pool was closed. breakfast ends early

breakfast needs improvement, not enough of everything for everyone

wonderful service friendly felt luxurious but didn't break the bank lots of breakfast options

more to choose from breakfast

breakfast was great

the time we checked in, to getting drinks at the bar and getting dinner delivered to the room, the customer service was excellent

from the front desk staff, the breakfast attendant, the housekeepers, even an employee i had indirect contact with ready to see if

i liked relaxing in the evening at the bar with the complimentary drink

i would have enjoyed breakfast but i had to leave before 7 am

toiletries, robe and wet bar were appreciated small restaurant on the first level has limited menu but excellent drink list

pool area still open and practicing covid restrictions a plus

pool closed

pool wasn’t open and the mall across the street was shut down.

pool and spa was used

gym facilities- small room dated equipment

pool needed cleaned

the pool was untended and full of green slime - i know it might not be pool season yet but there are

the pool was closed and the gym had nothing in it

location!! staff polite and helpful. rooms comfy. good breakfast selection.

the breakfast was great and bed was very comfy.

wonderful breakfast each morning, very friendly staff

extra perks (wine. & cheese, cookies, breakfast), cleanliness

love the happy hour and the substantial breakfast

the complimentary wine and cheese in the bar lounge was fantastic and the staff were very helpful in making dining suggestions

the breakfast was wonderful

patio didn't feel safe for the kids because it was close to the road and didn't have any fences separating them

patio didn't feel safe for the kids because it was close to the road and didn't have any fences separating them

the coffee bar in the lobby was very nice

parking garage available for purchase, comfortable rooms and great selection for continental breakfast

good beds, free wifi, clean rooms, non smoking.

did not like the parking situation

only thing i didn't like was they didn't have a vending machine in the laundry room to buy laundry detergent and dryer sheets

loud, coffee maker did not work, and gym equipment most was inoperable

very comfy bed, good sized room good shower very clean. the gym gas good upto date equipment

ich they used to have 3 years ago), one of the bathroom lights wasn't working, the

breakfast is great

breakfast wa wonderful, room was spotless

it’s beautiful! great location and the best breakfast!!

our breakfast was made to order from a menu and just delicious

breakfast exceeded value expectations

property in particular, but tricky situation with kids - the expensive snack tray my kids devoured when i was in restroom

front desk employees and breakfast crew

very nice for kids

accommodated our request for an early check in

restaurant and bar were great!! best place to stay in winston!

within walking distance of tons of great restaurants (highly recommend kranky's for coffee and breakfast)

breakfast selection and slow service due to limited help

restaurant and bar expensive for the quality of food and drinks! service was great

the bar was great, and they also offered food & desserts from the great restaurant downstairs

the breakfast at clementines greatly exceeded expectations

good little gym

from clean modern rooms, to gym facilities, to outdoor pool with pool towels

one of nicest hampton inns i’ve ever been at. breakfast had excellent choices.

pool was shaded but clean.

the pool was wonderful

room service food was very good

the pool and gym is closed also

room was 75 degrees upon entry, no room service, bed & pillows not above standard just avg

gym equipment was not clean

rooms seemed new and extremely clean. gym facilities were very nice.

breakfast was great

staff working behind the bar were very friendly

the breakfast was good and the staff was very helpful and friendly.

complimentary breakfast and bar coupon. room was nice and clean

rooms, happy hour and breakfast

hotel is clean, staff is accommodating, and the scheduled pool/gym times are superb

the pool was closed during our visit but that couldn’t be helped.

wanted an indoor pool for kids

in room 517 both nights woke up to low noise which turns out there is gym on 6th floor second floor someone working out 230 am loud music dropping weights sound like

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

there was white stuff floating in the pool, but i was later told it was chlorine.

up super early, night shift attendant made me some fresh coffee, breakfast was really good

the bed and gym was nice.

very clean, great housekeeping, good breakfast too!

we loved the breakfast buffet options

breakfast was great

breakfast was great, pool was nice. good stay

only had an outdoor pool.

was told by your representative that their pool was operating

i could hear kids running up and down the halls after 10pm at night

the pool was lovely.

also, the hotel gym was closed

manager pam was responsive to my concerns over the non working equipment in the gym

hotel has a great business center as well as a nice small gym

free breakfast a plus

breakfast

excellent value staff was super friendly and breakfast was great

this may be related to the pool area being closed and covid 19 as well

cozy hotel. breakfast available. friendly staff.

pool was closed for repair, gym closed for repair. bathroom was dirry.

the pool this summer was fantastic

friendly and professional, the beds were sooooo comfortable, the price was right and a great hot breakfast every morning with a number of variety to choose from

the breakfast was great

breakfast was delicious and truly anazing

the pool was really nice

area was not safe in the middle of the hood and every time i pulled in the parking lot i was bombarded by junkies

easy parking.

and continental breakfast ends at 9am i wish it was longer

the breakfast was only muffins

breakfast, only cerial and bread no butter

breakfast was good considering the kitchen was closed

rained all weekend so couldn't get in pool.

didn't eat breakfast. location was great for the area where i am currently working.

