the hotel staff is polite and helpful and early check in was not a problem

.not the best location weak wifi not the best coffe. broken wardrobe sliding doors.

lovely interiors wake up call service play room for the little one perfect for a family with kids

kids play room

all of them!big bed,playroom for kids/babies and fitness room!

early check in was allowed which was a big bonus as we had a very early morning start

wifi was terrible. it made uploading our photos very difficult.

fixing was good, they arranged my kids stuffed toys nicely on the bed

there are no facilities for kids - no playroom or anything like that

outside was extremely noisy

request for early check in was accepted

room was too small for family with 2 kids

breakfast very good, good choice, location ecellent walking distance to the science city

pool not opening until 11am why clean a pool from 8am-11am disappointing as was looking forward to

for the city of arts & science, comfortable family room with a good breakfast and nice swimming pool

we arrived at 11am and an early check in was no problem

as well as kids summer camp

every day the kids club run from hotel have access to pool and is very busy

swimming pool beds more private pool (less kids on school trips)

wish they could have included breakfast in the hotel price

staff were excellent, providing great advice and even an early check in.

downside as our room was on the front it was very noisy especially on saturday evening with the bar across the road and collection of recycling bins outside

ich was after 9pm so nothing could be

e were on the 3rd floor and had to carry 3 big suitcases), wifi worked poorly, ridiculous tiny bathroom, old building with old windows, staff left at 8pm

elevator

very friendly and helpful staff, they provided early check in and it was very suitable

allowed us to do early check in and kept our luggage when we checked out

missing some spa or pool area

for kids it might be ok but for adults indeed no go

we didn't need the kitchen, but as we weren't allowed into a smaller room (two adults, two kids), we took the kitchen version

staff was also very accommodating and managed to confirm my early check in request

fe, wifi, tv, fridge, hairdrier etc), and it was very comfortable and clean

the central location and immaculately kept rooms. good free wifi

wifi would slow down at times.

wifi could use a bit of an upgrade, as it s quite slow

early check in not accommodated even though this was requested at time of booking

excellent- perfect for early check in and late check out

we had early check in

the entrance was stylish and we received a warm welcome with early check in.

had a very early check in due the fact that i was not feeling well

rooms, ability to do slightly early check in and slightly late check out, very friendly and helpful staff

our little one even got welcome toiletries especially for kids

that it has 24h reception, which helped us a lot especially arriving late at night with little kids and not needing to worry about self check-in or collecting keys

the staff, the cleanliness, the upgrade, the welcome drink, the late check out, the location wasn t too far, it was seriously brilliant

ere were only a big one) and a blanket on the sofa

as deluxe on the 28th of january we went to the hotel around 12:15 , we asked for early check in, the receptionist told me that if we want to check in there is a room available with

i felt mistreated and embarrassed infront of my kids and no one apologized for it

very nice rooms

property is really nice, the staff is great, and extremely helpful, room service is fabulous

although small the pool is ok for young kids but side panels are coming away

they were very friendly with the early check in they offered when we arrived

staff was awesome, hotel pool was great, location near so many great restaurants

no service at the swimming pool before 9pm.

the bed was comfortable, the staff top-notch, and the rooftop bar a perfect place for a nightcap

accommodation primarily based on the fact that it was in a good location and it had a swimming pool

the location is good. the common areas are nice. staff let me do an early check in.

accommodated us with an early check in. good daily room service...towels etc....good location.

had to pay for room service if i wanted

rooms, we got adjoining rooms, 3 beds in one room for kids and big couples bed for us

the room service is cleaning the rooms every day, changing towels and arranging the bed

an early check in was arranged and for the check out, an early breakfast was provided

plunge pool on the roof if you need to chill and also a good gym

drinks at the bar were very well priced with a good selection to chose from

suites was spacious, wonderful breakfast, everything you could think of, late check out was

and friendly service, extensive breakfast offer, immaculate rooms, pool and gym included, nice little terrace, air conditioned room

was in a great location, we were able to drop off our bags in the morning and they were able to early check in

location early check in luggage deposit

early check in

wanted late check out