wifi was not strong enough to stream netflix, so we could only access very few english-speaking tv

the kitchen facilities were excellent

breakfast and location was great. staff were exepional.

breakfast was not good, we had the mexican options and they were both sub-par taste wise

rings), kitchen island and x2 barstools

helpful staff, clean, quiet, good wifi

beds were uncomfortable, weak and spotty wifi

ok breakfast

was great to have complimentary drinks and breakfast, and also handy to have laundry on site

small bedroom, and a cockroach was in my husband cup during the breakfast, don’t sure if was in the orange juice or the cup but it was there and it was a

breakfast was good, the hotel was clean and quiet

the laundry was a good thing for me

wifi signal was very intermittent

good wifi

rooms without windows, bad wifi, rooftop terrace permanently closed

very nice restaurant and rooftop bar available to guests

bar closed, but roofdeck open

the entire staff from the doorman to office personnel to the waitress and kitchen staff were incredibly nice and helpful in so many ways

i liked that it was within walking distance to the zocalo, and the breakfast was amazing.

room was very confortable and spacious i really like it, and the kitchen staff for breakfast were very

e skipped that altogether because of the

helped us with laundry (definitely get it done here, the price is so reasonable compared to big hotels),

staff was flexible for allow us for a late check out

the laundry was facing the hotel so we dropped the laundry to them and they brought it back for us

he even gave us soap that the hotel produces and some small gifts for my kids

early check in was not possible

unlimited bottled waters and candy bar are a nice to have, and even when the weather looked a bit rainy the staff offered to provide

the breakfast price. it was quite expensive for the limited dishes included

the pool, the gym, the club, the restaurant and room service were all top notch

perfect location, great gym

nice gym and pool

nothing... i mean the pool area could have been larger. the hot tub wasn't very hot.

location, allowed early check in as room was available, much appreciated

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

i appreciated the fact that they were able to send out my laundry and have it back the same evening

very spacious rooom and light. late check out and early check in were possible.

very spacious rooom and light. late check out and early check in were possible.

breakfast!

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

building, space and style was fabulous - we loved this

for a cab they tried to make money on us and they didn’t listen when we asked to have the laundry done separately and correctly

gripes - the tap water was hard and pool water was too hot when we were there in april with daily maximum temperatures of around 36

also has a great pool

all our laundry done for us$5

wifi was terrible, the room was a bit smaller than expected but not a huge deal

added bonus for us was the excellent parking ud83dudc4c secure, enough for several vehicles and free

wifi works well in some rooms, but at 205 didn't work. no kettle, coffee machine, hair dryer.

location and staff were great. parking. facility was clean

excellent wifi,safe parking, abundant hot water in shower

great wifi!

the wifi didn't work for half of our stay.

wifi was a bit sketchy but it was a holiday weekend and it could've been that too many people were

information provided upon check in about the hotel, hours for breakfast, wifi password etc

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

traveling as a tourist with my 3 teen kids, and it was great

parking arrangements

included parking is convenient and safe

was not told that the parking lot was available after check out but only if i didn't take my luggage to the car before

theres no parking and a/c only fans.

better wifi

the wifi was great

loud music from bar during day turned it down at night though

we could hear the bar tv

breakfast is really good, specially the beans chilaquiles

poor wifi. bare bones room

wifi worked well in room

thea laundry service was not

rooms we got were on the first floor so no view, only laundry room and maintenance room

the wifi was good

immaculately clean, comfort of the bed, secure, high ceilings, historical, staff, pool, gym

it has the best buffet breakfast i've ever had and is just a dream to stay in

great location, beautiful gardens and pool, extremely helpful and friendly staff.

the serenading live music during breakfast was a treat

too much kids in the adult pool too loud