nice place to stay, mike is very helpful and polite , love the pool and hot tub , clean and

it was good to have the hot breakfast back

it was clean, the staff was pleasant and the breakfast was better than i expected

and helpful staff manager asked if i was enjoying my stay comfortable room free breakfast

clean, friendly and full breakfast every morning

nice breakfast area and well stocked

was a sleepless night as kids ran down the hallway and then woke up at 5am with music blaring from the front desk because

great breakfast and afternoon happy hour

of hotel off of the freeway was abrupt, and the pool was small and underwhelming although my kids didnt mind

breakfast provided was ok

the shuttle to the casino was a great advantage especially since it was new years eve

nice rooms, comfortable bed, breakfast was good.

we loved that there was a fitness room and pool

nice hotel, friendly staff gave us a free ride in the shuttle to the casino.

the breakfast was really nice too

breakfast was well stocked, hot and perfect

my favorite was the pool hours

spa tub was great

clean, quiet there's a pool.

the management to breakfast the rooms mary clean tv everything outstanding

really a breakfast

staff, cleanliness and breakfast

was horrible, tiny refrigerator was on the floor, hard to access, the dog next door barked a lot, kids running up and down hall way

great amenities like breakfast available, plus having staff around the place felt very safe

breakfast was very limited

bed bugs left after 2 days out of 4 no room service place needs remodeling

would not recommend staying here no room service hotel was under ramada name but is owned and operated locally no breakfast provided

they provided a grab and go lunch bag with a cup of mandarin oranges, a granola bar & kids size sunny d

the bed was comfy; there were enough towels for two days; and the breakfast had a variety of options including healthy and cold/hot options

they provided a grab and go lunch bag with a cup of mandarin oranges, a granola bar & kids size sunny d

pool and breakfast

pool room, gym, and the location

pool was nice

kids running up and down halls screaming

had a noisy neighbor and another guest was smoking and the smell was in the hallway near the gym, pool and laundry area

breakfast people were fantastic and friendly

all professional and friendly great recommendation for dinner clean comfortable room overlooking golf course with complimentary water bottles fantastic complimentary breakfast excellent

at that price there wasn't noisy train tracks or highways nearby and was on a nice and quiet golf course

checked in late past midnight and requested for an hour late check out we were denied all other best western

the staff, the location and particularly, being on the golf course were all wonderful.

my wife loves the jacuzzi tub in the room and the spa jacuzzi tub in the pool area

the kitchen people very nice

had a great breakfast daily, a swimming pool, and a jacuzzi

the swimming pool a lot and all the staff are super nice, especially the gentleman at frontdesk

breakfast, cleaning & kitchen staff. pool/spa

couldn’t find the pool

the breakfast was delicious and the gym had a variety of cardio and machines and dumbbells

the gym needed to be booked in advance in 1 hour increments, and the pool area was completely shut-down

my daughter enjoyed the pool very much

very clean and fantastic breakfast.

the pool being closed was a little disappointing.

didn't have a chance to try breakfast, left the hotel @6am

clerk helped me with a troubled ipad, room was huge and very clean and the breakfast was excellent

breakfast selection

especially at breakfast

didn’t like that it didn’t have a pool or hot tub

the suite was soooo spacious my kids had a blast chasing and playing

nice pool and sauna as well

staff was so lovely and the pool my children loved

the swimming pool was a little dirty.

very clean and excllent breakfast

breakfast was amazing

had a window that was cracked all the way down, and the glass was uneven to where if one of my kids had touched it before i noticed it, they would have sliced their finger

pool was closed the entire time.

no pool or gym which is one of the reasons we booked the

breakfast was provided every morning ranging from pastries to oatmeal, etc

the breakfast was very nice too

cleanliness, the friendly helpful staff, the excellent laundry facilities

breakfast is okay but no variations if staying for more than 2

pool was warm, staff was accommodating

very clean, great breakfast and you have a gym!!!

friendly staff, easy check in. great pool

breakfast was amazing

pool and hot tub availability, also i haven't seen a breakfast set up like that in forever

the pool and hot tub area was clean

wash my face with my second night stay and they told me if it was a must need i could do my own laundry because they were out

the laundry facility was only one working washing machine

laundry faciliteis cost 4

the guest laundry room was very helpful, after long camping travels

breakfast was truly yummy

of wifi connection my first night and morning caused me severe inconvenience as an international

having breakfast every morning is a great start to our day

about esa accommodation before booking, i was told that would be fine and was later charged a pet fee and told they don't honor esa

no parking fee free breakfast and very clean hotel and staff are really nice

this property was absolutely amazing. the breakfast was great.

