apartment-type facility, plenty of parking, all furniture and facilities in excellent and functioning order

there was a kitchen.

breakfast was a delight due to the cheerfulness of the staff

excellent breakfast and great location

wonderful location, nice balcony and parking, quiet room with kitchenette.

the breakfast staff is friendly and the food was great

staff, perfect location to galleries, restaurants, shuttle to destinations within 2 miles, pleasing breakfasts

the gym and laundry were a welcome addition

and restaurant bar area are warm and inviting

) us, and the kids were running around, jumping and screaming when we were trying to wind down at night

required valet parking

the restaurant and bar staff are friendly, great food and drinks.

fitness center was fine

i wish there was a direct line to housekeeping and shuttle services.

from the valet to the young lady at the spa facilities

as well as happyhour and breakfast at the hotel

it would have been nice to have room service

the rooftop pool, hot tub, and bar have magnificent views

free drinks and rooftop pool was extra perks

our room was below the gym and we could hear some activity early in

the spa was wonderful the staff was very gracious

@�b

beautiful lounge area outside the spa in pool area great day or night

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

beautiful lounge area outside the spa in pool area great day or night

location was great, pool was nice and the beds were great.

this would not sleep 4 adults, luckily our kids are small, so one of them could sleep on the chaise part of the couch, but it was very firm,

the location, the staff was friendly and the pool was nice and warm

very accommodating with an early check in for us as we brought our 9 month old

had a reservation for four adults and three kids ( one room with two large beds and another room with one bed)

erything we ate was delicious without exception) and a very cozy bar in the lobby

wonderful location, nice rooms with wonderful decor, good bar downstairs and coffee

we ordered room service and it was very convenient

the spa was smaller than anticipated and the gym as well.

- a wonderful restaurant

great place for a long stay as has kitchenette

friendly staff, early check in and extended check out

and info pamphlet was useful - fridge, stove, oven, microwave, kettle, coffee maker, and sink in kitchen - adequate bathroom - delicious breakfast with good variety to choose from

we had 3 separate rooms: bedroom with nice tiled bathroom, cute tiled full kitchen, and a living room with nice tv, decor and mini fireplace

most everything, especially staff. kitchen with all dishes and cooking equiptment was wonderful.

it was very clean, kitchen had all we needed, and the beds were comfortable

pool: hours need to be longer into the evening; also the employee (21 mar, fri) just came in at

the suite has a kitchen with plenty cookery tools, cups, plates

we didn't get an opportunity to try out the shared indoor pool, but maybe next time

the pool was closed; not communicated on the internet

my kids loved swimming in the pool and hot tub

of a minor thing - the beds are on some wood decor steps which made it harder for our kids to get into the beds - and the beds are fairly high compared to a regular bed

decor is traditional santa fe with modern conveniences like good wifi

the pull out couch/bed that my kids slept on was lumpy and old mattress

t open long in the winter while we were here)

good bar with lots of food and cosy fireplace

our kids loved the pool and the little koi pond

the pool was 87 degrees and warm enough for kids to swim in even in late december

the wifi in the room was awfully weak

nice bar that locals frequent

the $25/night car parking fee is

) from room service, but an exchange was handled quickly

difficult parking.

00 a day for parking after paying so much for our stay

the restaurant and bar was very pricey. we eat at other restaurants

once in my room the restaurant kitchen was next to the room

except the advertised “kitchenette” was a very small bar area

had a room with a fireplace and a bar area and a separate sleeping room

friendly and helped us get a pizza ordered for our arrival since we were arriving right after the kitchen would be closed, and the sheets and bedding in the rooms was amazing

love staying at hotel chimayo it’s right downtown has a nice little bar charming rooms price is good has the santa fe charm close to all walking distance is what i

great laundry service, both rapid and perfectly presented

only thing which could have been better is bar being open, but virus prevented that

i liked the location to the plaza and the on-site bar and restaurant

it’s beautiful decor, roaring fireplace, amazing bar and restaurant.

in the covid 19, they charge one time pet fee $75 for the first dog

the breakfast was better than most

don’t really dislike anything but i would like to suggest that the in room coffee bar have two packages of regular caffeinated coffee

the staff were all very friendly, the rooms were cute, and breakfast was delicious

has been well thought out, both in the newer suites and in the reception/breakfast area and all is well thought out, keeping to the vision of the original hotel

breakfast included a burrito bar and fresh fruit

the restaurant and room service food was delectable, high quality and delicious.

service exceeded expectations, spa was fantastic, friendly shuttle service and readily available to my needs

good looking hotel with friendly helpful staff, especially shuttle drivers. fun place!

the hot tub and pool were peaceful

the front desk could keep some change on hand for the laundry room facilities.

room was clean and i got a early check in option by email, i didn’t have to call and ask for it

the staff was very helpful and worked with me on early check in and late check out.

the pool was a little small and crowded. there were stains in our sheets.

hear people in room above walking back & forth in the afternoon & kids screaming outside playing in pool during the daytime

pool and gym were small but not really what i was there for anyway

we had a butler. there were london style taxis to shuttle us to nearby locations

exceptional staff great for pets and shuttle service was awesome

older gentleman who hosted us for breakfast and happy hour, to your wonderful and accommodating shuttle drivers

hacienda is the nicest hotel with spa we have stayed at in santa fe especially for the $--- night vipprice

the bar was to open at 5 but didn’t open until 6

room service bad apple juice was sour sick but the rest of breakfast was very good

pool side fire place was good

was dirty , bed was sagging at the middle , room service was ok , we always had missing towels , no soap, no wash cloths

i would have been so pleased if we had room service without asking, just a tidy up with soiled towels gathered, trash emptied, fresh water

great outdoor heated pool that we used in late october. nice hot tub.

