hotel advertises wifi and although we logged in, we could not access anything on any device

bath. easy parking. place to walk dogs with grass. friendly staff

good parking

bar and restaurant both competitively price

the location leaves a lot to be desired. there was no secure parking

(not the restaurant) able to park our 3 (-) secure lorry park on site, the food was not

closest hotel to la penaza golf course

so far from the cite , no wifi in the room

clean, quiet, everything you need and ample parking.

bedrooms were of a good size, staff great with kids

free car parking nice bar and restaurant on site polite staff bedroom large and modern

it was also right next to a shopping mall with kids-friendly facilities and lots of restaurants

a road trip from the uk to spain and this was the first hotel we stayed in that had a lift, and a bar and restaurant that didn t close at 8pm

it was not obvious the bar was open as it's through a restaurant that's closed. but not an issue

a saturday only the bar menu is offered

no wifi

i did'nt use what looked like a nice restaurant and bar but judging from the menu the food looked good

more of a 3 than a 4 star due to lack of bar/ snacks / no room service

helpful gentleman at reception who arranged a private shuttle from the hotel to the airport for us, as we were a family of 5 (3 small children) and (-)is a mall near this hotel, it would be nice if the hotel could provide free shuttle to the mall (+)value for money - the basic price includes breakfast and a shuttle to the airport (-)of your stay consider hiring a car instead of using taxis, long rides in buses or infrequent shuttles to/from the airport (-)there was no shuttle to the airport even though it was offered in the description on booking ( (-)shuttle to airport, you have to pay 22 euros for a taxi even though the airport is 5 minutes (+) don t bother with an expensive taxi to travel the short distance as we got the shuttle bus for only 3 (+)the shuttle for the airport (-)no shuttle service available (-)is advertised as having airport shuttle which is the reason i chose this hotel but upon check in i was told that this was not

me machines) and weights

the bar closed at 11 pm

great tapas bar & restaurant - local clientele, no tourists

no breakfast available apart from the cafe bar next door which didnt give much of a choice

uncomfortable and creeky beds room service

bar did not open until 7,30pm

breakfast was great, too

everything was brilliant especially the room and the breakfast.

breakfast room was very messy.

nothing except that the steam room in the spa wasn't functioning.

room service 24h, amazing breakfast buffet, friendly staff, free parking around.

the spa

late check out without any fee was very nice

pool!) hours are limited for kids until the age of 18.

great wifi

in the room, there was a really good restaurant a few steps out from the hotel, and a park for kids

specious room. early check in.

wifi was a bit weak

was old and dated, average breakfast, low speed wifi, more like a 3 star that needs renovation

good quality of wifi.

room was great, as was breakfast. stayed with my two kids and they want to go back.

the shower was excellent and i loved the decoration

room was great, as was breakfast. stayed with my two kids and they want to go back.

egant green marble) i appreciated the good wifi connection the coffee machine being available downstairs foc was a little bit like being at

there is absolutely no need to find an alternative bar or restaurant you don t need to leave the hotel in warmer months the garden would be a

nice pool table and just the best service yet

place was amazing,old traditional spanish property,with amazing outside space with bar and restrooms,and even a collection of old cars,including a london taxi,the staff were

secure gated car parking

having secure parking for the van we were using, made it even more ideal

each room also comes with a hob, a laundry machine, a sink and a dishwasher that turn the room into a mini-apartment

possible early check in, and late check out for 10-20e

possible early check in, and late check out for 10-20e

wifi didn't work properly: the connection was low. underground parking quite narrow.

ac worked! wifi worked decently. staff was friendly and good shower pressure!

breakfast was very nice

had to check 3 other rooms to find one reasonable and staff could not give access to the wifi

wifi was non existent in the evening

wifi was slow, breakfast was terrible

the wifi was not secure.

free wifi is included

the wifi is very hot and miss.

no room service! no parking! no blankets in the rooms!

everything. even the mini bar is so affordable that i was surprised.

restaurant in the hotel was closed for dining but could order room service but my friend and i wanted to eat somewhere other than our rooms

staff were great but seemed to be under a lot of pressure and the service at the small bar area was poor

no restaurant no room service no parking no blankets in the rooms!

the room service is only in between 7-11pm and 8-10:30 am when the cafeteria is also open, and it was

don t have room service in the night

was no room service between the two night stay, it is old fashioned hotel with old and stinky carpets and

room service food was very poor, inedible is what we would say

the bed was comfortable. the staff allowed a late check out. free parking.

