the pool. and the size of the room was cool.

breakfast.

breakfast was ok

bed was hard, towels were dirty, and breakfast sucked.

questionable clients, pool was not functional as listed and no breakfast as listed

very clean. the young lady at the desk was very nice. decent breakfast. great price.

breakfast is impossible for me to make and there was only the front desk clerk available to help me

check-in was a breeze and the breakfast in the morning had plenty of options to choose from

company and weren't informed of certain additional expenses (a deposit) and we requested to do early check in since we were driving 10 plus hours

..jay and the hotel staff were great...breakfast was awesome..clean rooms..

all the ice machines were broken and pool was never opened!!

great staff, the laundry facilities needs some work.

pool

in the guest laundry, the washer worked fine. the dryer was not working.

nice pool

no pool or breakfast

excess to the pool and how the staff treated me

despite the presence of a large family reunion with many kids, it was quiet

a $13 breakfast that is usually free in other hotels

and the rooms are most definitely clean and spacious, pet friendly, restaurant on location, shuttle service 24 hours

they have thin lacey blinds which doesn't stop the light from coming in, which sucks when u have kids

did not like having my room number on the parking pass that needed to be placed on my vehicle's dashboard

vanessa in breakfast area is awesome

kids running around playing in atrium after 10pm

wifi wouldn t work

tax on pet fee

for the pet friendly first floor room with 2 beds, and the tax on the pet fee, the room rate was

still no connection pet fee even though service dog desigination provided

pet fee was outrageous especially when you can leave it unattended while you work

sign says $20 pet fee inside on the desk, booking

a great savings as parking downtown was at least $3 a hour

ordered food at the bar to be sent to our room and it took almost 90 minutes to get it

the customer service and they parking garage bec it rained the whole weekend we was there.

out a little rocky due to noisy kids next door, i asked to be moved, and my wishes were granted with no problem

staff was great and great with out 4 legged kids

not enough chairs around the pool

breakfast was good

pool was great very refreshing

had an $8 tab at the bar and told the bartender to

have pork meats on breakfast

easy access to the freeway. quiet for the most part. having breakfast is always a plus!!

new and clean with a great breakfast

breakfast was good, but average

also they had a swimming pool and complimentary breakfast

the pool was way too cold

i still haven’t been able to try the pool because it’s cold here now

was please see the outdoor kitchen; and the lounging areas, basketball court, etc

from check in, to the ultra happy server in the breakfast room

the breakfast was horrible only one waffle maker so it's kids in line the whole breakfast only 3 hot spots eggs, fried potatoes, sausages ran out of food at

room perfect size and i like the idea of having a kitchenette

pool was in disrepair and i was looking foward to that

breakfast was good. hampton inns are always clean and nice to stay in.

we had a blast with the kids and we're sorry to leave

loved everthing, including the breakfast

the swimming pool was dirty so my kids couldn't swim. underneath the bathroom sink was dirty.

room was clean, and pool was fun for kids

the rooftop bar was great

the rooftop bar was pretty cool.

the bath tub, the part that keep the water from draining was completely brocken so my kids couldn’t take a bath after swimming

rooftop bar was not open

great stay, clean rooms and friendly staff. breakfast was great to!

we liked that the pool was opened

the service was friendly and fast. the free parking deck was great.

was highly disappointed that the pool was not open, however the front desk kindly told me that they did not open the pool until

the pool was closed, also listed in amenities

great location, convenient and new rooms. gym is also nice.

front desk allowed my family and i ro early check in

the breakfast was okay. oatmeal and the juices were watered down.

great location downtown clean and nice pool and basketball court the kids really enjoyed it

fact that the availability of the seasonal pool is not communicated to guests prior to reservation

great location, clean, quiet, tasty breakfast

room had a full kitchen pots pans forks and knives large king-size bed great view and amazing free breakfast the

late check out

the pool was rather small and looked a little sketchy

the following morning so it was disappointing when we woke up and were ready for breakfast with 2 kids

parking and no microwave in room and no continental free breakfast, pool very small

didn t have a pool or hot tub

staff, location, room service, lovely hotel

no room service

room service, having a suite i expected to at least have coffee and room service

bed was comfortable to our liking we ordered room service and food came quick and hot

ended up putting food in refrigerator and paying extra money on room service that i didn t plan

location, spacious room and large bathroom. airport shuttle to the hotel.