the staff was friendly, breakfast was very good & the hotel was in a very good location.

staff was great, breakfast was good

was clean , the beds were comfortable, the breakfast was amazing, the pool was great and the staff was awesome

pool wasn't open

great staff, super clean room, soft bed, yummy breakfast. will stay again

the woman at the front desk was rude and difficult when checking in. the pool closed at 8 pm .

breakfast , gym and pool too small

did nt have breakfast. i liked i was able to do an early check in.

no indoor pool

the pool was extremely cold and the front desk agent was not friendly.

the pool was a refreshing part of our day :) its close to shopping and dining

we got to do our laundry and the food was just fine that we purchased in-house

believe the pool should be an outdoor pool rather than inside or make the water a tad bit warmer if they wish

breakfast was very nice and the staff was more than willing to help whenever they could

was great, pool was smaller than i expected but the kids had a great time

breakfast was just awesome

indoor pool is very small and smelled like chemicals and was hard to breathe

advertised breakfast

the hallways, elevator, breakfast area are filthy

breakfast was very poor

and currently no free breakfast they are putting in a mexican restaurant

elevator and breakfast variety

breakfast could offer a little more, also only one washer and dryer in laundry facility.

to covid-19, there was no real breakfast

nice clean room. comfy bed and nice customer service. breakfast was great.

breakfast was not the best. no pool either for the kids.

i had to wipe off everything before i would let my kids even bring the bags in

people were fantastic and the breakfast was awesome.

gym facilities were amazing!

no gym available. breakfast very basic

the location was close to the thunderbird arena which was great & the breakfast was amazing too!

the tv in the gym didn't work. you don't get the acc network on the tv in the hotel rooms.

wifi didn t work. i would have to reconfigure my computer to get in.

pool was in the parking lot with a wire fence.

that did nothing to shade the glaring lights from the building itself, as well lamp posts in the parking lot

very clear, friendly staff and delicious breakfast

pool was in the parking lot with a wire fence.

nice pool

the breakfast and bar were so good

the snack bar saved us but pizza availability would really have filled us

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

the laundry machines are very easy to use, and the clothes can be treated very clean with fond flavor

parking during the time we was there was somewhat overcrowded at night

aside from this, the hotel really lacks parking

bear in mind, the place wasn't busy, and the parking lot was nearly empty at the time

property smelled like marijuana, overpriced for mediocre outdated rooms, laundering people in parking lot

pulling into the parking lot, getting out of the car, we were met with the best smell coming from the hotel

the room was spacious and clean and the morning breakfast was much better than standard offerings

breakfast was not appetizing. runny eggs

gym was clean nice heated pool

the lady working the kitchen area was so friendly & helpful

one treadmill in the gym had missing safety clip

no enough breakfast put out

what you pay great stay and at breakfast they never run out and if you ask they will get it for you i really enjoyed my stay here

breakfast hospitality security

could have had a better breakfast

liking what i saw as far as entering the building with signs posted about spotty wi-fi and the pool being out of service due to renovations, i immediately assumed loud and probably not the best

called around the area to find a place with a pool as a much needed rest and relax for the kids

parking was convenient and close to the access doors

we had 8 kids and 5 adults the food their was high

all staff i repeat all staff were so fantastic with our grandkids who had some terrible tragedies recently-it was very heartwarming

parking and accessibility were good. beds were comfortable.

breakfast no pet fee

the indoor pool was not heated

indoor pool and 2

love the breakfast

pet fee was the main reason i booked at this hotel

pool area indoors was too hot. it was hotter inside than outside.

the breakfast was great

the breakfast was really good!! we had plenty of space. the kids loved the pool as well!!

check-in was great and easy and always good to have breakfast

kitchen was excellent to prepare rehearsal dinner for 40 and staff took over assisting in kitchen

quiet and clean. nice, clean, fitness center.

lots of shady people hanging out at the pool for only a few registered guest

judge strongly based on the fitness center

balcony overlooking the pool

working laundry

as really good i love that they had complementary apples and orange and water in the lobby the gym was big enough the rooms were super roomie and big too

breakfast was better than most; however, i would like healthier options

would have been a perfect 10 if there was a jacuzzi in the pool area

pool was smaller but still nice

location, staff, the room, parking, price.

wish the inside pool was open but was closed due to maintenance which is understandable and that definitely doesn't

there was no water dispenser to get filtered water from in the lobby and the one in the gym was not working

i had to take my kids to wet n wild just to get in a pool

the indoor pool was extremely small

there were not a lot of options for kids to eat for breakfast

my son enjoyed time spent in the gym, and the property was beautiful and well kept

the pool wasn't available for the kids during our stay -had the option of going across to marriott to swim

love that it has a full kitchen with dishes, dish washer, full size refrigerator,microwave,clean towel,everything, i

and the quality of room ud83dudc4c i was super impressed with our whole experience from the room, pool, breakfast and staff

nice gym, decent breakfast, comfortable beds

very clean and commutable. nice people. great hot breakfast. i’ll be back.

the pool is smaller than i’m used to but it was still nice.

the staff was amazing. the breakfast was great. the rooms were fresh and clean.

