staff tried to accommodate early check in and was very friendly

i was told the only way this was possible was to do an early check in and pay $24 i was tired so i said whatever but did say that was not what i was told

i liked the location and the friendly staff and early check in offer. and nice lobby

breakfast was nice great front desk host

excellent friendly staff great location free breakfast

very sick after our cruise and needed to lay down but wasn't sure the hotel would allow us an early check in

modern, adults only, great location, loved the kitchenette, great price on the minibar options

was perfect staff were very polite and friendly beach is right down the block breakfast in the morning was

the rooms are very tidy, clean, and spacious, and they even include a kitchen with basic supplies

the second time i stayed on the third floor in a one bedroom suite with kitchen which i enjoyed very much

i arrived early and they helped me for an early check in with no problems

nice big reception area with a starbucks machine for coffee, tea and hot chocolate on demand

the maid knocked the door insistently and told us check out was at 11 even though we had late check out

the hotel accommodated late check out

they also aloud us to have a late check out which is great

the staff was very kind and welcoming and they even gave us a free of charge early check in because we celebrated our

the location is perfect! the rooms and pool are so comfortable and beautiful.

- it is clean - wifi is quick - staff is friendly - soda machine - special offer for people who go

the chill-out lounge and the pool were

wifi signal in room was very poor. the bar from the hotel was very loud.

location use of beach area and towels for free use of bicycles to explore the area staff allowed early check in and late check out really impressed and would stay

rip off late check out charge of $50 which we didn't use

the bar closes early

the bar staff were incredibly gifted at their craft

loved the hotel, decor, location and pool

we arrived to the hotel with our son having a fever and they managed to get us an early check in so our son could rest

they had complimentary bikes with the stay but they are first come first serve, the pool on the rooftop had a great view

loved the rooftop pool and you can see the cruise ship in my pic

very loud. on busy street and caters to young kids partying. stuff extremely rude

most beautiful pool with an amazing view

lady at the reception tried her best to squeeze $35 out of us for early check in

paid early check in and resort fee were

there is a $35 fee for early check in though, but when we were able to check in before 11am on our second day, in my

they gave us early check in late check out. they had ny times.

rooms were spacious and well appointed - we especially loved the pool on the roof

managed to help with an early check in which meant we were able to really maximise our 1 night

there was no option for breakfast

he took great care of us at the bar and was so fun to talk with

at the time that we stayed unfortunately something happened to the kitchen - there were no breakfast and no breakfast alternatives

no food or drinks after the pool bar closes.

they've allowed for an early check in and a late check out to help us handle our traveling plans and time

it even had a nice little kitchen as well

the room was very spacious and clean it had a kitchen and living room great hotel

the bed and the bathroom set up and the fact it had a full kitchen

the actual rooms were spacious, the couch/kitchenette was good has necessary appliances as

from our early check in to the location and great staff

easy early check in welcome coffee

julio front desk he messaged me that our room was ready for an early check in

early check in

however, this was motivated somewhat by the provision of free bottled water in the room and bar , plus free tea and coffee being available to guests on the cocktail bar throughout the

i had requested early check in, yet knew better than to expect it, being

great location and they were able to hold my bags and get me an early check in

location - great staff on reception - offered us late check out if needed it and early check in

staff was great and gave the early check in as promised 4 free, also once inside your room u can't hear any outside noise

our room was available for very early check in

we were able to get early check in and late check out, the hotel staff was very accomodating

we were able to get early check in and late check out, the hotel staff was very accomodating

ricardo was so sweet, front desk bar pool restaurant staff excellent

seems they made changes so the pool bar happy hour isn't as good

one block from the ocean, employees were exceptional, cute decor, and a lovely roof top pool

location provided an early check in breakfast inclusion

oscar at the reception desk was able to accommodate an early check in and a late check out, offered to store our bags after we checked out, explained

wifi was hopeless. very frustrating. also the rooms are very small.

could order breakfast with the booking. but you can buy it for $10+tax.

breakfast was very good . location - perfect.

the early check in

is only 1 block away from beach and is a nice place to stay with early check in

no early check in, but at the time of checking everybody in, there was so much people coming and no

very good value for money. loved open bar and airport shuttle.

the decor was nice and liked the mini bar and snacks

they were able to accommodate an early check in which was incredible

was able to get an early check in, which was wonderful

reaching hotel several times prior to date of arrival to request early check in

gave us an early check in upon availability without charge which was amazing for me, being with 2 small kids

arrival the lady offered us an early check in which was great until we realised it was near to the banging main doors to the loft

we booked our room and requested a early check in the staff said it will be done soo

they let me 2 hours early check in

very friendly staff. made arrangements for early check in

early check in was very nice. they stored out luggage also. very kind service people

we arrived off a cruise ship and it was no problem for an early check in

we came in from a long drive and they allowed us a very early check in

fact that you have to for early check in even when a room was available the loud air conditioning unit cutting on and off in

rooms are amazing, the reception staff let me have an early check in which was so good after getting into miami very early from flight

at all - called out my room number in front of 2 other guests, didn t mention anything about wifi, beach chairs or any amenities

there was an additional, mandatory fee for towels, wifi and beds at the beach/pool

but he checked me in and even allowed us in for early check in

a special thanks to gonzalo, who allowed us an early check in and gave us an upgrade

i ask we can have a late check out and they were able to accommodate it

small kitchen, you have all you need :) the stuff was super nice and helped us to arrange the shuttle to

breakfast is poor

allowed for early check in.

