really enjoyed karaoke on friday night open bar open bar and the pool tables

the owner opened the bar early for us.

we stay here often. never an issue. rooms are great. bar has pool tables n great staff!

did not try the bar but the lobby looked magnificent since the last time i been there

location of the hotel was right on track and we loved being there! bar was nice too!

she handles the breakfast bar and always makes our breakfast a joy

he presented menus for the restaurant / bar and pointed out all amenities available

was tawanda’s day off and the guy who filled in for her just could not keep the breakfast bar stocked

it was peaceful and the breakfast was delicious

she handles the breakfast bar and always makes our breakfast a joy

free onsite parking

parking is safe

was allowed to park in the diamond parking even though i am not a diamond guest

parking lot

staff, breakfast, and location.

breakfast was hot and at an early convenient, easy access to meal

friendliness of staff, breakfast, room, and location

breakfast was wonderful

breakfast is basic. restaurants are nearby if you like a quality breakfast.

we had a suite with the spa tub and it was excellent. my favorite part of the room.

pool could be open earlier then 10am

pool gym and quiet place in the back to sleep

no pool

would like hot breakfast again like you guys use to have, hot grits, sausage, and egg

comfortable, excellent breakfast (waffles, great coffee

pet fee was reasonable

loved that the male manager that checked us in didn’t allow kids to be running up and down the hallway disturbing others… the other lady was helpful when we

clean, affordable good staff, free breakfast.

currently not serving breakfast due to covid during my stay

breakfast was fresh items and plenty of each item

breakfast was very good

clean/free breakfast and good location at a good price.

nice staff! enjoyed the gym

need pool and add items to breakfast menu

the breakfast is just okay and hotel needs a little facelift

breakfast was great…bed was comfortable……room was very clean and pets are welcome…

check in was easy. quiet big rooms and hot breakfast with many options that opens @6am

only $10 pet fee. good location, very nice breakfast selection. comfortable beds.

this would not be my first choice in the future but you can't beat the $10 pet fee

and staff were exceptionally helpful with late arrival and needing to park truck and boat trailer

breakfast, friendly staff, easy check in

the key cards didn’t work for the pool and gym

friendly staff, good breakfast, living room area in lobby to sit in and watch tv, clean pool

nobody cleaned the gym during my entire stay

this rooms are spacious and breakfast was great.

no handicap access room, no hot breakfast, had to call for a tv remote. beds too high.

breakfast contents; apple, crackers, juice box, pound cake all within a bag-to-go

no wifi, no cable, i notified office multiple times and called

also wifi was very fast and works well all time i was staying

tissue was in the peep hole in the door, the cover was stained, and the tv wouldn t connect to wifi

they do not have breakfast. update your website!!

no breakfast

there was no laundry service, no king sized beds, no breakfast

instead of a hot breakfast they had a

and the breakfast was

clean it was and the variety of breakfast

and the breakfast area was very clean and the staff member that was monitoring that area did a great job

the breakfast staff and food was excellent

staff at breakfast was very kind and friendly and the food was unusually good

pool was mobbed both am and pm

clean. comfy. we left before breakfast. updated. modern.

the staff was so professional, but friendly, the room was clean, good breakfast and it was in the middle of everything

she did allow us to do early check

bagged breakfast was for kids and no fruit was provided

and only kids' cereal (fruit loops) and raisin brand

and, don’t tell me it’s copd or asthma because you’re able to go shopping to the gym etc

quiet, clean, breakfast was great, and friendly staff

the staff, the pool, the comfort, and the breakfast.

staff was friendly, it was clean , the beds were comfortable, the location was good, breakfast was good with a variety of choices

35 dollars for pet fee is outrageous

a pool like advertised!!!!! a clean floor to walk on in my room.

the pool was ok, but needs updated furniture. food at thunderbird was good at a fair price.

the building is a disaster. pool is demolished. hallways falling apart.

