reception staff were very kind and very nice to me, everyone was helpful, they gave me an early check in, and even though the hotel is not a 5 star hotel, they treated me very nicely, and

the pool floor was extremely slippery & had a deep angled slope upon entry & there were no signs

didn't use the hotel wifi as i had 40 gb on my phone to use up in a week

all around an excellent experience. breakfast cleanliness of the room, staff, amazing.

breakfast and ladies serving were always friendly and accommodating

they allowed us early check in as requested, for an additional cost, but it was reasonable

staff, rooms and breakfast

we were able to arrange a late check out since our flight was leaving at 6pm and we wanted to enjoy the beach as much as we

i love breakfast and dinner light sandwiches

the breakfast was perfect

got a upgrade and early check in, absolutely first class service

they upgraded our room to a suite room. very good breakfast.

there's laundry services available for cheaper down the street

cleanliness, different choice of breakfast

the young guy at the breakfast would bring our coffee and tea as soon as he saw us in the morning which was very sweet

we got there 6:00am, we had paid us$25 for early check in and us$10 for 2 breakfast

big room, big bed, amazing view, clean, good location, good breakfast, close to the beach

breakfast could have been a little better.

breakfast was excellent

that they have never made it a point to place a pole for guests to hold on to when going into the pool

breakfast was ok. no charge for early check in.

the room and the rooftop bar and pool were very nice

not too many choices for breakfast

shirley is a fantastic bar tender by pool

breakfast too small elevator was very loud and did not work properly room service too late

they upgraded our room, they gave us early check in, they gave us a free breakfast because we were there early and they also gave us a

*early check in

the buffet breakfast had plenty of choice, and the one dinner we had at the rooftop bar was good

nice and clean room, good location, friendly and helpful staff, excellent breakfast

they do not accommodate early check in as most hotels do in bocagrande

outside hotel breakfast area balcony view of the beach

breakfast, have'nt had a good breakfast in colombia so this is not a big problem.

they offered late check out for an extra fee (60% of the daily rate) which was lovely since you can enjoy the

friendly staff