a bar of soap in it, dried), the tvs had to be hooked to our phones hot spots to work because the wifi didnt reach the room, the ac in one of rooms didnt work and the front desk lady blatantly

wifi a little slow

just saterday and sunday breakfast too late but front desk made it work so really ok

a non guest was using the shower and laundry

breakfast was also included

-hotel does not have room

nice pool and hottub are

breakfast, one of the best i've had at an hotel

kitchen was well equipped with cooking ware and utensils

my kids absolutely love the court

we didn’t eat breakfast there

may be the absence of breakfast, but this really does not matter taken into account how plain the breakfast is in other

breakfast the room with the tub and the staff friendliness

free breakfast, juucuzzi tubs

unfortunately, there is no continental breakfast as advertised due to covid-19

fitness room, the sandwich i had for dinner in the restaurant

free shuttle to the airport (10min away

pool too small

staff was great. walking distance to fast food. shuttle to airport.

room was absolutely perfect, restaurant was superb, great coffee in the morning, and convenient shuttle to the airport

pool

the kitchen was not stocked for cooking

pool is freezing and hot tub didn’t work

and paid for spa suite didn’t get it and they refused to compromise, room had horrible odor room fan was

everything else besides the pool was good

bed was comfortable and breakfast good

more parking

room was pretty clean but baby found an old granola bar under the bed.

were dark spots on both, and it would have been nice to have some fruit maybe as everything for breakfast was carbs and some of us do not like

no fresh fruit at breakfast

easy access from freeway staff very helpful. free parking free wifi.

i really appreciated the efficiency of room service, as well

no beer or wine for sale, no bar in the hotel

fitness room is meh

though we guessed the pool/fitness center wouldn't be open which is totally fine)

free laundry. great customer service. suite was sweet!

didn't get any area or facility instructions, like where was the gym, etc

staff had great attitudes free laundry was nice warm fresh baked cookies quite nights

the small kitchen area was well equipped

price, free laundry, your own kitchen

complete with kitchen equipment

loved the kitchen in the room

charge for parking $7. breakfast was not very good

the little easter egg in the suite for the kids

great location and was able utilize laundry room to clean my clothes.

glass door to gym was nasty with prints and splatters

staff was super friendly. hotel was clean and our room was spacious. breakfast was nice.

love how front desk help me for everything my kids play on the front desk poolud83cudfb1 and it was amazing they were so night and amazing i will

ev charging in the parking lot

gym and cleanliness of room.

24 hour shuttle to the airport

very clean, great staff, great breakfast, great games room and pool

i had a late afternoon flight and they gave me an late check out

the shuttle service is incredible

shuttle service

it was nice to have a bar to come to for a refreshing cold drink too

the desk staff was helpful but the bar tender was not

it was also great to have a large self laundry facility and the clothes got dry in 1 session, definitely not always the case

i did not appreciate to have to worry about keeping my kids quiet

i like that the breakfast was included

water with a bit of coffee taste for my kids

pool closed

location of bed in loft a lil scary if you have kids

the kitchen had a refrigerator, stove and dishwasher

there are even laundry facilities a pool and tennis court

helpful staff,breakfast was good and had cardio equipment in gym

shuttle was available to pick my kids up from the airport at 11:30 p

first breakfast there was a tour group and they occupied the area for an hour or more

the airport shuttle miscommunication

a bar would have been nice

great gym/pool with lots of hotel parking

the shuttle to the rental car facility allowed me to return my rental in the evening and not feel so

the bar close too early

the gym was clean and set up well

they let us check in early! shuttle to airport was great.

wanted to stay close to the airport and use the shuttle service and found everything was fine

the room amenities were very inadequate: a small tube of lotion and a small bar of soap

friendly staff, near mall and airport. excellent shuttle service.

the snack bar should be open at lunch and have more staff

shuttle could have been better

wasn t much to eat within walking distance as the restaurant was closed at 2pm on sunday, the bar staff, especially the one who made our drinks was very rude and i am sure she made a sly

love that it has starbucks inside and most especially the laundry facility so i could wash my clothes

they were able to accommodate me by giving me an early check in, and was able to get a later check out too

it would have been nice if they open the breakfast bar earlier

they advised the guest to go to the gym

it does not offer a shuttle to the airport - it should!