they do not permit early check in. i have to wait more than 5 hours to get into my room.

excellent location, beach towels were a plus, early check in provided. will definitely return!

we requested early check in the workers were not moving expeditiously to get us in a room

we asked for early check in and they let us know when the room was ready

coffee in the morning in reception was good. reception staff were very friendly. early check in.

we paid for an early check in and that was perfect for us to get some rest after a red-eye flight from the west

room service and early check in and later check out!!

liked how they went above and beyond getting me an early check in

with room, early check in was nice but ac didn t work in room and maintenance and front desk argued about it

was great good breakfast they let us make an early check in, and it was really nice of them :) the decoration of the hotel is nice, and it was

very friendly and helpful, day of check in front desk was acting a little weird when it came to a early check in, they was supposed to call me and never did, also the hotel needs a microwave, other

very inflexible on request for early check in or late check out.

the hotel bar was small and always crowded, but there were plenty of others in the vicinity (and we don't

from the moment you walk in, the marlin has a homey feeling, that just happens to have a bar and restaurant attached to it

in at 4pm is quite late, early check in came with a high fee and was only available prior to arrival, and the aircon though

you oscar for early check in

in the heart of south beach on the ocean drive, the staff are friendly and helpful the did for us early check in without asking and the room is very

they also hold our luggage for early check in and having a late flight but they were nice enough to hold our

the music from the restaurant bar is loud until midnight or just after.

was super friendly, they organized an early check in for us without any word, helped with bags without immediately expecting a tip

fantastic location, good breakfast and free beach toys for the kids!

option to grab something from the breakfast range be it a croissant or just a coffee was great

no desk in room; poor wifi ; could not get my work done

i needed was in room + access to the kitchen 24/7 + ability to get beach towels and sand toys for kids for free + very kind and helpful staff + breakfast

special call out to eduardo, who helped us with an early check in and restaurant recommendations

the rooftop pool was lovely and there was space to relax by the pool or in the bar area

loved the staff, room, pool, gym and location

wifi was hopeless unless in lobby or outside porch,

free weigths in gym

we could have an early check in with no costs

drinks, room, roof-top pool, good breakfast, location

staff was great especially mike at the bar and sandy at the lobby.

great breakfast for free. welcome drinks at the bar. rooftop pool was nice ud83dude0c

they had a bar in the hotel for a late night drink.

we arrived early - granted early check in

as hotel was not full, they offered early check in and late check out without extra charge

in for one day, asked for a late check out which was agreed for 1:30 pm

we enjoyed our room service as well

basics did not work: poor aircon, wifi did not work, no ice machines, the room fridge did not cool - not quite the 5* experience

the front desk staff and natalia were very accommodating with an early check in and late check out to help us out since our flight was delayed

best thing hotel give me early check in @6am as requested with available room

rs had hot / cold switched)

location close to the beach, pleasant room, outdoors patio, very kind and helpful staff, perfect wifi

first half of the stay no wifi in room and terrible connection in the lobby - i needed to work, so thankfully ther was

not only was the location in the middle of everything, we got early check in and late check out which was greatly appreciated

at the bar area was wonderful and staff very courteous

that y’all closed the pool down so early

that the pool close so early.

martin on the bar is so so nice and helpful!!

could not do an early check in wanted $50

staff was very friendly and were able to accommodate an early check in

good selection of tv channels which my children appreciated, helpful staff eg allowed us early check in, coffee available every morning, nice view from second floor

the kitchenette consisted of a microwave sitting on top of a mini fridge (no sink no pots or pans)

advertised as kitchen facilities however just a microwave and small fridge with open freezer box so most things

they also let me do an early check in which i am so grateful

the bar is super convenient for late night drinks and eats

we used late check out but stayed in lovely reception areas until 5 pm with no issues

the rooftop pool is comfortably furnished with a small bar for snacks and drinks

facilities were great- the rooftop pool was great, and the bar/lounge area was uber-swanky and perfect for relaxing and getting a

and giancarlo at the front desk are amazing and accommodated a special request for me on early check in

it took us 2 hours to order pizza from room service

the pool was also a lot of fun for the kids and adults if you didn't want to walk down to the beach

pool repairs need to be completed asap

could not use the wifi because the fbi is on site with surveillance