wifi in the room 612 which spoilt some of our time within the hotel , better perhaps in public

ype meetings and slow in opening exel files), even after switching

there was no coffee or milk available in the room only decaf - even room service could not produce any - very strange

hotel is very good, except for the wifi connection, which is not of the proper quality required for the 5 star hotel

wifi signal is too poor for the room 522. please check and update

maybe just making the restaurant and bar a little more obvious to find.

very poor wifi reception.

the tapas bar connected to the hotel is fabulous and the hotel is spotless

excellent location, quality clean and spacious rooms plus a very good tapas bar / restaurant

wifi very low

was hard to get on the wifi.

wifi is stable

was excellent - the rootfop pool was a real hit with the kids

really beautiful hotel in a prime location. with gym and pool.

hotel is modern with good facilities ie pool and gym

lovely hotel with friendly staff and a nice bar area with great prices. parking onsite too.

om service and breakfast buffet) below expectation; i really dislike the instant automated coffee

kids were crying early

there is a bar at the lobby open at all times and room service, but a kettle in the rooms would be an improvement

kids playing in the corridor, knocking the doors and running away

rco, wifi)

wifi signal very weak in rooms no air conditioning in rooms

check in process was quick and efficient, wifi worked most of the time

- close to old town - underground garage - free space with coffee, tea and donuts - good wifi

beds a little hard and wifi sporadic.

this area was also a rooftop bar later in the day

breakfast was great with a wonderful selection of hot and cold food

the pool is really cold especially for kids, and the garage is outdated

pool made a huge difference to the kids and the location is very central

laundry,kitchen facilities were adequate.

unstable wifi

staff very friendly offered me an early check in.

great breakfast, friendly staff, nice rooms, good wifi

also, tv w netflix and wifi worked well

good wifi and air conditioning

whilst we did not use the roof-top plunge pool, it did look very inviting

down stair swimming pool was closed

location and room. roof top pool and lounge area.

could not use the indoor pool in september.

shortage of loungers/parasols round the pool

wifi is decent too and we had a minibar

variety, coffee machine was broken but the coffee was provided by the bar so all good

gym equipment was either very old or broken

the gym facilities were quite outdated.

really nice breakfast and great coffee

the bar downstairs is really friendly and well priced

wifi did not work in the room

a small mini bar with the basics, amenities in the bathroom, very clean and comfy, and the stuff absolutely

the bar prices were very reasonable for wine and water

d floor)

very central location. comfortable bed. good wifi. very welcoming staff.

good black out of windows for kids to sleep well

great wifi

good black out of windows for kids to sleep well

style is minimalist but we great detail - like the reed diffuser - beds are super comfy and the wifi works well

corridors are still needed to be modernized (but rooms are excellent). problematic wifi (+) the wifi was strong so i could work all day without any issues (-) {this could easily be fixed} wifi also worked (-)wifi was very poor. (-)wifi poor but staff were helpful despite this (+)2 minutes walk from the old town, facilities and room are ok, hotel has the craziest lobby :) wifi worked good, everything was clean (-)wifi is weak in the room. breakfast doesn't worth the price, is.very standard (+)the staff member who eventually helped sort out tge wifi connection problems... (-)wifi on top floor was non existant (-)wifi in my room poor at the far backend of the hotel, room very tight for space (-)wifi was lousy

decor in some rooms was dark, my kids didn't like it

decor in some rooms was dark, my kids didn't like it

of the hotel iz great,room confortable, high guality breakfast and profesional and kind staff

location, breakfast, nice staff

breakfast was good selection

good breakfast, good choice

the only thing we would of liked is tea & coffee facilities in the room and the young man at breakfast could not do enough for you

internet wifi was spotty.

there was no bar or extras but that was expected, a relatively cheap hotel perfect if you just want a bed for

wifi was next to dysfunctional.

wifi was weak in the room

the staff is very friendly and the wifi works perfectly

there is a fantastic bar which has a large variety of wonderful tapos

bar at the lobby closes at 10:30 p

extra comfortable bed, everything we needed after our long drive from england to spain, excellent bar service and food and a very warm welcome

gym is small but adequate

location perfect room large had room service excellant

perfect location, great price. included wifi, air conditioning, and all the other necessities.

street is animated the night because of bars so noise for sleeping the wifi doesn t work very

friendly staff. great location. fine bedroom and bathroom. good wifi.

wifi service was poor.

friendly staff. good location. good wifi. nicely decorated room.

