walk from railway station well met at reception and allowed early check in to our room comfortable night followed by a full breakfast allowed to leave suitcase

everything from the welcome and early check in to a great breakfast.

allowed early check in. staff friendly with wonderful north east accents

the breakfast was delicious, again

our party to stay in the family room had 2 adults and 2 children (7 and 9 years old) and when the kids climbed into bed for the night the bottom bunk collapsed with the 7 year old in it

early check in

the bar and restaurant area is always busy and has a great atmosphere

the day manager was lovely as were the bar staff.

every small detail taken care of. nice style. great bar and food.

with the atmosphere, staff, easy check-in, lovely spacious room (even though standard), cool bar with bi-folding doors opening out to the street

clean, comfortable bed and bedding! very accommodating for very early check in.

brian, the owner, was very kind and generous with his time and allowed us to use the laundry facilities knowing that we'd been traveling for weeks

allowed early check in which after an early morning start was very useful.

i appreciated the late check out which helped with specifics on my stay

staff are helpful with an early check in

as i live a distance away it is ideal to stay the night before when you have an early check in the next morning

as other hotels at this location but it’s excellent value fir money for a short stay before an early check in

paid for an early check in as we arrived on an early flight

the bar & seating area were comfortable & so was the bedroom

pecilly for an airport proximity hotel with late/early check in/out), perfectly silent air conditioning system

asked for early check in which i was happy to pay as i was told wee didn't get it

clean, early check in possible, good location, nice rooms, easy parking.

99 gbp/ night i expect soundproof doors

pecially if it's off

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

staff went above and beyond to help, also helping and allowing early check in that helped us a great deal due to traveling for a wedding

limited choice of breakfast and same menu on a daily basis.

with two young kids, we appreciated the extra seating area and thoughtful room layout that provided both

breakfast good plenty of choice especially for kids, great parking, in the middle of everything fab place will definitely go again

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

the room arrangements, i was able to stay with my kids in thesame room on different beds.

has arses flashed at me and 2 young kids

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across

seemed safe for my 2 kids

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

owners was lovely and welcoming even prepared to let us have an early check in if needed

really lovely rooms and host. friendly bar too.

the food, beer and the service in the bar was excellent

the bar had a very friendly atmosphere at night and the breakfast was great,cooked fresh to order

evening food in the bar was also very nice

big, comfortable bed. early check in.

we were attending a wedding close by and was able to get an early check in

everything is really good it is right next door to a golf course and great for country walks

golf course in hotel grounds

wifi not great

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

good location for our event at exhibition park. good bar area. just what we needed and clean.

the hotel staff, bar and pool table

hotel was spacious with very friendly staff and had a decent bar too

early to our early check in just on the off chance we could get in

before arriving i spoke to the staff to try to get an early check in as i was going to a wedding

no early check in available

early check in was available 4 hours prior to check in time

due to our situation we needed early check in which couldn t be guaranteed but staff did everything they could to accommodate

charging for early check in

30pm and slightly early check in was no problem

about the possibility of an early check in and we re told it wasn t possible due to being fully booked the previous night

the hotel accommodated early check in, had a great location, and had breakfast and other things available to acquire in it

staff were accommodating with allowing me to early check in and provided us with two free drinks vouchers for his birthday

close to arena, early check in, comfy bed

appreciated an early check in, when i had stopped by to drop off my luggage until check in later in the day

central location reasonable price great breakfast helpful staff allowed an early check in :)

early check in - this was very accommodating

as a member the early check in and late check out was a massive bonus

staff helpful with early check in and late check out as we are ihg members

close to facilities and got early check in

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

amazing fresh breakfast!

didn't have breakfast

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

also arranged early check in and when i got there was told i d have to wait in lobby till usual check in time

got early check in which was great as we were going to horse racecourse for the day

a drink on our second morning, no spoon with soup so drank from bowl and i really begged for an early check-in but when i arrived the lady on reception was really dismissive

arrived early was able to get an early check in which was wonderful

staff are very helpful, early check in and late check out available

early check in was a bonus

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

we arrived at the hotel early as we had plans to go shopping before check in, the lady on the desk advised us she could

lovely room and offered upgrade and early check in

location, to the city centre and the pool, jacuzzi and the steam room

location was brilliant , staff were excellent with early check in and parking .

