the location was great! the staff allowed early check in, greatly appreciated!

wifi connectivity very poor and would log you out over night

great comfy beds with great restaurants and room service!

close to all amenities. sufficient parking . clean friendly service

the entrance to the parking lot was not clear

i asked for an early check in

asked for early check in and had no problem

i loved that there was room service available. great location. staff were pleasant.

food is awesome, room was cozy, parking is great

to shopping, quiet location, free parking, restaurant and bar in hotel, pub across the street, easy check-in and out

got us an early check in, beds were comfortable, room was clean

staff was incredibly kind. breakfast was good. comfortable bed.

kids loved the pool and the slide

nice pool area with tables and chairs and large waterslide

breakfast was great. pool area was really nice for kids and adults. friendly staff.

they accommodated our request for early check in, which was great!

early check in, large , clean room.

had early check in and the front staff were very good

facilities are a bit dated and wifi was on the slower side.

hotel must improve the quality of wifi

staff were able to accommodate early check in. breakfast was good.

airport shuttle doesn't run if metrobus doesn't run. best western does.

the breakfast, the staff, the pool, an the comfort of our room!

i wish there was a jetted tub in the pool area.

more free weights in the gym would be great.

early check in was appreciated

very friendly, good room and facilities, ie gym and pool

-nice bar in lobby

pool was really cold

pool slide. comfy room

a few were really great when i needed early check in and luggage assistance, others seemed to just care less and do whatever

staff was helpful and friendly. they gave us a early check in.

room was extremely comfortable and luxurious with a small mini bar stocked with coffee and sugar

the location is very close to the duke of duckworth bar which is perfect for us

very interesting building with restaurant and bar lower levels.

with early check in and the staff were great

no restaurant or bar on site

they actually brought us a little bar fridge for our room within 15 minutes after we called the reception desk

the security, close to restaurants, bars and water views

would have been great if they had a bar onsite.

complimentary parking, early check in, and friendly helpful staff.

breakfast included with the rate

at their restaurant for breakfast was a little disorganized

speed is terrible and restaurant for dinner quality was less than expected breakfast was good bar closed to the convenience of the management and ignores patron

only thing was the bar was closed when we returned from our party - around 12:00 midnight

clean, was able to get a early check in

very good . we ask them 2 hours late check out they allowed us

i d love to get room service

restaurant and bar very pricey. but that's the hilton!

the bar and restaurant look quite chic

love the early check in and late check-out.

our room service dinner on arrival was excellent as well

called reception 3 times because of noisy kids in hall way

bar was great too

breakfast buffet was the exact same every single day

from early check in to an extra early departure they were most helpful

we each received a muffin, granola bar & an apple it was very appreciated

not only do they offer a free hot buffet breakfast, but they also offer a free hot

i liked that there were laundry facilities and i was able to buy detergent and bounce in the suite shop

clean, good customer service, nice breakfast and complimentary airport shuttle