i appreciated the early check in

possibly a small bar out by the pool one elevator was broken

hour the evening before, snacks, wine, beer and cocktails were available and soft drinks for the kids

quiet, good location, good breakfast, happy hour, friendly and professional staff

we like the atrium style interior, extra large room, and custom omelette station at breakfast.

that lorrie on front desk was able to accommodate us for an early check in.

comfortable and the complementary kickback buffet was a great surprise as it was a complete taco bar including drinks

they accommodated our need for late check out.

kick back, breakfast, cheap self laundry

pool area is very nice as well

staff went above and beyond for my family to get a early check in, nice, clean , and love the staff and

location and amenities, excellent menu choices, convenient shuttle services and the most pleasant staff throughout the hotel

my friend asked about the shuttle and the gal was very rude to her

great shuttle service to airport

food and service was good. the bar was a nice touch too.

i appreciated an early check in.

room was in a very quiet location. free shuttle service for early morning flights.

did not swim him in the pool

shuttle to airport service

airport shuttle, complimentary hot breakfast, mini-fridge+microwave+coffee/tea station in room, walking

appreciative that staff accommodated an early check in to allow for planned family functions

definitely stay again, great price, my kids loved the waffles and all the staff was super friendly very courteous and everything was very

everything was exceptionally clean including the pool

elevators , bed were what the kids called lumpy and bumpy

room was beautiful. the breakfast was great. it really exceeded our expectations.

front desk attendant joan was excellent and went above to accommodate an early check in for us; housekeeping was kind and got us in a clean room early; breakfast was

very clean and welcoming and shuttle to/from airport was great!

friendly staff, great central location, very quiet,lovely pool, very clean rooms and comfy beds

availability of shuttle service

area is to cramped to get breakfast

early check in and late check out were available. amenities were excellent.

the staff were wonderful. i needed early check in. they had it all ready when i got there.

if you want early check in or late check out there are additional charges.

rooms, good pool area and the lake house is a great place for a drink, lunch or causal

location it is walking distance to the promenade. pool and outside restaurant.

requested early check in, our room was ready for us. staff was friendly and helpful

there, from the shuttle service drivers (john, bill and leigh

having a restaurant ' sports bar on site made it so convenient

the shuttle drivers were the best

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby, restaurant & pool

were attending a wedding and i was able to call ahead and ask for early check in

the pool area very small for a hotel, but everything was good

how early the bar closed downstairs..

the new year the pool and hot was close

clean spacious room, good comfy bed, property grounds clean, staff was pleasant, good pool area, coffee maker in room well

i arrived several hours early was exhausted and surly didn’t think early check was even a possibility since i had no

the furniture, decor, kitchen, all the details were perfect

breakfast was good bed was comfortable outdoor area lovely went out on kayaks and saw manatees we

the listing we were looking for the hotels with the pool, because of the kids

the comfort of the bed could have been better and extra pool towels in the room.

the pool was awesome and i was able to get an early check in.

the room was very clean. good breakfast. friendly staff.

laundry facilities were nice. also, the reception staff was super nice.

friend staff, clean hotel (we had three rooms) , nice pool area, great breakfast

the location, the comfortable big room, comfortable bed, the beautiful warm water pool with a lovely view, the beautiful lobby, friendly staff and a nice “bag” breakfast

staff were very accommodating and you were able to get me an early check in

clean pool, rooms, gym, everything was perfect

pool opened after sunset. kids playing in pool. not that quiet. but acceptable.

very clean. great staff. nice pool area. definitely will stay again when in ft. myers.

breakfast options were nice, gym and pool were nice

the service was excellent, they let us have late check out early check in. the beds were nice.

there is a small fitness suite that's useful, although you will need an imagination of what to do unless you just

great pool and courtyard

pool was nice and never crowded, the view of the pool from the balcony was nice, the rooms and

friendly staff, nice pool in the courtyard, comfortable room, overall a good value

they were so kind to give us an early check in due to any early flight

value for the money, close to everything, nice pool with adequate chair space and sun, free breakfast, free parking

the room was lovely. the pool was great and breakfast was good too

i had to have my kids wear shoes all the time

both times they put us in a room overlooking the roof of the kitchen dining area

we were allowed early check in

loved the patio by the waterfall pool

quiet location, modern room, comfy beds, clean, beautiful outdoor pool.

we were in a room with a kitchen and living room area and it was very spacious

we come here often . great location . great food and pool

was able to get a different room for early check in and was able to use our breakfast coupons early because we was leaving early the

an older property that has been refurbished so the bathroom is a little small and there is a full kitchen that might not be necessary for all

the patio and view was great and the kitchen for extended stays is nice, too

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

had it fixed by morning :) most the staff were fantastic, just a couple of grumpy waitresses at breakfast

staff were friendly and accommodated my early check in

the breakfast excelent !!

breakfast was great

breakfast could've been better then just muffins

next door kids stayed outside the room all night couldn’t

would like the option for early check in if room ready not wait til 3pm and there be a long line to wait in to check in

the staff was super friendly and even allowed us an early check in when we arrived

i needed an early check in and they accommodated

was able to get a room close to the tiki bar and the pool

the room was big and clean. great location easy to walk places. the tiki bar was fun.

the hotel offered us early check in and late check out too

price and staff. early check in and late check out available.

it was too strong for my kids to use

breakfast, i like fried eggs, potatoes, bacon, not those continental snacks.

rooms were clean, staff was friendly and the pool was great!

we requested an early check in and were able to do so, thank you

i wasn’t able to get early check in so she did accommodate us with late check out

i had to tell my kids not to open the closet because the glass doors kept coming out of the rails

pool

the kids opted out