only the pool is very small, but the other things there are really good

for two nights here, the staff was very helpful and welcoming , hotel was very clean continental breakfast was good too

the breakfast could use improvement.

great breakfast

breakfast ending at 10:00 am. breakfast on saturday and sunday should be until 11:00 am

the pool is too small and we could use it because there were too many people every time we approached

everything was good and has great breakfast too

the pool location.

protein for breakfast the eggs ran out very quickly and they didn't replenish them otherwise everything was

the pool was closed, but we were able to use the pool at the hotel across the street

the room itself had a very comfortable bed, fridge, microwave , small kitchen sink and an excellent shower

we loved the suite with kitchenette

the hold staff, it’s just her hospitality was amazing she made you feel like you was in you mom kitchen

clean, comfortable studio room with a full kitchen, comfortable bed and pillows

the staff was awful in the laundry machines did not work. it needs some serious updating.

pool was clean and never busy. they always had towels stocked outside as well!

breakfast was weak. no bagels or english muffins

i haven't used the gym or swimming pool but looked nice

beautiful pool and fire pit. the lobby is decorated really festive and very welcomingud83dude42

breakfast was okay. room very efficient

laundry room dryer and washer sometime didn;t work

from the window, balcony, tasty breakfast, good location, free parking, spacy bathroom, lake, laundry, iron

great, helpful staff. breakfast and the pool area were wonderful!

staff was pleasant. asked for late check out. staff granted without hesitation.

st importantly to me), the friendly staff, the decor, the smell, the view from the window, the breakfast, the reasonable price

super clean available towels at heand security,basket ball court and mini gulf were a key for kids

rum was clean, my family and i enjoyed the pool and spa, it was clean, in good shape and temperature

you have to stay at least 3 days in order to get room service.

bed, room, parking, cable tv, breakfast, coffee. check in was simple. location was good.

they do not do room service regularly anymore they will only come in every three days at most, they tell you to

however, this is a bit of a hassle having to either wait for a shuttle at certain times or drive your own car

the pool for the kids is spectacular

room service

golf course looked good and the pool area was great

room service very confused

room, friendly and attentive staff, very good & varied breakfast, safe location, easy and quick

the pool and breakfast were a great perk to add to my business trip

pool area could be made more comfortable and appealing, attractive!

staff, clean room, pool, breakfast and coffee

staff was amazing, from check in to needed help with the laundry and checking out

it's clean / food was awesome/ pool was good for the kids ..

buffet included fresh fruits, breads, all kinds of meats as well as a chef making omelet, pool nice, 3 treadmills, bike, free weights

gaming hook up was problematic. kids will be disappointed.

breakfast wasn't as good as i thought it would be.

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

very big and modern room. nice gym.

was large, very clean & very nice pool area was great & relaxing free parking breakfast was nice staff were

rooms were excellent as was the room service

the room was good and large enough to separate the kids during down time.

having two rooms was great since we were with kids

the pool was warm and perfect size

good breakfast everyday debbie, and odalys was very nice and friendly at the front desk during the days,

the breakfast is good

we had no problems with the pool

pool was awesome. outside sitting area was very relaxing.

laundry closed early 9pm

loved the size of the room, hot breakfast buffet and having our own kitchen

modern room with full kitchen.

also, the breakfast was nice, a variety of toppings, fruit, proteins and dairies, super friendly for the

the kitchenette included an almost full size fridge and was well equipped

used the wifi for work and it worked well

the gym was quiet small & very hot with no air-conditioning.

buffet breakfast was very good and fresh

the room was fabulous, the pool was relaxing, the breakfast was wonderful (with a big variety to choose from), the shuttle to

pool wasn't chilled & was quite small.

and comfortable bedroom with good view over the lake swimming pool close to great shopping

in spite of covid they even managed a hot breakfast and great coffee

hotel pool was refreshing with a hot tub as well

little lizards everywhere running around the kids thought that was an absolute delight

the pool not very inviting

pool warm

place with 3 golf courses and beautiful view

not much to do no fun activities for kids

the bed was incredibly comfortable and the benefit of the kitchen and luxurious bathrooms made it feel like a real vacation

a little better on making sure things in the kitchen are clean

the pool was clean

it's a perfect location, the pool was fun, and we slept well

shuttle was extremely efficient & timely

and was able to do laundry

amenities, flexibility with parking our trailered boat, pool/spa was well-maintained

peleton in the gym

room service only for breakfast.

