the 24 hour pool and hot tub and gorgeous landscaping in the back are a bonus

the kids really enjoyed the pool except the water was a little too cold

breakfast was delicious & hot, shopping & great restaurants is about 10mins away

comfortable beds, clean hotel, free breakfast and the pool and hot tub are great!

we loved the fact the pool,weight and laundry was opened 24 hours and dogs are able to stay

conventions/conference employees took up a lot of the pool area and overshadowed the kids playing in the pool

breakfast buffet was amazing and all the activities for the kids were great!

lots of stuff to do for kids

the water park inside

that the pool and springs close so early.

everything!! the staff, the aura, the room, the poo table, the swimming pool!

it is clean, comfortable and attractive. also we live the pool for the kids.

shuttle bus could use a refresh, seats were worn cloth and showed wear and dirt

it was clean, pool was great for the kids and it had a shuttle to dia

room bed pool

room, comfortable bed, room service great along with the food

clean rooms, comfortable bed, well lit parking lot, friendly staff

the wifi was patchy and slow

outstanding breakfast. happy hour was great. free parking. friendly staff

room service for breakfast was fantastic

good to have the pool and hot tub for the kids, although they weren't high on atmosphere

grab and go breakfast.... grrrr....

we stayed for the pool. nice pool and hot tub. the room was large and clean.

spacious room, comfortable bed, pleasant breakfast.

kitchen cookware/dishes better stocked than usual

the bar and restraunt in need of refushibutment

was told by one staff member that i could walk with my kids and bags 20 mins to the train station, oh btw at 6am

room service invoice had service charge already added in, plus a line for tips

felt misled on room service

the room service staff were very slow and in fact didn't service the room when we asked

and the receptionist was nice enough to put us near the laundry

a bit farther from the ato than expected but shuttle service was good and on a regular schedule.

spa tub was amazing and the room was bery spacious

the pool was small and no hot tub.

very professional staff. excellent breakfast. clean and quiet

pool area did not have enough chairs for you to sit down

pool area was great, check in was easy and the hotel was well maintained

wifi access needs to be stronger

peloton bike!! pool was great. room was great.

2 guests

staff were friendly, airport shuttle driver was very prompt, and location near den was excellent

shuttle was great as well

complimentary shuttle to and from the hotel saved addition expense

free shuttle to the airport good complimentary coffee

the shuttle back and forth to the airport is always on time

had shuttle service available as previously scheduled

breakfast was fantastic, i just wish they had bacon too

the gym is small but the equipment is excellent quality and we used it all

swimming pool and hot tub were clean and enjoyable

the pool is closed, i would have liked to known this before booking. still a great stay.

its a long shuttle ride from the airport

my kids loved the hot tub and pool

hotel's pool was actually closed for maintenance while we were there, so the staff gave us a pass to use

in advance about the pool being open because kids wanted a swim mini vacation receptionist said yes and that was all

large comfortable room, quiet hallways, clean gym and pool area. friendly, helpful staff.

the restaurant was not available except for breakfast no room service no food !!

lights at room not working, no room service, slow elevator

tvs need to upgrade and maybe have some channels for kids

clean, great room, gym was clean, good breakfast, kind staff

the staff was very friendly and professional. great location with indoor pool.

convenient to the airport and the pool was open

some 10 families waiting with kids

pool & hot tub with my teenage kids was a godsend

great restaurant wonderful customer service especially at the bar and in the restaurant

used the pool, hot tub, and restaurant

took the wrong shuttle to a same name hotel and was taken to the correct hotel without having to go back to the

the shuttle bus to the airport was booked so they booked us an uber. that was awesome of them!

i liked how efficiently & dependable the shuttle ran.

friendliness and helpful staff. clean accommodations. timely shuttle

ask the person that was at the counter checking me in if she new where a laundry was she said an address when they have washers and dryers at this location why she would

would like to see free breakfast

gym was open

most of the staff was very helpful. shuttle service was excellent.

pool, hot tub, great room, excellent staff

they were working short staffed at the desk and in the kitchen

the pool was broke, and there is no laundry service

free shuttle service to airport was hassle-free and right on time

very nice hotel. room was great. staff was very friendly. breakfast was great

decor. pool and fitness 24hr access. location. service

the breakfast was bomb!!!!!

really liked the fully equipped kitchen

the kids loved fresh cookies in the lobby in the afternoon

we loved the kitchenette, sitting area, large closet, comfortable bed and location of the tv

chose this property for the pool as we were traveling with kids

there was no dish soap to wash dishes, in the kitchen.

