they should pay attention and not allow the reservation of the pool and terrace chairs for several hours before the actual utilisation

were very friendly especially hanane & ibrahim at bar & also our lovely waiter with braces on morning shift

great breakfast and sumptuous buffet dinner, excellent all-inclusive.

they have as well a kids club if you want to have some peace

animation team is great, special thanks to sousou from the kids club

the fitness instructor, reception, porters, security, animation, kitchens and restaurant staff, bar staff, lifeguards and aqua park staff, all the staff were amazing

the gym, main restaurant and coffee shop

a big thanks to lotfi at the bar – always friendly, professional, and with a great talent for creating a good vibe

the prices at the spa and salon could be cheaper

staff i could remember: mo, housam, chak, imad, eva, chico, xouhla (front desk), zeinab (at the gym) and another brother who welcomes you in reception, giving you teas, who looks like benny from

did like the activities done in the swimming pool dance gym

animation team were great, there weren’t many kids in the resort when i went so my son didn’t have many to play with but the animation team

and also there are activities throught out the day tire a l arc, yoga, flechette there is a open bar also and sometimes show at

the swimming pool was amazing and staff were friendly.

breakfast ok

the pool was empty, the poor bar was closed, the gym was very dilapidated

i loved the pool and the bar staff. the food was great, such a big selection for every meal.

3- they have a very large swimming pool, but the baby pool is very small and can only accommodate 6 children

terrasse bar was good in the evening

my children loved the kids club and disco in the evening

breakfast long wait for having snack and lunch

the breakfast was delicious

l bread products) and, when i asked for some fruit, was presented with a

the breakfast is basic. except this, all was great.

great pool and i particularly recommend the lamb tagine for dinner and the eggs in tomato sauce for

breakfast great though

breakfast simple, but big enough and fulfilling till lunch

good breakfast; cannot comment on lunch or diner as we always

shame they charge for proper coffee with breakfast

had a gorgeous hamman spa there

the spa was excellent, the architecture and decor splendid and the chef provided great meals on a daily

the young guy still at the bar waiting for us to eat we stayed that evening the next day we went for a walk to see some

the breakfast and lunch/dinner was delicious and a lot

great pool, jacuzzi, spa amazing breakfast just a nice get away.

every booking from reception or bar will be for end charge 10%, better pay straight but anyway it s amazing experience and hotel

although i'm a golf player, i believe many players from surrounding hotels came daily to use the hotel's golf

golf course excellent and facilities excellent

similarly, the staff serving breakfast and dinner were very polite

an outdoor pool at the golf would be an amazing addition

lack of choice of food, breakfast was very basic

breakfast was outstanding

very clean hotel, good room service and perfect location!

bonus as other 5 star hotels in the group don t have this) free shuttle bus

hotel restaurant not serving any ice cream - in a summer family resort for kids

ich were at least a 10 minute walk apart) because the wifi and phones weren t working, and they kept on sending someone over to fix it, who d claim

we left very early on the last day and they made us breakfast at 0700 hrs to ensure we ate before we left

) breakfast was amazing and the beef tagine was unbelievable

we loved it, everything was perfect, friendly staff, very good service, the garden the pool.

a way to manage that better, we elected to sit inside on second day as it was an issue for our kids

think staff took extra tax as it should only be for adults but they counted my 3 kids also, this is a 1 or 2 star max place, this can’t be more than 2 and im generous when giving

kids pool

was a good stay, bar staff and life guard wa so friendly and a credit to the hotel.

in the spa area, there was an extra $12 per day charge to use the indoor pool although it was freezing as

staff was not so friendly. spa personnel were not so efficient.

guarded, gated parking to the front

the room was perfect for a family of 4 (kids 9 & 11)

beautiful pool area. lodges were spacious and comfortable. friendly staff. good breakfast.

mparing to the likes of other 5 star hotels like the savoy)

the pool area and gardens are just beautiful

the heated pool and jacuzzi were a real delight, and the generous breakfast and a la carte lunch were excellent

beautiful setting, pretty, wonderful outside area and lovely pool.

breakfast was lovely and served around the pool

food options, there was more than enough space/beds at the pool including some toys for the kids, and the city was a convenient 15 min~ cab ride away

we had a great stay being able to relax by the pool, a lovely breakfast included every morning and our standard room was huge

family and i (3 kids aged 8, 5 and 3) stayed here for october half term for 6 nights

we loved every minute spent there, the breakfast was a treat, varied, healthy and fresh

we stayed with our 3 kids and would recommend to other families

fantastic breakfast

hope this is

the breakfast was excellent the staff were friendly, well mannered and attentive to all needs

atmpsphare, very nice chill zone with pool and sunbathing chairs, far from center

the room service lady found our diamond wedding ring left behind and brought to us to the restaurant

amazing pool area and lovely bar to relax in

and evnen the bar is closed you still pay the same price

free breakfast was warm fresh and tasty

hotel, attentive and kind staff, good facilities such as spa and swimming pool

the size and space of the room was also great and created a private space away from the common areas of the

we had breakfast served in our own private garden or by the delightful pool area

love our room and private pool

internet wifi is not the best, but i who needs internet when u can spend your time by the pool

