hotel staff, property, breakfast, pool, etc

very stinky gym, nails hanging out the bathroom room door, shower doors would not stay closed, broken bed lamp,

location off the highway was convenient and quiet, easy to find, lots of parking.

nice staff and good parking.

extending the breakfast hours.

breakfast was good

a laundry room is available and complimentary breakfast is a don't miss

clean and good breakfast bar

breakfast could be more favorable

beds were comfortable, rooms were clean and air worked great, and the breakfast was good too

the staff, location and breakfast

we swam in the pool and the area was well kept and clean

great location, excellent breakfast, covered parking right next door.

i enjoyed the breakfast and the comfortable beds.

breakfast had many choices

the stay, the shuttle from the airport never showed up

no shuttle

so neat, interior industrial vibe, restaurant and rooftop bar on site.

they have a good breakfast. my wife ordered her eggs poached and they came out perfect.

the upstairs rooftop bar was our favorite amenity

room service was awesome

hotel was convenient to the cox center and the shuttle service and drivers were amazing

weren't any extras like breakfast etc. pool wasn't clean so we did not use.

the shuttle didn't answer to pick up so guests had to walk back in the cold

this was a great place to take my older kids swimming and have a birthday party at

staff was polite and the breakfast fit just right.

breakfast was great. rooms were nice. staff was friendly.

too much chlorine in the pool

the breakfasts were also good

free breakfast was good even though it was thanksgiving, grateful to have someone available to serve

pool could have been a bit cleaner

location, clean, great beds, excellent gym.

pool tables and dart board in the game room by the bar

the amenities and facility bar are very convenient

prices in the bar where super high

because of this our kids missed breakfast

they are fully aware that their laundry lady doesn’t do her job and have had other reports of dirty towels being placed in rooms

there were at least 4 employees in the bar area just standing around chit chatting instead of assisting the front desk for carts

really liked having a cool bar in the hotel

the front desk, bar tender, and the chef were awesome

breakfast was sad but it is everywhere with the covid restrictions

the breakfast although additional cost was good

nice working equipment in gym with clean towels and supplies to clean machines.

we didn't get to enjoy the breakfast, most likely due to the ongoing pandemic, but the morning starbucks was literally the

com that breakfast is included, but it is not

close to event venue. very nice room. good breakfast.

yes the room was clean and the breakfast was hot and fresh, but the staff made me feel welcome and were so kind and helpful

breakfast was great

the breakfast was not very tasty.

was very clean, smell good, nice size room, breakfast was good

breakfast was okay

breakfast and the breakfast eating area were wonderful and perfect

she also was the bar tender and did amazing at tending to both jobs

told the bar would be open until 11 and us and many other guest came back to the hotel after a concert and

the covid circumstance, the continental breakfast was sufficient

fabulous hotel in good location. rooftop bar & loaded fries.

location was downtown and the roof top bar was awesome

beautiful room very well cared for and clean. great gym. nice location

the kids to the billie eilish concert

wish the rooftop bar would have been available for us to visit.

the lobby and bar area was beautiful. the staff was amazing.

i did not try out the bar area but that was awesome that that was something that was available

pecially breakfast!)

breakfast from room service was amazing

staff was really friendly and the restaurant and bar were great

room service ends at 10 as well as their store closes at 10

the woman behind the bar on our sunday

i ordered room service twice

paying to park and wifi not included. i thought it was included at doubletree now.

shuttle was

food for dinner was not good the breakfast service was very slow the bar drinks were not

the bar and restaurant were fabulous

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy

staff very friendly and helpful. comp shuttle is a very nice amenity.

coffee / breakfast bar with great music

isn’t a deal-breaker for us but it would’ve been nice to feel like we could bring back our kids’ leftovers to reheat for them

breakfast choices were limited in the coffee bar but it met our needs

we loved the yard games and pool area- super relaxing

concrete floors, a kitchenette area, and spa robes hanging in the closet

we had a massage in the spa and it was the best part of our stay

great bar with couches by a fire

cool bar downstairs but we didn't have time to go

didn’t get a chance to try the bar due to limited hours

bar at the hotel was disappointing

nice rooms. quick shuttle delivery.

the shuttle took us to the airport and saved us a day's car rental

breakfast had a good variety of food choices

convenient shuttle to terminal with friendly prompt driver included

since the weather was cold i took advantage of their free shuttle

the shuttle driver was willing to drive us someplace, but we didn’t want to bother him

shuttle 24/7

they sent the shuttle to the er to get us, even though it was 20 minutes away

customer service, and the shuttle driver very nice.

drivers for hotel shuttle - very professional and kind

the gym wasn't open.

