great bits like complimentary water etc reception staff were lovely and friendly and arranged an early check in handy to millennium forum rooms were spotless housekeeping staff deserve special

beds not so comfortable

no resident bar plus we couldn't book late check out at 2pm because apparently fully booked but when u check online they aren't booked

fab hotel really handy to the city could do with more disabled parking places.

it was very warm in the room me n my kids found it very hard to sleep

we arranged an early check in as we were attending a family function and needed to change

hotel staff went out of their way to accommodate my request for early check in, as i was attending a wedding nearby, to the extent of even ringing me that morning

lovely young man in the snug bar and megan on reception

a good evening meal but was surrounded by uncontrollable kids running about whose parents didn t seem bothered

can hear kids running around the corridor and people passing by

the staff were extremely helpful and accommodating when we requested an early check in

asked for an early check in as we had to bring a family member to a hospital appointment for 7am and i emailed

was available for an early check in, breakfast was delicious, location was perfect- right in the centre of derry

comfortable beds, good location, excellent breakfast, allowed early check in, stored luggage before & after check in, friendly & helpful staff

excellent staff and all facilities breakfast brilliant

very responsive host to questions who allowed early check in.

the lady in the morning provided a excellent breakfast

cooked breakfast was so tasty

location, lovely place with the bar and outside heated area looking over the city, rooms spotless and comfortable, fantastic

the bar and outside heated area looking over the city, rooms spotless and comfortable, fantastic breakfast options catering for all, will definitely be back but for longer next time, thanks for

grateful for an early check in

clean rooms, early check in, room service excellent

we needed an early check in as we were attending a wedding nearby and this was accommodated for

breakfast was excellent, a good selection of choices

at reception - where very friendly when we arrived and explained everything bar staff were great- went down to order food to bring to the room and they couldn t be more

i even got the early check in i asked for

central location, spotless clean, comfy bed beautiful fitted shared kitchen

it was nice to have a kitchen to make a cuppa in

great location in the heart of the city. kitchen/dining area was a good space to get together.

the kitchen was great as it had everything you needed

was good, early check in was great and room was quite comfortable

we were able to arrange an early check in

early check in

room service was a little too expensive for drinks etc

we couldn't even order breakfast on room service as they have suspended that

and facilitating an early check in for us

as we had a wedding, i requested early check in and somewhere were we could get changed prior to the ceremony, they had our room

the breakfast was fantastic

welcome at checkin- staff very friendly lovely comfortable room breakfast was delicious had a great

comfortable and relaxing atmosphere. very comfy bed and bedding. excellent room service.