breakfast, good location and customer friendly

the breakfast was excellent and well maintained by a friendly staff member

great location, friendly helpful staff, very clean, safe, good breakfast.

was a great stay from early check in to check out

always enjoy the breakfast that is made

the housekeeping staff were pleasant, the breakfast was as would be expected and the the area surrounding the property was pleasant

great service and friendly staff, very nice and clean room, kids enjoyed the indoor pool

broken things… ice machine, doors, laundry

laundry/dryer very handy

it had a pool, spa, fitness area, and laundry

included breakfast was excellent and staff very helpful.

the breakfast was more than enough

yes it was perfect location. breakfast assortments were nice.

inside heated pool would have topped off the stay

pool was closed on a holiday weekend

they have good parking and electrical hook up

parking was easy and convenient

breakfast in the sunroom was delicious!

the spa tub was a godsend for physical activity of my trip.

breakfast wonderful

host is very friendly. breakfast was great!

breakfast was perfect

nice staff breakfast was tasty. had several items

the breakfast was really good, especially the waffles

the remodel and the pool was out due to covid.

the breakfast was yummy to my tummy

breakfast was amazing and fulfilling, the staff was very nice and alot of help

the pool was a bit small...

swimming pool was closed but the gym was not. did not make sense to me.

breakfast was delicious with all kinds of choices, the staff was friendly and helpful, everything

the pool hours should be longer open earlier and stay later

we needed a late check out and the front desk was very accommodating but ended up not needing as late as

shockingly in winter the indoor pool is warm (other hotels i have stayed at the indoor pull is always cold

the room was clean, free breakfast, access to an indoor small pool, and work out equipment room.

size and well equipped, location was convenient for our purposes, gym and pool on site, decent

they loved the pool and the check in process was great

stay but you need more help at breakfast

loud guests in the hallways and breakfast was spendy

breakfast was a water, muffin, and granola bar to go

no pool

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

was delicious, with covid 19 was not applicable with breakfast to go

room -welcoming atmosphere; front desk attendant accompanied us to our room -outstanding breakfast: avocado toast topped with smoked salmon and pickled onions, accompanied by two eggs and

breakfast was amazing the staff was so friendly

excellent breakfast with hot entree

very charming property! amazing staff!!! delicious breakfast! loved it!

pool small

breakfast could have been better

was great to have breakfast available, and the selection was varied enough

pool is small.

breakfast was great. new building. underground parking with ev chargers.

was a very funky smell in my kitchen (think cat urine)

and the other staff helping with the morning breakfast buffet were amazingly warm, helpful, and welcoming

was intact will go back here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

it had a kitchen with a large refrigerator, a microwave oven, a two burner stove

there was some sports thing going on with kids playing hockey in the hallways

the pool was heated and actually warm!!

the front staff were nice and offered us a seat by the bar area

big, clean rooms; well-lit gym; and amazing breakfast

the room was clean and the layout was perfect for us traveling with kids

breakfast included was an amazing buffet

needed to arrive and the staff member who messaged me had all the answers i needed for how to do early check in

small parking lot but other then that very well kept

gym is terrible and until they upgrade the equipment they should stop advertising it as part of the

breakfast options could be better

parking and the comfort of the hotel the staff were friendly and helpful

i liked the spa tub i used for my first night.

there were several choices for breakfast

the maid did not make our bed and we had to ask for the spa tub to be cleaned

it’s alway what i expect. miss the free breakfast.

spa tub didn't work

love the pool and gym

loved how modern and up to date the facility was and this was one place where the pool was actually open which is a plus

the pool being closed

me and the kids were disappointed

pool time was a little frustrating

no pancakes for breakfast (lol)

the breakfast was good

updated, modern feel to the whole place and the staff were so friendly ( especially the buffet / breakfast ladies )

breakfast was good too

breakfast was good. lots of choices

to catch the iron birds- and the game itself is worth the travel- awesome fields and a great pool

pool was cold - should be heated

nice bar and food selection and seating area

pool temp cold, staff not friendly and some rude

everything was down no pool

the pool with family.

book for 6 adults and 4 kids and they only gave me one room

the only sun par thing was an unimpressive breakfast, but otherwise website is accurate and rooms are great

i asked for a late check out the staff wanted to charge me but i wanted to check out later so my kids go in the

and they gave me a duplex suit and the top floor was open concept so i was running after my kids worried they would fall down form the top floor

hotel accommodations indoor pool for kids

also, the kitchen man deserves extra praise

breakfast was filling and a great bonus

good complimentary breakfast

very responsive kitchen and front desk staff

breakfast was great but the staff were excellent.

clean, nice people, good breakfast, quiet

only thing i did not like was that there was no indoor pool

our baseball team had just won the open round of games and came to ihop after for breakfast

have a great outdoor pool but it was empty

indoor pool free breakfast and location

great location. great outdoor area to sit. kids liked the pool and the breakfast was great.

