pool closed at 10p; too early for our family the tray in our room that the keurig sits on was not

the bedding to include the comfy pillows and the breakfast and customer service was awesome.

staff, clean room, good amenities, plenty of breakfast choices, well maintained hotel

the breakfast was good

very clean, great breakfast, great location

pool was warm

very clean and the staff was very friendly and helpful. the breakfast was also good quality.

indoor pool was awesome (even open till 10pm

comfortable beds, cleanliness, brightness and a very good hot breakfast

free breakfast with lots of options. pool area was nice.

room was very clean! breakfast was delicious with many options. pool was clean and quiet.

i think if the pool is away from rooms people should be able to swim if they make a lot of noise ok but if they

the staff, room, pool and breakfast were all great.

was very clean, pool room was very nice and the water was perfect

staff was exceptional, the room was so clean and comfortable, had an amazing pool, delicious breakfast

we thought the pet fee was a little high compared to other locations where we've stayed

the gentleman at the front desk was kind enough to allow the use of laundry room dryer to dry my load of jeans because the guest dryer was out of order

was poor, no remote for tv, safe did not work, dirty towels at the pool, gym was dirty, no paper cups for water, stairways dirty, employees not engaged

i love their complimentary breakfast,it was a very good breakfast,not a whole bunch of sugar and cakes like some hotels give

breakfast

the breakfast was great

had a king bed and efficiency kitchen with full fridge and everything you need to cook meals; if you want

pool water was not heated

the breakfast was excellant

the lobby was pristine as well as the pool and gym area

didn’t use the pool or fitness but saw they were well kept

didn’t use the pool but it looked very nice and clean

pool was closed which on the website didnt mention that , but there's absolutely nothing wrong with

pool was clean and room was warm so the kids could swim for hours

pool was the perfect temperature

also the guy that worked at the bar i dont remember his name but he worked new years day and he helped me with everything i needed

the pool area needs more light at night.

there was no cleaning spray anywhere to be found in the gym, which is nasty during regular times, but 10 fold during a freaking global pandemic

the pool had zero towels and the hot tub jets were broken

bar stayed open to late so there was a lot of noise of people drunk in the hotel

location free parking clean super friendly and helpful staff great amenities amazing rooms i had never stayed

parking was not very good

there was a used bar of soap in the shower when i checked in, made me curious how well the bathrooms were cleaned

indoor pool

gym and indoor pool were great

clean, comfortable, friendly staff, pool, weight room, great breakfast, nice location.

the breakfast was wonderful. good selection of cold and hot selections.

great breakfast right by polaris mall so location is very convenient to food and entertainment

my husband and two kids had the perfect amount of room

we didn’t expect to have a full kitchen, that was a nice surprise ( and fully stocked with plates/ cups/ silverware) the room

nice pool and hot tub

staff, great evening reception, warm pool and clean rooms

be nice if pool hours could be extended by 1 hour for adults - lots of kids in the pool and hot

from my first call for early check in, it was an exceptional experience

free breakfast and dinner snacks

great pool for the kids.

great swimming pool for kids and adults! excelllent breakfast!

my kids and i got to enjoy swimming at christmas time in ohio, which was pretty great

pool was wonderful for the kids and the room was very clean.

the pool and gym was more than i expected.

breakfast was awesome! lots of choices. beds were very comfy. rooms were very clean.

the front desk and bar people we very friendly they made us feel very welcomed

breakfast was good

hotel does have a bar that stays open at 2am, so it can get kinda noisy

the hotel also had a free breakfast and a little bar for drinks and cocktails

the pool was not heated so could not swim as long with the kids getting cold too fast.

appointed fitness center for a late night workout and a large two room suite with dvd players, a kitchen with full size refrigerator, dishes, dishwasher and a two burner cooktop

the room was clean and comfortable, and the kitchen

the only dislike was the indoor pool being really cold.

we had the breakfast all five days of our stay and it by far was the best we have had a hotel

more things for the children to do while staying at the hotel. the pool was nice.

to many people hard to find parking

nice hotel with room service operating

hotel was clean, modern, had a bar, pool table, and a place to eat

beautiful entry and lobby. close parking. food was great.

the pool closed

i had kids with me and couldn’t enjoy more… ha

comfy room and good shower. good gym. plenty of free parking.