the gym is excellent

the hvac also did not appear to be cooling properly in our room or the gym

everything was very clean. the water station was nice and the gym was clean and normally empty.

other hotels, the sink, microwave and mini fridge were a great addition, the hall was quiet, the gym was clean, open 24/7 and well equipped, the outlets on the side of the headboard were so

airport shuttle

shuttle

we did not have breakfast but had dinner the night before and it was awesome

breakfast, gym and the room

the property also has a gym, and while its not the biggest, it certainly has everything you need and everything was new

location , interesting decor, warm and comfortable, modern , nice atmospheric bar and really close to

location and early airport shuttle

clean everything, breakfast included

we did not use it, but each room has full kitchen

breakfast was the best we've had in years at a hotel, and mark the host was absolutely delightful

there's a nice pool and gym (gym is available 24h)

ery one of them), to the room design, the comfortable lobby, the overall cleanliness and the breakfast

maintenance on the floor we had to go through the laundry room to get to elevators

disappointed that the pool wasn’t open, but understood why.

wish the pool and hot tub were available

and the gym,pool and breakfast was closed due to covid 19 but it didn’t say anything on your guys website

i especially liked the convenience of having unlimited ice water available in the lobby, and a laundry room available for the guests

there's a gym room which i didn't have time to use

felt dirty…no soap holder at the sink…both washing machines were out of service and the laundry room was filthy and in

gym treadmill not working moves opposite directions randomly, but used the recline bike

i used the laundry facility (huge bonus), the business area, and had their breakfast before leaving and was

in addition there was a small gym and an excellent swimming pool

young ladies who, noticing i had an injury, not only loaded and unloaded my luggage from the shuttle but also helped me get my bags to my room

laundry facility not operational had to find a laundromat miles away to wash clothes

staff and shuttle drivers were wonderful, helpful and friendly

shuttle to airport was on time

shuttle service is efficient

the airport shuttle worked great

room not very clean- mold i’m shower. gym was very disappointing.

i would have booked elsewhere since one of the reasons i booked here was so the kids could swim

nice comfortable room , nice breakfast, good airport shuttle, very good value for the money.

couldn't give me quarters to do laundry

bar was not open due to a call off and they did not get anyone to come in and cover

bed had dirt and debris on the mattress, bed sheets had blood stains that hadn't been caught by laundry, the screen to the window had a large hole

shuttle schedule during daytime is so sparse.

loved the small kitchen area as well as the couch with trundle

nice rooms, well equipped kitchenette & fast efficient shuttle service to/from airport

and one of the electrical outlets in our room was completely out of the wall, dangerous with two kids with

however did not say at all about being shut off after 9pm so when my kids arrived at dia they were on their own and had to buy a taxi for $30 to get to the hotel

free airport shuttle

and one of the electrical outlets in our room was completely out of the wall, dangerous with two kids with

the dining and bar area was spacious and staff very friendly and calm atmosphere around.

went to do laundry since we were traveling for 10 days

shuttle service was great

staff were super friendly and it came with comfortable amenities, such as the pool and hot tub

room was next to the laundry room so it was kind of loud i could hear the workers talking

there was also no wifi and the laundry service was unavailable, both amenities which are advertised by the hotel

pool was small no hot tub floors are super slick in pool area

turkey sausage at breakfast.

comfortable beds, great breakfast choices and friendly staff!

everything was so clean and breakfast was good.

breakfast. clean. friendly.

only one elevator and pool closed

breakfast was great and provided a good variety of beverge options

the hot breakfast began at 5:30; it was good

modern, clean rooms. breakfast was very good. easy check in and out. close to airport.

breakfast

no room service available and the chicken sandwiches were undercooked

bar had great food and the bar staff were amazing

the pool and hot tub were in need of some care. very old looking and not super clean.

shuttle service to and location near airport

as advertised there was no pool and no hot tub it got removed during covid

the staff is very supportive and friendly, shuttle to the airport, clean rooms.

location, staff very helpful, early breakfast even before 6 am shuttle. highly recommend.

the pool was freezing

friendly desk clerk, comfortable beds, very clean, shuttle service.

no pool opened

bummed it didn't have a pool, but the table games made up for it huge

gym could of been better if the dumbbells were a compelte set

great breakfast with lots of options

no pool. paying for shuttle/person & to park!

