a long trip driving, we got a early check in, around 3:30pm

early check in so we could park the car and use the train which was nearby to explore the

front desk was really nice and allowed me early check in

nice and clean hotel the counter person very polite and nice i like the swimming pool being open until

great gym

we got into town earlier than anticipated and they allowed us to do an early check in

im glad they are able to accomodate my early check in and gave me a twin queen size bed immediately

i asked for an early check in and had no issues

desk was exceptionally supportive and facilitated couple of hrs early check in as i had only to stay for 10 hours before next flight

i loved that they have a decent sized pool, a hot tub, a steam room, a sauna, a gym and more

accommodated our early check in request, which we really appreciated

we arrived in town earlier than anticipated and was able to get an early check in

requested an early check in which they allowed

rates of the room i have bin a faithful customer coming to the hotel as a kid and now with my kids so 20 pluse years now

it's much better recently now that it is being monitored by staff but with that many kids and the cost, they

comfi bed free 1 hour early check in clean room

early check in was available

complimentary open parking lot view-able from the room

the wifi speed is not super fast, but for web browsing, it is ok.

a room booked with breakfast was a bagged breakfast with water, a package of 2 cookies, granola bar and juice pack

1) i had an early check in and they waived off the early check in fee of $30 for me

my flight was cancelled and they allowed an early check in and had a great shuttle service

need early check in when we get off our plane for conveinence.

breakfast so poor, it would be great to see boiled eggs , but it’s complimentary, so, i can’t

pls make more option for free breakfast . thank you .

friendly staff. room service was great. accommodated an early check in.

the parking was questionable and difficult to find a good parking spot.

the pool was cold and dinning room was closed as well as the bar.

fitness room was very nice and had what i needed to stay fit while on the road

pet fee of $50 per pet was added to the room charge at the end because they forgot about it in

we were allowed early check in as our room was available.

gym was small but functional

the breakfast is great

good breakfast and site of the room. indoor pool and gym kaitlhyn at the reception was great.

king rooms with spa tub

we appreciated the early check in and the room had many amenities

we were also able to extend our stay with a late check out at no extra cost

plus our last morning there the kitchen staff were struggling

we loved the kitchen lady

kids enjoyed breakfast

free shuttle to the airport, early check in

the kids were very excited

easy to get location plenty of parking free wifi

book a room for me and my kids. the

really nice room. very clean. handy having room service

an earlier flight and was worried since check in is at 4 pm, i called the hotel and requested an early check in and they said my room will be ready in 45 mins which was great

i went during stampede (covid) and i asked for early check in because our flight arrived at 8am and they managed to accommodate us

enabled both an early check in and late check out which was hugely appreciated

lovely staff, facilitated early check in, clean, had character

restaurants were amazing! early check in was much appreciated

they also accommodated our request for early check in which we really needed

were using the whirlpool like a swimming pool jumping in and splashing

pool was closed

lots of parking

was easy to find, lots of parking space

early check in available

were slack & inconistent - in particular room service bowls etc

not log into wifi, black out curtains didn t close, so bright light early in the morning, location not

also, the bar closes too early

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super (-) i also didn't like that the pool was so small and there were so many little kids in it, it wasn't (+)tub and swimming pool were great, room was clean and large, location seemed good (close to downtown) (+) pool and hot tub were clean and relaxing (+)pool was amazing, the bed was very comfortable and the front desk clerks were helpful and polite (+) good gym and pool, restaurant and bar both good food and pretty good prices (-)were not open - no pool, exercise room or restaurant (+)great location, nice staff, wonderful room. enjoyed the pool and hot tub. (+) my boyfriend and i loved the pool (+)because almost no one uses the pool and jacuzzi, we had it all for ourselves.

they allowed me early check in due to the bad weather

hotel facilities: bar, restaurant, gym, laundry room, pool

staff was friendly and accommodating,breakfast selection was great.

breakfast dining area is too small to accommodate everyone. they need to work on it.