the bar and restaurant was closed.

beautiful hotel great rooms, wonderful bar and restaurant in lobby

there was a good fitness room.

there is piles of trash in the back parking lot

car window was smashed in the parking lot

no room service, no towels, no toilet paper etc

should be 4 star hotel, only missing room service although they do have a breakfast

saved $ on eating out due to having a full kitchen in the room

easy to get to. loved it had kitchen. and very reasonable compared to other hotels.

size of room, comfy bed, friendly staff, and kitchen.

breakfast could have had more selections. but with a full kitchen, we were not disappointed.

cleanliness, parking, room size, guest laundry availability

pool could have been a little clearer, other than that, great.

was perfect in every way for what we wanted cleanliness the staff, the pool, the breakfast, the

the breakfast was great and location as well. thank you very much! :)

pool was the perfect temp, the hot tub alcove was very fancy and relaxing, check in was quick and

my son (14) especially enjoyed the pool area

the location is amazing. rooms was clean. staff was awesome. pool was warm.

breakfast was great

great breakfast

great pool also clean

small gym.

there was no room service

staff was helpful and nice, parking was easy

key card didn t work at pool so i had to go to front desk

spa tub was large enough to fit two people and the water was nice and hot

spa was comfortable

noise was a little loud at night, outlets only near one of the beds, hot tub and pool needed some

one of the kids had to sleep on the floor because they didn’t have cots

were nice and polite room was decent kids got to get in the pool, only sad part the hot tub was broken

they coughed and wiped their kids noses with their hands

pool and breakfast

nice pool and gym

the gym was not big enough to turn around in

hotel employee was especially helpful and a great bartender

it was nice welcoming when you come in they have a bar and snacks and starbucks

we loved the breakfast and the bar happy hour

breakfast, pool, gym, comfortability in room, style and city view

have an awesome pool and make sure there aren't many people in it

the gym and pool were not available during our stay.

we were exhausted upon arrival and we felt well taken care with our early check in experience

the pool could have been a little warmer but it was clean with plenty of room to sit

night, really good bed, lots of room, easy to get in and out, easy to park a car and

kids were not supervised in pool area,breakfast was to pricey for little to choose from

the bed separate from the seating area and mini kitchen space

inside outside pool best for kids

woman s bathroom in lobby was dirty

is that they had a pool and hot tub

good value. they have a pool and gym. good location

hotel bar is nice.

hours for the pool.

i was there a week and ordered food from the bar and 3 times i did not get all it contained such as missing garlic toast with pasta

the pool was very nice and enjoyable for my kids (two 7 year olds and a 3 year old), not crowded at all and very warm considering it was chilly

was a little loud in the morning when the people next door with kids were getting ready and leaving but i blame that on the loud people- i don't think it was

the breakfast was great with lots of choices, and we enjoyed it very much

room smells really good and really like the breakfast and the hottub pool

location, cleanliness & breakfast

the gym equipment was a joke

the mattress was dirty the spa tub was dirty and the room smelled like a hospital

wish they had better gym but everything was good

rate short of a 10 because the pool was closed (cov19) and i did not have breakfast but

small gym

i loved everything about the atmosphere and the pool was amazing. our room was very appealing.

it was almost like a gym where you’re forced to work out in socks

it's a beautiful hotel. rooms were perfect, bar was nice and the lobby was fun.

modern, open plan bar area.

didn't go to the pool or gym

f you know you

no fee for parking, complimentary breakfast and happy hour, comfortable beds, nice staff, room service food was great

room service was creating a new menu so we had no menu in our room

the pool water was extremely cold and my kids didn t get to enjoy like we were hoping.

the pool water was extremely cold and my kids didn’t get to enjoy like we were hoping.

clean room, quite and spacious for my kids.

couldn t connect to wifi

the kids love the pool. we loved the cleaniness

um the big thing is they were willing to allow early check in and late out that was marvelous

the parking lot needs work

pool area.

pool closed a little early.

everything was perfect but pool could be bigger.

the hot breakfast began early which was great for us when we left early for the wilds but available later

breakfast was amazing

no indoor pool available

the staff was very friendly and accommodating room was very clean. breakfast was good.