we didn't have time to catch breakfast because our early flight.

the gym is ample and clean

and i love how they were so careful with covid protocols while still serving breakfast

a kitchenette, we could reheat our own food

the free laundry

loved breakfast and our room

affordable and the full kitchen was great

you advertise pool toys with little kids they get excited

breakfast was very good and my grandchildren enjoyed the lovely pool before we left

i like that it has an airport shuttle and is close to several restaurants

the breakfast bar

great bar for evening light meal

would have been nice to know when booking since that was supposed to be the main activity for my kids

modern, close to airport. comfortable bed, good gym and pool is small but functional and clean

it would have been nice to have a shuttle to union station, but that's ok. we figured it out.

shuttle driver to the airport

also- a big shout-out to laurence the shuttle driver

room service never came

breakfast was great

breakfast and great indoor pool and gym

lack of 24/7 room service for food

room, comfortable bed, great reception and breakfast

laundry/dryer was always available (used 2x during my 8 day stay with 2 kids), staff was very

and they also loved the pool, hot tub and fitness room

no towels at the pool

only thing i wish was different was that the indoor pool water was pretty cold so we didn't get to swim

the spa was dirty, cold, and didn't work

oh and we tried to do some laundry the last night we were there weren't informed that we had to turn the water on to the

the breakfast buffet needs bread / toast

the fridge n microwave was nice and clean bathroom was clean,the staff was great to deal with,the laundry is ok,the keys wk

i was wondering when the pool was gonna be opened

the swimming pool wasn't open.

the pool was cold.

rooms, comfy beds, breakfast was a much bigger selection than anticipated

only issue was that we weren’t able to enjoy the large breakfast spread, but we understand that it is for everyone’s safety

the breakfast was

the location for us is central and the staff is excellent. kids love it.

the hotel had a shuttle and provided transportation to and from the facility

no bike in the gym

shuttles provided by the hotel

swimming pool was small, the water was ice cold, and the swimming room was very hot

the breakfast was very adequate, always well stocked and very clean

the pool hours

gym was a little warm but very nice

rooms were clean, pool was great

hotel allowed dogs to swim in the pool

this hotel was much cleaner & the options for breakfast & the staff offered more value than a 4 star hotel i stayed in in the same area two weeks

we loved the pool and how clean and comfy our room was.

great to have access to a rooftop pool and gym

the gymnasium was complete with everything my wife and i needed to workout

no bar to hold on

pool not open, half of why i booked this hotel.

restaurant and bar are a don’t miss

i got a workout when we stayed over, nice gym facility

the lobby is huge, free coffee is always available, and a well-equipped gym too

restaurant and bar happening but not overly busy

bartender who wouldn't stop talking

swimming pool not available

pool was out of service.

breakfast was good and i like the location.

the pool is not open!

the pool not working is a bigger deal to those traveling with kids anticipating that

breakfast was very good. excellent, friendly staff

small laundry room

of the staff, the cleanliness of the room, the strong, hot shower and jacuzzi and the continental breakfast is great

she said there were kids

very nice fitness center and breakfast

did not take part in breakfast but enjoyed being there over christmas

breakfast was medium

no pancakes for breakfast

breakfast could have offered more meat options, but it was still a good breakfast.

the breakfast was very good, with a wide variety of choices

shuttle from / to the airport is excellent

the room was excellent very comfy beds and my child loved the pool

the hotel offered a free shuttle from and to the airport

some of the little things i liked was the bar in the shower

the pool was great for the kids as well

breakfast was good and booked last minute still had rooms for

breakfast included everything

the front desk lady (whose name i cannot remember) went out of her way to go to kitchen and got us milk

the breakfast could be better

room was well kept and clean. overall staff were courteous and breakfast was excellent.

nice cosy rooms. very handy that they have a guest laundry.

were no pool towels, but there were small ones in the gym

breakfast, king suite, pool, location

the pool was down and using the one in neighboring hotel was a let down, but otherwise it was a great

noisy on first floor by the pool. pillows could be a bit more firm. (personal pref.)

the post said they had a pool and there was no pool

i know my daughter really enjoyed me taking her to the their outdoor pool

location, amazing staff, laundry on site, free breakfast, early check-in (thanks!!!)

the pool didn't have any water in it

was absolutely filthy, room smelled heavily of smoke and there was dirty laundry behind furniture

everything was in working order and the hot breakfast was excellent

friendly staff, nice pool and good breakfast

very pleasant staff, excellent location, clean and great breakfast

the kitchen staff was friendly.