it say complimentary shuttle but it only goes to the airport and only if you reserve a time, so eve that was unreliable

room service was very slow

the gym was nice but i d 3 treadmills only one worked

shuttle, front desk, dining and random employees you meet during the day, all of them had a

they had a free shuttle to and from the verizon arena. comfy beds and cookies at check in.

the staff and food at the bar was amazing!

stuff very nice staff very nice room and good security system and can t forget about the good shuttle

didn’t get to swim there were a bunch of kids and they took over the pool til 10 pm

the night bar tender lady very rude

alarm rang 5:00 clock morning, kids so scared and were told go out wait for safe reason

there s also a parking area, which made everything a lot easier

loved having a shuttle take us to the arena

rooms very clean and good breakfast.

sausage for breakfast was not cooked all the way

indoor pool and delicious free breakfast!

yes l like the breakfast

very clean, professional staff, great hot breakfast.

wasn't interested in using a pool during my stay, but the pool was algae green in color and looked like a gross fish pond; i did

the laundry room was clean, but the dryer wasn't working

nice staff, kept my room clean daily, nice fast breakfast, nice location.

is black mold in the bathroom there are burn holes in the covers and holes in the wash clothes my kids tore there feet open in the swimming pool there we're loud teenagers drink and parting all

nice little breakfast with lots of options

a great place to stay. very clean and quiet and laundry machines were free to use!

park when you check in…no pool, not enough close parking and needs better breakfast…our four kids wouldn’t eat any of it

great room size and free laundry onsite.

free laundry, fully equipped kitchen and overall suite amenities

the extra security on the elevators was nice to have when you travel with kids

they have a good gym and housekeeping was great

on the other hand i ordered room service for 5 people and wasn't treated with the professional job as the front desk staff

no indoor pool

there were too many kids running around at night

thin walls kids running in hallway after 10pm slamming doors

the pool is pretty warm but the water coming from the splash pad was super cold

great room for the price, kids loved the pool area, and breakfast was really good.

convenience of location, hot breakfast

kids loved the pool, wife loved the breakfast

really nice splash park and pool for my children

no gravy with breakfast!

didn’t care for the breakfast

staff member would not shut up about how making coffee was not her job during breakfast

very clean and comfortable. the breakfast was delicious.

the hotel was clean and the staff was nice and the breakfast was good

liked the spacious rooms, the kitchen area and that it had enough kitchen appliances to cook my own food or frig/freeze it, that

the breakfast was good with a nice selection of food, milk and juices

property has nice spacious studio suite type of rooms with full kitchen and utensils

the continental breakfast was very good

breakfast was a very nice setup

destination ev charger available in parking lot for overnight charging

breakfast offer due to covid19, could have done better than a pop tart and granola bar and

i really enjoyed the full cooked meal for breakfast and it was so,so delicious

gym wasn’t what i was hoping for but was thankful that at least it was open

close to downtown, safe environment, comfortable bed, quiet, clean odor, modern furnishings, free breakfast, ev station for my car, microwave and fridge

the parking was convenient for me

breakfast was lacking

t) food was cold.

the location is convenient, with easy access to main roads, and the free parking was a plus

breakfast wasn't great. gravy was like water.

the girl at the front desk was so sweet and helpful. made special breakfasts for the kids.

several varieties of breakfast food and drinks

breakfast was healthy and tasty.

the breakfast was the typical with everything from waffles, cereal, muffin, bagel, toast and juice

bed was very comfortable, but they advertised a breakfast and there wasn’t one

breakfast could do with a little variety

very clean, friendly, great breakfast

aproached by two seperate homeless people in the parking lot

shady looking characters in parking lot

parking lot well lit and seemed safe

staff was friendly, the beds were soft and amazing, our room had a half kitchen in it, it was quiet, well decorated and the breakfast was top notch

likes breakfast area. staff take care my booking .

didn't eat breakfast but the location of the hotel was excellent

i was surprised by how well stocked the kitchen area in the rooms was

clean facility, well kept, great breakfast and great workout area.

my kids had a blast playing miniature golf, pool, and other games

breakfast was excellent

breakfast was great. the pancake machine was so awesome

the breakfast was amazing!!!

breakfast was well stocked and large variety of choices

swimming pool not open

and the pool was not in use on the 4th of july weekend

no swimming pool opens

wifi was slow, but at least it worked

pool was clean and cool

parking at night was limited

great business executive traveler's hotel! excellent complimentary breakfast!

