beds were comfy, clean room friendly staff and quiet hotel. we really enjoyed the 24 hr pool!

early check in, 5 minutes drive to the venue, then come back and relax in the whirlpool and pool

the employee if i could get the voucher so i can go get some food and just heat it up for the kids next morning, the employee lied about the diner is close already at that time it’s only 9pm

they should update their listing and stop false advertising' kids were very

i’m a little confused why booking has it as a no kids allowed policy as there were several kids there

breakfast was good

we use the gym too

pool was great

i like to hot breakfast very much, and the swimming pool near our room

i like to hot breakfast very much, and the swimming pool near our room

location was close to the portland airport and the hotel provided a shuttle.

location was great (near the airport) and liked the fact that they had airport shuttle services

convenient to airport with timely, personable shuttle service.

the morning desk person, terry, messed up our reserved shuttle so it was 20 minutes late

there was a shuttle to and from the airport which made it possible to turn in a rental car the evening before

clean great customer service great breakfast nice pool and jacuzzi

late and early shuttle. very clean room and we'll appointed.

the family liked your breakfast and pool

gym equipment didn't work and i wish for breakfast they served more sausages

lady in morning only extended late check out by 30mins i asked for 40mins she would not budge an extra 10mins kinda wierd

no laundry facility

very clean staff was nice and breakfast was ok. transportation was close and ran until 2am

staff: the girl that checked us in had dirty hair, didn't tell us about the hot tub and gym

the bathroom in the room, no hooks in the room/bathroom, window curtains with stains, outdated gym, no option to open the window, jacuzzi didn’t work, only one washing

because of the corona 19 virus hoopla i forgot to mention the spa that has a jacuzzi and it's got laundry services here great

great breakfast options

clean, friendly staff and the shuttle was on time and got me to the airport

free parking. shuttle to airport. walking distance to food.

protein options for breakfast, clean, friendly

close to airport. clean! great facilities with fitness center and nice warm breakfast!

is clean, beds are comfortable, they have everything you need from free breakfast, gym, laundry room to refrigerators and microwaves in room

serve a full breakfast bar, nice clean hotel close to the airport

breakfast, shuttle service to airport, exercise room, 1 washer/dryer

every staff member was cheerful and helpful, loved the breakfast variety!!!

the facility claimed to have swimming pool but didn't have one

very small pool and no hot tub, so silverware or plates in room

kitchenette is a little small.

free breakfast was good, free parking, friendly staff, and overall great value

breakfast could have been a little better prepared in the sense that there was so many people and

advertised that it had a kitchenette but it really only has a small fridge and microwave no toaster, no dishes or utensils

then my friend waited over a half hour for the shuttle to pick her up at 9:30pm…it was very cold and she was frustrated, tired and disappointed

loved the starbucks coffee bar and delicious made to order food menu

quick shuttle to the airport in the morning

offered 24 hour shuttle to the airport.

shuttle service to/from airport. good front desk service.

the convenience and location along with the early check in

after a week on the road, the laundry facilities were convenient and their complimentary coffee was very good

the kitchen was surprisingly stocked well with several utensils and dishware.

nice to have exercise facility, and 24/7 airport shuttle

having a kitchen to use was nice , and a free laundry room was unexpected!!

and helpful staff, clean and well-appointed suites, shuttle service, decent toiletries, ice maker in room along with microwave popcorn

loved the convenient and free airport shuttle, and the pool n jacuzzi is open 24-hours is awesome

i dint have change to use the laundry facilities and he gave me five dollars out of his own pocket which i gave him back ten the

pool open 24hours same with gym... breakfast was yummy ud83dude0b

laundry facilities were an unexpected bonus

i also liked the gym and breakfast

good shuttle

air port shuttle and close to restaurants

great dependable shuttle

the bedding had holes in them and the area was sketchy we didn't feel safe to stay there with our kids so we left 10 minutes after checking in worse place ever

shuttle bus was the selling point for me

airport shuttle was very nice; breakfast very good; bed very comfortable; staff helpful.

breakfast and spa were great.

no water in gym, elliptical squeeks!

comfortable beds, simple breakfast, and most importantly, a free shuttle to the airport

hot breakfast with a variety of items

the bathroom was like being in a gym. bed was not comfortable

great staff, very comfortable beds, free internet, pool and gym open 24 hours.

with everything going on right now with covid-19 the pool was closed

gym could be improved (i

gym and swimming pool although small

good free breakfast, had everything i needed (free internet, 24-hr exercise room, a/c, nice bar

the gal at check in - hannah - was fabulous and really set the bar high. she's a keeper : ]

location to airport. gym and pool. breakfast and this staff.