was great, they went above and beyond to acomodate any requests i had great facilities gym is great room very

accomodating staff, early check in

was given early check in at 1pm which was very accommodating

the gym is small but i was able to book time to use it otherwise it would be difficult to share with

ol, gym, wifi, parking, etc)

gym was nil.... elliptical and treadmill only - not conducive of 'fitness center'

i had called in for an early check in, i was pleasantly surprised when the front desk said yes you can come in at 12 noon,

for one night, arrived quite late and already asked the receptionist for a lot of help to get our laundry done, we didn't ask for a different room

included breakfast and pool

stayed at this hotel with 6 families and 7 kids altogether

great price, good breakfast. close to downtown.

early check in accommodated

a minor thing, but the bar soap provided was crumbly, it fell apart right away and made a bit of a mess, it was unpleasant

room was clean and comfortable! facilities like the pool, jacuzzi and gym were a nice addition.

we loved the comfy beds and great view. kids especially enjoyed the pool.

enjoyed the pool and gym, and found the breakfast options good

we were allowed early check in

we were lucky to get an early check in so very grateful for that but it was just a bit quick and next mentality

early due to having to drop hire car- hotel offered us an early check in and upgrade room for only

breakfast was great

the pool and gym facilities were also great

power was off on the day we were to arrive and receive an early check in

staff were friendly and helpful and gave us an early check in

at that time, i requested early check in; this request was accommodated

we enjoyed the bar food both nights of our stay and the wait staff were excellent!

very good bar and restaurant

we were able to get an early check in which was great and on top of that our room got upgraded which was a nice bonus

helped with early check in

breakfast, security, staff extremely friendly and helpful, gym and room size

lacking on gym and hot tubs .

having laundry facilities was also great to have and be able to use

called me while i was still at the airport to tell me that they had a king suite ready for my early check in as i landed in the morning

stable wifi

booked a corner suite for my kids and i and it was spacious, comfortable, and exactly what we needed

there is a water slide so it is popular with the kids i

i wasn't expecting to have to pay

the friendly, helpful staff organised an early check in for us

staff were very accommodating when asking for early check in and late check out

room, comfy bed and couch, close proximity to everything, new building, and early check in

staff were very accommodating when asking for early check in and late check out

valet parking gym

in our case they have us an early check in.

offered an upgrade for $20 and early check in

early check in. size of suite. parking on site. helpful staff at front desk.

am extremely thankful to the personal of the hotel to allow us to get an early check in

in downtown accepting early check in

also liked early check in at 3pm and check out at 12pm

didn t like that we got charged a fee for room service, the rainfall shower and shower head didn t work very well

the calientito mocktail from the bar was absolutely superb

we ordered room service and it was amazing

get a chance to try out the gym or the cafe / restaurant

early check in

the asian lady who assisted us in our early check in and the south american lady who assisted us in our check out

calvary, rooms are clean, bed supper comfy, amenities, staff super friendly, we were able to do early check in as well

no water for the customers in the room- i extra charges for early check in

allowed early check in

restaurants access very limited charge for early check in no access to hot tubs

be a early check in time i drove 14 hours and was told i was too early to check in, especially if you

staff were very nice and were able to provide us with an early check in and storage for our luggage at the front desk after check out

i didn't realize check in was until 4 and i jumped the gun a little but and checked in early

to airport and gave us early check in after 24 hours travelling

glad we were allowed to do early check in as we arrived by

nice breakfast

place was immaculate, pool was nice, even the gym space was larger than usual

was very small,traveled with our 1 year old son if any other kids were in the pool we had to leave as they were too close and played rather rough

there were little kids in the hot tub doing who knows what!

great location, helpful staff. was able to accommodate our early check in. great location!

the kitchen was a bonus

breakfast room was large and had a good assortment of food and drink and started at 630

the breskfast was very good and when something is finished staff brought from the kitchen.

