there was no pool, however, because we were only staying for one night was not a big deal.

no room service

wifi issues and every suite is different

no room service, bad wifi

the parking lot

the spa room

clean, comfortable, extra friendly staff, easy to get to, great parking area

ly the easy to open door handle type for kids to get out and a simple turn lock by the handle that kids can also easily open)

location was great, we also like the gym but need an elliptical.

jets in the spa bath were placed in spots that made water splash around so had to keep them

nice and clean place lot of parking lot the pool is nice.

wifi, a/c/heating, and hot water were working properly

with good parking and location is situated where you can explore the city

hotel need kitchener in room

free breakfast friendly staff

location, laundry, friendly staff

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast at 9 o clock there was

breakfast, spacious room, clean

ample parking, we were able to park against the building close to an exterior door near our room

for half the day, someone was banging on either our door or the door next to us at 430am, and the wifi was so poor quality it kept disconnecting

need grab bar in bathtub

noisey hallway after the bar closed.

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

one bar of soap only and half-full shampoo pack

my husband couldn’t get to use the gym because room card didn’t work to open the door went to reception and the lady told him you

maids helped with laundry

just would of loved the pool open

room was super. we stay here often pool is awesome.

as the title, good time there and like the gym, recommend and would come back