very nice pool and gym

early check in, helpful beach info and chairs and towels to take to beach were free

, wife, plus two kids)

shuttle bus to the beach convenient garage parking

we love the fact we don't have to worry about where to eat breakfast and dinner each day

not a lot of parking.

staff non smoking exceptional room kitchen in suite wonderful shower pressure complimentary breakfast

was very clean. free breakfast was decent. comfortable and quiet room.

the breakfast was great and the staff very friendly and professional

ximena - great waitress, great service. pool bar service location ambience

free laundry on site and all day coffee

the facilities were clean and tidy and included a bar, free breakfast, restaurant, pool, games, cool outdoor patio, free laundry, and arm band for room entry

clean and roomy studio plus tasty breakfast. the staffs are super nice.

breakfast delicious and full of options to choose

rooms were super perfect. kitchen, living room, comfy bed.

rooms had kitchen

we appreciated the facilities, such as pool, gym and basketball

17 trips down the hall, down 2 flights of steps, out the door and around the tennis court and the pool to get to our car which was parked in a handicap parking space

grills at pool area

in close proximity to shopping and restaurants nice clean pool

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool and for pit area were great

shuttle from airport very convenient and professional.

pool area is very nice as well

happy hour, breakfast, helpful staff and cleanliness.

is great, your about 20 minutes from everything in multiple directions which was nice to keep the kids busy

very nice room and breakfast

was clean, staff was five star, breakfast bar was delicious

also while i was in the spa i noticed it needed painting and could use updating in the decor department

mattress was not comfortable , maid service not as i expected from the ritz and pool/beach staff seemed too many for too little

coffee bar in room was not adequately stocked

the location, the hotel, the staff, the luxury accommodations, the view, the beach and the pool

wifi worked perfectly all across the grounds so we could work by the pool

although the prices have gone up at the tiki bar we don’t want to make it so it’s not affordable

and pools close at dusk

tikki bar very lovely place for an evening drink

loved the spa and the beach was the best part of our stay

& cleaning clearly heard impeding my sleep; no visible signage providing hours for breakfast or gym

the pool area was very nice and i liked the laundry facilities that were in the pool area

nice pool area and bar with happy hour

inn very clean, pool clean, fluffy pillows and staff very friendly.

i loved my first floor room had a patio right in the pool deck!

the free laundry helped so much and made our stay to help leave with clean clothes

clean, comfortable, well designed rooms with kitchen

good pool for kids / great bartender too

complimentary breakfast, pool, and close to everything.

lovely pool and bar area

the hotel lobby bar makes awesome drinks and has great sushi

was no live music at the bar during the night

parking was a problem gym needs upgrade

now we can t wait to return with our kids for the perfect family weekend getaway

felt there could be more afternoon/pool activities for kids, since it is such a kid friendly hotel

the location is good near the airport, nice rooms and a large swimming pool. beautiful view.

the chef that handled the taco bar friday night was amazing

lobby bar a great asset

friendly, helpful staff, clean rooms, great patio/pool. good location

the bar staff was amazing.

our children loved the pool

enjoyed the pool and the gym

small and low kids size toilet that was oddly angled to allow door clearance must have been an afterthought

the jacuzzi and the pool area very nice and relaxing

everything the pool the staff the location the people very nice

nice hotel, easy parking, although this is rated as 3 star it's nearer 4 star very nice pool area, great friendly staff

the pool was wonderful and spotless, not a single leaf inside, the gym was beautifully maintained and clean

tasty continental breakfast

pool dirty, needs pool lay down

april 29th we hadn't internet, neither tv, the gym was closed (electrical issue)

the only thing is we wish breakfast was kept open later than

also, lighting in the kitchenette and bath area was too

our kids had a ball there too

all adult crowd no kids around the pool splashing everyone.

