pool room was dirty.

pool was cold and over chlorinated staff was nice face to face but an unexpected trip back to room

breakfast. should put eggs and meat of some sort.

breakfast always on point

was so friendly, from the front desk to breakfast, to just asking a question walking in the parking lot, everyone was wonderful

pool was not pumping..hottub not on

beach and pool house

inside pool isn’t heated colder than the lake baby didn’t get to enjoy that water.

very nice pool and jaccuzz. on the waterfront. very nice location.

to be in the middle of renovating the pool not open ice machine didn’t work it was a bit

that there were many updates that could be made that would make it a better stay, for example the pool are could be redone, the small children's pool needs a lot of repairs and a pair t job

the water park was amazing

water park was great for the kids, just wished it opened before noon everyday - 10am would be much better

kids loved the water park and the breakfast area was spacious

the hotel is right on the beach. the water park is so good for kids.

downside was breakfast

room was large, beds were good, breakfast was awesome

breakfast

the spa was broken and looked like it had been for a while, the pool was dirty and there was rubbish

pool in another building

the pool is wonderful

oh, when we pulled up to the main entrance, there were large laundry bins overflowing with dirty laundry

the laundry room was overflowing with dirty laundry

but then i jusy said stop cause i wouldn't want him to have it anyways if it was mixed with other laundry especially with covid and gave us a brand new pillow still in the wrapper

staff was friendly, and the pool/hottub were very nice

laundry machines didn't work very well.

having enough hot water to shower and use the spa tub i paid for.

booked my room for the week because we were travelling in on motorcycles and it had a laundry facility and complimentary breakfast and it was close to the city

the in room spa tub didn't work right and thats what we pay for

lots of space

it was in walking distance to the ferry, shopping mall, movie theater, casino, etc

it was placed perfectly in between the casino and downtown.

room was very clean and comfortable and the pool was warm and clean

there was a shuttle to kedawin casino, breakfast was not on the property, had to walk 3 hotels over, our room advertised a coffee

i would have liked to known the indoor pool was closed.

breakfast was awesome according to the 9 yr old and 12 yr old.

came with casino vouchers, which was nice

did not offer breakfast.

location of my room on the third floor was perfect for being able to find our way to the water park

loved everything except no breakfast but that is because i am used to that when i travel to hotels

breakfast wasn't available due to covied room was awesome great view and parking was nice all

pool was great as well as the room and everything with the hotel.

suite was very nice, kids loved the pools and were able to go across the road for beach access too

staff and no breakfast

kids friendly, very sanitary lots of information good recommendation around the city and staff are

the water park for the kids was amazing!

the water park for the kids was amazing!

my kids loved the water park

having an outdoor pool and an indoor water park was great for the kids

there were even friendly, we had a fantastic time at the water park, pool, and hot tub and my kids are 16 and 17yo, perfect location to get to the bridge to get to upstate michigan and into

there was hair and clumps of hair in the big pool

the other travelers staying there were even friendly, we had a fantastic time at the water park, pool, and hot tub and my kids are 16 and 17yo, perfect location to get to the bridge to get to

i like that i stayed here and could go to the water park across the street for no extra charge.

tour group got to breakfast before us. coffee was gone and no eggs

pool area was a little strong but good.

being on the beach was amazing! the walk to the ferry was short and the water park was fun!

good amenities (pool, exercise room)

breakfast was amazing, rooms were huge and the pool was warm :)

room was clean and comfortable. staff was courteous. hot breakfast was decent.

like musty laundry that had been left wet

three lake view private beach the pool and hot tub are wonderful.

the room was great & inviting. the pool & hot tub was very relaxing. breakfast was amazing.

toilet was running all night, blow dryer didn’t work, and the lightning in the fitness center was non-existence

staff was friendly and even with covid, breakfast was a nice selection of items and deb was polite and helpful

location, pool, breakfast

it was super clean, great rooms, wonderful breakfast and perfect pool/hottub

the dirty ring around the swimming pool and spa

being by the park where you could see the bridge; let the kids run and have fun after check-in

location pool and hot tub

nearby a casino

being close to the lake , the pool and hot tub were exceptional.

pool could be a little warmer

great breakfast and nice hot tub. staff was very friendly.

