the pool needed to be warmer. it was cold and we weren't able to enjoy that unfortunately.

not sure about the breakfast, as i didnt partake either morning

the staff, including those serving food at breakfast, housekeeping, front desk in the middle of the night, we’re extremley kind and friendly

the woman working breakfast was incredible and kind

parents not being in control of kids! beds are very uncomfortable! pool was freezing

the pool area was nice and cozy

that there are two prices, hot bar verses al a cart

the room was clean and the pool wonderful

everything else was great. nice pool and great location. rooms were nice and clean

rooms, smell, parking

gym

no pool like in the pic it was full of mold graffiti and dirt

the pool wasn't open, under construction....

pool wasn't open

to get in parking lot said had pool no pool big let down grounds could be pick up more to show niceness but still

things on my first review the pictures online shows beautiful bedrooms a workout room a beautiful pool and free breakfast

advertised breakfast

breakfast was only bags of muffins and snacks, but they were filled and plenty for us

breakfast was very poor

the advertising of saying they had breakfast

elevator did not work the facilities were old it said that it offered breakfast in the reservation and in the facilities they did not offer it

the breakfast and bar were so good

the laundry machines are very easy to use, and the clothes can be treated very clean with fond flavor

the snack bar saved us but pizza availability would really have filled us

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

nice pool

the location was close to the thunderbird arena which was great & the breakfast was amazing too!

the pool is closed but to covid. but the pool across the street at the hotel is open.

the gym was a perfect atmosphere with its donut mural and forensic files programming

the gym need work and cleaning

love the big tvs in the bar and breakfast area

no room service

to order room service

the gym is well equipped and the restaurant was great the 3 times we went

the gym is well-equipped with modern machines and weights, making it easy to stick to your fitness

very nice for kids

suite was spacious,,kitchen and bathroom area design was very well thought out,,loved the hide away fridge and

kitchenette was too small for a hotel with a reputation as embassy suites

rooms, happy hour and breakfast

no room service, no hot breakfast, had to go get my towels myself from a cart in hallway

usually a bit pricy but it's as nice as a hotel you can ask for, excellent kind staff, an amazing breakfast, and nice location beside the convention

i also utilized the bar and restaurant

lack of breakfast

the bar was great, and they also offered food & desserts from the great restaurant downstairs

restaurant and bar expensive for the quality of food and drinks! service was great

rooms; personnel; hall; breakfast

room service, isn t room service

gym equipment was not clean

entire staff - including room service - was quiet attentive and pleasant

rooms seemed new and extremely clean. gym facilities were very nice.

the pool and gym is closed also

bed was comfortable, room was clean, loved the pool

breakfast was awesome and all the staff were very helpful and courteous

more to choose from breakfast

breakfast was great

the room was very clean and comfortable. fitness center was really nice too.

the staff was very accommodating. we needed a late check out and they made it possible.

gym and pool i didn't use but both looked nice, delicious free breakfast, bar open at night, very polite

the kids love the outdoor pool with view of the city and the hot breakfast

friendly staff. walking distance to many great bars and pool halls.

location, cleansiness, gym

pool hours

in room 517 both nights woke up to low noise which turns out there is gym on 6th floor second floor someone working out 230 am loud music dropping weights sound like

i loved the pool area

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

my kids swam and froze their little butts off and the pool was the main reason we booked the place

the wifi was not connected to the internet.

was easy to find, easy check in and breakfast was included, which is perfect for roadtripping across the united states

loved that they had a bar inside.

the complimentary breakfast provided a variety of choices

wife and kids loved the breakfast

breakfast wa wonderful, room was spotless

staff, feel at home, beautiful place, love the breakfast

breakfast is great

good breakfast- mattress and pillow good promoting good rest

the bathtub with feet, beautifully tiled bathroom, windows, yum-o healthy breakfast were among some of the special touches

beautiful pool, property, and rooms with views

there is a guest laundry room with a washing machine and 2 dryers, a small fitness gym, a huge pool in between the buildings, and even a little restaurant on the 2nd floor

they no longer have room service

the location and parking were great

everything was very convenient from the gym to the swimming pool the staff was very friendly and when we needed help, they knew what to do