wifi was not working all the morning this was supposed to be an upscale hotel

a nice wine bar only a minute walk away

me but seems like a lot of hotels class themselves not as hotels but as resorts if they have gym or

this hotel allows dogs and along with the extra room service charges, these should have been advertised upfront

never got wifi after complaining.

breakfast was a nice bonus

other breakfast plans, just grabbed some fruit

there are two pianos in the lobby piano bar (plus a huge grand piano in the breakfast room) but the entertainment wasn’t happening at

a grab bar in the shower from us older guests would be a good addition.

i have more compliments for the breakfast, it was excellent

lovely room which even had a kitchen and private patio which we did not expect.

the breakfast was cooked with fresh ingredients and made on site

i loved my spacious room as well as the delicious breakfast

room with full kitchen, large bathroom with full size tub and a,private patio

had a clean room with kitchen facilities, comfortable bed, choice of pillow thickness, with good parking, close to

the staff was incredibly friendly and helpful with accommodating our early check in

we had a kitchen, king size bed and a fireplace

on site laundry and gym

the included breakfast is over the top delicious

also, manager was very accommodating and showed us where we would safely park our vehicle with a 17’ trailer

the lobby provided a place to sit and sip coffee and read, and the new bar was quaint and visually cool with excellent chill music

casitas and beautiful grounds with adequate parking, grassy park area, pool, hot tub, food trucks and night time entertainment

i couldn’t use the pool because of covid-19

we took a dip in the pool with our two teenage daughters which was a nice relief after a long drive

folks were not always knowledgeable about services available at the motel, such as hot tub and laundry

i love the location and the size of the room the pool was awesome

only one washing machine, in use, we went to laundrymat

covid bag breakfast

breakfast including waffles, fruit, oatmeal, etc

someone left there laundry hanging on the stairs railing out to dry

pool was colder than expected the hotel definitely needs an update

the pool was amazing!

also, the bar and restaurant were excellent

the gym was good, but they need more equipment

bar and grill was good, had a lovely meal

clean, comfortable, good breakfast, friendly staff, nice hot tub and pool

place to stay with kids

issue but we had a issue after we checked out that we wanted to fill water for the trip and the fitness center water was not working, i asked where else we could get water she just says there was

unfortunately due to state restrictions the pool and hot tub were closed

nice breakfast

pool not in service

gym

the breakfast was just right, too

they had their gym open by appointment which was good

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

all times, a little pantry & kitchen area if you’re hungry or thirsty, there’s laundry and a gym

) gym is small but functional

the quiet room, accomodations and the breakfast! especially the burritos.

paid laundry was somewhat inconvenient although i’m glad that it was available.

the gym is small but good enough to do your training

if your upstairs guests have kids, you can hear every single step

teriffic staff. spacious property and the cleanest and nicest pool and hot tubs. amazing!

not ready non existent shuttle service- even though i asked 24 hrs in advance no coins for laundry at front desk handicapped bathroom had no hooks or adequate shelving 3 urns of coffee were

place to stay with little kids

the shuttle bus wasn’t running proper! that was one of the reasons i chose to stay there!

no pool

no food. no gym. horrible lighting. and worst yet, miss representation.

smelled musty and like a gym, i had to spray room deodorizer a few times

breakfast area and pool were shut down due to covid concerns

free parking and wifi

i have two little girls, so the pool was definitely something that they enjoyed

decor and architecture nice. love warm cookies. shuttle guys to downtown very nice and timely

welcoming staff, easy check in, free parking and chocolate chip cookies

room with microwave, refrig, safe, free wifi, and nice small balcony, with 2 chairs and table

room mate needed help with tv and wifi and got little

kids next door we're loud.

i'm disabled and the pool and hot tub was very difficult to get into

the very small gym was definitely a downer, staffing was just ok, and could have been cleaner.

not working which i did plan using but used the eliptical instead - which out of everything the gym could have used some tlc

since i don't eat a large breakfast, the choices were

the quality and the indoor pool / hot tub

the breakfast was excellent as was the pool/hot tub

loved having laundry facilities

and i was happy i could wash clothes and be ready to go home with laundry done

have never been to a hotel where you could not bring a drink from the bar to your room, or order a bottle of wine

the pool

the breakfast and the pool

chose this hotel due to their pet friendly rooms, parking space, and location

gym had no towels, tv didn’t work, machines old and not well maintained

and coffee being made in laundry room,

the spa service was good

great get-away!! spa amazing !!

they also have a five star spa on location

had talked with staff long before booking asking for spa pamphlets

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

beautiful location and walking distance to casino!

spacious room. beautiful building. kitchen. trails.

next to a resort hotel+casino

free breakfast, free parking, free internet, in room refrigerator, microwave and stove

the pool was kind of small

long hours for the pool.

very few games or activities for kids.

service at turquoise trail bar and grill was very slow, for us and for other customers around us also

nothing for kids to eat so bring your own

players club for casino was fun

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour

convenient to get in and out, great parking and close to the casino

wished it was connected to casino but enjoyed anyway

in order to eat at restaurant you have to cross the casino smoking section

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees