no food by pool

2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made it worth it

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

the pool was great and our room had a great view

service around the pool was real slow

clean. nice pool.

its awesome to have a green space and pool indoors regardless of the city weather conditions

and the bed was really comfortable and the staff was very helpful and friendly, especially at breakfast, which by the way was delicious

free parking which was nice when my friend was picking me up

my daughter love the pool, very close to a lot of restaurants

early check in accepted

below average but “cheap for the area” they gave me a quick and early check in

guys in restaurants was so helpful. good breakfast.

bedrooms are large, breakfast is good and plentiful of food options

breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.

no mini bar

had a room for two with breakfast incluided but they say was for single use and they make me pay for my

i had to go to the bar to get paper cups

the facilities are in good shape and the breakfast is

perhaps the pool could have been warmer

need a pool for the kids! monterrey is so hot

the room service food portion sizes.

parking is a mess

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

facilities, that they don t have pool and that the restaurant and buffet are a little expensive for the food they

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

room service knocked on our door after ten to bring coffee

delayed room service

comfortable and good room service

there were few options as to room service and the electricity went out for half hour.

wish there was a pool and they charge for room service every time.

hotel felt worn my room had view to a multiple level parking lot it was noisy

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

also, they were building the new parking lot all night outside our window, we didn't manage to get any

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

staurat extractors) the stars rating didn't match the quality breakfast

good value, room, breakfast included, additional breakfast options, cleanliness, confort

limited parking

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

wifi big room good room service

the breakfast is simple and there were some things missing. the pillows in my room were not good

the breakfast and beds were incredible!

breakfast is delicious

breakfast food and service was also good

fuentes del valle breakfast was excellent , good food,, and great service, good price too

only recommendation, not complaint would it be to match breakfast menu to other holiday inn express hotels, my daugther was expecting for bacon over hot