great location, fantastic breakfast, huge rooms, excellent staff and service

nice little kitchen with coffee makers as well as a large fridge, the rooftop area has a small gym, steam room, massage area, and jacuzzi

the gym could use more equipment but still decent and open to all guest which is great

i used the gym twice during our stay - not much equipment so opted for running on the treadmill

gym .

the pool is fun and safe for the kids, and extremely difficult to convince them to leave at the end of the day :) the staff that

the spa could have been hotter. otherwise, everything was perfect.

they could have waitresses in the swimming pool. i was struggling to get a drink

the pool was fun and it wasn't super crowded so that was nice

really bad wifi signal

the location, staff, breakfast, and cleanliness were all great. overall value 10.

room, location, decor, breakfast, staff was all amazing!

the service from all of the staff is exemplary in particular pablo in the roof top bar and breakfast area who always made me feel welcome every single time

amazing roof top bar and helpful staff

the breakfast was great

they also offer laundry service

had to walk 20 minutes to get to the gym

the wifi connection strength was so-so, it didn't reach all corners of the

full kitchen with all amenities and two bathrooms

not do laundry because the only washing machine they got was damaged

breakfast is very poor .

no hair dryer, no windows in the room, very poor breakfast

they offered us the breakfast in the morning and even drove us to the hospital when we needed it

wifi worked perfectly, the location was perfect and the bed was very comfy

everything is so clean and have option of laundry and it was cheap and very useful, so quiet, the wifi is really good and the location is the best , near to all the good places

room service very slow and hard to reach.

everything is stellar: the room, the staff, the location, the view, the pool bar, the food, etc

gym was well equipped room service food was high

the roof top pool bar has uptight dress code policy. its a pool bar not a fancy place

breakfast had a wide range of choices and the freshly made pancakes were so good

the pool area also has a covered area you can relax on nice couches and chairs, can even get room service up there if you want

staffs are really nice and helpful, they made the sofa bed nice and cozy for our kids

we loved the food, spending time at the rooftop when the kids were in the pool

there is however, a cover for the pool that is located on the top floor before you reach the restaurant

great swimming pool for kids and hamam on the rooftop with great view.

the breakfast is super good

laundry service, good location with many restaurants nerby

the service was friendly, the price was great and the breakfast was the best we have had since we have been in colombia

no breakfast currently as the breakfast room is being redone but loads of cafes within a couple of

great location and really nice room. wifi was great, the staff were helpful and friendly.

i also used the hotel laundry service which charged me extra 20$ because a jumpsuit in the rest of the world doesn't mean

no gym but could use a gym for a fee in a neighbor hotel

gym was very small

room service is quick, the food delicious and delivered like you're going on a stylish pick-nick

no gym, and no self washer and dryer.

i had the opportunity to use the spa and i can say that it was totally worth it

o big for one), great location, friendly helpful staff from the first meet in reception to the breakfast to the cleaners lovely people, great breakfast

incredible staff, breakfast and commodities of the hotel.

cool place and interesting design, great view from the rooftop bar, breakfast was great and good location with multiple restaurants close walking distance, taco place

last but not least the spa was amazing

the breakfast was great, the gym was smaller but nice, and the pool was great

gym and sauna are open until 8pm or longer - very nice

know what i am

room service is excellent and very quick

breakfast was amazing

i had to ask to have the bar opened in the evenings

air con and wifi that work really well

the rooftop, but noone was up there and there was never a bartender either, propably because the pool wasn't working

breakfast was big and good and the wifi was the best

the hotel was amazingly cute, the bedroom super comfy and the breakfast delicious!!!

friendly and helpful staff - beautiful and spotless room - top roof terrace with sunbeds and pool - private balcony with spectacular view, swing and jacuzzi - location: heart of the center

everything was good value, wifi worked well, breakfast accommodates most diets (veggies and vegans won't get a meal cooked to order but have

breakfast had a good selection of hot and cold items, more variety than we expected

the free breakfast is great

very nice breakfast, clean rooms, laundry service, air conditioning

very nice breakfast, clean rooms, laundry service, air conditioning

the wifi wasn t that great

super breakfast, sauna, spa

good prime location, close to everything, every floor had a different theme, the bar and restaurant in there was good

not the hotels fault though, just from the photos we were expecting more of a vibe with an active bar but it was

great varied hot and cold breakfast with a great view of medellin, large rooms with good shower, bar & restaurant open 24 hrs, negatives- hotel is right next to la provenza so noise levels are

it's a couple doors down from a boutique coffee bar where you get tours to the coffee growing region and buy wonderful coffee

food and bar in every direction

there is a great coffee bar a few doors down that offers tours to coffee country and sells amazing colombian coffee from

only room service was available

everything good excellent gym restaurant spa staff

d to be taken care of by a doctor in the

and polite staff, exceptional room service

room service takes long time to bring the food

the gym was tiny, no pool, but i never use the gym, and outdoor pools are always to cold for me to enjoy in colombia

no pool, not much of a gym, so it has some limitations, but otherwse clean orderly, and pleasant

their breakfast option usually included is scrumptious and heavenly

location close enough to everything and far enough for tranquility, awesome staff breakfast is great rooms are beautiful, can t ask for anything more

excellent: breakfast bar front desk: alejandro and brian were exemplary

wifi is great

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

the room had a great distribution, it even has a little kitchen, in case you want to cook your own stuff and our view was directly to the main poblado

room had a great view of the city and it was very quiet and room service was excellent

the room service hours are not great

nice staff and convenient gym with some cardio

only inconvenience is that the hotel has no pool , just in

the only thing that would be missing for this hotel is a rooftop or a pool!

the spa services were nice, but the massage table is extremely narrow (i'm only 140lbs - a larger

at arrival maybe one should find out prior to booking did not bother me but i found it strange a pool and a convenient vending machine for hygiene and first aid products would have been great