pool was freezing

hotel , brilliant staff , bar staff , cleaners & mario ,, the guy who looks after the

breakfast was good variety

best kids hotel ive ever stayed at cant wait to come back with all the children in my family x

water park with lots of nice things to do, especially for children

to get a tea or coffee when bar was shut

bed was very comfortable, the food was good, entertainment was good, my kids loved the pool good

not luxury but clean and nice with a art deco bar area

directly across the road , where the pool is warmer but mostly full of kids

bar very reasonably priced

the beds arond the pool , very uncomfortable !!!!!

the buffet restaurant is good for kids. the half board is reasonable price.

also tried to order a drink at the bar but this was frowned upon, they preferred you to sit down at a table and wait even if there was

pool for the kids was brilliant wasn't crowded could always gey sun lounger or seat

kids didn't like spanish food, as they are pizza eaters

wifi in the rooms was intermittent and poor

excellent choice breakfast location great for us

big swimming pool, lot of facilities, convenient location to the beach,

dividing walls were a little thin and could hear next door talking, also wifi was a little slow.

pillows, window on the balcony didn t close properly, spa very small and old, and very thin

connecting to wifi was not straightforward

great entertainment in the bar at night

location, view, wifi were all good

wifi signal was strong, great breakfast and location

loved the seaview from our balcony, the short walk to the promenade and beach, as well as the pool area with sun loungers

great location, super food, both breakfast and dinner, friendly staff and secure parking

the spa no music or scented candles or cold drinks to relax with.

we booked the spa room so benefited from the jacuzzi in the room which we used both days we stayed

the rooftop bar area was so nice, with amazing views

very good breakfast. excellent choice of food..

full of over 60s and kids or laughing was not acceptable especially around pool area

weren't advised about the pool til the last day

bar staff very friendly

pool was nice for kids

the staff are always pleasant and helpful and i mean all the staff, from the desk, to bar staff and cleaning staff

room, facilities, staff, breakfast, dinner, location, gym, decor - all of these things were great and i wouldn t change a thing

not have a surcharge for room service and dinner options would maybe work better as a set menu instead of a small buffet

the hotel was lovely, very clean. breakfast was really nice. the pool was perfect.

breakfast was amazing

great pool and breakfast, couldn t hear any other guests during the night which was great!

also it was a shame the zen pool had so many kids it would have been better as the adults area

lovely landscaping, great spa, lovely restaurants, good kids club. great heated pools (two)

like to have seen a bar as beautiful as the pools to sit round in the evenings

our kids were in the family pool and were told to be quiet

for kids they have a very nice mini club and there are some activities which are not free but very good

staff no the friendliest except for bar

room walk in shower room cleaned every day plenty of toiletries, nice staff there is a small bar and music on some nights spanishy but lots dancing and enjoying it, secure luggage room have

fantastic staff. good location. great breakfast. everything was perfect.

the location, all new and tidy. swimming pool on roof top is a plus!

breakfast great when we go to old benidorm will always stay there

it was lovely and clean the rooftop bar was great and it was in a perfect location

the pool area on the roof is superb

great roof terrace with pool

wifi was very weak and the lifts were often not working

rooftop pool area is great for adults but maybe not for children, the hotel has a gym with fitness and strengthening equipment which is free to use and air conditioned

for us we would have liked the gym to have opened before 1000

the other hotel facilities such as the pool, jacuzzi, steam room and gym equipment were all located at roof level offering brilliant vistas over benidorm

swimming pool advertised was not exactly a swimming pool

and the rooms are fabulous and spotlessly clean, all reception staff are brilliant, also the bar and the lady s who serve breakfast just perfect, a really good choice of breakfast, such a

room had a stunning sea front view, with a spa, the food was delicious also the roof to bar was amazing at night

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

breakfast was excellent

breakfast buffet was great it had everything and more , fantastic choice

we did not stay for diner but breakfast was varied and plentiful

staff really nice and helpful allowed storage of bags and early check in

staff were so friendly and helpful, was allowed to check in early and get a late check out

t the hotels fault of course)

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

we were very lucky that our property was in front of the main swimming pool, which made so safe and comfortable for the kids and parents

villa with own pool was brilliant kids loved it

to be amazing before the takeover 2 options for dinner only, buffet wasn't nice and the snack bar cost us over 150 last few times we've stayed was in the hotel and was spacious

hotel lacked in basic facilities such as an open pool bar and snacks during the day there was also a distinct lack of staff

nice room and pool. clean.

pool covered up and not in the open the spanish nights there not catering for the english

the pool was great

roof top bar and pool looks great and has plenty of table and chairs

food at breakfast was good with something for everyone, it was incredibly busy and i hate crowds

roof top bar and pool looks great and has plenty of table and chairs

pool bar wasn't open

modern hotel! lovely pool area

we were able to get a bed by the pool easily

staff were really friendly & the room we had over looked the pool and it was lovely

early check in was no trouble

wifi was a bit hit and miss though

the wifi didn't work at all. the staff weren't very pleasant

buffet for dinner & breakfast had wonderful choices for kids & adults

spa theme park great pool

wifi

water in the pool was freezing cold but that could be down to the global energy crisis.

excellent location, we were only b&b but breakfast was lovely.

lovely touch with one day a saxophonist playing around the pool and another day a duo singing summer tunes during cocktail-o'clock

the sunbeds were taken before breakfast

clean and great pool

lovely clean pool area and pool towels

the swearing from the hens and stags when around the pool absolutely disgusting

wifi is terrible

very family suitable hotel, kids unsupervised in the pool making it unpleasant for other guests trying to relax without being

room was spacious with a large balcony overlooking the pool

room was beyond our expectations. spa bath was great. very comfortable bed.