the pool wasn't available, breakfast is not available

pool was out of order, not indicated in the listing

hot water for the oatmeal and really not many options for continental breakfast

grab some breakfast and leave this was perfect

pool

breakfast

breakfast adequate, no meats.

the bar and restaurant were fabulous

restaurant says open til 11, but only for bar food.

the location second the ambiance of the piano bar as you walk into the lobby

the fitness room and the store was stocked with plenty of items

stumbled on this hotel and so glad i did because its literally right downtown by restaurants and bar in walking distance

staff was very friendly. the pool is very nice!

parking area was secured by a bar gate only

the bar was everything

property is in the town of florence with a short walk to about 6-7 restaurants and bar , it’s a great town to explore while on a road trip

the 2 ladies doing breakfast were amazing

could have better breakfast options

the breakfast was sad but there wasn’t many people so i get it.

plastic on mattress heard every movement my kids made

room was clean and well maintained. the pool was in excellent condition.

has an outdoor pool

no link sausage at breakfast

although i did not use these, there was a nice pool area and what looked to be a decent, well lit exercise room

pool was clean

location, parking, price, breakfast.

breakfast selections were very minimal.

was spacious for me and my kids

large suite, friendly staff, good breakfast selection

liked the room, very clean and the little kitchen was perfect for a solo traveler.

staff were super friendly and helpful, and breakfast was good - my kids enjoyed the waffles, and my husband and i liked the hot breakfast sandwiches

also nice big room and can fit 4 kids pretty well with no extra charge

i received a staph infection from swimming in the pool.

used the fitness room and business center

other than the infection i recived from the pool everything else was good

staff was very friendly. pool and hot tub were clean. breakfast was okay.

the swimming pool was closed

breakfast and dinner there was beyond great many selections to choose from at no cost

the pool was not working and my kids were not happy about that.

kitchen w/plates, utensils, etc & a full size fridge, for easy perishable storage

nice, big comfortable rooms, hotel is brand new, nice pool we didn't get to use

it was clean, smell good, the bed was comfortable, and breakfast was excellent!

fitness center

no hot water / no pool / no hot tub / bad beds and pillows and would never stay there again!!!!!

want to mention that the kitchen staff and especialy the lady cook, went out of her way to acommadate me

indoor pool, comfy bed, fireplace, breakfast

is the worst experience i ever had the pool was down green my kids could not use any amenities doors

comfortable & provided all that was needed women in breakfast room was friendly, helpful & did a great job

front desk staff and 2 others working there were chatting relaxing towards pool side of lobby as i waited at desk

staff very friendly and great continental breakfast

space in the room was plenty,close to civic center, bed comfortable, good breakfast

love the breakfast, bacon would have made it better.

breakfast wasn’t that great but considering the virus they did the best they could

surprised by the $50 pet fee

outside pool and free breakfast

was traveling with kids so had to make other plans which means had to spend more money

pool was closed

breakfast, comfortable bed

i didn't like that the pool was closed.

big room, very quiet and nice breakfast.

the staff was very helpful and breakfast was great

comfortable, clean & good breakfast

the bar and pool table

no complementary breakfast

breakfast was ok, but not like other hotels

clean, nice gym, great service

this hotel was a blessing with the gaming area for the kids, the outside area for them to run around, the indoor pool, and the extra space in the room

laundry room was a great amenity.

the inclusion of the food and drinks with our stay made up for the added pet fee for the room

love multi-bedroom suite options since our kids will not go to sleep if we are in one room and the adults are awake

pet fee not up front in price.

the pool was amazing for the kids

disappointed with the breakfast

nice breakfast. room and bathroom was clean nicely.

fruits were available for breakfast

can't say anything bad besides i wish breakfast lasted alittle longer

didn't have a breakfast,my room didn't have a refrigerator or microwave and the bathroom was very

nasty pool

couldn't even get to the pool without walking through thugs blocking the way smoking marijuana

the pool was closed

i paid $20 for a pet fee(2 dogs @ $10 each), and the receptionist knocked on my door after 8 p

looked like it was a nice place from outside with a pool my son and i was looking forward to staying