a place to relax, curl up on a hammock to read a book by the swimming pool, enjoy the scenary ( full mountain views) foliage and flowers, their friendly cats and dog and (+)accommodations, staff, cleanliness, food, massage, pool, and more (+) the pool was very pleasant, the room was comfortable & quiet and the sunrise was stunning (+)place, loved the gardens, the pool area, the views of the mountains (+) the pool is great, and the food is delicious (+) we could not use the beautiful pool as water was a bit cold (normal during this season) and did not eat at the restaurant as it (+) we spent the evening relaxing beside the pool (-) on the first day, the pool was filthy (like it had not been used for some time) and there were people cleaning it during (-) pool was not working

we booked the hotel to spend a nice weekend relaxing in a spa by the pool

although i didn t have time to use the benefits of staying at the spa i am sure to make time of it for my next visit

is a really magical spot with beautiful views and gardens, a spa for massages , lovely couple that owns it who speak english and answer all questions - and a

party in the pool - not typically a problem but this was supposed to be a relaxing weekend in a spa and we were not informed - so it was filled with screaming and splashing

tiles in the pool, the grout in the bathroom was moldy and gross

was extremely helpful when arranging transportation and assisting with luggage, room service, and spa reservations

hacienda, the grounds, the pool, everything was beautiful and clean and kept up nicely

the grounds, pool and restaurant are really lovely and the staff are very friendly

befits the modest size of this renovated old hacienda, the pool is modestly sized and all meals are in same

grounds, pool, and restaurant are all great

the pool is refreshing

i wish the room to the side of the pool could be turned into a bar for poolside drinks.

secure parking

location bus line out front door. pool

the small gym and sauna are also easy enough to use

breakfast.

details like the pool temperature, no bellboys to help with the luggage are not what's expected from a boutique

the room was clean, and we had access to the swimming pool, gym, and parking nothing more to ask for

excellent service, staff, spa and restaurant.

very good value with the breakfast included and the welcome drinks

breakfast was very good, although after a few days the choices you get can feel a bit repetitive

included breakfast

breakfast buffet was worth every dollar

take a swim in the pool have a cocktail and snack while enjoying the cooler fresher air inside the walled courtyard

we'd likely stay again if only for the ease of parking a big vehicle

location, food in restaurant was good, friendly and attentive staff, easy off-street parking

was ok, good pressure, no water issues, room service was great always had new water bottles available

chose this hotel specifically for the parking

in addition, the hotel had a large parking lot and was conveniently located near several excellent restaurants, bakeries, atm's, shops

nice kitchen to use on the rooftop, with splendid view to the city

my only real complaint would be the somewhat unstable wifi / internet connection.

the rooftop kitchen is great and we enjoyed cooking there

the brick and wood interiors provide a grounded atmosphere with comfortable beds, and the outdoor kitchen on the rooftop is a wonderful experience for evening meals if you feel like cooking up some

clean great location / safe location close to all amenities communication with host was great wifi was strong beds are

service staff excellent; gym great and terrace lovely!

staff were really friendly and helped us out with an early check in

good amenities, gym, roof terrace bar and pool, nice central atrium

the pool bar was just what we needed

the staff was very friendly, and the best part was the rooftop pool, perfect for a daily afternoon swim in the sun

room service menu quite limited and restaurant food not the best but didn't matter as there are so

breakfast is delicious although no big variety as the open buffet is only on weekends

pool required some maintenance two of our three days. that happens though.

the breakfast price. it was quite expensive for the limited dishes included

great breakfast and a fantastic staff

the swimming pool was an added bonus in a city hotel, especially mid afternoon when it got really hot

the room was comfortable, breakfast was very good, and tge staff was friendly and helpful

the pool was clean and a bit heated, ready to swim even in october

perfect clean heated pool, great breakfasts, marvelous staff!

the morning breakfast is among the best i have experienced while traveling

the location was great, the staff was very friendly and the complementary breakfast was good.

in the lobby, the helpful front desk personal, the vending machine, coffee 24hrs, the free breakfast, and it's always following the health protocols

everything more the breakfast ud83dude04

breakfast a little messy and food ran out quickly but no one topped up proactively.

delicious breakfast

small bedroom, and a cockroach was in my husband cup during the breakfast, don’t sure if was in the orange juice or the cup but it was there and it was a

i would have liked the rooms to be bigger it felt too small for my husband and 3 kids

i like hotel inducing free breakfast

good location, very nice facilities, laundry on site and free, very good staff

use of the meeting room, breakfast, staff was extremely helpful

in the drywall in the hallways, no service to the pool, we put a sign out for room service and it never got done

bit dated water pressure poor and shower not great very poor wifi

more than her) and the free wifi as well as people s reviews drew us to here as i needed to take a call on the 7th before we

the gym and pool

the bed is not comfy. the parking lot is a bit small.

fabulous breakfast room had a lovely patio setting great value

breakfast is good too (there is a restaurant inside)

there is a great authentic taco bar just up the road - called roys and a great coffee shop across the road - with really good

hotel bar was closed during our stay and my terrace was ground floor so no light / a bit pointless

wasn’t included but there’s an option of a great barrista coffee bar across the

breakfast!

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

the roof bar had an excellent view and atmosphere, as did the breakfast room and courtyard

i had breakfast at the hotel every morning and it never disappointed me

the breakfast and dinner was delicious and the use of the library and terrace for drinks each night was

rooftop bar was quite nice

breakfast was delicious

t we liked the juices)

the breakfast is delicious

- breakfast was a bit minimal

booked, and the staff was more than willing to make me some coffee as early as 5am even though breakfast didn't start until 8

free breakfast should have more offerings in addition to the bread & coffee

great wifi!

wifi connection a bit weak.

great wifi

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

wifi was good for working/checking emails

they have free shuttle 3times a day but it could hv limited seats

refurbishing desperately - i booked a villa with a kitchenette- no plates, cups, silverware- nothing and gas stove to did not work

reserved the free shuttle the hotel has for oaxaca city downtown for tuesday 16th of may, 2017 at 9:30 a

glasses or cutlery in rooms which is strange given that rooms have a kitchen

free shuttle to town.

the shuttle is great but could start earlier. gear wifi

the parking is on a hillside and not organized

the wifi wasn t great in most areas it was very slow.

the garden and pool area

easy on-site parking

we were given a bar of soap upon arrival and a bag of oaxacan coffee upon departure

are the staff perhaps the most helpful, friendly and responsive group i have ever met there is a laundry across the street and down the block is a terrific bagel place you can find fancier hotels

there were also a lot of free gifts and a spa onsite which was a pleasant surprise

we traveled with 2 families (4 adults, 4 kids) and they were accommodating to both the adults and children

the bar next door sometimes can be a bit loud depending what room you have

exploring the inner courtyard in the morning and conversing over the large table at breakfast with guests from france, canada and mexico city while eating a delicious hot breakfast

excelent location great staff chef prepared breakfast with care and was delicious will be back

our breakfast and dinners were delicious and the staff took care of our every need

breakfast was delicious and simple beans and eggs with toast and jam and choice of tea or coffee

with seating, generous room size, more than enough space for three lots of luggage, had a small bar fridge with refreshments to purchase