extra perks for the value-- complimentary wine and cheese, cookies and milk, great breakfast

they provide complimentary wine and cookies in the bar area

clean : rooms, lobby, breakfast and meeting “living room” with bar and fireplace

the front desk staff, bartenders in the cotton mill lounge, and breakfast staff are always friendly, fun, and helpful

the complimentary wine and cheese in the bar lounge was fantastic and the staff were very helpful in making dining suggestions

we enjoyed the outdoor pool

gym equipment is old and outdated

i came down for breakfast and a gentleman held my baby and interacted with him so that i could fix my food

favorite part of our trip was breakfast with swift

breakfast

the staff is very nice and helpful. the pool is great for the kids.

perfect location. shuttle service was quick. hotel and room are very nice and clean.

pool and gym were closed. would have been nice to know before i booked.

plus 24 hour airport shuttle

great hotel and pool

no inside pool but not a deal breaker

the pool was closed. the location was tricky to get to.

the hot breakfast was a pleasant surprise as it offered so many good choices including an egg-white veggie

loved everything about our stay!! the staff, facilities, bed,shower breakfast!!

was good, they cleaned the room everyday, breakfast was fine, the good thing they have laundry room mostly hotels you will not find

they allowed me to do late check out and were very kind about the request

breakfast was good as well as the location

pool was clean, location was great for us

great breakfast, friendly staff

food in bar area was greasy

clean staff was very nice great breakfast and good location

room was clean, staff was friendly and breakfast was delicious.

breakfast was great everyday. staff very courteous and helpful.

the indoor pool was not heated

pool was closed

stayed at the best western because it had a swimming pool my grandchildren enjoyed it very much we will be happy if we are able to stop here

the staff is outstanding and went above and beyond to accommodate us with extra towels and late check out

the staff was very helpful and friendly. breakfast was great and hot!

the booking.com the way it doesn't state a deposit if paying by cash. the pool was rather dirty,

the gym is well balance and has plenty of space

when you are out to an event with smaller kids it is hard to get them up and ready to eat by 9 & 10 am

it had an apartment feel to it. i loved the kitchen.

staff was friendly, the breakfast was good, and the shuttles to the high point market were convenient

was trash in bin under kitchen sink, beds not comfortable, for the price living room furniture needs updating and dinette

had to tell the kids to have their footwear on every time

comfortable beds, the room setup, nice workers, shuttle, and the breakfast was on point

complimentary including two drinks along with complimentary breakfast

asked for extra wash clothes & towels due to the amount of kids i had, which was not in the room, but sunday morning i was able to go to front desk to receive

when you have kids it’s a

e., breakfast and gym) were great.

the indoor pool was extremely small

nice facility. very clean my kids enjoyed the pool

hott tub and pool was closed for repairs but other than that was a great place

there were not a lot of options for kids to eat for breakfast

small pool and jacuzzi jets didn't work.

this location was very nicely priced, clean, and had a decent breakfast

they were pet-friendly, and the pet fee was low

breakfast wasn't served cause of the virus

it has a pool and laundry room.

laundry room facilitied could've been a little more clean.

trash in the kitchen had not been emptied prior to our arrival

the indoor pool area was too hot

the breakfast was really good!! we had plenty of space. the kids loved the pool as well!!

didn't get a chance to eat breakfast but the location is great

pool look green so the water wasn’t blue but it was clean

having kitchen appliances and dish and silverware was nice to have in the room

we also enjoyed the pool

the pool wasn't available for the kids during our stay -had the option of going across to marriott to swim

breakfast, tea, and pool

i like the convenience of the indoor pool and the fitness centre.

the breakfast was great and so was the staff

shuttle never showed up, bathroom unclean

parking lot well lit and plenty of spaces

comfortable bed, great breakfast. what more could i ask for?

very small pool , although no one in my party complained.

staff clean rooms the house keeper was awesome an it was at least a limited breakfast bc of covid most don't offer

pool not open as advertised

had great location, breakfast and ev charging on property

very clean and commutable. nice people. great hot breakfast. i’ll be back.

the staff was very friendly. the breakfast was awesome. very clean!! the room was very nice!!

