water of the pool way too cold. pay only in cash available.

she gave us champagne upon our arrival and ensured everything was taken care of from our breakfast tickets to our taxi when we left

our expectations and was the best part of our trip to san pedro laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is clean and blue ,the

traditional guatemalan breakfast, very healthy and refreshing.

inclusive breakfast was amazing and honestly exceeded my expectations

i got the pool to myself both times

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

pool was honestly too cold for swimming but not much they can do about that

pool a bit dirty

swimming pool, sauna, jacuzzi, free water

i liked the shared kitchen and use of the kayaks

short walk into town so access to lively bar scene not far away but nice and quiet in hotel

location is perfect, next to the lake, 10 minutes walking distance from the bar area, which makes the hotel quiet and good to rest, the hotel is very clean, has large terraces

the shared kitchen was lovely and really clean…

they alsomhave a big, fully equipped kitchen

has a pool table and table tennis too

clean, spacious room with kitchen area

they close the kitchen and bar at 7 pm

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

our room was next door to the kitchen and extremely loud with music and chatter from the staff.

the room was of a nice size, the ac worked well

is a pool at the property, so there can be some noise coming from it during the day

internet was not good and access to wifi was spotty at best

are nice and clean, pool is big and clean

hotel, central location, nice pool, good breakfast, good breakfast, nice and helpful staf

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

parking was in a separate, secure parking lot around a corner from the hotel

the bed was comfortable and the wifi worked fine

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

comfortable room and beds, nice breakfast area and very tasty breakfast, has on-site parking, and all service personnel were super kind and attentive

the two breakfast options are great, a classic local one with beans and fried banana and a classic one of

located a few steps of central park i do really love the location, since you get up you can have breakfast early in the morning next to the fountain in the main patio delicious breakfast

when we were in a rush for breakfast they packaged the remainder for us to take on the road, so nice

the room comes with full breakfast included

small bag of laundry done for 10q

daily housekeeping plus onsite laundry for a reasonable fee

first and second day the pool was out of service.

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

the pool didn t seem nice to me

nice pool and gardens

play area for kids

cheap, close to the lake early check in, late check out

cheap laundry service, availability of travel services

it offers laundry services and the stuff is friendly and smiling

the staff were very friendly and assisted with laundry and other documents that we needed printed

the location is great, the laundry service was quick and clean, and the staff were friendly