clean, friendly staff, nice breakfast. it ws a nice stay

they even picked me up at my exit so i didn't have a long walk to get on the shuttle

very quiet and close to the airport. also the airport and mayo shuttle.

additionally, when the shuttle driver could not come get me right away

shuttle to airport offered at 4:00am for my 5:40am flight

the shuttle to the hotel was great and the guy was very friendly

went to do laundry, when i was pulling the laundry out of the washer, the water was dripping off my laundry

breakfast was great!!

nice comfortable room, large breakfast area and pool.

laundry room

in room- friendliness of hotel employee who allowed us a late check out due to an appt at mayo and chrystler was very friendly

the kids had a blast in the pool.

staff, breakfast, pool.

wasn't told we had to ask permission to use the gym or the pool, it was locked and our key cards wouldn't work

we asked for a late check out because or appoint wasn’t until 4:00 pm the next day

breakfast was good. nice variety of food. good coffee.

shuttle to mayo was great and

friendly staff, soup offered in the evening and great breakfast

lobby/breakfast table area could be a little bigger

we didn't have time to use, the pool was closed for extended repair/maintenance

choose this hotel because we were towing a trailer and the parking lot (parking spaces) could accommodate this

breakfast was disappointing, only cold options were available, we went to mcdonalds instead.

parking lot not meant for pickup and trailer

kids enjoyed pools and the hot tub

was parties going on and kids playing near the parked cars

i chose it for the laundry facility but when we were there the dryer was not working

we didn't get to go for breakfast but the bed was good and people were very friendly

laundry facilities weren't available, told

the pool was fun but should have a slide or something in it

to her insulin and the desk people let me have apple and orange juice eventhough it wasn't breakfast time

the shuttle drivers were helpful and funny

breakfast was really good, the room was comfortable and the shuttle to mayo was very convenient.

very clean, comfortable beds and having a kitchenette was nice to have also

little kitchenette and dishes very handy

the kitchen has an apartment sized refrigerator with plenty of freezer space

wood panel under tv in bedroom had fallen off needed lightbulb in kitchen area garbage left under the sink in kitchen area when we arrived not enough lotion for 3

loved the kitchen room was spacious shower was big

shuttle to mayo wonderful

the continental breakfast was very good

very clean and quite very nice shuttle bus driver

location near mayo clinic, friendly staff and loved the crave restaurant and bar in the lobby

i ordered a hotel shuttle with the receptionist, it never came, had to order uber and we were almost late

did not like that the hotel bar and restaurant seemed to be surprised that there was a sold out concert next door so started

consistent shuttle service, inconsistent room service, and sketchy people in the walk way between the hospital

they also have a private shuttle to mayo

was not a hotel restaurant in the traditional sense but they did serve breakfast, had a snack bar and provided supper-time room

the staff however did recommend the bar /restaurant that did their room service

shuttle service was awesome and very prompt, pool was clean and warm, restaurant that provided room service was amazing

would have been nice to know that the property was undergoing renovation that closed their bar and lounge and the breakfast area

better room service choices. not enough healthy choices.

rooms have a stench like they used to be smoked in, mixed with a men's gym locker room

daily housekeeping, pool availability, massaging shower head, friendly staff

kids on weekends

breakfast was very good and staff very friendly

good variety with a hot breakfast

no breakfast offered unless you wanted to pay an outrageous price for room service.

very easy walk to mayo. nice room, comfortable bed and pillows. nice indoor pool.

room, convenient room service, easy parking and walking to mayo either via skywalk or outside

excellent breakfast room service due to covid

pool and food

the swimming pool could have been heated

the rooms facing in toward the indoor pool only get diffused natural light, so if you want sun, make sure you request an outside room

the pool was closed for maintenance which was a bummer for my daughter

i didn't use the pool, but looking down from my window it looked more like a motel 6 pool!

sauna and hot tub were closed and someone had made a disastrous poo in the mens bathroom in the pool area

the kitty pool

way to many people in the pool and hottub at once

kids running the halls to go to the pool were loud and annoying

the breakfast was very good and the breakfast attendant was helpful and nice

front desk staff were polite and we also got delayed by mayo and they allowed a late check out

great room service, housekeeping, and front desk

don't miss the skyline pool

very slow wifi

the on going renovation. troublesome access to gym and swimming pool.

location the pool area is fantastic

excellent shuttle service, outstanding staff, beautiful spacious suites.

location, shuttle, breakfast

room size, cleanliness, friendly staff, location, tasteful breakfast, underground parking, hotel shuttle and the ambiance

brand new hotel. spacious rooms. comfortable beds. shuttle service

i could not figure out how to use the kitchenette microwave, and i have had microwaves for many years

so friendly hubby had to go to mayo clinic for a procedure hotel so close and shuttle bus so handy breakfast great and the complimentary soup in the evening wonderful would

no information in the room about the hotel, hours for pool, location of pool, restraunts nearby.

in the room they had a full kitchen but no plates

the hotel is brand new, so very clean, with a gym and pool/hot tub

breakfast timings could be extended a bit on weekdays

kitchen in room was handy

of choices for breakfast

had a working kitchen

decent breakfast

the room was spacious. the kitchen was adequate. the staff was friendly and helpful.

