gym was being reconstructed, pool was dirty

the swimming pool was great!

gym was being reconstructed, pool was dirty

has a pool and gym

very dirty pool and there was never water in the fitness center.

staff, comfortable & clean, great swimming pool (but blazing hot tiles, would recommend wearing beach slippers), willy's foodmart

pool looked nice

about 20 rooms, intimate, walk out to pool patio from slider in room

pool was yucky

maybe only depth of pool. for my youngest.

pleasant staff at the front desk and at the bar on the rooftop

the rooftop pool and bar is great in good weather

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

great breakfast and a good little gym

was a full breakfast menu and all of the food i tried was delicious

the breakfast which was included was delicious

the breakfast is delicious and the breakfast room is beautiful

nice bar and restaurant, warm and professional staff

the choice and quality of breakfast is second to none

lots of options for breakfast buffet, pool and grounds looked nice

the guys in the restaurant and bar were great and did their utmost to accommodate our requests

nice pool area

i like the pool and the restaurant is pretty good

the attention, the room and the pool

plenty of hot water. we did not have breakfast.

there was not breakfast

the soaking pool was nice, however one of the support handles had rusted to the point of being detached--not

i really wish they had a coffee maker, in the room. but room service was efficient.

it did not have a swimming pool.

as mentioned before, the soaking pool safety issues could be improved

the little pool has some steps, but no handrail

esumably due to covid/ low occupancy)

clean, great rooms and pool, fitnessroom is great

you could hear people dragging the pool chairs around, kids yelling, etc

there was live music really loud up until 2 am coming from the lobby; and tons of kids and teenagers running around our floor being extremely

massage at the spa was great

spa is amaizing. location is perfect. bed are super comfortable.

pool and wifi both excellent

no good and silent place to relax area around pool rather noisy

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the spa has a way to go, but will be a nice addition

the rooftop pool and the restaurant was really really good

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

the walkway to the pool was wooden slats which weren't fixed down properly

d hot) day i could ve used that swimming pool also, no breakfast buffet

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

the pool needs a railing for older adult access and exit

the pool.

the pool is a perfect place for everybody to meet

the room, swimming pool and breakfast area were clean. the staff was courteous.

pool looked good

everything except the pool

food at fatih tacos arabes, parking was nice, the pool was great, on the rooftop, so incredible views

the cleanliness in rooms, lobby, pool and gym was exceptional

loved the pool and the location is perfect

the rooftop pool was wonderful after a hard day of touring

the breakfast was delicious and the cocktails too

breakfast was delicious and always served

staff, breakfast, location, facilities

the swimming pool is really small and the fitness room was under renovation.

breakfast was good

the outside garden is huge and the swimming pool is very good

restaurant and room service could be improved, most of the food we tried to order was not available and the food

pleasant large green space outdoors with a partial shaded swimming pool and plenty of loungers and hammocks

we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!

room service

place with a very nice pool area and small breakfast area that served a very delicious breakfast

pool area was wonderful and our room was spacious

in the superior double rooms overlooking the pool- hot shower with great water pressure, good wifi, king bed was firm but fine,

patio over pool area

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

the pool area is nothing like the photo, needs a clean and the water is ice cold

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

restaurant on site with room service available

clean water at the swimming pool and embellish its surroundings.

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

we didn't use the pool, but it looked perfect for a refreshing dip in the water

.all good nothing bad. maybe need to work better the pool/jacuzzi that might need repairs soon.

i encountered were friendly and helpful - easy and quick check-in and check-out - there is a pool located on the second level (i didn't use it) and some additional lounge chairs on the top

the pool is small, i didn't try to attempt to use it.

the room and the pool

also one of only a handful of hotels locally that seem to offer a twin room w queen beds(, the pool was gorgeous and it’s perfectly

location, beautiful design, rooftop bar, delicious breakfast, nice swimming pool, friendly staff, spacious room, outdoor bathtub, coffee maker in the room

would expect more chocolate in the breakfast menu as the hotel is called xocolate ;)

i had suite 106 which is the closest room to the upstairs bar so it was definitely lively and louder than other rooms

design food gym location

m). tv in bedrooms. shower.

free private parking - good wifi - clean bed - enough place for luggages in the room - kind stuff in the front

towels and hand cloths, wifi was horrible and basically did not work

facilities

liked the location, the staff, our room, the pool

breakfast has very limited options. pool needs cleaning.

wonderful. great fun for the kids. lovely place. very comfortable suites.

could have better gluten free breakfast options- otherwise the breakfast was very good!

we thought expensive especially as breakfast not

i am vegan and they prepared a special breakfast for me that was outstanding

excellent breakfast by the pool

pool is just out of this world, a palace it most certainly is

the stairs that lead to the upstairs room after the hidden pool should also be sli resistant

the buffet breakfast is delicious, the chef will be happy to make you omelets or scrambled eggs if you want

design and layout are fantastic- with period furniture, statement pieces, a great pool and patio area plus interesting and comfortable rooms

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and fixed the tv

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

limited breakfast options if this is included in your price, unless you want to pay more

they made us a fruit breakfast to take out at 5

breakfast could have been better. too cold in communal areas - air con way too strong.

we loved having a bit of time around the pool to read in the late afternoon

lecanda is an adults-only oasis in the center of merida

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

good bar service with cocktails

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

you are able to get breakfast and dinner (if you want) and the sister hotel around the corner

the breakfast was delicious and all that i expected

the pool was regularly maintained and well kept

room - pool just there ready for a swim in the morning

pool is nice to look at but two small to swim in it

the pool is beautiful, all the facilities we needed we're there and if we had a question the staff was

the pool area was a relaxing place after a day of sightseeing

the only thing this place is missingif is a hammock above the swimming pool.

they provided us a laundry service for a good price

room was great as was the pool area, the staff was fantastic

parking situation, rude parking lot guards

breakfast and flavors of the meals were simply delicious

location. staff. pool. breakfast

- good wifi - beds were comfortable - free parking - water pressure in shower was good.

also it has its own parking place

parking, wifi was not very good (cut), employees do not speak english at all, breakfast very

the private pool in the room was great

great location. great staff. super breakfast.

there are much cheaper options on the strip nice ambience nice shower good pool haven't tried the breakfast

adults only with children

the bar staff mixes excellent margaritas and reception staff is very helpful and charming

the pool and common area is just amazing! an oasis in merida!

t too loud but enough to prevent you from sleeping if you are sensible to noise)

large room, great bathroom, and a nice outlook overlooking the hotel pool

caught in hurricane milton but the hotel staff made arrangements to assure all guests and the bar making sure we had drinks in hand so we still had an amazing time

breakfast was served and impressive every day

the pool was always clean and nice shade cover over top

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

the hotel staff is amazing- very friendly and attentive. breakfast was delicious.

top service! great location and very good room and breakfast