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it wasnt they said they would keep our bags so we

great location. early check in. breakfast ok.

early check in, great location and friendly staff.

very friendly staff, early check in was not a problem and good value for the room

in staff, very unfriendly and not very helpful, we asked for an early check in when we were booking the rooms, which we didn't get and we had a 4 hour wait for the

helpful despite a bit of curmudgeonliness on my part over the fact that there was no record of my early check in

we had no problems , we had early check in for an extra 20

i also liked that we were offered early check in

r a fee of only 20)

rooms were ready when we arrived at 2 but they wanted £10 each as an early check in fee for just 1 hr

friendly staff, they have arrange an early check in for me(it was very useful as i have take about 18 hours flight)

helpful staff, supported with early check in and offered to keep my luggage when i went for work

requested for an early check in as we were scheduled to arrive early

we were also allowed an early check in

early check in & late check out. window opened much appreciated.

perfect location. fantastic price for one night stay. staff very friendly, got early check in.

ambience and was lucky to get an early check in

location and welcome,early check in

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

early check in as requested

nothing staff were perfect looked after our bags before early check in and were very friendly

we arrived early and staff sorted an early check in for us which was much appreciated

love the location and early check in

were attending a family wedding, and our previous communication had facilitated an early check in, for which we were extremely grateful

great location, early check in and kate check out, nice tv and bed

the early check in as standard - and the option to give them a call to see if even earlier is possible

early check in/ luggage storage

also early check in or late check out available for 15 pounds per hour, give me a

loved the modern feel and the bar downstairs was very trendy with a dj

location, managed to get an early check in and got parked at the rear of the hotel

everything especially the fact that i was facilitated with a very early check in.

the staff were very friendly and even allowed an early check in when i needed to work from the hotel room

the staff were friendly, allowing me to have early check in and they couldn’t do enough for me

lovely decoration and also that the doors were locked at night and only guests allowed to use the bar area

early check in..

asked for early check in at time of booking which wasn t available, parking is limited and our room has

early check in comfortable bed. check out 11am. good location for where we needed to go.

rooms really nice and very clean. they accommodated out early check in

great location, got an early check in too and the staff couldn t have been more helpful

accommodated an early check in. very clean apartment and friendly staff.

the open plan lounge and kitchen ideal for a few pre drinks before a night

much more space and with a kitchen you can make some tea or coffee or even cook

the kitchen had everything you could need to cook with

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

location, great staff who were very accommodating with my early check in and night staff were very helpful with parking

parking was tricky but as it was a sunday, it wasnt an issue

good location and staff knowledgeable about parking options.

the parking was a bit complicated if their car park is full

mattress and pillows were very firm for my liking and bar selection is limited

quick, early check in. it was clean.

early check in, by friendly staff

helpful and friendly staff, early check in and late check out for free with the ihg app

the friendliness of the staff and the staff. appreciated the flexibility and early check in.

helpful and supportive staff particularly so as my request for an early check in was supported

location very friendly alllowed is an early check in

great use of the space, it had a living area, bedroom with en suite and a small kitchen area

we also had a small sitting room with a bed settee and kitchen area with fridge ,microwave ,toaster

however, with the well equipped kitchenette in each room, this isn't a major issue, as you could bring in snacks etc

breakfast and supplies for making meals and hot drinks in the cleverly designed kitchenette

helpful staff, we needed to drop the bags off early before a wedding and the staff arranged early check in for

great food, rooms and staff were excellent, good beer garden and outside bar as well

great town great staff always make you feel welcome, locals make you feel like you belong, great bar and lovely real

lovely bar with good food. the rooms were spacious.

party of people eating in the restaurant, the staff served our evening meal very quickly in the bar