was no bar on the property but businesses next door and across the street provide alcoholic drink service

we found a great wine in the bar and breakfast was very good

you also have an early check in fee if you want to check in before 3 and depending on the time of day you want to

breakfast and the shuttle back and forth to airport didn't have to pay extra for wifi,

the breakfast was presented well and had lots of choices

pool was nice

breakfast buffet was some to be desired

location, rooms, staff and pool are great! you can t beat this awesome price!

private kitchen in the room

service，can get me eariler checkin for an hour，and help me on laundry service

the friendly atmisphere. that the pet fee was reasonable.

big rooms, kitchenette, friendly staff, comfy bed

the pool was closed and it was over 85 degrees and they advertised it online.

comfortable, clean, shuttle, nice swimming pool for grandchild, and the staff was far beyond expectations

gym and pool were also great

water is needed in lobby and gym

the gym was great too

staff, very clean, pool for the kids

the restaurant wasn't open for breakfast in the morning.

breakfast provided only high rate option from restaurant or room service from the in hotel

they didn't communicate about shuttle service when i came in late @ airport.

front desk staff, breakfast attendant, and shuttle driver were wonderful

front desk staff, breakfast attendant, and shuttle driver were wonderful

the gym was nice and clean for what it was and that was very appreciated

it's close to the pdx airport with free shuttle

early check in was great

they have free cooked to order breakfast and waterfalls grill for lunch which is very nice and had kobe beef burgers that were

from the airport shuttle, to check in, the environment, the room, the breakfast and all workers

they have a fitness room and laundry for clients

pool, spa, gym

clean, clean room, friendly staff, hot coffee, and shuttle to the airport

good temperature control one of the front desk staff was friendly. gym decent,except for smell.

the night check in person did not confirm our shuttle.

stable and fast wifi

early check in.

to get wifi, we had to pay.

staff at the hotel restaurant bar and grill went completely above normal service

nice room service

shuttle service

good gym & pool

excellent location, staff asked if a shuttle service was needed. appreciated that.

hotel was carry out maintenance during my stay, no gym available, restaurant half capacity, reduced lobby seating and trades through out communal

great amenities pool/ jacuzzi. lisa was a great waitress at the restaurant.

the pool was open till midnight

and the water was warm it rain so my kids enjoy it a lot everything here was easy to find and the breakfast was

shuttle driver also was very accommodating

dit not manage to go to gym, but it seemed to be well equipped

it’s out off the grimy city areas with trees and golf course next door

the courtyard restaurant was charming & the boiler room bar was funky & fun

it would be worth getting an ice machine rather than having to go to the bar to get ice - i felt a bit uncomfortable doing this

rooms are solid, you can't hear noise from the rooms next door which is a plus if you have noisy kids

absolutely delightful hotel with soaking pool.

the bed was a bit hard, and the espresso bar did not have almond or coconut milk

the restaurant mad bar in the lobby was great too

very nice staff , very nice bar and restaurant run by young, energetic and excellent staff, valet parking

mini bar had awesome options

we loved the drinks and bar food

location, great neighborhood, great facility including the bar and restaurant, great coffee in the morning

a local bar and restaurant

i sent my kids into the room before me , and i returned to two pre teen boys asking if they could try on the

i don't think is a good place for families with kids

the bar downstairs is also a great place to get an amazing cocktail and some bites to eat late night

kids were happy, we were happy

early check in and check out

gym now reopened

spa, breakfast and gym were not offered because of covid-definitely not the fault of the hotel

room was nice but having a full kitchen and no stove top was disappointing

there is a large and full gym that’s modern and open

everything carried a fee: parking, wifi. room was very basic.

or slippers are missing; room has no mini bar or refrigerator; no do not disturb sign availablr; room service menu was not up to date

gym available 24/7 which was very helpful

basic amenities like complementary bottled water, robe or slippers are missing; room has no mini bar or refrigerator; no do not disturb sign availablr; room service menu was not up to date

gym was pretty nice

disappointed that the restaurant and bar were closed

i called ahead to confirm the added pet fee and to make sure the food/water bowls and dog bed would be ready

also the pet policy is amazing

had closed their bar and lounge to the hotel's guests in order to host a private event

the little bitters bar was a rare treat in a hotel

i didn’t go to the rooftop bar but it looked really nice

the exterior is really nice, staff very friendly and great bar opened till midnight!

simple and friendly nicely located and has a gym plus the front desk staff we’re very accommodating

it's a somewhat gritty area, but lots of bars and restaurants in the area - nearby my favorite spa 'knot springs

there is a discount if you stay at the kex for a spa nearby and that was so great too

we were woken up at 9am with loud knocking from a staff member, when i had 3 kids including a sleeping infant to ask (very rudely without even introducing himself) when are you

was very friendly and helpful with any needs such as toiletries or towels they had a laundry on site, though we didn't use it location in a very central area of downtown relatively

also good since it had laundry facilities

early check in with additional price

good location, staff friendly and laundry room available to use

told cost $20 for early check in

rooftop bar and restaurant, breakfast cafe, the artwork throughout

bar closed too early and gym was a little anemic

the gym was pretty well equipped and very clean

staff very friendly. early check in.