clean and attractive pool

we were permitted free early check in after requesting baggage holding prior to check in

staff were lovely and really accommodating (we managed to get an early check in which was much appreciated) good laundry on-site and open until 11 which was great

no pool parking was 21.00

the availability of a laundry room

hotel is comfortable it include the breakfast is in the center of the city the only thing is that no include the parking

we were very early and appreciated the early check in

customer service, was upgraded to king to accomodate early check in request

staff generally helpful, direct shuttle bus stop from banff to hotel door, and flexible to allow early check in

early check in as we arrived from the international airport

arrived in calgary an hour prior to check in time and i called to inquire if an early check in was possible

quick easy early check in. room spacious.

i was able to get an early check in

impressed that they allowed us to have an early check in

arrived at 10 am from banff and they allowed us to have early check in

location, with easy access to freeway, free parking and wifi

i requested early check in, as it was needed and they were able to accommodate

i called the hotel and asked if i could do an early check in so i could sleep and they accommodated me with no extra charges

beds, accommodated an early check in free shuttle, pool, ordering uber eats and great price point

the pool and spa were very clean and refreshing after a hike in the mountains

new decor and features. coffee machine with coffee. robes to use to pool area.

needed early check in and was very accomodating

requested an early check in due to a change in our itinerary and they obliged gracefully without extra - and we

the staff was really accommodating for a very early check in

good for kids, doesn't have swimming pool

free parking and shuttle to and from airport

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

very good breakfast

breakfast fell a bit short in quantity and quality.

the breakfast and dinner chef s tasting at the hotel restaurant was great

fantastic service. they always accommodate my requests. in this case, early check in.!!!

they were super flexible with early check in as well

close to stores, great breakfast, effective staff, late check out (noon) (*) asked for late check out wasn't an issue at all (-)they had good wifi, excellent breakfast and they were accommodating with a late check out (*)came for surgery, they offered late check out. complimentary breakfast was very good.

it was an outdoor pool but it was very warm so my kids loved it so much

a wonderful stay, carriage house is modern and clean, rooms were cozy, breakfast was great, kids enjoyed the pool

airport transfer was easy, and they allowed an early check in. staff was very nice

allowed us early check in and breakfast was excellent!

i asked for a late check out too and the front desk was very accommodating

we were also shuttled to pacini's for dinner and shuttled back promptly after we called for a trip back

pet fee $30, it’s the highest i’ve ever paid and we travel a lot so here it was a rip-off

gentleman at the front desk was amazing he was so helpful and sorted our early check in and was able to answer any and all questions

was exceptional sit down breakfast was very good corvette show and shine show in the parking lot was a

i love the friendly filipino staff from the concierge desj, room service & resto

amazing hotel, clean, comfortable, had a gym & hot tub

when i called for room service the other end could not hear me

i called ahead hoping for an early check in and they were able to check us in upon arrival

the staff accommodated an early check in, but the room didn t have enough toiletries or an iphone charger

was very accommodating and permitted an early check in and excellent shuttle bus service

they also charged early check in amount to our bill by mistake

had asked for an early check in, several months before arriving and was told as long as we have a room available

we got an early check in and they offered a complimentary breakfast. the food was fantastic!

good room service.

car parking free

towels in the pool area

i liked that we got moved to the atrium. the hotel was very accomodating for late check out.

i requested for an early check in

stayed over xmas & asked if wr could decorate the room for our kids

the rooms were clean, and the pool was fun

everything was of high quality and clean. the gym was great!

breakfast was confusing

was travelling with young child for appointment and finished appointment early

hot tub/pool were great.

pool slide food

the kitchen was a little lacking in cookware, but for the short term was fine

i really loved using the app on my cell phone to open our suite and access to pool and gym and really fast check out with app

dog friendly and they were able to arrange early check in

the staff were wonderful. allowed us an early check in. check in & check out are simple & easy.

kids loved the pool and water slides too

kids enjoyed the pool with slide. breakfast was awesome with hot options and fresh fruit.

was very unhappy that there were substantial issues with the wifi

was clean, tidy and they even accommodated my early check in which was very, very appreciated.