that was amazing everything was perfect the pool was nice and clean

towels there weren't enough towels in the room or the pool area

brand new we we e verything t he pool

i enjoyed the pool, but there was a lot of hair in it, and it was pretty dirty.

didn't eat breakfast location was wonderful

no continental breakfast

no eggs, breakfast was good.

nice and clean private rooms and good options for breakfast

breakfast is the usual dry cereal, toast and coffee

there was a huge family that party all night in the lobby, their kids were running up and down the hall screaming and banging on doors

would stay here more but not until they have a real breakfast

they offered a box breakfast to me i didn't take it because i would not have time to eat it at the airport

breakfast was available in the morning and coffee in the lobby

the breakfast was good

we got for breakfast was a little orange juice a breakfast bar and a apple no hot yummy breakfast like the website said and also the pool signs say it’s

breakfast and room both were excellent.

breakfast bar was very good with an on duty attendant

wasn't much option for breakfast

great staff, nice clean pool, decent breakfast

staff was very friendly love the breakfast the breakfast lady was very pleasant so was the front desk staff and housekeeping was

comfortable beds and a good breakfast. also enjoyed hot tea several times during my stay.

no indoor pool

very comfortable rooms, nice breakfast, and staff was very helpful. all very friendly!

parking was not great.

construction on the property. room close to laundry, not close to anything

hotel had a nice continental breakfast provided free each morning

gym was decent

i slipped on the tile in the pool room---pretty slippery when wet.

nice indoor pool

pool

we faced the pool

and bed bugs the staff are great but there is no breakfast and your not allowed to use the gym

so we only stayed cause of proximity to my husband s job there is no breakfast no use of gym allowed the staff stands outside where are room was yelling and cursing

the pool was closed, no spa, only continental breakfast, cigarette burn in comforter

easy check in and out, good price, friendly staff, clean and great continental breakfast.

spa wasn't ready

the spa bathtub

spa nor ready

the pool and spa are being worked on

spa nor ready

spa wasn't ready

stayed at the hotel for two days it was very nice the pool and hot tub was a bonus the whole family really enjoyed the stay we will be back for

clean rooms, kids loved the pool and had breakfast options

staff is great and we enjoyed the pool and hot tub

really enjoyed the atmosphere and love the breakfast

the breakfast was delightful, indoor pool and hot tub was nice as well

it also says airport location but it's actually a 20 min shuttle ride to the

omelet bar had only one person and a line of 12 deep or more waiting for omelets

rooms are updated, lobby and atrium is pretty, breakfast is great!

outside, balcony rooms, corn hole boards inside, a cafe/bar/starbucks coffee shop on sight, 24 hr gym and a snack bar

the gym was spacious and equipped with everything needed for my workout routine

it has a nice pool, bar and restuarant.

bistro and bar were closed because of covid

also has a great gym.

laundry facility and small gym

running out of breakfast items and only one staff member doing receptionist and food

no liners in trashcans,and gravy at breakfast was not very good.

the breakfast was actually soo good! the location by downtown tulsa was a good area as well

laundry facility and small gym

also, their wifi was down which was a huge inconvenience because we just got new phones and were needing to

is never there when you try to get help, and when they are it's rude kids

wifi worked good

a couple of the machines and a dryer in the laundry were

is never there when you try to get help, and when they are it's rude kids

the breakfast every day was very good and the eating area was clean and very neat

the pool was not indoors

also, i liked how breakfast was available til 10

beautiful facilities, workout equipment well maintained, laundry facility good but not complimentary

the staff were wonderful and even let us have a free late check out at 1 pm

and pool was closed

the pool was closed for the season unfortunately

and i don't know if this one had a swimming pool it was to cold to go out and look

no indoor pool

i don't see a indoor pool or jacuzzi

we like having the restaurant and bar in the hotel

real food options available. clean and fresh. nice staff. bar hours. self-contained.

pool had a group of 10 to 15 kids and parents both evening we were there, which made it difficult

laundry room was a giant bonus

staff especially at bar and in restaurant was excellent

loud guests above. coffee maker did not work. continental breakfast was marginal.

we had to leave early, and couldn't stay for breakfast, so i can't comment on that

breakfast was great!

very clean, comfortable bed, good breakfast, friendly staff.

breakfast was good better than most.

the pool was great to keep the kids busy

comfy bed. spa was very hot.

wish had a cereal as a breakfast option.

pool/spa area could be cleaner. was there just before it closed though....

the hot tub/spa was not hot, and the indoor pool was quite cold.

kids running up and down the hallway all night

was all fresh and clean, great fitness room, and the pool looked great although i didn’t use it

springhill suites works really well for us with kids, and the staff were very nice

the pool is small. besides that little thing everything else was perfect!