breakfast was great

3 minutes walk to oregon convention center and the breakfast was a+

the breakfast is very great! it suits the tastes of chinese!

good location,nice staff and good hot breakfast

very comfortable bed and extremely valuable breakfast

ds are teens) which would have been nice

- worst gym ever, you easily hurt yourself with broken pieces on the cable station in addition to barely

kids loved it

staff, great breakfast and bar, convenient, central location, nice gym and pool

phones were not functioning to call for room service, the lobby very impersonal, and the eating area not kid friendly

cannot beat free breakfast

breakfast was nice. pool was popular. start/timer button hot tub spa was not working.

the bar closed a little early for a weekend

kitchen needs a bit more utensils

room with kitchen

great breakfast and great dinner options

comfortable room with kitchen and pack and play make it an ideal location for traveling with kids (baby and 4 year old)

my family enjoyed the indoor pool, laundry faculty, complimentary breakfast, friendly staff and cleanliness of the hotel

the hotel has lots of amenities, including a gym, pool, business center, and meeting rooms

nice rooms, bathroom very clean, gym

was clean but smelled like a laundry room

good beds, good restaurant and gym facilities along with good laundry facilities

the bar was opened

they have a really nice gym and you book your time slot so that you are alone in the gym which was a huge plus

good beds, good restaurant and gym facilities along with good laundry facilities

the restaurant and bar have amazing views and if you want something different, there are several other restaurants in

room service was not over priced

the hotel is very attractive, with a lovely restaurant and bar looking over the river

my experience here has set the bar too high, i m nervous about where ever else i stay next on this vacation cause it ll most

only room service, cause of covid. slightly disappointed!

the massage and spa facilities were very nice and not too crowded

the spa was amazing

the spa is really really nice, my complaint is with the hotel

spa staff were a bit militant… a smile goes a long way.

the spa was amazing, and everyone was respectful

i would have liked for the restaurant to have been open and room service, so i didn't have to go out for every meal, but this is not always doable really for

had a hard time getting the wifi to work using the credentials provided

love that the staff were so helpful, they gave us many recommendations and allowed us a late check out

how late check out is worked out great for us

the gym could use a bit more equipment.

gym needs an upgrade

the bed was very comfortable. the sunday buffet was fabulous as was .monday breakfast!

expensive food, no gym or pool

and cleans rooms, good location, adequate gym, safe valet parking, restaurant at the hotel serves good food

room even though we chose 2 adults and 2 kids space was barely good for one person

the swanky feel, the beds are comfortable, the spa is wonderful and the staff are very friendly

room service was so polite & the food was good

i loved the food from room service as well

room service could have more food options like a salad with a protein

also, service fee for room service - don t like

ability to have a late check out was

there is not room service to clean while you are staying so don't expect your bed to be straightened up or dirt

empty body wash in shower. no maid service. no room service available.

wifi stopped working on the third day. not many vegan friendly option for breakfast.

for walking around downtown, the staff were very friendly and eager to be of service, and the breakfast was delicious

three omelette bar was amazing

and mother's bistro for room service can't be beat

breakfast was very crowded and food quality not great, gym was not in good shape

room service was really good

gym was really stripped down due to covid and the equipment was rusting

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

they messed up on my room service breakfast

early check in, price. nice room. friendly staff.

professional staff, prompt service, from room service to front door

super clean. friendly staff. bar had some unique cocktails and decent food.

i had hoped to visit the gym and the pool but did not

breakfast was good

add way-finding signs in all hallways to aid us to reach the in-house laundry please.

steep, 15 per night seemed a bit much, especially since most people seemed to be there for their kids going to the university, and spent a few nights to get them situated, like i did

really good breakfast

vibe, the look, the coffee bar and the staff at the reception and bar were great

walking distance from some great bars and live music in old town

two 21 year old girls going to a concert and hoping to bar hop afterwards, but still be near the hotel

love the little cafe, the rooftop bar and the location, very convenient for our needs.

thought the atmosphere was warm, welcoming, cozy - we really enjoyed the coffee/breakfast/drink bar in the lobby, spending both our mornings and late evenings near the fireplace

the staff, amazing! the hotel is beautiful and ultra comfy. roof top bar is fantastic.

