the wifi was really good

room was nice and spacious, the beds were super comfy and there s tons of free parking

there's lots of parking, including out back where larger units like truck and trailer can park

outside of building and parking lacks curbside appeal

bed was awesome, there was a band playing on friday and saturday and the bar was cool

the pool needs a good cleaning!

also the pool could open a bit

kids waiting in the car impatiently

pool and water slide were amazing and

we were just hoping for a little more freedom of allowing the kids to swim longer while we ordering and getting food to the

very friendly staff very clean and the bar staff ene out of there way to bring me food

the room, breakfast, pool were all amazing. i was very impressed.

the omelet bar in the morning was also fantastic

there were laundry facilities on our floor which was a plus

close to casino

i really like that the casino is in the same complex and two great restaurants

was a really nice room at a great price, really convenient being attached to the casino and the players lounge made it even nicer having a nice quite area to relax and play, the

casino beside it

parking was easy and convenient. seen security often

casino sucked!!

nice kids pool area and great amenities all within the hotel

was good. noise with kids screaming until having breakfast..

like the location, my kids enjoy the pool and i like that it's not too big of a hotel so it's easy to get to your room

our kids had so much fun in the pool

parents not managing kids.

i lived seeing all the purel you had in the gym. it showcases your clealiness and awaresness

no. well would be perfect if there was a bar in hotel but it waa still great

gym could have been a little better, but they have a partnership with a local gym nearby which

laundry service seems to me too expensive

beautiful never knew it existed , very nice staff great bar and restaurant cibo

the pool and waterslide area appealed to all ages

when they closed the pool for maintenance it meant the gym was also inaccessible, disappointing.

great pool slide for the kids

kids loved the pool.

clean rooms, affordable, great pool for kids to blow of some steam!

we used the hotel bar most evenings - the staff were exceptional and so kind to our young granddaughter

enjoyed the saltwater pool, fitness room and beautiful view

the staff was really helpful and we really loved having access to the pool.

gym on the 21st floor was adequate but small , with one of the eliptical machines faulty with a

the room service burger was great

wifi is spotty, kept dropping off my phone, but my laptop seemed to do better and i was able to get

restaurant and spa was closed monday

i really appreciate the peloton and mirror at the gym

beds were comfortable, clean, meals were good at the restaurant there, spa great, staff polite

ir in the tub) there was no room service menu in my room

the breakfast staff were quite disorganized on saturday and sunday and as a result food was over cooked

indoor pool area was very steamy, but the kids enjoyed taking a swim

the gym was pretty much non existent

didn’t have pool and a gym even though it stated it on the website

size of the room is good for family (1 adult +2 kids).

the gym was clean and not too

location, parkade, restaurant and bar was a great plus for us.

no room service

bath plug didn t work so couldn t bath and couldn t get room service after the concert

the hotel supplied a complimentary soap bar, but who uses a soap bar for anything but washing your hands

wifi was horrible had to download chromecast app to watch tv but wifi sucked no fridge in the

great central location. wifi worked great. rooms were spacious. staff were friendly.

wasn't working and wifi isn't the strongest

liked the gym wasn t to bad

it would help to have a metal bar affixed to the wall or within the

next time l really would like to use the spa services, if more time available

we did not realise there was an extra charge of $5 per person to use the pool and gym but they did not charge for our child

bar & lounge is beautiful

the bar menu was great for me and the buffet breakfast with chefs whipping up omelettes was lovely as

the gym and pool area is in need of a facelift.

we used the fitness centre, it was clean, well lit and the amenities (treadmill, bikes, etc) all worked well

loved the food staff accommodation and pool. great location

kids like the swimming pool more than shopping

kids like the swimming pool more than shopping

the location … the outdoor pool area

pool and hot tub were clean and worked as it should ...hotel lounge was good service

the rooms and bathrooms look nearly renovated, and were very clean. nice gym facilities

breakfast was excellent, my room size was perfect, the location was brilliant and an easy walk to

location, staff, breakfast and over all positive vibes.

only liquid soap provided, so i had to walk to a nearby convenience store to by normal bar soap

bar fridge was nice and cold to chill our drinks and the ice maker was just down the hall

all staff are indians and very helpful from reception to room service

the room was directly over a bar and i was subjected to loud music until the early hours of the morning

people in the bar adjacent to it. are shady and r a pain in the butt to say the least.