i went and spoke with the kids and they was very rude and disrespectful and it wasn't worth my life

$75 pet fee and the hallway still smelled like dogs

clean, nice, good breakfast

clean; beds are the best; and for a bonus, my granddaughter was able to take a swim in the indoor pool in march

great service. love bar and restraunt. customer service awesome

the bar had neither ginger beer nor ginger ale

we also had a nice time at the pool and hot tub

we love the pool the staff was great

like how clean the rooms is and the workout room also they have a laundry room for the customer

thd outdoor pool was very nice and so was the gym

worked with me to park my truck and utility trailer in a safe, convenient

facility well maintained. pool clean.

charger on-site, clean and not worn out rooms, comfortable beds, nice stuff, gym, and good breakfast

prices in the bar for beer were very high! menu was ok for dinner not the best selection!

great and well equipped gym i like that the breakfast was until

the breakfast was not free and two drinks at the bar cost $26.

pool was great

not stay could not find a parking spot

fabulous manager on duty, clean rooms, comfortable bed, nice pool & breakfast

very nice breakfast

courteous well informed staff, meal at end of day as well as breakfast

breakfast was good because there was a large variety of items and they were all very good

the staff were friendly and the indoor pool was large, so my 3 yr old had lots of room to be wild

the bar tender/ engineer , hotel employee was excellent in servicing me

we loved the balcony that overlooked the pool

restaurant and bar was not open

i was happy to see the pool open covid shut down many for far too long

nice pool

hours that the pool remained open even though it was enclosed

i would definitely recommend this hotel to anyone traveling with kids

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

the pool was temporarily closed.

pool was clean and warm

staff was friendly and the breakfast was good.

no breakfast

advertise free breakfast and the pool

breakfast empty by 8:30, coffee and juice watered down and undrinkable

bed wasn't made very well and the breakfast selection was really poor

quiet location, super comfy beds, breakfast was decent. waffles light and crispy.

i asked for a late check out and april immediately took care of my request

coffee and some breakfast items are in a separate room with a table and chairs in it

the pool and water everywhere because of the kids

pool was not clean

pool water was way too cold

my son enjoyed the saltwater pool, and the bar was nice for us adults

the lobby was gorgeous and the breakfast was way more than expected

the pool smelled, the other kids in the pool screamed alot, and there was liquid

and my family stayed here over the summer 2018 this time we took the kids just to get away for the night, and our experience then was a lot better then, this time we

we loved the staff, the continental breakfast, and the bed was very comfortable.

pool was nice as well the laundry facilities could have been better but no complaints

no breakfast and the pool was closed

pool was nice as well the laundry facilities could have been better but no complaints

place provides a great swimming pool area as well as an exercise room that is available for all customers to work out so you never

full kitchen with small stove, full size refrigerator, plates, pans

trash in parking lot on ground

the hotel told me they are not responsible for smart tvs at their location having wifi access and would not agree to any credit or other compensation for our 6-night stay without

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun of

neighborhood including hotel next door was sketchy. police patrolled the parking area often.

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and one of my

we were allowed to check in an hour ahead of regular check in time, the indoor pool area was great, and we never had to ask for extra towels

the breakfast had a nice selection and the staff kept it well-stocked

the cleanness of the hotel and the staff was great and we had breakfast it was great.

it was a well supplied breakfast, could add donuts or sweet rolls.

indoor swimming pool.

no guest laundry on site, and staying for a long period of time, that would be great to have.

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

no pool, no laundry to use, day staff was not friendly

the wifi is ter

the bar and restaurant were closed, that was one reason we choose that hotel

parking was ok but i would prefer to have been more in front of the hotel

bellman, had to wrangle the cart to and from my room limited food options parking lot was way too small for amount of

efficiency of the front desk, housekeeping and room service...all the best.

we were too tired to go out, so we ordered room service and the food was delicious

then the very, very small indoor pool is not what i was expecting at all

everything was great. great breakfast!! parking was a little tight for our truck

breakfast was ok. seemed like they weren't prepared to serve as many as they did.

clean hotel. i like tile better than carpet. it is cleaner. great breakfast

the pool

staff and accommodations are amazing and the bar and live music are amazing and so is the food

fake plants around pool area were pretty cheesy

also, the bartenders at the wxyz bar are great - a shout out to jared and allie for taking such good care of

incredibly clean comfortable and cool decor. fun to play pool in the lobby!

fun bar event with live music was happening the night i stayed there