super comfortable and love the fact it has a full kitchen with real plates and glasses

love to stay here, the staff is very friendly, it’s near public transport, it has kitchen and all we need as a traveller far from home it is also near the lake, so pretty to walk in

other than that, the hotel gym is clean and everything inside the hotel is

took the rail to the airport, and the shuttle to the airport

number one thing i like about this hotel if you're traveling with young kids -- you can push the two queen beds together and make a big fort that your kids won't roll out

the staff was more than friendly, the restaurant/food was great, and the wifi wasn't slow.

asked for a room in notes bought for week+ in advance to be next to eachother for the kids and didn t happen was floor 4 and 8 respectively

the bar closing before 2am, but it's still a great place.

additional charges for parking and no breakfast included.

second entry door right by the pool always locked after 11pm

outdoor pool

offered a pool, spa room and weight room but when we got there everything was closed off due to construction

late check out, so could go to my meeting then come

it's close to the airport and the shuttle was convenient

near to airport with free shuttle bus even can arrange to drop at nearby eating places.

was worried after reading past reviews, but was pleased - first the shuttle from airport was prompt, check-in was pleasant

shuttle service to the airport the driver was not very helpful and basically told us to get out and

friendly staff and property clean great breakfast and free shuttle to airport

breakfast started early (5am), and the airport shuttle was on time and great

free shuttle to the airport free parking on site gym laundry (paid)

free airport shuttle. near angle lake train station. with self-laundry. good breakfast.

only thing we would suggest is that you advertise your shuttle service to restaurants, and the boat docks

s, sitting area, great bed, great shuttle service to a great bar / restaurant and the airport + way early check in was available for

free airport shuttle was a plus

loved the pool

i smell to much weed in the hallways to many kids running around the hallway

great staff and free breakfast

great location, good breakfast, clean, and strong wifi.

we requested early check in so my husband could lay down and they worked very hard to accommodate us

breakfast, classy snacks, close to the airport yet quiet, serene atmosphere, on time airport shuttle

cereals variety for kids for breakfast

the bar bites we felt everything was a bit too much, salad too heavily dressed, buffalo wings breaded

get angry because of short ride from airport perhaps uber would be better or take the hotel shuttle

we didn't know you had wifi.

free shuttle from the airport was very handy and they helped us book transport to the cruise port

the gym is small, but functional

free shuttle was great after paying over $70 for a cab to hotel.

liked how close it was to the airport, free shuttle bus, and the variety of items on the breakfast bar

parking option and shuttle

the no elevator no pool like website says breakfast was horrible

a laundry facility and didn't have one

no pool

the laundry was way out in the garage with only one way in wished there was a closer way to get to

shuttle was limited to one per hour and filled up quick in the morning.

breakfast could be better , but beds we super confortable and tv cable was a plus that helped the kids deal with jetlag

ramen after late flight arrival, nice indoor swimming pool and even a chance do a load of laundry before free hotel shuttle back to airport—included breakfast was also great and so

nice to-go breakfast

understandable that a key from reception was needed for the gym and pool, but a little bit annoying to ask for

noisy kids in the next room and hallway very early in the morning.

friendly staff, good price, breakfast, quick shuttle

the breakfast offered quite a choice

to airport, free dependable shuttle, early check in was possible, staff friendly, room clean and comfortable

the breakfast was adequate enough to cover us till we reached our lunchtime destination

very clean & comfortable. nice people at the reception. packed breakfast and coffee

close to family, updated & super clean, wonderful breakfast & staff that's incredibly friendly, helpful & professional

staff make it a staycation and i like the laundry on site

breakfast

the breakfast......

i really liked how the staff was so polite especially the lady helping with breakfast.

the curtains block out light very well if you're sleeping in late

room service was quick

it had a racquet ball court, basket ball court, jacuzzi, pool, gym , and they had a restaurant/ bar amd also a starbucks

pool/ hot tub waa fins and liked that hotel also had a sauna

the lady from the bar accommodated us even if she was closing in 15mins

airport shuttle very nice

as gym and laundry are open, the guy at the front desk said laundry was closed do to covid

the shuttle to and from the airport was so helpful and we were able to get a ride to the metro station

breakfast was great, i really enjoyed my stay though short it was worth what i paid

we tool the shuttle to the airport befire breakfast.