excellent, courteous and friendly staff. nice pool area - great bar and outside kitchen

full breakfast, location, great staff, heated pool.

the pool, jacuzzi and the gym!

full breakfast, location, great staff, heated pool.

was able to check in early- staff was helpful, friendly and understanding of my need for early check in

all the facilities we needed including laundry spacious room, good breakfasts, access to pool and sunbeds, good location for travelling

very tiny swimming pool.

breakfast was excellent. room was quiet, clean and close to the elevator as we requested.

arriver late - water in outdoor swimming pool was cold

the pool is great at this property.

also, the breakfast was fresh, clean and with healthful options

pool area little far from rooms but they will take you in golf carts so not a problem!!!!!

spacious accommodations with full kitchen were very comfortable. the view was very charming.

spa, gym, pools, golf cart transport on property, van service to beach and 5 th ave were all great

large unit / cottage had fully stocked kitchen and comfortable bed

had to take a shuttle from the lobby to the pool everyday, but it wasn’t even really an inconvenience

the day without telling us, and we waited longer than we would have liked before going in to the bar to settle our tab, only to find he had left

walking distance to dock, restaurants, and shopping. food and bar on property.

they breakfast is really good too

the bar and pool was awesome

nice pool, also fitness centrum was good

gym ok, pool ok

room service was timely and did a great job

breakfast was good. bar was convenient with a great view.

view from bar lovely

gym not ventilated and smells like sweat

pool was small, but nice.

pool was nice could be bigger. more than twenty people fool.

small pool

great location. lovely light dining area and nice swimming pool.

and well maintained hotel with rooftop pool and restaurant

very frustrating as you're trying to relax by the pool

gym was an after thought, a little disappointing

large room, with nice equipped kitchen: big refrigerator, microwave, oven, dishwasher and washing and drying machine

the week we stayed there was a lot of kids 10 and above that dominated the pool by throwing football and having chicken fights

parking in front of the room

food was awesome, great menu and service for room service

sometimes it's nice to stay in and order room service or pool side lunch

clean , beautiful views , easy location with kids pool & beach right in front of you.

though i clearly acknowledged 2 adults and 3 kids

free guest laundry

you are expecting food and bar service you’ll be disappointed to learn that those things are very limited

breakfast is very simple, prepared in the bar area by the barman

at first said room wasn't ready but we waited a bit in bar area and soon told room was ready

and staff extremely helpful, offered free laundry service and gift of chocolates as we departed

also wish there was a guest laundry onsite

plus, walking distance from the gulf, although having shuttle service doesn t hurt

service, front desk staff, room staff, hotel style, feel, spa team and spa manager, rooms, pool area, walk to magnificent naples beach, strolling along

and well maintained hotel, nice decor, free wi-fi, wonderful amenities and excellent room

the gym is well equiped for every level of workout

the staff were unfailingly courteous and efficient especially the room cleaners, pool and room service staff

and pillows good staff efficient, sunset bar well designed

beach bar menu items were good - especially the grouper tacos

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

location has everything beach, pool bar and restaurant

no room service no meals eaten corona 19 precautions

laundry machines were dirty

pool was heated and very enjoyable

thing (that no one can really help at this time) was that online they're still advertising full breakfast and they hardly had anything right now

complaint is i wish their breakfast menu had more options

shuttle to airport and walking distance to eat at a nice cracker barrel restaurant

birds, animals, air boat ride, local foods, party atmosphere at night beautiful pool, terrific weather in south florida

big rooms, excellent pool, very good breakfast

our room was very good and with having a small kitchen enabled us to make cups

big rooms, excellent pool, very good breakfast

was spacious, good sized gym and swimming pool area

all equipments in the gym are old. elevator is not good. .

my kids couldn't sleep on the pull out bed because the frame was broken so the mattress kept falling

the laundry room dryer was out of service the whole te we were here

pool was out of order

excellent service, very comfortable, very clean. the best thing is the pool inside the hotel

the pool area was very nice with very modern comfortable outdoor seating in the shade with ceiling fans

snack store, continental breakfast had a good variety

the shuttle was able to accommodate our 2 smaller kids' car seats and get us to the airport very early

nice clean hotel. priced right, good location and loved the heated pool.