free shuttle to any place around the area like bars and restaurants

pool and room

pool and hot tub was really nice

loved that pellston was affordable, had a wonderful pool, and staff was very friendly and helpful

the rooms were clean. breakfast was good.

it was nice having breakfast lasting till 11

breakfast could have been better but not terrible

breakfast due to covid19 only bagged breakfast

breakfast was good

breakfast was awesome room was really nice as well. pool room was clean, and well kept.

location, cleanliness, staff. comfortable bed. room size. quiet. nice pool area . $12 pet fee!

spa in room

of the faciality to restaurants , water , casino , easy access to pool and kitchen

the pool and hot tub were very nice as well

pool is amazing, location is in the heart of downtown, cleanliness immaculate

those out and opening them up for guests to use would not limit us to a pool area full of kids or a cool/dark front area

we enjoyed the large pool and hot tub in the evening after a long day of hiking

pool and hot tub were awesome

the pool area was pretty loud, next time we will request a lakeside room and 4th floor due to kids running around the room above us

the pool was pretty awesome, but we discovered that it fills up with kids really fast

the pool closed at 9 no exceptions

the pool was pretty awesome, but we discovered that it fills up with kids really fast

the pool was out of service and the crab apple orchard and some of the trees badly need pruning

wonderful service from tom helping us with the fire pit and wood and he also helped us with the pool one morning

we did however, appreciate the early check in as our room was ready by 1:00pm

a area where you can hang out and play games, on the 2 nd floor deck is a longing area with a spa pool, your right on main street on mackinaw island close to the pink pony which is a happening bar

great location! we enjoyed the spa pool too.

the spa pool and all th tables and seating

spa pool area was very nice but also very noisy because of air conditioners from hotel room running

the breakfast had great variety and fresh foods

bed was very comfortable and the breakfast was really good as well

breakfast was good and the bed was comfortable

breakfast was fabulous

bed was very comfortable. and i love the free breakfast

location, view of the bay, shuttle to town, pool!

we loved the heated pool & hot

the hot tub and pool were clean and well maintained

pool needs a refresh

mackinaw, only problem we had was i have a medical condition and the horns bar was the only location that after i entered the building without a mask asked me to go to the

pretty central to our needs. nice pool and view of the lake.

microwave in our room and the pool and hot tub were out of order i ask for a discount and nothing was said and no discount given

there was coffee available in the morning, but not continental breakfast as advertised (i assume due to covid)

i was surprised at how good the breakfast bags were. plenty of food in each one

pool was empty as was the hot tub (glad i didn't plan to swim)

our room didn't have a microwave or kitchenette and was the same price as our friends that we booked together

great breakfast selection and plenty of things for my kids to do

the pool and spa area was spacious and at a great temperature

amenities for young children including a built-in playhouse cove with play kitchen, bookshelves with toys and books, a wooden rocking horse, a log furniture table with

the pool and breakfast are amazing

the location was absolutely fabulous and offered so many outdoor activities (golf, skiing, zip lining, mountain biking, hiking, horseback riding, tennis, segway tours, just to

the rooms were very nice....also loved the big hot pool!!!

stay was so nostalgic from the nightly bonfires and s’mores to the bomb pop popsicles at the pool, paddle boat rides around the pond, lawn games on the green and ski lift rides up the mountain

didn't know there was a pool at main

the pillows, comfortable bed nice shower enjoyed the pool enjoyed a glass of wine on the

the pool was great

to lake, downtown and other small towns was great, breakfast wide variety, knowledgeable staff , fireplace in the room, out door seating was nice

flies at pool

the cleanliness, the large room, and the great breakfast, and the ambiance

the location was great, the breakfast food was always delicious, the inn keepers and staff were incredibly helpful and

no pool! grounds need better care. better breakfast selections. like oatmeal and cold cereal.

concerned at the condition of your pool

very peaceful and the pool was great for our 8 & 10 yr olds!

the pool was cold and in need of repair.

no hot tub or indoor pool

there was a nice pool though we didn’t use it

quick breakfast in lobby options are waffles bagels toast muffins yogurt cereal oatmeal, indoor pool with hot tub, and friendly staff

the room was clean and the breakfast was very good. i also liked your hot tub and pool.

spa jet's in our room didn't seem to work which was a disappointment.

whirlpool spa wasn't working.