didn’t provide towels at the pool and when i went to the lobby for clean towels to use after my shower, they would not provide

i didnt have breakfast. i just took some coffee for the hangover.

to end my stay, best continental breakfast i've had in years

the orange juice machine at breakfast was not working.

a better variety for breakfast

friendly, processed my chekc-in with efficiency, and accommodated my request for an additional parking space that i noted during the reservation process

a room with a spa tub and to my surprise it was very nice

the parking and ample lighting!

clean premises, and convenient , well lit free parking

very clean, quiet, ample parking.

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

great place very accommodating great prices and reasonable early check in rates.

it is convenient to west covina and covina. there is a pool. the king bed was very comfortable.

booked the room for the spa bath

we were not able to use the spa in bathroom because of the blood on curtain and fears of covid 19 contamination

everything spa bath the bed the room great 4 the prise

great customer service. breakfast was amazing, lots of choices. big rooms and very clean.

spa in room

location!!! staff was very helpful and allowed early check in.

the location was convenient and safe. and the spa bath was relaxing.

the pool is closed

only problem i had was with the wifi which would not connect

the wifi works well

wifi is on a code and only works for one device per person

free parking

checkin was easy, even late at night, grounds and rooms were clean, parking was available and it had everything needed

the pool and spa area were also very relaxing

pool and hot tub outside

it is close to some great golf and massage

that pool not being open

nice room, good ac, nice pool

too many people partying at night in parking lot

the rooms, the spacious parking, privacy and polite staff

a little dark in parking lot

it s very nice parking is good it was clean

the pothole in the parking lot

boiled eggs available for breakfast

breakfast and staff service

better breakfast than expected. included steamed buns and tea eggs

ice machine is the best with this heat and the breakfast isn't to chabby

like that everything was convenient so clean and the stuff is wonderful snd the morning breakfast was out of this world i highly recommend this

fancy just enough space to take care of your hygiene needs and handling your business had good wifi, and direct tv done premium channels, adult channels you pay for discretely with your own

the parking to lil

the parking at night

not enough parking that's all

great stay, bed, wifi and staff

had the opportunity to bring an extra visitor to join my kids in the pool

very quiet and there's a pool

there is a pool for exercise which helps me because i am disabled and cannot walk and i use the pool for

the pool is open!! the staff are delightful people and very helpful.

from balcony to double beds to close by the pool rooms

the pool was really nice

although there’s no pool on-site, the weather wasn’t ideal for swimming anyway

pool-closed, cleaned regularly but unable to use.

the pool looks like it is seldom cleaned with broken chairs etc, so it is probably never used by

and please clean out the pool, so we can fully enjoy it

i needed a late check out and the manager was accomadating.

easy check in with a $5 deposit for the key, room was nice and spa tub was very nice.

the spa tub

location the spa in the room the lady at the front desk was really awesome sweet nice and it was really quiet

one elevator to service 3 floors is located for maids and laundry service at the farthest corner of the property

only a couple of laundry machines.

bathroom was outdated the gym sucks the pool was closed down

laundry room not open during listed business hours

hot bkfst, city closed kitchen, iffy wi-fi, stain on sheet, no laundry bag for used clothes, pool and spa closed, sink stopper missing so sink would not hold