breakfast was very good

i took the shuttle in fir my daily tests and walked back

everything, gym, laundry, breakfast and snacks.

location, nice room, amazing amenities (breakfast, social hour, weight room, pool/hottub), indoor parking (for fee)

helpful staff, beds very comfortable, great breakfast, awesome shuttle service

really good breakfast meal

breakfast area was a bit crowded but we all managed!!

breakfast was very good and the staff was very friendly and helpfull

clean facility. pool very clean. staff friendly. overall excellent experience!

the pool was warm and the hot tub was perfect

mat in room, multiple spaces to relax in lobby, shuttle to mayo, menu in bar had healthy options

room, comfortable bed, feather pillows, excellent location, mayo clinic shuttle and awesome staff

perfect room, nice bed and bathroom. excellent gym

have loved more info on amenities, such as location of pool or restaurant hours and offerings

common facilities (lobby, pool, fitness center) are also very clean and nice

the kitchen, bathrooms and laundry were clean and modern

the main mayo campus is about a 15 minute walk or a free shuttle is also available

clean, great customer service, and convenience shuttle busses to mayo clinic, gonda building.

the kitchen, bathrooms and laundry were clean and modern

also, the in room laundry was amazing

excellent view excellent staff very courteous did not have time for breakfast due to

spacious room and very clean and comfortable. nice breakfast. close to hospital

we not happy about was the guy at the front desk didn’t tell us that the pool was not open until we came back downstairs and asked where the pool was

even so, it was a great place, esp if you want to be close to hospital and want a full kitchen

loved cheryl in the breakfast area. she is a jewel

had an unexpected procedure added on to my clinic visit and the hotel was so nice in letting my kids stay until i was done; they were a life saver

we had one meal that was very good (room service), but the rest were just okay. (+) i love that they have free shuttle service to the mayo and room service is wonderful (-)narrow even it s high price but not including breakfast or free ride to mayo clinic or airport room service coming after calling they didn t come daily like other

obliged an early check in and late check out request

through no fault of your own...due to covid the pool was closed and restaurant.

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent and dryer sheets

they were out of pancake batter and would have liked donuts added for breakfast.

pool was closed, and i ask for our rooms to be close and they ended up being on two completely

our kids were really disappointed

indoor pool and fitness center are added bonuses

pool wasn't operational--not surprising though in covid-time!

location and shuttle

the room was clean and the pool was fun

always clean and staff are always friendly when the pool is open it’s such a blast for my kids and relaxing in the hot tub for parents

convenient location, nice pool,clean rooms, i like that i can get a room with a kitchenette/refrigerator

the shuttle service to the mayo is a great service to have available

there was anything to complain about, it would be that there was no hot tub in the pool area

and having a laundry available in-house is convenient

great staff, clean, hot breakfast, laundry, shuttle to mayo

hotel, very clean and modern, super convenient location, free parking, great hot breakfast

someone asks about the shuttle the mayo clinic they need to make sure that they don’t tell them that it’s wheelchair

private shuttle bus was great to mayo

we love the pool and hot tub

enjoyed the pool and hot tub

great location, safe, clean, pool, laundry, breakfast, and courteous staff

wish i knew the pool wasn’t open, should probably have mentioned it on your reservation page.

we had a king suite with a mini kitchen which made you feel like home

i love the convenience of the shuttles provided and the location was perfect with restaurants and stores nearby

convenience of location, the shuttles with great drivers and the available restaurants, stores and the walking paths that go

we had access to the free shuttle to the clinic everyday of our stay

i did not partake in breakfast because i have a gluten allergy but looked great for normal eaters

pool and hot tub were a huge bonus for kids and the hotel was not hugely busy or crowded in that space

the location was convenient and free parking.

we enjoyed the complementary social hour and breakfast buffet

most of all the shuttle service to the mayo clinic

breakfast was average, but i enjoyed the eggs

was so clean, comfotable and great breakfast

nice and clean, and the little sack breakfast snack was so nice.

breakfast wasn't the greatest

also the breakfast was very good

bathroom door knob was loose and the hot tub by the pool area was under construction being roped off

pool

they offer stove oven cookbooks crockpots boardgames indoor pool and they offer a rotating breakfast menu so you don't end up get tired of eating the same thing all week unless you choose

it's always a pleasure to stay at this location. my kids love it. super family friendly.

we loved the size of the room and loved the pool for the kids. staff was also friendly

is very friendly and helpful nice pool and clean exercise area lots of box stores in the close proximity for longer term

otherwise the price for the room and the breakfast was well worth it

biggest issue was the shuttle

staff is very accommodating. good breakfast.

pool and breakfast

snap shuttle 3 was very reliable despite the blizzard

pool and hot tub area was very nice

very clean, free breakfast and free shuttle to the mayo clinic/hospital

guest laundry and complimentary soap and dryer sheet.

not really - if anything a kiddie pool would of been nice but certainly not nessessary.

very friendly staff. great breakfast options