staff is excellent and everyone was great ud83dudc4d the breakfast was very good and there was plenty of food to accommodate everyone

pool area was clean and had adequate towels

maybe a heated pool after driving all day to wind down

clean room staff very friendly late check out time location

breakfast day was was ok

breakfast was nice, but a little on the cold side - eggs, sausage, etc

more options for breakfast

the breakfast had a nice variety and freshness

breakfast was good but i would prefer more fruit choices instead of just apples and oranges

everything is clean breakfast was good and great variety

the pool was not open the the morning.

loved the hot tub and swimming pool

there were way to many in lobby outdoor patio are and the very small pool

loved the indoor pool since it was very cold the weekend we were there

didnt seem concerned with 11 kids in hotel was playing tag and hide n go seek in around the whole hotel

love the balcony. the kids loved the pool.

cleanliness, location, and pool

the pool and that the room was very spacious

booked last minute! great room and very nice pool! breakfast was standard and very good!

clean room, comfortable bed, and good breakfast.

only bad thing i can say was the pool was supposed to be heated but was not warm to my liking everything else exceeded our

from the room to the breakfast no complaints

breakfast was great and lots of stuff to eat

the pool was warm

stayed jan 25-26, mainly for the pool because it’s winter and it was for my son’s bday

they have an awesome pool

no hot tub or jacuzzi in pool area

pool, lobby and breakfast center were above standards

the complimentary breakfast, especially the omlettes

the breakfast was amazing

the breakfast was great

the pool was nice and our stay was great

pool was by reservation only, one of the reasons i chose this hotel was for the indoor pool

the convenience of the ice machine before it broke and the breakfast is very good

breakfast was good. many choices.

free breakfast

the pool wasn't heated some i couldn't use the pool do to health reason

pool needs to be cleaned more often

pool should be warm to touch

close to home , close to home , accommodating and clean to our standard jackpot even the morning breakfast was pleasant and had friendly staff

the breakfast was very sub par.

very friendly and clean. excellent breakfast!

pool is very nice

spacious, bed was comfortable, and for a quick stay it had all the conveniences

i pushed on the button that i would like a view of the pool, but there was no view of the pool.

the pool water burned my kids eyes n skin

enjoyed a swim in the pool and a few minutes in the hot tub before have a great night sleep

my kids didn’t get to eat a hot meal that was paid for

no pool for now

pool closed

used the gym and it was great

and elise (and a third girl who was also nice) get a big shout because they accommodated a super early check in for me and my husband, even when they didn t have to

thin walls couldn t sleep well pool was closed

rooms are very spacious! kitchen was amazing!

you can bring your towels to the laundry room on campus and they’ll exchange the towels for you

staff was great, size, kitchen.

i like how there were a few silverware and dishes supplied for you when you needed to use the kitchen

the kitchen was clean and nicely organized

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service that was

there wasn’t even the decency or respect to talk in the laundry room

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

laundry room needed fixed. bathroom a little small.

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

breakfast was great.

staff was extremely helpful and kind with assisting in early check in and late checkout

the breakfast could've been better! maybe think about incorporating a waffle maker

pool staff location and cleanliness

how random people took.over the pool

laundry, location, beds

the pool was nice and the complimentary breakfast was delicious

clean, location, comfortable beds, and great free breakfast

friendly staff. gave us a late check out.

the breakfast was a very nice

location tucked behind another store, more signage towards parking lot and entrance

the pool

swimming pool was closed because of no heater for water

cleanliness, friendly staff, free breakfast

pool closed

the pool was closed, the bar and breakfast were basically non existant.

free breakfast or coffee

pool out of service, nothing like website

did not eat breakfast.

charged for breakfast…big surprise as usually it’s free

the indoor swimming pool was freezing

did not like that there were 12 kids unattended in pool at 10 am

they didn't have ice tea made, but the staff was sitting at the bar talking

also, i was disappointed that i could not eat at the restaurant due to no staff and the bar was closed because there was no bartender

for for number of guests and size of property, toilet in room clogged, the number of women at bar and roaming around appeared to be prostitutes by way of actions and minimal lingerie style

it was a suite with a kitchen and there were dirty dishes from the previous occupant

no towels in the pool room.

location good, breakfast was ok.