convenient location, clean, great breakfast, good value for the money.

the free breakfast was good

breakfast area was neat and clean

pool time with my grand daughter.

pool was nice bed was good

great pool and workout area

not like the fact that the safety bar in the tub/shower was located on the wall where the faucet/shower head was located and was

the pool and exercise areas were great!

pool wasn’t open.

the breakfast was very good too

good breakfast

big gym and nice pool

guest laundry room’s payment option was not functioning well

breakfast variety could be better

the staff was very pleasant. the pool was very clean. the room was fresh.

breakfast stopped too early, i sleep late.

the breakfast has so much to offer and the pool and gym are a nice bonus

the room was very comfortable and the breakfast was very good.

the hot breakfast was the best!

comfortable beds, huge room that included kitchen and sitting area

it had a kitchenette which came in handy even for a short stay

the room was clean, spacious, and modern. the bed was really comfortable. the pool was so nice.

not well equipped in kitchen. not enough silverware to accommodate 3 people. small pull out bed.

great value for your money, a free breakfast which has a variety and tasty and the lady in charge is constantly cleaning and offering

besides, kids are playing outside in the pool area and you can hear their play

pool definitely was the plus of the whole trip

great area for shopping restaurant, and a casino with a racetrack price for room ud83dudc4d

breakfast was not good enough

the fact that you waved the pet fee for our caged bird was a huge factor in choosing your hotel.

the only thing they need to work on was the breakfast was not so great

kitchen part had plates, pots and pans and silverware

the kitchen is well equipped

bed, great location, quite, loved having a kitchen in the room, front desk lady was very nice, hotel was nice and clean, would stay

kids that were in a sporting event were allowed by their parents to run through the halls

easy check in and kitchen area.

kids that were in a sporting event were allowed by their parents to run through the halls

parking was atrocious

no free breakfast, however you can order room service. except on sundays.

i wish the bar was open later.

the hotel bar needs to be less

pool was kinda small but it wasn't crowded so it was still nice

although we didn't go to the restaurant and bar they both looked very nice and there were a number of guests enjoying them

good breakfast and great omlettes by the omlette guy. handy to have a gym.

last but not least, breakfast

great free breakfast. lots of choice and good

maybe a slightly heated indoor pool

breakfast

breakfast was great. the gym was nice. the lady this morning at the desk was a doll. 10/20/19

i didn’t go to breakfast. good customer service.

dirty dirty with a gym full of black mold walls

lack of breakfast and gym

everything, breakfast

lack of breakfast and gym

were comfortable, staff was friendly, kids enjoyed the pool

the pool

the little kitchen area was very convenient

booked the hotel because it had a pool and guest laundry

pool was closed one day

breakfast could be upgraded a bit

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for next

they advertised a gym and it was closed

the gym

for an example, i had to come down and ask the front desk if there was a gym, in which there was

the breakfast was excellent

breakfast was fantastic

room was comfortable and i like the pool it was nice and warm and the breakfast was very good

in door pool

jacuzzi was on point nice and warm put the pool was freezing cold, the staff was polite and the breakfast was good

we enjoyed the pool and hot tub and the hotel was very clean

breakfast was adequate, same as any hotel

air/heater was very old no gym not sure it was worth the price

location, old furniture in the room. gym small and old.

also, room 107 is next to the gym and you can hear thru the walls

we didn't use it but at 5 a bar was available

location to longwood gardens close to shopping and restaurants had a bar and restaurant with light fare offered breakfast clean , comfortable room great staff

it was very nice having the hot chocolate bar and the cookies in the lobby

the room accommodations were great. very comfortable. the pool was also great.

liked the late check out

pet friendly and a open pool with guidelines they follow for covid

the pool was warm and relaxing

we used the fitness room, pool and free internet

breakfast was delicious

room was nice, didn’t care for the combination bar door closet/ bathroom door

parking lot...

price, pool and hot tub was closed- very disappointed!!!!

i have a convennient and calm place to sleep, the chance to eat if required an no problem parking the car

didn't like that the pool wasn't listed on the website, i had to purchase a bathing suit once i arrived

tried to get a drink at the bar it took about 15min for the bar staff to come out

full breakfast was great

the breakfast was great

we used the gym and although it was small it included just what i needed to get a good workout in

and my wife and i enjoyed our breakfast

awesome breakfast. great location. lots of free parking. nice, quiet place.

loved the williams-burg feeling in architecture, the heated pool

also nice gym and outdoor pool

breakfast wasn't much. just muffins and other small items. no elevator to second floor

nice breakfast and clean

each morning , location was good , air conditioning worked great , everyone was friendly , pool was great , room was clean , maid service each day ,

kids everywhere not really a quiet retreat

breakfast was fantastic and seemed to meet everyone’s needs

the pool advertised heated,it wasnt...not even a little...

we enjoyed the indoor and outdoor swimming pool

the breakfast was awsomesauce...the pool and hottub