the pool, the. breakfast buffet and staff was amazing

quality, price, kids benefits

the swimming pool is perfect, spent there at least 2 hours daily 5

the kids were entertained with the pool side activities by the wazo friendly staff

wifi frequent interruption & far location from city center

they have fantastic playground for kids and big

the fact that there is no room service cleanliness can be more taken care of

a spa and gym sauna and massages also available to guests and a 24 shop

the lounge bar with live music in the evening for christmas eve with a range of drinks and cocktails

the food was amazing, wifi always worked any within the

was perfect the villa was beautiful and clean and all the staff helped us with our needs our breakfast was prepared depending on our request and severed in the villa many thanks to

the pool and the garden are awesome the villa is spacious and well decorated with traditional moroccan

very nice staff, clean rooms and exceptional pool and views.

the pool was amazing, hind was amazing and she was always there to help , she provided excellent

of the facilities where not working and the breakfast was not equal to the charged value…

we were 2 families with 5 kids between 6 and 12 years old and spent 5 days

we were 2 families with 5 kids between 6 and 12 years old and spent 5 days

service was excellent including typical and delicious food served by the pool

breakfast was such a lovely treat to have by the pool

was a magic palace,unforgettable stay there is everything you need ; nice food and drinks , spa , swimming pool

also the spa concept in morocco is very limited, you can't just go in and spend time in a steam room or

the bevarages, compared to similar structures, are a bit overpriced, and the massage at the spa lasted 15 minutes than it was supposed to be (i did not raise the point tho, as i should not

the kids loved the pool, especially the smaller one of the two - they were in it all day

they picked us up from a nearby parking just outside the walls of the medina with a little cute golf buggy

lovely pools, never felt crowded, great service and staff

small gym with limited equipment quite far from the city, 30 min by taxi or hotel transport.

breakfast was very good with plenty of choice, and we found the pool bar had an excellent menu selection

the spa was excellent. room service food was the best that we have eaten.

smiley staff food entretaining/ golf

was hopeless could have used a map of the site eg it wasn’t obvious where the activity pool was but the sport and entertainment was

shuttle bus into the

football, tennis, trapeze, french boules, basketball, gym, boxing, dancing amazing

the gym was very well stocked and the entertainment had something for everyone

water park and pools were great for the children of all ages

the wifi connection in the room is inconsistent. the water park not opening.

the air-conditioner in the bar and restaurant could be stronger

my kids love it

our room was right next to the water park which is good for my son, but the walk to the restaurants for food was a very long one

safe secure parking and brilliant breakfast

hotel is located near busy street, but it has all facilities you'd ever need - restaurant, spa, gym, pool, underground parking

the rooftop pool with a beautiful view of the city was a nice touch

was not alcohol, maybe because we were on ramadan we missed some beers or cocktail in the pool anyway it s a place to

the spa had a steam room and massage rooms

bar above the restaurant was closed, service at the restaurant is extremely slow, sitting is

breakfast by the pool was an amazing experience

i asked her if i could go up to see the bar to just look around to see the sunrise, she said no because the bar isn t open

location, terrible shuttle bus system, bad concierge, too expensive services, spa facilities

breakfast taken in the restraunt. which was good.

room was spacious and very clean

the food was delicious,large variety at breakfast,lunch and dinner and also a pool bar for snacks

some of the bar drinks were not great

early check in and late check was easy with very accommodating reception staff

drinks in the fridges would be nice and the pool bar should be at the entertainment bar

very delicious food and gently staff clean rooms and very comfortable shuttle this hotel is perfect for familly

the rooms were super clean and spacious and my kids loved miniclub and the staff

often the breakfast was nt ready at 0730

the rooms were super clean and spacious and my kids loved miniclub and the staff

golfers were made to feel very welcome, the staff were excellent and very friendly

the outdoor gym, football and basketball pitches, and mini golf make it a perfect place for summer holidays

everything was good

eakfast, swimming pool, room, staff, etc.)

there was a lot of parking spaces

swimming pool, basketball court, fitness studio large room with private kitchen secure parking included friendly and helpful staff - special thanks go to ms

great facilities with lots of room to relax in common areas pool was nice air conditioned room

friendly staff, excellent breakfast with good coffee, great location, pool, good price

of price for what they offer, location is the best, staff amazing, place is clean and nice breakfast

breakfast plenty

my only reason for rating the facilities at 3 stars was that the breakfast was poorly run

spa closes at 5 pm, kind of inconvenient, especially when going downtown and back, no chance of

a very good complimentary breakfast

even if it s not close to city center, i liked my time there, the breakfast and room service.

we enjoyed the pool and the wonderful breakfast every morning

no room service

swimming pool

room was very good but rooms on the ground floor near the pool have very little privacy so if you wear hijab then you might want a room on a higher floor

k of information about events and times of opening and closing of the bar and restaurante

have kids club, have water airobic, have gym

lots of different food varieties available including fresh salad bar and desserts

kids were miserable all night

pool area was large and the kids enjoyed their time here

out of order was advise 24h room service but then told kitchen was closed

didn t work in the room -the water in the room some days was not hot enough -the hotel offers a spa and massages but you are sent to a neighborhood hotel -low wifi signal in the room

need to sort out spa & massage facilities.