it was hard for our kids to fall asleep

the staff was very friendly it was very clean the pool area was amazing

the breakfast n pool

suites, great wi-fi, amiable staff, with clean and modern facilities (pool, gym, lobby,etc)

the staff were excellent and the pool was very nice

unfortunate everything such as gym and pool were closed

outdoor pool area was gorgeous and a great place to eat breakfast

friendly staff, clean hotel and nice pool. also near some good restaurants.

pool is not heated so is not used

breakfast was just ok. mainly frozen food sausage, eggs. but waffles are good.

availability of shuttle service

a fantastic continental breakfast and laundry if need be

very nice room for the price! we enjoyed swimming in the pool which was very clean.

it was loud and hard to sleep had to change rooms and still could hear kids running around

liked being able to do our laundry there too

the pool was freezing cold, a pity the dont warm it up.

bar area is too small and they have many items that in the bar are no available.

and high quality treadmills in the gym

however, staff welcome us to use the pool

that the laundry facilities were not in working order.

good breakfast, nice and clean pool, the bar

the room was very clean & spacious, they are one of the few hotels offering a quality breakfast of fresh fruit, sausage, scrambled eggs, omelets, bagels, cereal

although we didn t swim the pool looked lovely

good breakfast, fast internet

they even managed to produce a range of breakfast items on thursday morning, which was the last thing i'd expected

the wifi was intermittent on some devices, about 1/3 of the tv channels worked consistently, and they

location, nice pool area and gym

the room was very clean, and the pool was in the perfect position for natural lighting / heating

there, from the shuttle service drivers (john, bill and leigh

i loved the pool and the sports bar food they have inside. staff was very professional.

location was great. food at bar attached was awesome. wedding anniversary was a success.

the wifi stuff

would have been perfect if we were traveling with our kids

breakfast was great, the rooms were clean, and spacious, great location, the hotel was walking

pool could have been a little warmer.

breakfast was very good! staff made it enjoyable. great variety.

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

breakfast was great, maybe more fruit would be nice. overall great !

no indoor pool

pool area was satisfactory, but the pool could be a little larger

along with the cleanliness, the extravagant breakfast buffett, and the most comfortable of rooms

the breakfast was great! the room was comfortable and we felt safe there!

i also like that we were able to do laundry

the amenities, including a pool and a delicious complimentary breakfast, were a great bonus

great price, clean, fairly close to beach. pool was refreshing. breakfast was decent.

quality of there facilities. great breakfast.

were wide varieties of breakfast items to choose from

very small pool, busy location

hotel room was well stocked with a kitchennette and a good layout for someone with limited mobility

quite user friendly with small kitchen, sitting area and very comfortable bed

the pool and grill area ..

balcony grill gap is long that small kids can go through it and fall

at the pool so we found something else to do the people were throw trash and food in the pool my kids went and cleaned it all up so they could go swimming 5mins after the lady from the front desk

great pool and courtyard

were so thin they don’t provide an actual comforter, i had to go buy some throw blankets for my kids cuz it was freezing in the room

our room location made it easy to watch the kids while at the pool

to covid-19 there was no food service, but the room was clean and the pool looked nice and clean

nice staff and clean rooms and pool.

the room was very nice remodeled breakfast was fresh and delicious. people were nice

updated. comfortable beds. decent breakfast.

pool was nice, always stayed cleaned and it was good for kids

room, very nice with kitchen and full size fridge, beds were super comfy

i loved the free laundry facilities

laundry and gym free to be used

it was very nice clean i liked it had a kitchen thanks

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

clean spacious room, good comfy bed, property grounds clean, staff was pleasant, good pool area, coffee maker in room well

the pool was clean and large with a nice jacuzzi

i liked that it was pretty (but most hilton’s are) and i liked there was a gym onsite.

staff was great, loved the pool area and hot tub.

having a restaurant on site. nice pool. large room and bathroom.