hot tub and swimming pool.

light in laundry room turns off automatically leaving us in the

the jacuzzi spa is not workingud83dude41

not included but breakfast sandwich from snack bar was excellent

pool view, decent breakfast and nice gym.

didn't like how the coffee bar was right outside the bathroom

the pool was clean & warm

great breakfast. super comfortable bed and sitting area in room

indoor pool was nice for the kids

from the professionalism of the staff, the pool, our room, and the breakfast was amaze-balls

i like your breakfast bar a lot!

the gym is just running and cycling equipment and a small free weight corner

the breakfast kitchen was also very clean, and the food was delicious

dinner drinks and food made it easier to accommodate the kids for the evening, the popcorn made the kids feel more at home and relax in the room for a movie

we didn't try the bar with the pay for food

& dinner staff always seemed 1 person short, because server had to stop serving and go to kitchen for more food frequently

breakfast was available every morning

we used the fitness center often and some staff would log our names in a schedule book others did not have us

the breakfast was great

pots and pans in the kitchen were not usable

the fitness center and pool had a lot of equipment and were

free breakfast were great and the snack hour was also good

as a bonus the morning breakfast had lots of good food

the staff is super friendly and their take away breakfast had lots of selections.

cleanliness, price, breakfast

the fresh fruit and oatmeal at the breakfast bar were great

were great (dishes, refrigerator, spaciousness, great pool, gym, complimentary laundry and breakfast

we didn't realize there was self laundry so next time we will use that too

great room with comfortable beds small but nice pool good breakfast with many options

the hotel offer free laundry services (only need to buy pods)

friendly service from all staff, free laundry service and location.

pool nice and free

pool and view from our hotel room

the indoor pool and hot-tub was a nice touch

the staff was very accomodating, i requested early check in, which they honored

fitness center has everything you need to get a good workout in

couches in the entry were good for visiting before going up to the rooms for the friends and kids

outstanding facilities: proper large desk for work + bath + gym + swimming pool + outdoor jacuzzi * excellent daily cleaning * beautiful bathroom * cafe and

away from the food in both the lobby cafe and bar

the pool area

pool was a bit chilly for swimming laps and i didn't like the divider for the deep end

fitness centre is dated but functional

pool - covid restrictions

we needed an early check in and they were able to accommodate us

the pool.

the covid going on , no breakfast ,restaurant, pool, fitness center , but it is what it is , hopefully next

and the indoor pool and hot tub was a great

the a/c did not work in a gym and was not fixed for a week.

room was great and excellent facilities like the gym with modern equipment

room service was brought in a bag room service, front desk and concierge did not answer the phone

laundry on site was nice as well, washer-dryers about 60 feet from my door

hallways needed cleaned laundry rm only one washer working.

laundry on site..the room was comfortable...and breakfast was alright.

breakfast was great!

big room, breakfast, clean and updated. room environment is cheerfull.

really enjoyed the breakfast

pool is kind of small

hot tub and pool were clean

clean room, nice area, pool was great, hot tub was too. close to lots of restaurants.

the pool was extremely clean and there was towels at all times to dry my kids.

the pool was extremely clean and there was towels at all times to dry my kids.

breakfast was a pleasant surprise

would have liked to soak in a hot tub while the children swam but kids enjoyed swimming pool

breakfast, nice clean room.

fitness center and gym were great

was a public wifi because of this my kids were unable to do their remote learning homework

everything was great except for, the pool was freezing

like hours for the gym, hours for breakfast, etc

breakfast and great for my kids and i

only slight downfall is your pool is like artic degree water

my kids got good use of the pool, and everyone enjoyed breakfast every morning

an in-room kitchen and sitting area, and access to laundry facilities

was very clean,the beds were comfortable and it had a nice breakfast

beds big and comfy great toiletries provided fab breakfast excellent gym nice helpful staff

swimming pool & hot tub not working.

was great, full kitchen, smelt good all the time, great staff, all around a great place

the pool, sauna, gym. pet friendly. clean and accommodating.

the gym was ok, but i've seen better in this price range

facilities were truly grand with a good swimming pool where we met other friends and the gym and the overall building surrounded by flowers and gardens- well done

favorite part was the breakfast was actually inside the hotel restaurant

was no room service due to staff shortage, the restaurant was good but not typical hyatt quality standards