was great, but i realy liked the 24 hs bar inside the hotel, which is very cheap and has lots of tasty pastries, cakes, teas, and more

accommodations suited our family well with two bedrooms

the coffee bar and pastry counter was superb and handy

accommodations suited our family well with two bedrooms (kids had their own bedroom)

ds had their own bedroom)

the wifi was under par and the hotel could do with a gym

room service was excellent.

nice small bar downstairs and pretty outside pool area- although pool not open till end of

y the omelets, croissants, ham, cheeses, pain-au-chocolat and cookies) and the pool

the wifi was available everywhere and is fast enough for all normal personal and business needs

noise from window and too small gym without possibility to open windows

and especially we would like to thank the professional kitchen (we ordered room service dinner - fantastic entrecotes (+)arrived late on a sunday, the hotel had zero to offer, not even room service or the bar (-)i would have like all day room service. it would have been nice but it wasn t a deal breaker. (-)times for room service were quite short (-)no help with luggage. no restaurant. no room service. (+)view was fabulous, the food we got from the restaurant (room service) was wonderful, the cleaners did a great job (-)room service, no one to carry the luggage, i had to carry them by self , when i ask for something (+)the staff were incredibly friendly and helpful, particularly the in house chef who delivered our room service meal (-)party closed the bar and restaurant including room service (-)in our room from carmen cenzano - no idea who she is as her letter is untitled - advises room service only in the evenings due to covid-19 restrictions

the wifi could be

location close to the pilar plaza; friendly reception; spacious room; good wifi

wifi worked well

great location, good price, comfortable rooms and amazing breakfast.

we particularly enjoyed the hotel's breakfast and would recommend visiting their restaurant

lot of restaurants and tapas bar nearby

the hotel has a bar and tapas bar downstairs that was open all day long to get drinks, coffee and grab a bite

breakfast was delicious as well

location is great, staff friendly, cafe is nice, wifi is great

there were no wifi in our room

location, great view from the balcony, good wifi signal, and very good food in the restaurant, good value for

eat there because bar staff earnt welcoming ,but hotel reception staff were great and humorous,definitely hopefully

great location, good wifi.

walls

the wifi did not work for us... accepted the code but did not load...

free late check out if available

wifi was fast and free

the wifi was almost unusably slow...

good location for car tourists, clean pool

is a good three star hotel that has a swimming pool, and on site car parking, we were travelling to bilbao and this hotel was half way from our

this is a great option for folks traveling by car with a pet who need secure parking

location/price/clean & comfortable plus it s fog friendly & good parking!

roadworks made it tricky to locate in dark otherwise plenty of parking outside

parking is free, which is a major bonus in the city

very quiet. clean. a little surreal. nice bar area for breakfast.

close to the city by walk, nice personnel, good wifi, easily accessible from road, free parking.

bath, the bed, the wifi, the room, the cleanliness and the quitness

bar staff really friendly and helpful

wifi was good, it was easy to park and easy to walk into the city centre

and the wifi service wasn t secure

very helpful and good communication with the receptionist. fast wifi!

easy to find by car, good value and 35 bus nearby went directly to the centre. excellent wifi.

the first night we didn't have wifi. i requested a check and then they fixed the problem.

no bar ir restaurant on a sunday

wifi and tv work well

wifi signal not strong enough in my room, they provided me with an ethernet cable.

lovely room, very fast wifi

no bar or restaurant, except for breakfast

nice bar with food

free parking and easily accessible from main road

the bar cafeteria shuts a lot of the time and there is not a great choice of food

easy access, good value breakfast, easy parking

drive we didn t sample the good unfortunately, as we arrived late, left early plenty of parking, outside space for snacks & drinks excellent for a budget style hotel dog friendly

we also booked the spa for the wood spa couples package

wifi in the room was nice but it was slow

free parking, bottle of cava and chocolates in the room

there is a square by the hotel restaurant which was nice for the kids to run around in while we had an aperitif

the secure parking, the friendly staff, the clean and very comfortable rooms, excellent well priced evening

lots of free parking and the bar served tasty food

people who run it are amazing, very accommodating, the bar is good with a good selection of food, you don t have to book breakfast but can get some

room lovely clean and comfortable, the restaurant in hotel on site parking great food plus the bar area good

free parking in front

the restaurant food unbelievably good my wife and i had a great stay , would recommend, private parking all staff attentive

didn't speak english, also there wasn't wifi (the signal was too poor to connect) poor light in the (+)good parking. good wifi. the breakfast was ok - croissant with jam.