pool was dirty

pool was spotless

there was a group of kids in the room next to me that was very loud

there was a group of kids in the room next to me that was very loud

family friendly for the kids and the adults

breakfast was incredible, room service excellent, atmosphere amazing

wished the water fountains in the atrium had been working, the staff couldve cleared the room service trays quicker from the hallways

small pool

pool was not open.

parking lot well lit and plenty of spaces

the hotel shuttle stops at 10

and breakfast was very nice

had to tell the kids to have their footwear on every time

the suite was spacious with great amenities. kids loved the pool.

large room space. good price. clean and fully equipped kitchen.

loved having a suite with a separate sitting room. the pool was very nice, too.

room was amazing it was enough room for my husband, our 2 kids & myself

always clean and breakfast is ok

paid for 3 nights ahead of time, then for 2 nights upon arrival, then a random $57, then an $84 pet fee

the pool was very small. the mattress on the sofa bed was lumpy, thin and uncomfortable.

swimming pool was closed the whole time

room was great, bed comfy, breakfast was super, even cocoa and cookies when we arrived

the kitchen you could tell that there was old food or somethin stuck in the sink drain/disposal

pool not open on hot week end after memorial day breakfast service ended too early

the kitchen still had food crumbs

location, room size, kitchen area, separate bedroom

breakfast had a lot of options to choose from

hot tub could have been hotter. bar closed earlier than we would have liked.

the beds were so comfy, the pool was great & the drinks at the bar was amazing!

room charged erroneously with bar bill

& bar open at night

the food was great and the bar area was awesome

early check in. good location

elevator did not work, gym equipment was broken, stairs could use a good vacuuming job.

inside pool & gym

the gym equipment did not work.

they closed to gym at 9 instead of 10 like the sign said lol

essentally for this point in my trip there was a laundry room

late check out was awesome

breakfast

they offered continental breakfast but i was there for a booty call and didn't need that

staff, clean bed, clean room, no bugs, sparkly pool, good breakfast, great price

arrived on a night they were hosting a boxing fight and there was no parking

location. free parking

location staff the cleanliness the restaurant food parking

pool was closed.

pool wasn't open. eggs weren't good the next day

breakfast.

breakfast was okay

staff went out of there way to make sure that the people that were departing to race before breakfast started had food to grab on the way out the door and that was greatly appreciated

i also like the security to get inside the property pool, exercise room, etc

breakfast was really good

breakfast was great and the staff member was excellent. very clean and organized breakfast area.

breakfast could use more of a variety

great breakfast

the pool was under construction

the pool wasn't opened.

bar, restaurant and pool all closed at 11. no option for free breakfast.

no housekeeping no room service no restaurant even open for lunch

never received room service for 3 night stay.

friendly staff and gym

dn t even bring water with food), unreasonably

the room & breakfast was great

& we were easily able to connect our firestick to the tv & wifi so we could watch out favorite shows

price was great and included breakfast, however, we only needed to shower due to a power outage so we did not try the food

the bar next door was a good option too for late night snack and drinks

i particularly enjoyed the shuttle ride to the airport

didn t remember our breakfast bag

plenty of parking. staff was friendly. value was great. rooms were big and clean.

the room was great, very spacious and the pool was great!

breakfast was quite limited to pastries, juice and coffee with no tables for sitting.

the staff was friendly and accommodating. breakfast was more than i expected

the only thing i did not like was that i could not stay for breakfast lol

i wish there could be fruit, peanut butter and jelly offered at breakfast.

i didn’t get to try the breakfast but it smelled good

the apples at breakfast were all bruised.

no fruit available at breakfast

their website stated hot breakfast. fitness center and newspapers each day. none is true!

the quality inn graciously allowed me early check in so that i could lie down and my husband could go to the event without worrying about

cozy bed. cold air. adjustable shower. nice room. hallways nice. good breakfast.

had the fitness center opened which most hotels are saying they can't open bc of covid

clean, spacious room, great breakfast, friendly staf

gym

according to the website, there was a pool, but it was taped off and closed

the pool wasn't open, under construction....

pool wasn't open

to get in parking lot said had pool no pool big let down grounds could be pick up more to show niceness but still

no pool like in the pic it was full of mold graffiti and dirt

breakfast always has a nice variety to choose from though i'm hooked on the waffles

has a nice indoor pool

the breakfast could have been more substantial but otherwise, the stay was phenomenal!

very good breakfast ..only (not waffle ud83dude1e)

breakfast had a wide array of items for all to enjoy

everything else was great. nice pool and great location. rooms were nice and clean

fitness center good but indoor pool not available

was advertised as having a restaurant and bar

i chose hilton because it offered room service

no laundry soap available for 4 days. parking lot not the best.

this is the first hotel i have stayed at and was unable to get wifi

the accommodations were spot on. i liked everything, the bed, the breakfast, the friendly staff.

we found the rooms to be spacious and comfortable and that breakfast was delicious

tv, comfortable bed, breakfast hours accommodating my sleep schedule, free on site laundry, pool, gym

), free water in the gym, efficient check-in and check-out, friendly staff