in

oh and breakfast in your room is included

the rooftop pool although small was nice and had an amazing view

the location was close to my meeting so that was good. and the kitchenette is the real reason.

breakfast was very delicious and very accurate on the time given

the room was very large, and our early check in was accommodate.

not a full kitchen.

full gym

studio was well equipped with a mini kitchen, no stove but it has a microwave

we didn’t use the kitchenette but it was nice

were wonderful at acclimating our luggage for early check in and check out

one more annoying thing - they charge an extra 75 usd for early check in or check out

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

breakfast was available but a little pricey

very expensive breakfast and drinks/snacks in the room

breakfast could be ordered the night before and be delivered to you room

i had to wait 2 1/2 hours for my room, when i request a early check in, only problem i need

check in staff very helpful in keeping luggage and preparing the room for early check

accommodating the staff was for a very early check in

room and attendants,cleaning i ersonnel,rapid response when needed,a+ overall service,excellent pool

no have pool