the cleanliness, furnishings, security of parking, location, access to restaurants & shopping, breakfast options & friendliness of staff

laundry

laundry room was decent

there's a gym

they could use a few more breakfast items,,and the hot water in the shower had some issues

tina, the hostess is very accommodating, and provided a wonderful, customized breakfast

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check in time

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with all the trimmings

the breakfast was also excellent

breakfast was great

no turndown service because of covid. price should reflect that. no gym.

room and building - restoration well-done gorgeous bathroom full size spa quality bath products delicious snacks friendly and professional

also they said the mini bar was complimentary but there was nothing in it except water, coconut water and chips and 1

attached bar and lounge

we loved the gym, state of the art with many new machines and clean

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with your booking, offerall it's

no channels for the kids

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their hands down - and was not very 'pleasant' looking in there

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing outside the front of the hotel when we first arrived

one of my kids slept in his car the first night because the mattress was severely stained, no discount

wondering if the casino parking and the hotel parking can be separated somehow to give some preference to the self

there are a little extra frills and added costs due to the casino in the hotel

the casino is over rated as well

price was a little steep given where the hotel is and the fact that there's a casino (money making machine) attached