pool wad great often can be shaded but good

rooms were nice and tidy and the staff were excellent especially the bar staff who were absolutely

swimming pool was heated and the kids loved it

the bar prices were very good, more like proper benidorm bar prices than hotel prices, and all drinks

was looking forward to going to planta 20 bar but it was closed

indoor and outdoor pool with fabulous rooftop bar

wifi is working in the hall, but not in the room

were on the 19th floor and the wifi was nonexistent

poor wifi system, extremely slow

the hotel breakfast selection was superb. friendly and helpful staff and a great location

i had a sandwich at the bar and paid

grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and loads of choice

per hour and 6 for

was in a ideal location to the old town, lovely buffet breakfast with english breakfast available porridge was also very nice

had a little soccer pitch and trampolines for the kids

we booked bed & and breakfast, and the buffet breakfast had a great selection of both hot & cold food

free wifi

staff were friendly and helpful also and plenty for kids to do

say 7 to go to the gym seems excessive, eventhough you can also use spa

ideal for golf

food was great and in the level there was a heated pool

the breakfast was amazing

could do with more english breakfast style selection

location, fantastic atmosphere, fantastic service around the pool, nothing was too much trouble for the

resort, right next to 2 very good golf courses

the spa was the highlight!

the breakfast was very fresh and lots to choose from

me with the kids club and pool entertainment)

wooden walkways across the pools need maintenance.

was nothing not to like the staff was great the room was perfect and the pool areas was very good

the pool! beautiful pools, amazing staff and really helpful.

animator by the pool (aqua gym, pool volleyball, various other games) is amazing and very funny (-)gym a little sparse (+)clean friendly great pool sunbeds gym great breakfast super location

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but have a good view

very clean great swimming pool and friendly staff and great location

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

pool bar not opening until 12 o clock

outside pool terrace was also very nice ,plenty of space and multiple

staff were all great and the location was excellent the hotel was very clean, the pool was very good if a little cold when you first get into it in

one minor point, wifi is free but only for the1st 24 hours which i found a little strange

pool area & gym were also great

defo stay again loved it tea coffee and water in room filled everyday loved the glass lift and breakfast on outside terrace could not fault hotel at all thankyou for a lovley break will be back

was no information in the room about the wifi code or the use of the safe

great wifi friendly helpful staff and great location near beach and entertainment

was a good size, really comfortable bed & pillows, great sea view, nice modern bathroom, mini-bar

kids, make it adult only

the view on the see from the balkon ist stunning, very clean, friendly stuff, room service was very fast and friendly thank you so

we loved the pool area, with it's comfy seating and sunbeds and not forgetting the pool bar and outside waiter

to tell us exactly what we were entitled to which again exceeded our expectations as the mini bar usage was included in our room rate

no atm available. laundry was expensive

free parking and easy access to benidorm centre via taxi

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

parking facilities are convenient as are the bus

price is excellent with the bonus of free parking

spotlessly clean, fantastic room, great heated pool area, delicious breakfast, great staff, brilliant location, amazing views from the pool

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

we struggled to get sunbeds near the pool on the saturday. the pool water was cloudy.

place very modern, roof top bar is reasonable price for drink, rooms were kept clean everyday, always got fresh towels

rooftop bar and pool is lovely as it adds a different dimension to staying in benidorm

the gym could be more complete. the client's age was too

wifi excellent around the hotel

modern, clean, good facilities, helpful staff,comfy beds, free wifi and good tv channels.

breakfast was great and the gym was ideal to keep up the weight while

excellent hotel great choice of food reasonable prices at pool bar great location

great for kids

breakfast was really good. kids club excellent

great kids pool

do i start water park closed never told before prob my own falt the food is rotten and indoor pool is an extra

that it had a small kitchen

didn t like the sound of drilling right opposite my room , but glad it did as i wanted breakfast before i left and would have definitely slept in

free wifi

breakfast too late starting

the cold pool

wifi intermittent in room and only worked properly the first day i was there.

nice small hotel with beautiful grounds and pool area

location, cleanliness, pool

amazing place, pool, sea wiews), mountain wiews) they have a whatsapp number to always be reached at; breakfast

excellent breakfast. comfortable bed. beautiful surroundings.

we had a beautiful big room with a patio right in front of the pool

the spa and pool was excellent, which we had to book at reception which i liked

there are plenty of bars & restaurants around

swimming pool and bar area nice and clean with plenty of room for the kids

if they improve the elevator system and the wifi connection, would be easy a 10 points

pool area was lovely, with a reasonably priced outside bar

great location, pool warm.

towels supplied for use at pool area

choice for breakfast clean hotel friendly staff having a room to have a shower on the day of

the pool is lovely and the bar prices are fair

excellent free wifi

staff were friendly. kids loved it. loads of entertainment on. loads of food

for family with kids all inclusive is worth every cent - food is amazing and lots of vegetarian options

the food in the snack bar was just the old breakfast reheated

brilliant we went on a couples trip for a few chilled day and loved it enough that are taking the kids back next year

pool was freezing needed to be a little more warmer so kids could enjoy it more

the bar drinks were a little expensive i.e. spirits

also if your all inclusive you get one free swimming,spa session and you have to either have swimcaps and flip flops or buy them there

the bar area was dated

program in the daytime although i did not take part so i cannot comment on it, entertainment in bar in the evening quizzes live artist twice a week although that did not include the nights we

use of the spa was very expensive at 15 euros per person and the spa and sauna were not even

nice pool area with bar close and good

acsessable to the pool easy and safe

thought it was slightly overpriced busy round the pool but that's because it not very big

side compared to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

nice pool area with bar close and good