the indoor pool was really small and very humid.

water was out, had to bus to a fitness center the first night for shower

the location to river spirit casino was fantastic

kids ages 5 & 7 they had a great time in the pool

also, a big plus was the shuttle from the hotel to the casino as we were in town for a concert

we spent all week around a lot of noisy and rambunctious kids, so we were hoping to escape that

there was no free wifi though they said so.

m, pool, restaurant, lobby shop) were all excellent and clean

to have coffee bar in the lobby

but the previous guest ordered room service and the plates were left in the hall in front of the room for two

amenities

no pool

pool was nasty & closed after i asked if they had one and said yes,so my kids couldn’t enjoy the

breakfast

the breakfast was good; waffles, breakfast sandwiches, cereal, fruit, orange juice, biscuits and gravy,

was adequate room to park my truck and trailer

very nice room and staff were so helpful. breakfast was really good.

location is great, right next to mcnellie's pub south tulsa, walking distance; and the pool is cool and refreshing, and qt gas is conveniently next door as well

would’ve loved to see more towels by the pool.

the breakfast buffet has nice selection but ran out of several items both sat and

good location and liked the option of a bar in the hotel.

no breakfast

the breakfast.

everything was great except breakfast.

the breakfast is very good too

bathroom was extremely small and had no exhaust fan. not a big selection of breakfast items.

the staff was friendly and it was awesome having free breakfast, access to a gym and a pool

didn’t wake up in time for breakfast. the location is awesome.

gym was closed so couldn't do my workout

smelt like pot in the lower lever hall near pool and gym

the breakfast was delicious

the free parking and internet is always a plus

breakfast was good

good location, breakfast is good.

myself, kids and grandkids enjoyed the pool

the pool was nice and staff was excellent

they need sanitizer wipes in fitness center

booked a room with a spa tub on the app but when i got there they said they didn’t have any available

location, breakfast and friendly staff.

fitness room needs attention

clean, comfortable beds, nice fitness center, laundry area, great breakfast

also the pool was nice and warm

the pool had very very strong chemical s it was hard to swim.

were in the process of painting the exterior, so there were some parking spots taken up by a beeping piece of equipment

really enjoyed the swimming pool

on site pool and gym

gym was discussing and out dated along w/ the pool and

i daily go to the local gym and your gym was horrible

kids running up and down the halls, dogs barking

the only thing that i did not like was that the pool was outside and it was raining

you can't control people, but the mass amount of cigarette butts in the gardens and around the pool saturday morning were kinda a turnoff

complimentary breakfast wasn't for all the guests

i do wish they served breakfast.

the hotel was very nice. the drinks and food at the bar were excellent.

great bar service and nice pool / gym

the fact that you can go relax at the bar the cafe or even just any area to relax without feeling crowded or squished in a place it felt

the complimentary laundry is perfectly located next to the gym so you can work out while waiting for your laundry

pool is open!! breakfast is always great, thanks lupe!

pool, work out room, sitting area outside, breakfast, laundry facilities, staff, cleanliness,

wish there was an indoor pool

quiet, nice evening socials during the week, free laundry, kitchenette

was amazing katie at front desk was very friendly and helpful and brian at the bar as well, the hotel needs updates but staff definitely compensate that , specially when you

quick check in and good parking.

i liked the location between casinos and downtown tulsa

gym was closed

pool wasn't working

the main lobby with eating area and bar was really nice

at the same time i did not inquire about it either, so this must be considered for anyone with kids

restaurant / bar not open

room service and breakfast available

price of the room....and price of breakfast with kids under 12 eating for free...

pool and gym were closed

in good shape. seemed new. great indoor pool and hot tub area.

i was told no laundry facilities on site but they did have washer and dryer

i was so excited to see a guest laundry room, i didn't have to pack any of my

i asked for 2 rooms next to each other since i have 4 kids but they put us in rooms at opposite ends of the hotel

breakfast was great

great breakfast. kind and helpful employees. always cleaning and keeping things sanitized.

group of kids were very roudy at the pool

this is not the hotels fault but there were loud kids stomping above us and slamming doors

lil noisy with kids down the hall. door were super heavy, but safe

the fitness center was locked until 6:00 am and the pool didn't open until 8:00 which is a problem for early risers

the pool! the rooms were amazing and staff was amazing also!

the woman putting out the food in the kitchen was very rude and aggressive towards guests yelling at a hotel guest and then after she

they have grab n go breakfast since the covid has closed everything

beautifully remodeled lobby and breakfast area, great breakfast, large rooms, friendly staff