judge strongly based on the fitness center

lots of shady people hanging out at the pool for only a few registered guest

quiet and clean. nice, clean, fitness center.

balcony overlooking the pool

the fitness room was lacking, coffe station was poor, trash in the parking lot.

the gym equipment did not work.

elevator did not work, gym equipment was broken, stairs could use a good vacuuming job.

they closed to gym at 9 instead of 10 like the sign said lol

early check in. good location

inside pool & gym

rained all weekend so couldn't get in pool.

we used the gym, met lots of new people

dirty pool

pool area is very nice

didn't eat breakfast. location was great for the area where i am currently working.

breakfast included. convenient parking.

property smelled like marijuana, overpriced for mediocre outdated rooms, laundering people in parking lot

breakfast was average

the breakfast buffet was well stocked and clean

breakfast was good but i would suggest already cooked grits to the menu.

the indoor pool was nice and loved the fact that we had to reserve the pool so that we are the only ones in

it was very hot and stuffy in the pool area.

the pool was smaller but perfect for what we needed

e machine, pool, complimentary coffee, etc), about the alternative breakfast option due to covid, pool policy

the only slightly negative comment was due to noisy kids in the hallway very early in the morning and not in control of the hotel

great gym, excellent staff

no indoor pool.

no indoor pool

great location, clean room, nice pool, very friendly staff.

the gym was under

in the superior king suite with a separate bedroom, allowing us to stay up after putting the kids to bed

wish the pool would have been open, but not a big deal.

room was spacious, clean of course and staff tried to meet my request for an early check in

pool didn't open until 10:00 and the breakfast was not very good

gym was pretty pathetic

good breakfast

room was great, bed comfy, breakfast was super, even cocoa and cookies when we arrived

the breakfast buffet was fantastic oh and the pool oh and the big comfy bed.

breakfast was awesome

good location, free airport shuttle, clean room and comfortable bed.

breakfast was good, lots of choices

spent the night talking by the pool

wish the pool was heated other than that you can’t win all still plenty of fun things to do for the

we stayed at a hotel in town that had a cloudy pool which we didn’t even want to get in and not as friendly staff

pat the lady that served breakfast was the best hands down

pool was so cold after a 8 hr drive my kids couldn't even go in

accommodations, staff, breakfast, bar, pool, rooms, cable

parking was convenient and close to the access doors

my girls liked the pool. i loved the nice size of the room.

the room service was great and kept my towels stacked as requested

the room was nice and we had access to their airport shuttle

location. free parking

mark the shuttle guy was friendly too

location staff the cleanliness the restaurant food parking

arrived on a night they were hosting a boxing fight and there was no parking

small complaint was the breakfast - would be nice to have a choice with the meat - only pork sausage offered, turkey much

you should notify people that you don't do laundry every night only every 3 days

the pool was closed and they charged a pet fee which is new

was clean , the beds were comfortable, the breakfast was amazing, the pool was great and the staff was awesome

pool, gym, food and it’s very clean’!

clean room, convenient to our venue and restaurants. very nice breakfast and wonderful staff.

breakfast was just ok.

gym was clean nice heated pool

would like to have a bigger pool one outside would be nice too a hot tub would have been nice to

the pool and the gym

breakfast is hot and good variety

the pool area was very clean and quiet which i thoroughly enjoyed

ladies who facilitated the breakfast actually went above and beyond

breakfast was really good and hot.

staff to the wide food selection at breakfast, amenities, cozy yet modern and spacious room, the kitchen area blew me away being fully equipped as well as beautiful

wish the pool was a little bigger but the kids enjoyed it

pool was out of service

breakfast needs an upgrade

beds were comfy, breakfast was good and staff was extremely friendly

breakfast was delicious

& bar open at night

hot tub could have been hotter. bar closed earlier than we would have liked.

small bar was perfect for my husband to grab a beer

room charged erroneously with bar bill

quite, guest laundry, friendly staff

breakfast options could have been better

didn't love that the breakfast was only til 9, since we're on vacation and sleeping later we're not quite up early

kids enjoyed having a desk to play games on

not great with 3 kids in room

breakfast ,you should have hot available like eggs ,bacon and sausage

staff was rude. no wifi code provided.

