the hotel has a turtle pool

excellent room service daily

the wifi is terrible, which kept us from watching any tv

the wifi isn t that good but then again you do get what you pay for

we are family of 5 with 3 little kids

the location on the ocean. all the restaurants and bars. the pool.

the spa was simple but nice, good prices for a quality massage

to see in the little sheltered lagoon area, it was a great easy snorkeling experience for the kids

there is no laundry

i love the view and everyone is very gently, the food is delicious and i love the pool the spa we really enjoy our stay

the rooms are nice, and pool area is divine

they had to empty and make repairs to the pool while we were staying there…

incredible views from any room and the infinity pool is beautiful

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

shower was a bit challenging. elevators slow. pool was sad. room felt small.

no coffee pot in room but could get it early at the bar at the beach

the roof top bar and pool and shows were amazing

the roof top bar and pool and shows were amazing

the view is spectacular, the beach bar is a lot of fun, as is the rooftop bar

wifi service was not good, we didn t have water one day

it was noisy when kids were there and it did spoil our enjoyment for a bit

breakfast was excellent & only $4

too many kids

room service not always available due to short staff

it perfect little boutique hotel so close yo everything such a wonderful neighbourhood, great pool on the top floor

i loved the rooftop area and pool

like everything big bed, comfortable nice and big kitchen the hotel is close to the beach

kitchen is very well equipped, which was perfect for us since we like to cook our own breakfast and

compact apartment with full kitchen

the studio we stayed in was so updated , clean, well stocked with kitchen ware microwave and all, a great gas stove

room service was efficient and they even went out of their way to check up on us daily for our

i can t say enough about all of the staff - the kitchen and bar staff are extraordinary, the receptionist who we dealt with for all of needs, the

food and drink from the bar excellent

loved having a kitchen available

the rooftop spa and area and view is very nice

hotel stayed a family of five with three kids very safe and comfortable

the queen inside views unit i stayed in had a big size room and a kitchen( (+) it had a living room, a kitchen, large bedroom, and a terrace (+)the kitchen is good and clean (+) the kitchen was narrow and had a microwave, mini fridge, sink and gas stove/oven (+)very welcoming, you feel like you are in your own home, the apartment is very complete with the kitchen, electric stove, even an oven i did use to bake a cake, i would definitely stay here more (-) could've used a bit more light in the kitchen area (-) the kitchen was fine, but did not have wine glass, which would have been nice (+)at olas altas before and really love the comfortable beds, great wifi and tv, beautiful equipped kitchen and fantastic location (+)attached kitchenette a nice touch. fantastic woman in house cleaning.

only used sapphire spa for beach towels - preferred la caretta

super clean, maid is wonderful - even did my laundry, in a pinch

good wifi and numerous cable channels

great wifi with youtube

the bar 2 x 1 was really good

location; wifi amazing!! rooftop restaurant awesome!!!

before you had more staff on the beach would like bar out side to be open for one more hour

bath room and toilet leak water everytime you flush but at least room service with towel and doing the beds every morning they charge you 500pesos during check out

pecially breakfast), drinks

if it wasn t for the weekend pool parties, there d be no reason to pay such big money for it, it s not even on the

the gym has basic cardio equipment and weights

more pool activities. make the courtesy car available till 9 pm or later

the food from taste, and having staff in the gym to help, which you don t get with big hotel chains

it was loud - could hear music from restaurant, buzzer on door, room upstairs, fountain from pool

very helpful staff, comfortable, clean, has a lift, with an attractive pool area, which is not overcrowded

was fine its old hotels more for people older than kids

overbearing with none locals, let mexican families check in at 7 am, screaming kids in pool throwing balls at our windows, when pool does not open till 10am and check in is at

pool was right next to open restaurant windows

the breakfast buffet was excellent with a variety of different choices each day.

it included a kitchenette, an enclosed outdoor area as well as tv, and wifi

tv had no wifi connection and ac was barely working. just enough room cool off.

tons of fresh plants everywhere and a clean pool

i couldn't get a wifi signal on the second floor.

wifi was strong, though we were in the room right next to the router

great location and breakfast

of fresh water provided daily; also a television with channels from all over the planet; good wifi signal even upstairs on the far side of the building

eat with kids), breakfast was included, had air con and a

there is a pool on the roof with several chaise long upon which to relax

staff from front desk/reception, room service & kitchen are all very helpful

large rooms, the amenities in the kitchen

the price, the tiny room, unfinished hotel, no swimming pool

hotel s gym fully equiped

though appreciated early check in

friendly staff, nice room and good wifi. river view was a plus.

breakfast was good especially on our terrace and location was fine

eakfast, dinner, drinks) were excellent from a quality and taste standpoint, and importantly,

the continental breakfast that was included with the package was not that exciting.

our stay also included a wonderful continental breakfast the next day

excellent shower fabulous pool wonderful staff great views and location

amenities the hotel offered, multiple swimming pools, good breakfast, comfortable rooms, chocolates every night, the location, the restaurant, during your

breakfast was great, they brought it to us on our terrace

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable beds, and architecture with a fascinating blend of historic and

breakfast served on our balcony

breakfast was just ok. the food and wine at the diner restaurant was just ok.

the breakfast room was gorgeous, with river views and a spa pool

laundry around the corner did a load cleaned and pressed for about $2

small but full bar w/ good tasting drinks

the pictures of the pool areas don't actually do it justice

night parties on the pool deck were a tad irritating since our room was just below but quieted down once i turned on the

the rooftop and pool were beautiful with excellent views

the view from the pool deck is breathtaking

the breakfast was just coffee tea and fruit

good service, central location, amaze view and fresh breakfast

the rooftop pool is fantastic

right above casino that had a preprogrammed voice over that went all night

a nice little heated pool with places to sit outside

beach ⛱☂️ud83cudfd6 4 minutes ud83dudc4cud83dudc99 casino are 2 minutes

only issue i had was with the 'complete kitchen'

isn’t a swimming pool

rooftop pool was amazing, great views and great staff as we're all the staff in the hotelud83dude0a would

the room was very comfortable. the full kitchen was a bonus.

so eat at one of the other restaurants and enjoy the rooftop pool and the amazing sunsets

view, the terrace with swimming pool was very cool to chill out, the room was very comfortable and clean

restaurants), beautiful roof top pool of a small boutique hotel, spacious room with full kitchen, great breakfast & the most welcoming, friendly staff ever

large pool areas

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

o) with lots of seating, one pool quieter than the other

room was spacious; gym was amazing; breakfast buffet had so many options

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms coffee maker was broken part of shower didn't work

small pool is great, very private with only 7 rooms

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

hotel, very hip and modern design with a great pool area

pool is nice rooms are clean and hotel has lots of character

the pool wasn’t picturesque, we enjoyed reading and relaxing on the terrace

room service on the app did not work.

there is entertainment every night in the lobby bar which engages the guests with singing and dancing

no kids and vip treatment

i did a massage at the spa and it was awesome

no kids

bar is the place to be

i was a little hesitant with it not being adults only, but the kids have their own pool and play area

they were in the swim up bar area

pool, drinks, dining choices, room and friendly, attentive staff

the property itself is gorgeous, breakfast is great, staff is attentive.