if there was no vlt s and bar was closed, they wouldn t get so many drunks

the name of the hotel is very deceiving, and is located in a very sketchy area, as well the bar clientele enter through the same main entrance as hotel guests

breakfast was excellent and the staff very friendly.

the pool and fitness center was very nice as well

the bar facilties are good

was wrong at all- if i need to say anything the pool is very shallow and there was a leak in the tub, possibly

and the pool closed two days and my kids had nothing to do

laundry facilities on site and front desk provided soap and dryer sheet at no cost ($1 coin

lots of unsupervised kids

cold pool

was good, breakfast was good, ate dinner at the bar it was good and service was all

breakfast is fine. not so much for kids but still we enjoyed it.

breakfast buffet was awesome and the rooms were quiet. the bed was so comfortable. loved it.

the breakfast option needs to be mentioned too

inn suite was fantastic - great kitchen, super comfortable bed, extensive breakfast

love the homey ambiance with complete cooking/kitchen stuffs

liked my room big really clean kitchen dishwasher two tvs and

comfortable with a good breakfast.

very kind to give us 1 extra hour late check out for free and very approachable

about the safety of the parking lot when there were some obviously drunk patrons from the bar in the area

i seen kitchen staff coming out frequently to check on supplies

breakfast was good

my kids swimming.

the staff and airport shuttle were great.

the pool area was a little dirty in the morning

free parking is always a bonus, and the included breakfast was very good as well

we have teens so the pool a little shallow for them but great for all the littles!

lots of people hanging around front desk area with small kids sleeping on computer chairs

didnt work wellthere was a hockey tournament and the pool area/exercise room was filled with kids that were out of control and parents who were sitting at a table on the pool deck drinking

lots of people hanging around front desk area with small kids sleeping on computer chairs

its proximity to the airport, the shuttle service and value for money.

it wasn't that big and but it was kind of deep for my kids

the breakfast was cold and dried out. the pool was cold so didn't really swim.

the kitchenette was really complete

swimming pool big room

the 5km 24h shuttle service. the complimentary breakfast and dinners.the homey feeling.

and the shuttle that takes us out to the mall(the weather was too cold to walk to the

also, lots of noise from kids running down the hallway

room was decent but the fact they don t offer room service or even allow delivery people come to the room is ridiculous

room was great, excellent breakfast buffet, lounge, pool, waterslide, ample parking, short cab ride to canada life center

the parking lot was crowded by taxis

pool and waterslide kept the kids busy

parking. not enough of it.

gym was good

staff, restaurants, free snack/coffee station at entrance, good parking, pet friendly

there was only one little bar of soap and one shampoo and there were two of us

kely due to covid).

loved that the pool was open late so after being put for the day

pool and hot tub facilities

wifi sucks

ey had been kept in the fridge and were soft)

kids just wished there was a water

taxi works in place of a shuttle. the drivers were prompt.

good breakfast. v helpful staff/reception.

quiet location and so close to airport, with complimentary shuttle service to the airport

the kitchen was a real plus

didn't have breakfast, the beds were too comfy haha, so i missed it

had the grandchildren join us to enjoy the water park

pool was great for the kids, the restaurant with room service was very handy and the food was delicious

water slide and pool were perfect for the kids!

i had trouble accessing wifi on 2 devices.

we also enjoyed the fitness center on site which included treadmills, stationary bikes, ellipticals, weights, medicine

i checked in late at night and had late check out and they were really helpful

comfortable beds, friendly staff, lots of breakfast options.

the location, and the kids enjoyed the swimming pool.

staff were great, good breakfast and beautiful warm pool with splash park

friendly staff and close to the office. really enjoyed the gym.

nice, clean, good parking, great continental breakfast, perfect pool area, comfortable furniture, terrific staff

the pool area was really noisy with screaming kids. the hot tub was filled with cool water.

close to airport, complimentary breakfast, congenial staff and availability to help.

and roy the shuttle bus driver was very personable and fun

and having access to a gym that i didn’t expect

we regrettably didnt get to the pool

hot tub could definitely use an update and a really good cleaning and a lot of the gym equipment didn’t work

very good service, will definitely be back. the pool was a bonus ;)

pool was great for our kids

pool wasn’t open due to covid

pool.gym

swimming pool and the restaurants

great gym, would stay again

no pool towels

pool smaller and not as comfortable as on the picture

the pool may be small, but it's a cool refreshing temperature

the pool was nice

didn't like the closeness to a bar and nite club

free wifi nice pool

the bed was cozy. my 4yr old enjoyed the pool so much.

