wifi also is very weak and nonexistent at times in the majority of the room

spotty wifi, only close to window

the wifi or hot water were not so good.

cable service, wifi, it's clean

the wifi coverage is poor,

was excellent, breakfast which was made to order was outstanding

everything. the staff, the rooms, and the incredible breakfast.

breakfast was very good and offered a nice selection of mexican food

beautiful place, extremely clean and everyone very kind! also very good complimentary breakfast

the restaurant was terrific with a wonderful breakfast included in the price of the room

the games at the lobby and the breakfast was a nice

no frills. clean. kind staff. early check in. close to the historic center.

the rooftop terrace is amazing but the breakfast could have been a little better

would also be nice, to have a small bar where one could get a lovely drink and small snack after a day of sightseeing

love the roof top bar and restaurant great

amazing beds, roof top bar & great staff

everything, everyone super nice, the sweet bread was amazing, maybe just more food in breakfast

good breakfast options

we had to change rooms because there was a room full of kids above us who were jumping off the bed onto the floor throughout the night (good for them

the free, delicious breakfast is huge, beginning with pastries made in the hotel, followed by fruit, and enchiladas or

the rooftop pool area is amazing for such a old style house.

gym was not so big and the sanitizing wipes were missing to clean the machine you wanted to

in front of callejón de los sapos, it has a modern design, spacious rooms and a nice rooftop pool

ditto a rooftop bar and snacks at the pool

only thing that concerned me was the pool/hot tub, their were no hand rails to get into and out of these pools, which makes falls and

terrace (on the roof) there is a beautiful (i want to use this word a lot here) heated swimming pool with fountains and a waterfall

fabulous rooftop pool with beautiful 360 views of the city

wifi patchy,no slippers and restaurant good but not the best with mistakes made

all the rooms opening to the main courtyard of the building that had a crèche, we could hear kids shouting whilst they were playing for a lot of our stay

housekeeping, helpful english speaking front desk, great outdoor pool, excellent restaurant

only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck

wifi is not working correctly so it s difficult for remote working or just navigation

the gym is okay

for free parking and not to charge for 1 hrs late check out

location, staff, beautiful building, parking.

parking was secure, free and convenient

pecially the breakfast)

we were very interested in the bar or the lobby based on the photos and they didn t look anything like the pics on the site

of the worst room service that i ever met in my life or the two time chicken soup came completely cold

very good breakfast confortable room

breakfast buffet is really good with a lots of choices

wonderful rooftop terrazzo; very cool bar (though not operating); attractive rooms

there is a bar atop the hotel and at night the view of the cathedral lights is spectacular

the bar on the terrazza was fantastic! great views!

the terraza bar has been a fun place to hang out

the roof bar was a nice place to send time at night with great views over the city

space in bedroom, bathroom, and living room, high ceilings, excellent service, smart tvs, free parking, coffee shop at entrance, quiet and comfortable

happy they have parking and the attendant is the best

is not a hotel, it is an airbnb: no reception, wifi is not working well, the space looks like as if they hadn't changed the linens and the

good wifi

they catered to all our needs and gave us late check out with no trouble at all

the terrace was nice but is shared for venues/events so there was a party when i was up there, gym area is also right infront of the terrace so this can be good and bad depending on the company

the staff were very friendly and willing to help in what ever way, they also have a laundry facility reasonably price

room was very comfortable but could use more seating. rooftop bar was very nice.

the gym is almost without equipment

gym and pool actually non existing

limited breakfast options, the ‘swimming’ pool is a plunge pool at best

the staff was helpful and breakfast was excellent

breakfast was a buffet with option for all tastes, abundant and with quality products

breakfast and location were great

no fridge/ mini bar in room

clean room location attico restaurant bar no bugs

i love the staff, the bar in the rooftop, everything was amazing ud83dudc4f

great location - great restaurant and bar upstairs.

wifi could be a bit stronger

we had a possibility to do laundry - they have a laundry service with extra cost

rooms, good air conditioning, even a small gym on the roof, and helpful staff, great location close to zocalo and some good

there is a great restaurant / bar on the rooftop terrace with a spectacular view of the cathedral

there is a rooftop bar where you can sit and enjoy the view

on the menu was omelet and egg benedict, and room service was outstanding

location, spacious and comfortable room, fantastic wifi, cable tv with english channels, clean, nice view from my balcony, thoughtfully decorated

comfortable bed, great wifi, and the shower was huge

thedral, restaurants)

friendly staff, spacious rooms, wonderful amenities, fast wifi, hot shower, nice restaurant - recommend highly

staff helped me get express laundry service

too much noise from the bar upstairs. it needs more electricity outlets

the rooftop bar and

and great prices in food and drinks, super nice view of the cathedral up in the terrace and nice bar

rooftop terrace and bar overlooking the cathedral

wifi worked well, tv also

the staff was great and even got a breakfast ready for us for a 6:00 am departure

capsule we loved our stay and recommend also bar with the excellent

we also liked the little bar they had

breakfast was included, but the staff directed us to the breakfast buffet which was charged

great position, the room was clean and they had free wifi

the bathroom is very small and the wifi is bad.

great shower, good wifi

liked room service

very clean hotel and room in a super location right in the city center. parking was available.

everything! the location is amazing, the breakfast is delicious, the receptionist was so nice

on the roof terrace would bring us the menu and from that point on i had get up and go to the bar to order food, drinks, etc

location, comfortable room, breakfast.

breakfast was pretty meagre

on in the lobby/reception on the floor below, as well as the karaoke/sing-along happening in a bar somewhere in the hotel or very close to it

terrible smell in the bathroom and wifi was very bad

mostly the wifi did not work in the bedroom

and no parking available

is no wifi, no window, no a thick blanket

the receptionist did offer an alternative wifi connection, but this didn t work at all

there is a cafe next to the hotel, part of our stay included breakfast there and food was top notch, we actually also decided to have lunch there a few times

we also took advantage of the nice spa and the cafe, which had good food

very welcoming staff, nice room in a good location to explore puebla. good breakfast.

it’s a breakfast & lunch place

for guest with an extended stay, it would be nice to have the option to use your breakfast voucher as credit towards the regular menu and allow guest to pay the difference