clean , quite , staff was excellent, pool , spa , size of the room , breakfast

bed was incredibly comfortable, the hot shower was amazing and the spa and steam room facilities were lovely

yet the next morning at breakfast it was offered up and had clearly been there the whole time

also the food, both dinner and breakfast was awful

the pool and jacuzzi s are well maintained

chaise lounges are needed at the pool

the pool is big enough to catch a good swim and everything was clean

skylight in the bedroom, bathroom floor very slippery , pool water very cold

great swimming pool and bbq facilities for hot days.

liked the service of the staff there, they give us a nice stance with a cool welcome and tasty breakfast

the bar and restaurant are also very good, they grow a lot of their own vegetables in their own garden

breakfast can really improve

attention, room service, facilities, landscape

also breakfast included is not great, have to pay extra for other options

breakfast was so tasty, the staff is very friendly and accommodating

people what breakfast includes

the breakfast was poor

they help with the our laundry

the breakfast is really tasty and in good size just what you need, and the restaurant food is really

host offered early morning airport pickup and drop-off, was extremely hospitable, offered free breakfast and wake up calls for my tour

the room, the pool, the view

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

love the pool rooms food

had internet issues which made the tv inoperable the menu was very limited the pool was not

music.was.to loud by the pool

breakfast was delicious with a beautiful presentation

later during the night when we requested room service we got to meet milo who is adorable and visited us the next morning too

the breakfast is amazing and can be brought to your room

breakfast exceeded expectations

gorgeous location, amazing food and room service, the room was beautiful, romantic, and relaxing

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

i was exhausted & their kitchen closes at 8 pm

the property should have a pool for

great location, great views , service and breakfast was absolute perfect

the kitchen was simple and lacked some equipment

the hotel on the top of the mountain is newer and has updated amenities such gym and endless pool

the pool was excellent, the staff was fantastic and the facility was perfect.

closed the jacuzzi and pool area at 9 p

great pool area overlooking the water, not too far from the town or el peñol

shower jacuzzi swimming pool breakfast

it has a kids pool, a regular pool with a shallow area, and a jacuzzi

fun experience, great views, pool, attentive staff

elevator music by the pool

break fast was good but then the room service brought it to the room made it even better.

mentioned the presidential suite is overpriced as we needed to go to the common pool to get sun

the sky-pool was spectacular

fabulous room service, the best pizza we've ever had and breakfasts huge and devine

the facilities are gorgeous, the room service is so much fun and the area is just lovely

amazing and helpful staff, quiet location, beautiful rooms with well kept jacuzzis, efficient room service, i could go on and on

we had a very private bungalow overlooking the lake, an having full room service for anything you want - it was kind of awesome

were in the lar closest to the club house where you have breakfast, lunch and dinner

edwin at the front desk received us like family and giovanni at breakfast was unbelievable

the food was delicious and we were able to enjoy the pool table, tejo equipment and the little bar they have

wifi does not reach the rooms, so you might only have a connection in the common areas

superb staff! very hardworking and professional! scenery unrivalled! breakfast excellent!

no wifi

tents are nice and comfortable and the mini bar is well stocked

the breakfast was okay

the breakfast is enough poor and not really tasting

excellent service. delicious breakfast.

i have a special diet and they served my breakfast low on sugar and salt and tried their best to make me feel at home

very friendly / helpful staff , breakfast included .. close to bus terminal , few malls ..

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt

located, very nice and friendly staff, early check in was available (thank you) - they even offer me the choice between two rooms, check

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt downstairs to your room if

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

the staff were very accommodating and the pool and gardens were beautiful.

the property is in a nice location and the pool and outside area is lovely.

i didn t get a choice for breakfast but that might have been my lack of spanish

when we arrived, the hotel was playing very loud music by the pool, but second day we were alone by the pool and it was quiet

good wifi/internet/network, but couldn't get tv to work (not an issue for us and we're sure they would (-)wifi didn't work (-)really quiet, the room is not really practical, wifi doesn't really work all the time

breakfast could be a lot better.

ich was great)

breakfast was great. delicious and well prepared and table service was quick.

when we arrived, it was pouring rain, there was no covered parking, and although three employees were standing at the entrance watching, no one offered an

they accomodated us with an early breakfast on the day of our swim competition, which was really appreciated

the location, the rooms and the breakfast they serve are fantastic

we had a secure parking for the motorcycle

we needed laundry washed and it was washed and returned, for a very reasonable price, on the same day

very good breakfast. close to guatape. friendly owner. hotel has own parking.

service, living room, parking for bike, cafe and the host was amazing

to go out at night i did go to the great hostel bar lounge next door and i met great peoples too

breakfast was good and they have large jacuzzi's but no water in them so not really sure why that

wifi strong, cable tv with english movies, breakfast on the rooftop with a view

clean and nice hotel, it don t have hot water but that wasn t an issue to me, breakfast was nice

cluded) on the upper terrace with nice view, extremly comfortable bed, everything was

they made an effort in making us feel welcome and breakfast was served where we wanted to sit

i didn't like the breakfast

breakfast was good and served at the room

breakfast was delicious, staff is very friendly and location is perfect as it's surrounded by a lot

they serve a good breakfast in the room