shuttle service was exceptional

winnipeg weather its not close enough to check in without the shuttle

was not happy that i wasn't informed prior that the shuttle was not available even though i requested it

an exceptional experience - staff was great, location was perfect, and the shuttle was a plus

and when the shuttle to the airport was further afield at the

excellent ud83dudc4droom service excellent bed very comfortable and room very clean ud83dudc4d

front desk staff is very friendly and helpful and he allow us to have early check in

delicious room service. very comfortable room. amazing for the excellent price.

too high for elderly folks like me

no electricity kettle. had to call the room service to bring hot water flask.

shuttle also available if you do not want to walk

great staff and a good restaurant and room service

bar / restaurant on site

the bar downstairs had great food and drinks and the service was terrific there as well

close to airport. room service was good quality and reasonably priced.

the wifi didn t really work hot tub jets weren t very strong

the location...the staff, very friendly... parking...the price

had dinner and breakfast in the restaurant

our room extra.comfy and pool near our room.

was finally able to connect to the wifi, an hour and a half before check out

the pool/pool area was clean, warm and well kept

parking ramp is a little challenging, the support poles for the upper floors are placed in very

pool being open and monitoring how many were using it by making you go to front desk to get into

that card and suv park on truck parking.

unsupervised children it was not an enjoyable place to be unless you were there before all the kids arrived so from 10:00 to 11:00

location & staff were excellent & love having restaurant, bar & beer store on site!!

we had breakfast included and was good

breakfast was good but we did not have many options for breakfast

breakfast should be easier. just bite the big one and figure out some kinda buffet, self serve.

the free breakfast was excellent

the pool was warm and everything around the hotel was so clean and well kept

we like the breakfast and the convenient location, the kids love the swim pool.

pool could have been bigger and life jackets for little kids would have been helpful.

should keep the water in the machine in the dinning era instead of going to have to run into the fitness

the hot breakfast.

needs more towels in the pool area

renovations everywhere so the restaurant was closed at certain times so we had supper in the bar there was a security incident in the hallway that woke up my friend the atmosphere wasn t the

could hear kids screaming and running in the hallway even with the bedroom door close while trying to

free parking was big added

room service which they don't provide, had to pick it up

had a suite room with kitchen

the room was fantastic and we wished we were staying longer. and got laundry done!

staff, very clean, great location close to shopping and restaurants, gym is very well equipped and larger than many hotels

maybe extending the breakfast hours to 10:30 would be helpful

enjoyed the pool a lot and cozy little room :) will book this hotel again next trip.

self laundry service was available for reasonable price

cept for the dead fish in one of them, oops) room service meal was quick, efficient and delicious laundry room was clean and sufficient

breakfast in the restaurant the pool the play thing for the kids the work out room everything overall was

really enjoyed the fish tanks in the elevators

even though the room service staff were not serving us, they stopped to joke with the kids and adults

facility had beautiful amenities such as the indoor pool and playground for the kids

proximity, good play area for the kids.

the pool and jungle gym

pool side rooms are very loud until 10pm

pool with small slide was perfect for our toddler, and the climbing structure was also very fun for

i widh the pool will be friendly for kids with slides and kids pool

however there was nowhere along our booking process that asked us if we had a pet, or explained that it was an extra fee

pool closes too early

appreciate having the shuttle service to get to brightwater to visit since we are not comfortable with city driving

need to fix the shower in the swimming pool

ee)

great location. my nieces loved the pool.

beds were comfortable and room was clean. the pool was nice and clean and had a great atmosphere

providing seating in a practical location during the breakfast buffet and extra plates, etc for kids sharing meal items

great room, good staff, nice pool, great location near hospital

great room, with a fantastic sports bar in the hotel

another family checked in at the wee hours of the morning and were loud and woke us up with kids yelling and doors slamming

free breakfast, had bacon and eggs with hash browns and toast with coffee

were very helpful and we had our daily breakfast and no issues at all

our room was next to laundry and/or storage room and there were carts going in and out of that room till at least 10 or

it was great. friendly staff. clean large room. attached bar and family restaurant.

