we were allowed a early check in as we had to leave at 2 am the next day

asked for a early check in and they arranged for that

early check in, international tv channels, great restaurant with local meals,really nice dinning

staff,early check in ,breakfast,clean,great location abd mostly staff.

they went an extra mile with our breakfast ,as we were leaving an hour before our breakfast , they gave us some packed breakfast to

we requested for late check out as we were hearing mass at the cathedral at 11 and they immediately agreed

the staff at breakfast explain were the hot food was !

restaurant offers good value with a great offering at breakfast

arrived for early check in (around 11h) and the room was already waiting for us which was great

wifi could be better

everything is good even breakfast

staff was good, with free parking, and a few steps from the sanctuary of virgen mary

only downside is a closure of a pool and spa due to covid which would make this trip even better most hotels reopened their spa facilities

are so helpful especially miguel , he give us an early check in so we gain time and the location are perfect 2 min walking to the basilica with

my family and i requested an early check in since we were arriving after a long trip and they approved ahead of time

difficult to find parking around for free, the temperature of the room was very hot.

didn t like that we had to park far

location was very close to the sanctuary. clean place and free parking on city streets.

the cafe/restaurant food is excellent, the staff were out outstanding and helped me all way from parking to making suggestions about where i should go

very helpful; they gave us early check in

free parking close to church... few mins by foot early check in good breakfast

enough parking space

the restaurant and bar prices were really good value

maybe just an indication in the bio that parking was on the street and that the actual ground floor of the hotel is on the 1st floor of the

room was big enough with a tv; the bed was comfortable; we even had the possibility to ask for an early check in as there were rooms available

fashioned interior design outdated furniture ridiculous bathroom no mini bar , in fact no nothing; not even a little bottle of

the room and the breakfast and friendliness of staff

location, good breakfast offer, parking space and nice staff.

breakfast was more than enough