however, i was extremely disappointed to find the fitness suite closed for building works and at a charge of nearly 200$ for one night and no

i spent a crazy amount of money for a cliff bar at front desk gift shop

from the shuttle bus driver to the receptionist and the bar staff, everyone was very welcoming and helpful

airport shuttle a plus

very pretty hotel. nice quiet bar. on time airport shuttle.

fantastic bar and cafe with good eats

i liked the amenities such as on-site laundry, comfortable beds and secure parking.

i brought a swimsuit to wear to the pool but ended up passing on it because it was very small and full of kids, but that wasn't a big

i had to escalate the situation to a manager who provided me and my kids breakfast vouchers for the remainder of our stay

loved dinner in the bar with bryce!

the breakfast was nice with the typical selection i expect

the beds were very comfortable and the breakfast was delicious. staff was friendly and helpful.

my kids love to vacation here for swimming and recreation at the near by family fun center

was just for one night we got there about midnight and the shuttle from the hotel i had to call them 3 times before they actually got to the airport we landed

shake the gym and pool close at 10

and the shuttle was very convenient

free parking and shuttle service were great amenities

hotel bar was really nice with games the kids enjoyed like pool and shuffleboard and there was a live musician that was wonderful

had issues connecting to the wifi which staff couldn t help with, we were given a number to call someone ourselves

there are no restaurants within easy walking distance, not for kids anyway

breakfast was great, the space of the room and the shuttle was awesome!

gym was clean and available 24 hrs

location, amazing shuttle service, staff were great

front desk was friendly. free shuttle from airport. price very reasonable.

we had no issue in room 120 but, also back in 201 there were kids running around like crazy thumping on our ceiling above us

we had check in at 3pm, but due to arriving early to attend my mom’s funeral

early check in after our long flight

and sandwiches available for a grab and go in the lobby later into the night versus going to the bar for food

the guest laundry was great but 2 other people wanted to wash clothes while we were using it and there was

love the free shuttle service to the

the sauna in the gym room is not working at all

laundry was inexpensive and worked well

room, walk-in shower, comfortable bed, courteous front desk staff, laundry room, and plenty of parking

having laundry area available.

small gym & laundry available

tooth brush and tooth paste what i like the most is they go shopping for you if you ask the kitchen

getting towels was a hassle, the gym stunk, washer/ dryer stole my money, smoking everywhere, especially by staff

kitchenette is so handy

busy staff/laundry area is right infront of the elevator which is not really so pleasing to look

a kitchen and refrigerator was much needed

late check out time is wonderful for people arriving by plane

very clean, good breakfast and polite

shuttle to the airport was perfect

the property was nice. the pool was not open but overall great

i wish there was a late check out around 3pm

shuttle, large amount of shampoo and body wash, breakfast, staff

late check out time

shuttle service to airport at 4:00am

beds are comfy, its an excellent value for the quality and there's a great restaurant and bar next door

the shuttle picked us up from the airport and helped us with our luggage

valet parking and airport shuttle

the bartender on duty went out of his way and found some soup for my kids at midnight since we hadn't eaten all night after flying in from florida

i went to the bar to have a bite to eat

property is very nice, modern finishes and great gym.

great gym

clean, room service, breakfast included, very good food and wine.

of traveling to the airport with the hotel shuttle

location cleanliness, friendly staff, laundry room and excellent food at cafe!

pet fee. no good options for food. restaurant under remodeling

laundry facilities were a bonus

also there is a laundry room for guests which was perfect

if i needed something, i had to physically go get it as no room service when i ordered food or needed an item

close to the train station. no parking fees. awesome pool!

was a bit run down, especially the pool area

the beds were really comfortable and the pool was small but a fun distraction

they were very polite and the shuttle was on time for the airport and dropped us off right at our airline

clean, comfortable--i appreciate the late check out, too

full complement of amenities and close to the airpot with free shuttle.

large rooms and pool

close to airport, free shuttle, clean friendly staff.

walking for the airport and light rail station, handy to restaurants, and good airport shuttle service

shuttle stop running in arriving time and departure

loved how close to airport and the convenience of the shuttle

let us do late check out since we got in super early am after driving 8 hours

price and shuttle service

the gym is nice, but i wish it was larger

very close to airport and excellent shuttle service every 20 minutes round the clock

the bed was fantastic! slept like a rock each night of my stay decent gym

nice dinner in hotel restaurant; convenient shuttle to airport

the breakfast and gym were very good