no ice machine, no microwave, a bit noisy with kids running around.

surrounding environment of bar and casino machines initially make you wonder what it will be like as the entrance is hide amongst them

would recommend ,restaurant and bar in motel

is the people in the next room and they have small kids, and they let the kids, jump and yell until close to midnight

no tea coffee bar in the lobby

i like to drink tea or coffee but there was no coffee bar in the lobby or in the room

the bar hostess and breakfast ladies were exceptional

good breakfast great personal comfortable and clean

in the hotel business in dubrovnik, croatia, i always focus on breakfast, bed and bathroom when evaluating a hotel

first they said it must be your children, i told them we just entered and my kids are still

swimming pool left the family member kids eyes red

nice gym and

gym was small ,near the pool pool had bad smell we wanted to turning of the air condition but they

the attached bar was a nice amenity and reasonably priced compared to other hotels i’ve stayed at

it also had a nice indoor pool, and parking was free

the fitness centre complimentary parking & wifi

pool and weight room were open and not busy.

the parking spots weren't shoveled properly.

very comfortable beds quick maintenance to fix tv balcony with chairs & table free wifi & free parking staff very friendly &

the motel was very upbeat and room service was excellent. staff were very friendly

everything is nearby and plenty of parking

clean rooms, friendly bar staff

breakfast- it's all about bread and cereals

parking, free internet, free breakfast, friendly staff, location is close to major highways, and

was a gym open 24/7 they hide the microwave and mini fridge in a cupboard so it feels more like a room in

cleanliness front desk staffs elevator quietness bar pool gym

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool empty

breakfast- was actually only for 2 adults nad 2 kids

modern, clean, great pool and gym. definitely stay again.

rooms are dry but very large, nice for travel with kids

parking may be a bit tight at night because of the events going on but we still found spots.

wifi too slow

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

bed when we asked we got sheet stuffed into a pillow case even though we noted that we had two kids so the pull-out bed would be in

gym fully equipped and pool water warm

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

the pool water was pretty cold but that could be subjective.

the pool is very small.

pool was nice temp

the pool is always a blast with the warm temperature

location is near 401. kids had a great time

gym and pool are very big in size too

the pool temperature was great, the jacuzzi was hot and the water slide was a lot of fun

water slide was awesome! kids had a blast.

cleanliness and tidy and the gym and swimming pool availability

one of the highlights was the complimentary breakfast, which offered a good variety of fresh and tasty options to start the day

a lot of different amenities available, such as laundry, pool, fitness centre etc

location was nice and breakfast was very good too.

cleanliness and tidy and the gym and swimming pool availability

breakfast ends too soon

i also enjoyed and appreciated the equipment in the gym

friendly staff. room has kitchenette.

all the facilities- free parking, wifi, room size, pool, gym, and staff.

pool too small

having the convenience of a kitchen and the layout of the room exceeded my expectations

yummy breakfast and small evening meals

breakfast was fresh and a great selection was offered

new facilities and good breakfast, spacious suite.

suite room was very nice, we love how there is a kitchen, sotting area and bed

did not use pool but appeared spotless as well with good water quality

pool was nice but strongly chlorinated

extend breakfast time….lol

pool

hotel staff cleanliness location breakfast 24 hour beverages

pool could be cleaner.

should mentione that the gym and pool is closed because of the renovation for the people who are coming for a trip and wants

wifi was a little sketchy at times

wifi was very bad and i couldn t even support whatsapp video calls let alone zoom meetings

location & continental breakfast.

with the covid 19, it was hard to have the breakfast. that we would have liked.

kitchenette is obviously almost rundown and out of date

breakfast, pool, 24 hours gym

maybe longer pool hours

the pool was broken but the staff were very accommodating and apologetic.

