reception staff were very kind and very nice to me, everyone was helpful, they gave me an early check in, and even though the hotel is not a 5 star hotel, they treated me very nicely, and

the pool floor was extremely slippery & had a deep angled slope upon entry & there were no signs

didn't use the hotel wifi as i had 40 gb on my phone to use up in a week

all around an excellent experience. breakfast cleanliness of the room, staff, amazing.

breakfast and ladies serving were always friendly and accommodating

they allowed us early check in as requested, for an additional cost, but it was reasonable

staff, rooms and breakfast

we were able to arrange a late check out since our flight was leaving at 6pm and we wanted to enjoy the beach as much as we

i love breakfast and dinner light sandwiches

the breakfast was perfect

we got there 6:00am, we had paid us$25 for early check in and us$10 for 2 breakfast

bed room, pool, breakfast, i liked all

the breakfast is delicious and very open with so many options

hospitality was great. very nice pool. close to restaurants and beach.

breakfast could be more diverse. service at the swimming pool is very slow.

breakfast was ok. no charge for early check in.

room was clean, bar and pool were nice and location is good.

breakfast, people, location, room, service.

wifi connection poor, still lot of noise from the street with the window closed, value for money

friendly staff, clean hotel, good location close to the beach and an awesome roof top pool bar with nice cocktails

early check in was provided

wifi signal was strong

excellent breakfast, service, attention, kind staff and nice room

poor wifi on day one

breakfast was good with unlimited fruits plus whatever you fancied from their menu

got a upgrade and early check in, absolutely first class service

the young guy at the breakfast would bring our coffee and tea as soon as he saw us in the morning which was very sweet

breakfast was excellent with plenty of fruits and food..

they upgraded our room to a suite room. very good breakfast.

every morning we enjoyed a delicious breakfast buffet that was absolutely perfect, with a great mix of colombian cuisine

wendy was exceptional, we asked her for early check in and she was more than accommodating

they do not accommodate early check in as most hotels do in bocagrande

its clean definitely comfortable absolutely secure and the wifi worked great

location was great and the wifi was really good.

breakfast was great

friendly staff

*early check in

they upgraded our room, they gave us early check in, they gave us a free breakfast because we were there early and they also gave us a

staff of reception is so great, they upgrade us because of the family with 2 kids

breakfast was amazing, different options every day and it was very tasteful