the wifi was particulalry good

a one night stay location excellent, staff super friendly and helpful and a nice bar resteraunt onsite

and tidy, nice on site restaurant and bar very reasonable prices, short walk into the main town, free on street

staff were great and the bar / cafe / breakfast room looked nice though we didn't use them 3 star rating but could easily be

hotel was clean, good breakfast, great location, lovely staff and a good bar and restaurant

friendly staff great location golf course on your door step

the pool was clean and had lots of space

dinner we had though at the pool side restaurant on the ground floor was terrible, one of the blandest meals we've had ever and

could do with having an iron and some of the bar staff had to google how to make cocktails and they were not great

couldn’t get anything to eat after our golf around 4pm

there is a small bar which serves snacks throughout the day including tostadas for breakfast

location, pool great, food good

swimming pool activities are fun

good facilites staff. breakfast

animation team was great with the kids

beach and pool were great

although the kids program was always around the same music themes

we could use the pool as much as the other client

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard safety rules) food/ fish/ dessert always around the same choices nevertheless

we will keep going to playacanelahotel! we and our kids enjoy it very much

very good pool and nice location near the beach with good accesses

nice pool. cleaned exteriors and interiors. close to beach.

hard to find sun loungers as people seem to save them for the day, both times at the pool there were a lot of loungers with towels on them but no people

we had a poolside room with own terrace which was perfect for little kids

location, pools, food, kids club

breakfast, the pool and the proximity to the beach were incredible

clean apt superb location near all the best restaurants fully equipped kitchen excellent communications with the property very secure excellent silent a/c highly

late check out was no problem

aside from the usual kitchen utensils there were containers in case you wanted a picnic, there were umbrellas, beach

early check in late check out help with our taxi booking etc

early check in late check out help with our taxi booking etc

nice laundry

the spa and gym was great, great location

the spa and gym was great, great location

they gave us an early check in also

use of the spa sauna/gym with robes provided on request

breakfast was excellent and the serving staff noticed it was my birthday and surprised me with a

coffee machine in bar out of order so no bedtime drink.

ways cleaning all areas of the hotel 24/7 some one on front desk breakfast was good and a small bar good location to wonder around

bed was comfortable, staff were very helpful and happy, easy off road parking, good choice at breakfast

breakfast excellent!

is a bar but no barman

there was a sound of hotel laundry at night and it was disturbing

person at the desk promptly gave us early check in and a good quiet private balcony room

the laundry service was a real bonus

very good laundry service

laundry service very good value for money

i was traveling solo. it was perfect for me and room service for evening meal was very good

we made use of the cocktail bar, gym, rooftop terrace and restaurant during our stay

we made use of the spa facilities and would recommend heidi for a massage

room service charge was a little over the top

we ask staff on reception to prepare breakfast for next day because ours flight was early and we couldn t eat breakfast at hotel

pool was too cold for us but that's our preference and no fault of the property!

bar prices ok, didn't have breakfast or their food

from airport was very quick and easy check in was fast and efficeint bar service for dinner was fast, delicious pizza and exactly what was needed room was clean and

1. for family with kids, room was a little bit to small, but for one night it was ok

swimming pool breakfast cleanliness

cleanliness, breakfast and the location from the airport..

hotel is very clean, staff very helpful, nothing was too much for them for an early check in to a an hour late checkout, good size rooms with ac, fridge and toiletries provided

rooms were huge and comfortable, the staff friendly and accommodating, the breakfast very

even has a small pool outside and a restaurant on site

clean, spacious rooms, kind staff, nice breakfast. swimming pool with beds to get tan.

very nice. they let me have an early check in whicb was very kind of the host

the place is ideal to live with kids or big company of travellers

they are kind enough to give an early check in and the room is very tidy and clean

liked everything including the swimming pool and breakfast

lean and great breakfast

zealous staff constantly stop the kids having fun in the pool

pool was lovely with bar next to pool and never too busy to sit and relax

this doesn't detract from my stay but wifi only available in bar and reception area.

ate lunch in the golf clubhouse and it was excellent

the pool and jacuzzi were great and the breakfast buffet had a large choice

amenities, green golf view, gym, spa, food , music

member of the bar staff in the nuba was a bit surly towards me but i didn’t let it ruin my evening

spa facilities & indoor pool great

good wifi

could have had a little more variety at breakfast.

breakfast only but plenty of food

extra pillows in our room 1 particular man on reception (evening shift) moaned he had to go to laundry to get them

clean, comfy beds, towels and maid service daily, excellent wifi throughout the hotel and outside, location is 5 mins from a supermarket with reasons keep

would like more for the kids! games, special hours, or even small swimming pool

a good pool with plenty of

a good selection of food and bar drinks for a 3star all inclusive

rooms were great, three separate beds for all three of us, very nice pool area and a wonderful breakfast

the pool area wasn't tidy the broken loungers are laying there.

staff, very clean hotel, nice room - bar - fitness - mini-golf etc

noise every night ,noisy kids running through corridors late at night doors banging, uncomfortable bed

we couldn’t try the swimming pool during this season but we profited of the gym and mini-golf on the awesome terrace

unfortunately we couldn’t try the swimming pool during this season but we profited of the gym and mini-golf on the awesome terrace

machine in our room so requested and got a kettle tray , was able to ask for some milk from the bar for our morning tea too

there is also a public playground just across the road for the kids to play

mini bar available and complimentary toiletries

50 for kids (although the hotel bar and many other cafes do a standard coffee, toast and fresh orange

they have late check out option, it costs extra 20€

i interact with is great but africa is particularly smiley - as is the chap who has worked in the bar for years

comfortable bed, effective minibar fridge; the pool terrace is lovely on the roof, although the pool is small - 6x4m

50 surcharge for room service in the morning, meaning even if you re just ordering a coffee it s over 7

not use housekeeping for a couple of days and reuse towels, you get a voucher for a drink at the bar

the location very central and their terrace pool.

i ordered a sandwich from the room service, very late at night, and they changed most of

we were told no room service on the weekends, but we arrived on a friday

no room service, would expect from a chain like marriot

free high speed wifi

too far from city centre, no restaurant or room service

24 hour room service, as restaurant doesn't to evening meals