is very friendly and helpful, the hotel has great location and a lot of parking

small bag of laundry done for 10q

daily housekeeping plus onsite laundry for a reasonable fee

to grab the attention of the person at the front desk when we needed her to open the door to the parking lot

located a few steps of central park i do really love the location, since you get up you can have breakfast early in the morning next to the fountain in the main patio delicious breakfast

it had a lovely internal courtyard where i had breakfast every morning

there s even a kids playroom

when we were in a rush for breakfast they packaged the remainder for us to take on the road, so nice

good breakfast it's not a calm neighborhood but very close to a big shopping mall, restaurants and not

the breakfast awesome

it had great wifi a desk in the room for me to work and it was quiet

instructions about the parking and time to leave/enter

some noise coming from parking areas.

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

parking was in a separate, secure parking lot around a corner from the hotel

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

the bed was comfortable and the wifi worked fine

views of the lake from the restaurant and small pool and also from our room

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich, very much

the ‘pool’ is alot smaller than it looks in photos

the pool area was clean and restaurant had good options

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

the pool was amazing, and i personally really enjoyed the hammocks :) it was also nice to have the

swimming pool with view on the lake

really enjoyed my room by the pool, it was amazing

the pool area is amazing too

great breakfast

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

pool a bit dirty

i got the pool to myself both times

pool very clean and warm

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

they alsomhave a big, fully equipped kitchen

there is a big share kitchen, very big terrace with beautiful wiev on a whole lake

short walk into town so access to lively bar scene not far away but nice and quiet in hotel

the shared kitchen was lovely and really clean…

although two people are doing their laundry in the lake, it is crystal clear water

and wifi also seemed to turn off

the breakfast was humble

the breakfast each morning was healthy and delicious

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

was so nice, natural, confortable, the beach was so nice, the food delicious and big breakfast, the whole place was so nice , the people nice lo i will come back to this hotel as many

wifi only works around the reception area

we thought it included breakfast

only the fact that the pool was closed by the time we stayed there.

the breakfast was delicious

wifi was weak.

it wasn't quiet, i never found the wifi password, loud neighbors.

clean, comfortable with a good shower and excellent wifi, this was excellent value for money.

bad wifi, accessibility to drinking water, cockroach

ants in the bathroom and unstable wifi connection

the location is great, the laundry service was quick and clean, and the staff were friendly

the staff were very friendly and assisted with laundry and other documents that we needed printed

cheap, close to the lake early check in, late check out

cheap, close to the lake early check in, late check out

great value laundry service, comfy bed

the pool didn t seem nice to me

nice swimming pool with slide, beautiful view from the terrace, very helpful staff, nice extras like table tennis

the kids loved the pool area with the big slider

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

lovely hotel with large inner garden good location nice view on lake from pool and restaurant