parking but they had valet

room was very large with many extras that i didnt expect like a functioning kitchen

they do not have kitchen service, or restaurant service

hotel is clean, comfortable, great room service and friendly staff at the desk

we had many( wine glasses,wine,ice, laundry services , dining, etc)

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

we loved having the pool each day

the breakfast was fantastic

bed, great quality linens, towels, bath products

the spa is mui tranquillo

we didn't get to spend any time looking at the spa services but i would certainly do that another time

breakfast was very complete and nicely done

location, staff and breakfast were okay.

hot breakfast staff service

the food, the laundry service and good price

we did not have breakfast. the rooms are quiet. plenty hot water.

the breakfast was great. the view from the room was also beautiful.

had breakfast, my daughter and i ordered chilaquiles, she had queretaro style and i had green sauce

food was so delicious and the waitress (yvonne) so engaging, we ended up eating breakfast there everyday

hotel, great attitude by all at the hotel, delicious breakfast

nothing really, it would be great though if breakfast was included with the reservation.

the breakfast was excellent

wifi did not work.

great staff - even the ability to order spa services on demand!

wifi was good, though needed a separate password for every area of the hotel

spacious room with nice bedding, excellent included breakfast, gracious staff, good location

there is breakfast included that is very good with lots of choices

the header of this property read “and spa” the spa was underwhelming

i guess we were there off season, restaurant, bar and spa were closed

website indicated restaurant bar and spa and none of these existed

it was very clean and they were really accommodating with late check out

location in the historic centre (minutes walk from the main plazas), delicious breakfast, comfy room, super clean, friendly staff

building, great location, very friendly and helpful staff and the breakfast on the balcony was a bonus

great location and price! lovely breakfast!

the simple european breakfast was very nice

we had to leave early in the morning before the breakfast, but they had several types of alcohol

i was initially worried about parking as they said it was available for compact cars only, and i drive an suv

free car parking under the hotel, which is handy

have a bar that plays music very loud until 12

was very slow and most of the time wifi didn't work

one can hear the noise and music coming from the rooftop bar quite loudly in the room

hotel staff was excellent and the breakfast was top notch

breakfast was incredible

a pool on the premise, must go down the street to their other location to sit in the very small pool

both excelent!!!!! we loved the breakfast

nice small pool

no issues with the wifi

small pool only gets sun in the morning and early afternoon

it would be nice to have the pool open 24

excellent wifi

didn't kow there was a breakfast

great location, spacious room, the pool was lovely at the end of a hot day.

plus the pool with chairs in

pool is a lot smaller than the pictures and not really well maintained

lovely pool and outdoor space and amazing friendly and attentive staff

pool area is nice

hospitality and quality of the room, amenities, food and spa are excellent

there is also a common kitchen where you can find water, coffee, tea and juice any time

they provided internet, computers, kitchen and friendly

no windows in the room and the spa is very expensive. nothing is included in the fee

loved the shared kitchen area

the breakfast was delicious, and no steps to climb to go to our room was a big

the delicious breakfast in the morning

they have spa service to your room

the breakfast was very simple it could of been a little more choices

spa services are available in room we hope to try some next time

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

wifi doesn't reach the peripheral areas

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

the wifi wasnt working at all lack of fresh air in the room

wifi did not work in the room

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

wifi didn't work

pool is amazing!

no room service

food excellent and attention, only wifi was not that good

i liked the pool

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a cigarette flooting around

comfortable accommodation with good parking and restaurant and bar

comfortable accommodation with good parking and restaurant and bar

they solved one little request we had at the swimming pool

also we went there because of a good experience 10 years ago, excellent food thru room

good wifi

the wifi is fast and there is lots of hot water

wifi worked well

perfect! wifi too!

staff is nice , wifi is good

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

the boys at the restaurant at breakfast are great and they will do and go the extra mile for you

mexican breakfast

they have such an amazing hotel with clean rooms and amazing breakfast, the area is nice and the mall has everything you need

breakfast exceptional! kind staff! helpful doormen.