nice amenities and very pleasant and helpful staff. good spread of breakfast too.

loved this hotel amazing rooms, staff and breakfast

no mint tea at breakfast

stayed two nights here and missed breakfast both mornings, i'm afraid

the hotel/spa itself and its grounds are lovely and the staff are wonderful and welcoming

breakfast was great for pastry lovers

there is also a pool which is lovely on hot days, and lots of space on the terraces

the breakfast was delicious, and we were warmly welcomed with tasty cookies and tea upon arrival, which

there is a small swimming pool which the kids enjoyed and places to relax and sunbathe

breakfast was different every morning, traditional, home baked goods and tasty

dining room staff ,room cleaning services very good swimming pool attendant and spa staff very friendly and

the breakfast was good, really nice staff and lovely swimming pool

room service came everyday too

d much cheaper) none of the spa /gym facilities are included in the price

my kids didnt like the food there

i liked the friendly pool guy

only thing that i would recommend is to have some bottle of waters in the room and the breakfast could been better

the pool is clean and lovely really appreciate

best spa experience in morocco compared to another place i went to and i was able to book in there and

staff were excellent and they do keep the hotel very clean plus it has a gym and for the price that is fantastic

great breakfast

wifi

comfortable, clean and a continental breakfast with plenty of coffee and croissants

wifi wasn t that reliable.

i loved the bath and how big my room was and the breakfast was delicious and various

breakfast was incredible every single day, so much food and it was super tasty

the pools and outdoor areas are very well maintained, offering a wonderfully relaxed atmosphere where

tasty breakfast, high quality restaurant, spacious luxurious suites surrounded by beautiful garden feel

everything the food the pool the room

com show a weight machine, but in reality, the gym only had cardio equipment

the hotel was extremely clean, great breakfast, friendly and helpful service, beautiful bathrooms and comfortable beds, lovely rooftop

pool was small

no towels at tge roof pool

new hotel, great roof pool, and good breakfast

service, close to ysl museum, very convenient to and from the airport, nice breakfast, great orange juice

even though the breakfast was nice, a better selection would have been nice.

clean, quiet, very good breakfast. reception was nice.

the cleaning girl and the girls in the kitchen a 10 really, i was sick one day they brought me breakfast in the room, a medicinal tea that sat very well,

breakfast, which was served earlier than expected at request, hotel within walking distance of

there was a sign for the spa and a price list but the room was just a laundry room

it's a bit scary at night, some people are trying to scam you and kids were begging for money and

had a great massage in the spa and there were lots of areas to relax in including the perfect roof

wifi signal in rooms is basically none, but at least you will not be on your phone that much

providing fridges in the rooms would make it much more convenient, especially for families with kids

it's a bit scary at night, some people are trying to scam you and kids were begging for money and

breakfast lovely and setting just fabulous

kids loved it the managers where very good

breakfasts were particularly good and the spa treatments wonderful

the grounds are amazing including their seating areas, pool, villa, and veg gardens

hotel with amazing pool facilities and gardens

breakfast was really nice and they also made sure there was enough food for us to eat

also there is a spa at the hotel which comes in handy

riad was beautiful and very peaceful, with a relaxing spa and pool area

was close by to everything, food was good, wifi in the hotel was good

was a little confusion with the working hours of the spa and i couldn't get a massage in the evening

location is also not accessible to taxis so we were followed by kids on the streets who then obliged us to pay them and they did not even carry our luggages

the pool area was so relaxing to lie at as we're the other communal areas

wants to experience nice cosy ambience and feel the real marocco, but if you travel with family/kids, its not the ideal place

accessible, has many nooks where you can find your oasis of peace, wonderful green elements, spa service and in addition has a sensational service, which will take care of you in a

cosy little pool, lovely terrace with lots of private spaces to sit

air-conditioning and wi-fi at the room, great room service, good location

bad lighting. no dont disturb signs. no room service. staff not very helpful

breakfast was ok for a three stars hotel

very slow ac and wifi

wifi a bit sketchy

it's a room on budget so don't expect a lot tv was not working but we dont bother as they give us wifi pillow was very hard so we ask for new one overall it was

nice hotel and service, nice swimming pool, i recommend it thank you so much

good value budget hotel - wifi, tv, ac all work

were so helpfull good quiet place met some good pepple staff would help you nice pool to chill around only thing was the restrant had closed down but plenty of good food places

friendly and helpful staff, big and comfortable rooms, great swimming pool.

easily accessible, had lots of facilities. the rooms were clean and the pool was great!

nice bar and nice reception. clean.

rolls and towels given wasn’t able to use the swimming pool due to it being right next to the bar breakfast was standard but nice for the

could not sleep at night because of the noise and also, i tried sitting in the swimming pool area but it was not that clean hopefully they can work on that in the future, besides that, i

toilet rolls and towels given wasn’t able to use the swimming pool due to it being right next to the bar breakfast was standard but nice for the