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

free shuttle which arrived quickly

i really appreciate the shuttle service

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

the gym wasn't really up to standard.

great location. nice room. good breakfast and convenient shuttle to airport

holly stay here - airport shuttle unavail due to covid, close to t-1 yyz, meals : dinner - 8/10 philly cheese steak sandwich

kids had cereal, fresh waffles and fruit and juice

don't expect early check in or late check out

large pool & spa facilities that are 24/7

nicely maintained pool

enjoyed the 247 pool access with hot jacuzzi cuz i was able to go in past midnight with friends

our kids loved the pool

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

to airport with shuttle every 30 minutes, exceptional free breakfast, rooms are large with kitchenette and full

with a full kitchen, fridge, microwave, stove and all utensils

ideal for the night at the airport the shuttle bus worked well

the gym was large and the staff were very friendly

no outdoor space for young kids.

was fresh paint in the pool area, no signs or anything my kids got paint all over their skin, i ask for an extra towel was not sent to my room, breakfast was

was very bad specially if you are traveling with your young kids, not nd to breathe that going to your room at

shuttle service is the reason we will come back.

prompt and friendly service, on time shuttle, quiet and a very clean hotel.

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

peace full environment and spacious parking lots

kids enjoy a lot in the pool

the bar was closed.

breakfast variety was very good, quality was okay

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not offering any dry cleaning

the fitness gym has all essentials

close to airport and used the gym hotel allowed us to check out at 2pm

nice gym on the top floor of the hotel with all you needed for a good workout

proximity to the airport, easy train shuttle to terminal 1 and 3 this is probably my favourite alt location yet because of their set up

the bar and dining area nice and the design very

my husband enjoyed the pool

pool to be heated or to have the option of it heated

staff was nice and helpful especially drew free parking

the indoor pool area was so hot that you didnt want to go into that room

there was no room service you have to pay for toothpaste fridge made a noise

the gym was excellent as well

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service was not the best and some regular jeans came back shrunk

and the breakfast experience was just wonderful

the room was very nice and the gym was absolutely gorgeous

gym is small, heat pump in room very noisy, breakfast may be improved with more variety of food

surrounding restaurants and spa on same grounds

its location from toronto airport and free airport shuttle service

airport shuttle. except the driver was super grumpy

location free parking pool hot tub restaurant on site room size cleanliness

shuttle bus airport-hotel and viceversa every 40 min

front desk, security, maintenance, housekeeping and room service were extremely friendly and helpful

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

big and clean room, wifi fast.

location was great for airport, the free shuttle service

the room service was excellent and the food was delicious

pool was a perfect temperature

pool/jacuzzi area is dated no coffee machine in my room no room service satellite tv was not working due to canada wide power outage but this is not the fault

was a problem with wifi in the rooms the day we arrived due to an electricity outage earlier in the day

shuttle bus that goes to the airport and back every 30mins the friendly staff most esp lorna and

loved the lobby, restaurant and bar area.

the pool is divine

the common areas such as laundry, pool, and breakfast area were fine too

late check out also available depending on availability

we were even able to select our floor on arrival so the kids could watch the planes at the airport

shuttle and breakfast are included

great room. shuttle and staff were very good. great value your bucks.

exercise facilities and pool, vg dining for dinner and breakfast

i would've loved to use it after swimming and using the gym

room, cleanliness,location, pool, gym, breakfast l like that

and frankly it’s dangerous for kids and adults alike

the room was ok

the pool though was closed and looks like is under maintenance, but its ok

it had a good breakfast and pool hot tub bathroom was good

nice & clean. easy airport shuttle

maybe the hotel should think about updating the laundry system

also, don't count on the using the gym equipment

theres no free late check out

we waiting close to half an hour for the shuttle. i called twice.

gave us a late check out which was nice. reception were very helpful.

free shuttle to and from airport

the gym was nice but small and busy

couldn't connect to wifi fee for parking

only bad thing was there was no utensils with the toom service, and their menu for room service was not right, as when i called they told me they didn t have what was on the in

there are plenty of restaurants and some shops around and the amenities

free shuttle from the airport was so convinient and saved us lots of money in the middle of a flight

kids love the pool, the rooms are nicely renovated.

actually stayed here because of the pool and slide,unfortunately nothing was mentioned that the slide was only open on weekends

the second night i booked they up graded to a kitchen room : i didn’t have a chance to use pool i asked for quiet area , and a higher up room

shuttle

pool was freezing, and the spa was cold

it was close to various location where i needed to go. it was clean and had gym.

wifi didn't really work and the internet connection on the pcs didn't work and we needed to

cleaning staff was aware of late check out and did not disturb. excellent and too rare

the shuttle service and drivers were excellent and knowledgeable about the airport terminals

the shuttle driver there is awesome

loved everything, the breakfast and complimentary lunch was awesome ans well presented

breakfast was great, location was exactly where i wanted to be

breakfast is good