our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

being close to dollywood and the pool

and every staff person i encountered was friendly and helpful - from the front desk staff, to the pool staff, to the lovely gentleman who helped me at 2 a

the bar areas and the feel of the resort.

excellent staff, pool life guards and service by pool

convenient to attractions and good parking

can't say much, but maybe that the wifi was hard to connect to and was slow, it is an older hotel but they are doing renovations on it

also there is a $20 nonrefundable per pet fee they don't have listed with booking, it has a 15lb animal limit

charge pet fee $20/day per pet

plenty of parking

great value. close to everything. my kid loved the pool.

do i wish i had picked another hotel cause my kids had to experience this on fall break well yes

the hotel the rooms were nice and clean they even had a pool for us the location was great the kids slept very well and so did i it was very safe environment i liked

they have a nice pool where my girls made friends from other parts of the country

the location, beds were comfortable, pool was great, people were great, room was clean.

very clean great location love the spa tub definitely will be back room 100 is great

good location, comfortable bed. spa tub, balcony overlooking the river.

con: you have access to a pool but it's a good ways off, driving wise, wasn't worth the trip

wifi was horrible could never get it to connect

wifi was weak the steps to get to the river needs redone

breakfast was delicious! greeter was great and she is so adorable ❤️

busy day in pigeon forge & gatlinburg and finished our day at the island… but, there was three kids in the hot-tub and kids running around the pool & jumped in & splashing around… it was

we love the onsite bar and breakfast

its location and the pool stays open 24-7 and and the breakfast bar is the boom

location and full breakfast. also pet friendly hotel

pool was closed and we were not told at check in

has a nice pool area and very convenient location

the hotel was designed lights under the bed coffe in our room games in the lobby for the kids indoor and outdoor pool

hotel was new and rooms were clean. kids loved the pool.

the kids liked sitting and playing the games also

breakfast was excellent

friendly staff. rooms were clean. the kids really enjoyed the heated pool.

would have been nice to have pool that was open year round, but it was not a problem.

not many amenities for kids

kids playing in hot tub kids jumping in and out and playing in outdoor hot tub which is next to the

the breakfast was free at the restaurant next door using vouchers from the hotel.

the kids kept coming in our toom to get a signal

room was clean and we really enjoyed the spa tub in our room

i really like the size of the spa tub in the room. the room was spacious.

wish the pool stayed open past 10

kids loved the location

the island, within walking distance to our favorite shops and restaurants, the rooftop pool/bar and the bar and grill are great

all was great bar pool etc

staff was very accommodating, they even gave our kids complimentary coloring books when we checked out

pool top roof!!!!

was close to where we were going and like the indoor pool

jets in the spa didn't work right one of the covers on the plug in was broke off and the bathroom part was so

i stopped there a couple hours early to inquire about an early check in

with check in our rooms was very nice they are remodeling but they are making it very nice the pool area could use a little attention but overall it was worth the

nice spa bath, smelled very clean, was clean

everything was good. just wish the pool opened up earlier then 2pm.

the spa tub was absolutely amazing! so relaxing and the downstairs bed was way too comfortable!

the pet fee is too expensive

the pet fee … but it’s just not this hotel

really but it would be nice if they would offer breakfast till 10:30 am like lots of resterants do , when we are on vacation we dont wake till