the wifi - it was not a stable connection

the bar next door was a good option too for late night snack and drinks

room service was the best we ever had! fish and chips beat the ones we ve had in the uk!

was great friendly clean easy to find things would tell all my friends to stay also nice bar and dinner great

i like the staff and the breakfast in the mornings, and nice location

there was no breakfast.

i wish there could be fruit, peanut butter and jelly offered at breakfast.

i didn’t get to try the breakfast but it smelled good

the apples at breakfast were all bruised.

great breakfast and late check out

clean, near a lot of great places to eat, nice indoor pool.

floorplan and the ease of a late check out

cleanliness, bar area, and very nice staff

we are a family of 5 and there were 3 other kids in the pool with all of us so it got a little tight

our door and once he seen us he walked away only to find him waking into the court yard were the pool was

the fitness area was cool

pool no minimal complimtary coffee / breakfast

clean, modern, nice staff, nice pool and pool deck area.

i payed extra for breakfast and to have a bar at the facility

the bed was comfortable, the breakfast was good and the kids had fun in the pool.

very clean; customer oriented staff; great breakfast options.

the dog baking and kids running down the hall

pool was nice

great location and the pool and the room was excellent standards

didn't have breakfast or anything, but i had a early flight to go home

the new carpet is getting dirty already from the dirt water from the laundry room

that it doesn't have a laundry area .

was given a room on first floor next to the laundry and housekeepers closet very loud from washing machines

the staff was wonderful also kids

breakfast at the hotel was delicious

pool was across the parking lot

management came out to assist with my parking due to the fact i was driving a truck with huge trailer

breakfast was delicious!

didn't get to check out the pool

tv in breakfast dining area should have closed caption on so when you’re settled at a distant table you

location. great staff. breakfast

the pool and the location of the hotel had all restaurants .

good location and the pool was great

staff, facilities and breakfast were great!

the staff was friendly, the rooms clean and spacious, the breakfast was adequate and i

there was a pool and laundry on site, but we didn't use either during this stay

great location for our needs, and the breakfast was a good value

laundry room was next to my room and i could hear it running all night

i love that they welcome my dogs and don't charge me a giant pet fee to have them with me

the breakfast was good

very clean and the indoor pool was a good temperature. loved the room had a kitchen.

breakfast is generic, could easily be better

very clean and the indoor pool was a good temperature. loved the room had a kitchen.

the breakfast sucks

you could get room service from their small kitchen and the free breakfast was very good

easy to get to great breakfast, sad to hear they wont provide that anymore

i expected a little bit more because i've stayed at the hyatt place before that one included the kitchen the bathroom was bigger and it was all for the same price

i don't eat because it's far from my need and my kids doesn't like it except hot drinks.

that the pool closed to early

the room was comfortable, clean, well equipped, quiet, and a great wifi connection

beautiful clean pool

pool gym free breakfast

this is the first hotel i have stayed at and was unable to get wifi

gym was open this time with mask restrictions but breakfast seating was not available

we went there primarily bc of the indoor pool. when we arrived the pool was without water.

pool closed

gym facilities- small room dated equipment

it’s north carolina, they need an outdoor pool:-)

pool and spa was used

the dinner was very good. easy! parking! love the elegance.

licious meal), to the breakfast spread

desk, bellmen & afternoon tea staff were outstanding, as also room service staff in kitchen & server was very nice

the only issue o'henry hotel really has is parking.

location perfecr. bar and restaurant excellent

the restaurants menu which is the same as the room service was perfect and reasonably priced the dessert menu was awesome the rooms were

parking access was easy

staff beautiful patio for outdoor dining loved the pool the pool server went out of her way to accommodate our needs: drinks, towels, etcl room decor

pool was wonderful on a warm sunny morning in early spring

hotels main restaurant - print works- is very outstanding with a wonderful wait / bar staff and spectacular food and beverage choices

very nice inn, pleasant staff and nice bar and restaurant

i would have enjoyed breakfast but i had to leave before 7 am

i went to a party and was going to have a night cap with my friend and the bar was closed

i liked relaxing in the evening at the bar with the complimentary drink

the time we checked in, to getting drinks at the bar and getting dinner delivered to the room, the customer service was excellent