what is pictured but that didn’t bother me i was still able to make it work because it had the kitchenette i needed but the stove top in the kitchenette did not work so i had to buy take out

pool was closed upon arrival but was opened on friday and saturday but closed sunday, the day of

our room was massive. breakfast was good. kids enjoyed the pool.

breakfast was good

place to stay with elementary aged kids, they liked the pool and thought the room was super luxurious

able to use pool and hot tub because kids had puked in it

there's breakfest in the morning and gym access 24hrs and a pool

hotel was beautiful, very clean, staff was friendly, other guests were friendly, breakfast was fantastic

kids in the hallways after midnight and neighbors had bass and music loud enough to wake us up

the pool is open untill 11pm

breakfast could have used a little improvement and been a little warmer but they had a healthy

kids on my floor running, also up early making alot of noise.

we enjoyed our time swimming in the heated indoor pool, was surprised by all of the kitchen supplies that were provided including pots, pans, and silverware

we enjoyed our time swimming in the heated indoor pool, was surprised by all of the kitchen supplies that were provided including pots, pans, and

were a few cockroaches coming from the kitchenette sink in the middle of the night

the hotel gym is the best i’ve ever seen in a hotel

pet friendly! breakfast was delicious! staff was incredibly helpful and nice!

the room and the hotel was very clean and loved that they had a pool table in the lobby

i also loved the lobby, there was so many places to hang out and the bar was nice too

it was nice and the kids loved the pool!

gym was nice

the welcoming , rooms and pool

breakfast was amazing and it had so many great options

cozy bed, a good wardrobe, and a nice kitchen

we loved the court area, pool, hot tub, and the propane fireplace

breakfast was nice. room was cleaned where there for dance competition

breakfast, staff, parking, kitchen, fridge, stove, microwave, temperature, quietness all good.

my kids were very disappointed

no not really i m just doing the laundry and groceries shopping

the breakfast was quite poor, and the gym had very few equipment options.

there are cafes, restaurant and bar area

great sleep. great room service. nice pool area. definetly staying here again

the pool and hot tub were nice

pool water too cold and hot tub down for maintenance. ud83dude41

the hotel was very clean, the breakfast was delicious

too many kids in hot tub & jets weren't good in hot tub. nice pool area

very clean and has recently been remodeled. great breakfast.

free breakfast, price for pop or snacks is way too expensive since they removed machines due to covid

hot tub was so hot we couldn't get in (consensus of multiple people in the pool area)

pool was so dirty

needs a free breakfast like most places have. the restaurant inside was very pricey

other than the pool, everything was lovely. i had a great anniversary weekend

the large fitness center, although not all equipment was working

parking and access was very good

hotel pretty empty, parking by doors

very clean and waitresses bar tenders waiters were very attentive.

the bar was wonderful. he rooms were modern and clean. the bed and pillows comfortable.

loved the pool and it was a warm temperature

the indoor/outdoor pool was excellent and well maintained

the evening snack and the breakfast was very good.

the pool and hot tub were awesome and the fact that they were side by side made it easy to watch kids in one while they were in the other

kids loves the indoor outdoor pool

outdoor pool

great room,workout & pool area & great, friendly staff

comfortable beds, interesting room, design, excellent breakfast

the breakfast bar is clean it prepared it is ample with choices

the standard room with 2 queens has a separate pit group sofa and wet bar area with fridge

not stay at this property with kids

breakfast area was a bit tight as there were a bunch of college kids eating at the same time

comfortable bed clean room breakfast was great nothing fancy just was i expected

breakfast should have more varieties

breakfast didn’t have much of a selection

the room was great and the laundry room was convenient

i liked the room and the pool. the free laundry was also very nice.

the clean kitchen space, also really liked the vanity space

free laundry machine making drying towels easy

we had 3 kids with us and everyone had their own bed with the pull out couch

breakfast was great! very clean!

beds were comfy great breakfast and staff was nice and polite and very helpful nice pool

beds were comfortable. breakfast was very good. rooms clean. friendly staff. pool was great!

she was so friendly on the phone when we called to ask for an early check in

they have the best breakfast i have had in a hotel

good lay-out to the room with the small sitting area and the kitchenette

only one trash can found, unless there was one hidden in cabinet in the kitchen

it is always clean, staff is friendly and breakfast is great

only downside to this hotel is the grab and go breakfast

kitchen counters tiny