will definitely check out the rooftop bar next time

the cherry on top (literally on top) is the rooftop restaurant / bar which has great drinks and food with great service too

the bar and coffee shop are perfect

love the topas bar on the roof, and the coffee shop in the lobby

breakfast is one of the worst i have ever seen (just 3 food items + drinks) and they tried to

the staff were incredibly helpful- gave us breakfast recommendations, held our bags for us after check out, etc

the gym was clean and up to date

$15 breakfast: scrambled eggs, bacon, potatoes same every day

whimsical decor , gorgeous room, bathroom, got a free upgrade and breakfast buffet which was really nice as well

is clean, room is clean, clean alley and no waiting time to go up and down of many lifts, have a gym

the hotel bar closed too early

the gym is great. the staff is super friendly.

restaurant and bar very good

the lady in reception (katie) was extremely helpful with our emails and requests for an early check in and other questions about transport and parking options (+)was so nice for the corner room upgrade and early check in (+)last minute booking and a slightly early check in time

liked the location, gym and the food was very good.

note that, due to the covid-19 pandemic, there is no room service breakfast, although there is a take-away pickup breakfast which you can order from

scrambled eggs from room service

ultra clean daily in-room service

room service

additionally, the duniway uses an app for room service, and it's not a very good one

no restaurant, no room service

bar and restaurant area had a great vibe and was always busy

the pool area had mold inside the pool, as well as rust and mold on the tile flooring.

was all fabulous - the decor, location, restaurant, entertainment, gym and staff were all top-notch

the staff were great, they have a whole room with items like bikes, disc golf that you can use for free

there was a charge for breakfast, which should have been complimentary

staff allowed late check out at 1 pm

i really appreciated their easy parking (though it costs extra) and their mini bar in the lobby with beer and wine and snacks

location and awesome perks at the hotel, like borrowing bikes, skateboards and using the gym down the street

the pool is in another building as is parking. location is not great if coming in by car.

good location, clean, nice gym

4) we asked for room service on second day and no one even came

i booked i was not aware of this and i had had to walk across the street to use the pool and the gym

it was clean and had food in the lower level... bar etc

could opt out of room service and get a $5 credit at your honour bar

restaurant and room service aren't open right now because of covid, but we don't blame the hotel for that

also there is a gym a game room on site

no bar gym not self evident

poor wifi in room

room with spa bath was great except the only window is a narrow skylight - and bath was awesome but shower

liked the noon check out time and you could get a delicious hot breakfast in their hotel restaurant until 11am

y winehouse cork wall sculpture in our room), no kettle, room service wasn't available

everyone was friendly and helpful and the breakfast was delicious and well done

their restaurant, il solito, has excellent breakfast

my kids and i loved the rooms and city view

front counter facilitated an early check in for us upon arrival, which was greatly appreciated

updated rooms and great service. pretty bar on 2nd floor

jeremey in the bar was also amazing, he took great care of us even though being pulled in many directions

it felt a little like the kids were running the house

wine and appetizers were good from the palm court kitchen

room service food was adequate

the coffee bar had good coffee

room service

we had great room service, ate good food and enjoyed the staircase museum

wanted to have breakfast in the cafe but they couldn't seat us because they were short-staffed

often one does not use the gym, pool, etc on a short stay

had breakfast in hotel and could walk to portland art museum

we went for drinks and a light bite before our show and in the morning for breakfast

we didn't use the gym but it was well equipped

accommodating, clean, nice bar and restaurant down stairs, big rooms, rooms well accommodated, bathroom huge, fancy salt

the gym was very well equipped.

even the food from room service was good (which never happens) (+)conveniently located, cute and chic lobby, close proximity to restaurants, room service was via text which was very (+)fantastic staff. all the amenities. 24 hour room service! the view! (+)excellent room service food, staff helpful and friendly (+) it's a lovely hotel- just don't like the fact they use boxes for room service, but other than that- superb (-)restaurant currently closed - lots of great dining options nearby, but room service would have been lovely (-)room service is quite limited when it comes to the selection of food (-)room service skipped out one day. (+)room service meal was just average but delivered in timely manner.

good restaurant bar in the hotel

ich i never do at a hotel)

bed is comfy and the gym is nice

an email or something because after a long rainy drive with small kids, brain gets tired

free wifi; super friendly staff; huge room; fantastic, plentiful toiletries; clean, comfy beds; quirky,

good gym open 24 hours, very secure premises too and in a good location near the university

they do not charge an additional pet fee

spacious rooms, comfortable beds, nice wiskey bar in the lobby that also serves a good breakfast

gym is small but has all the basic equipment

wifi very unreliable.

there is no room service and housekeeping is every other day of your stay

nice people and early check in

be sure to also check out abigail hall (a speakeasy feel bar in the lobby) the espresso martini was fantastic

amenity fee of $25ish/day covers the gym and bikes

downtown location, good coffee shop in the lobby, and a fun bar in the evenings

the gym had the right amount of equipment

probably would not have gone to the gym but would have liked a quick reminder