nice rooms and pool area.

the salad bar ran out of items and was not restoked

comfortable bed, decent small gym, very clean, and friendly staff as well.

casino had many machines and table games to choose from

several miles to find a place to get sandwiches at 10:30 pm because we did not want to eat in the bar area

pool chemicals burn your eyes and gave the kids a rash and it's super hard to breath in there due to the smell also my first room we got in

the hot tub had alot of kids in it. but other than that we had a perfect stay.

staff was great from the moment we first got there, advised the bar was closed that night but that if we wanted anything he would get it for us, even said if we

in fitness center was very disrespectful when making reservations for pool time as well as when going to check in to use the pool

got in late and the front desk offered us a late check out

room was very clean and comfortable and the breakfast was excellent

that the hot breakfast should maybe use a different way of keeping it hot, seemed like some things in the pan

breakfast was great - good choices - fresh food - clean area.

breakfast was excellent, well stocked and fresh

was a baseball tournament there so one of the reasons i booked here was to use the pool but with 20 plus 9-10 year old boys in the pool that didn't happen

a complete kitchen with full-sized refrigerator, sink w/sink disposal, 2-burner stove, and full-sized

laundry, nice gym, free coffee tea and hot chocolate

price. nice room. easy to get to. loved the kitchen and appliances and utensils

large room, nice kitchenette, plenty of parking, staff was friendly and helpful. nice gym.

clean, laundry on site, coffee all day, a grill and area for a bonfire

wonderful staff and great breakfast also very nice property

i think it should be time restrictions on the pool kids have there time an adults have there’s

hotel staff are friendly pool is clean and gym is nice

hotel staff are friendly pool is clean and gym is nice

pool was closed in the morning.

it s new and clean. lots of parking. friendly staff.

the staff were very friendly and eager to help. wifi worked well

room was clean and they even have eggs for breakfast! my family loved it.

forks at the breakfast are too cheap

the staff and breakfast

small bar in the lobby

location and size of the room plus ev charging available on the premises

clean, hiking distance from buttermilk falls, wine bar on premises selling local chilled bottles, delicious farm-to-table breakfast

the bar closed to early 10pm on new years eve !

their pet rooms, morning coffee, access to the butternut trails, easy parking and location and front room receptionists

excellent facilities for travelling with kids.

very clean, tea/coffee/cookies available in the lobby; clean pool and fitness room; pleasant staff

breakfast was good and the afternoon cookies were delicious

the room was really big. there was a self service laundry

was good, room was nice size, close to cornell, and the kids had a great time in the pool

breakfast was just toast & coffee. room a/c had no adjustment

perfect breakfast! delicious yogurt and granola

they said breakfast was included but there was no food just coffee plus toast.

the owners provided a reasonable coffee bar with fruit in the common area

wifi was great

the location to see all of the waterfalls in the area and the kids enjoyed the pool.

the breakfast was amazing

super clean! great breakfast!

loved the breakfast options and that there was coffee available anytime.

clean & spacious room. laundry machine is very new & good to use.

it was recently remodeled. nice breakfast .

breakfast was not great

nice room clean and organized friendly staff good breakfast selection

wifi; free breakfast; safe and clean rooms; free parking for this price point, very happy with

they didn't have cheerios in the breakfast, but other than that awesome!

comfortable beds. adequate breakfast.

lean facility great breakfast

with decent breakfast, few options the room was good with good amenities, there was a decent gym and indoor swimming

friendly staff, clean room, good breakfast and convenient location with free parking

the next day, the card key wouldn’t open the gym, so i had to go to the front desk again

very small room. basement felt like a dungeon room located next to gym

jacuzzi was defective. cafeteria was always jammed with people and kids.

the shuttle van service to ithaca and cornell

breakfast was awesome!

hotel offers a shuttle service that is convenient and flexible (will take you where you need to go and come back

host was exceptional. friendly, accommodating and breakfast was great

smelled bad. smokey? poor quality sheets. run down appearance overall. one bar of soap

continental breakfast has everything you need

shower-head, the bathroom faucet was a bit cranky & could use redoing, & there was only one small bar of hand soap

and very accommodating about my early check in request

however, there was almost no wifi

i did not check pool or exercise area

super convenient location, free parking, free wifi and clean and comfortable rooms

no people tell free shuttle in hotel

the free and easy access parking

also, the bar is impressive

great bar and location

our room was above the bar so the noise level was a little high until 10 pm.

there’s a wonderful bar downstairs and when we arrived there was a live jazz combo playing holiday tunes (never fear,

it was just that we didn’t realize at first that there was a number to call or text (and the bar waitress i asked didn’t tell us that)

very good location. clean, comfy bed, nice room service.

location. comfortable bed and shower. good wifi.

clean, staff pleasant, rooms nice & quiet. lobby & bar nice.

dink gym for a 3

huge tv with hbo, ability to connect to netflix and other providers using your own account, nice bar and lobby

would have loved a pool for the kids or an arcade / game room

staff is polite and professional and completely over dealing with parents of college kids, which is too bad given the location

nice and handy gym at the ground floor kept me active during my stay

we were tired and couldn’t wait ably longer and needed to just get a room for my kids to rest

they have a very convenient hotel shuttle to college campuses and the airport

gym was very nice and had a spa

no toiletries except one small bar of soap

very spacious, right in the middle of the city and has a pool!

the pool and spa were clean as well

i chose the hilton garden over the marriott in the same vicinity because of the pool and hot tub

after booking shuttle via email and receiving confirmation, no one came to pick me up

especially grateful that they quickly sent us a shuttle

i also appreciate the free airport shuttle service for ithaca thompkins airport

the staff was very friendly. we ate at banfi s, the buffet downstairs and at the bar 2x.

re: airport shuttle was uncoordinated every time

the service. prompt courteous . accommodated my early check in request.

gym was small and poor

traveling with 3 kids can be a bit intimidating but the suite was set up nicely for us to all fit comfortably with

of the plates in the kitchen closet was wet

great stay! comfortable, spacious suite for our family. great breakfast options and great pool.

also nice gym

it was okay but not enough choices, especially for kids

that the hotel set me up with a private airport shuttle at 6am

i stay here because of shuttle to airport and early flight out to jfk.

i love that they’re pet friendly, pool hours, location and gym.

the outside wasn't clean. there was trash in the parking lot and close to the entrance.

in the back parking lot there were ppl in the gazebos that where loud and annoying smoking pot

room, comfortable bed, location next to the shopping center and pizza, free parking, books and magazines available in the corridor

parking, small size hotel, additional staicase parking, modest, but all is discribed and

breakfast was excellent! parking was convenient. the staff was very nice.