gas grills out by the pool

breakfast could be better

breakfast was really good, fruit, milk, waffles, and super breakfast sandwiches

there's a full kitchen set up in the rooms and a lot of space

nice selection of eggs, yogurt and fresh fruit at breakfast

it's so many places to shop & eat in the surrounding area, but the food & drinks at the bar was even great

i also liked that there was a full bar but most of all i really appreciated the lounge areas inside and out

very nice and new. good common area with bar and nice seating

charged $10 for the breakfast bar that at most hotels are free and charges for internet in room

much to dislike, other than the crazy bar prices

great staff, great food, bar & restaurant offered very good value for money.

food was delicious and the bar in the men’s locker was a wonderful surprise

oh ya, the pool was nice and warm too

the pool, room, staff and food were exceptional

dated rooms spa nothing worked

- great nights sleep snack shop has lots of variety for all times of the day lunch at the pool bar with a giant cocktail just has to be

the only other thing consumers need to be aware of are the high drink prices at the pool bar as

food and drinks at the beach club, snack bar and room service delicious

pool , location , dining and bar amazing !!

location express passes bar area by pool food

restaurants and bar in beautiful surroundings

another oddity is that there s a break between 7-8pm where the evening food is taken away, the bar closed, and an hour until they bring desserts out

villa pool, bar american.

the food from room service and also at the pool bar was tasty

location, ambiance could not be beat. pool bar food and service was outstanding.

staff at bar were excellent alanna and the donegal irish / sri lankan young women who was excellent to chat

visit to this hotel and still as amazing as the first visit great hotel staff amazing food and bar really

everything you need is there, rooms great, pool great, cafe great, bar great, staff great

would have preferred a more informal walk in bar area

pool was great rooms and hotel very clean. restaurants and bar on site. kids loved pool.

love the retro theme- so much fun. breakfast was delicious. poolside bar amazing.

was good, bar staff was extremely nice and made drinks not on the menu, beds were comfortable, room was quite

being able to order drinks at the poolside bar was an added

they have swimming pool open till 11 pm, and bowling till 12, bar with live music, outdoor patios, and many more

great poolside bar where they don’t skimp on the pour

there are shops and bar inside the hotel

the bar was overpriced but a good vibe so i didn t mind

wish the bar closed later 12am is early for me but, plenty in the area so no big deal

the breakfast and the bar were very nice as well

staff was great. location perfect. pool and bar very clean

the 17th floor bar and view…..

clean, friendly and helpful staff. love the starbucks in lobby. bar on rooftop.

bar 17 had crispy brussels sprouts, and they were not edible, it tasted like a salt lick

caters more for adults and the rooftop bar is awesome but cold in january

the rooftop bar has a beautiful view

taxi easy access to sapphire falls sister hotel which was also very good great food at the pool bar with excellent service also in the shop which had a great selection of convenience foods

our children used the pool and loved it, the parents used the pool bar and restaurant and loved that too

pool bar service to your beds amazing and delicious cocktails

they have a great pool with a poolside bar for drinks and food

love there wasn t a mini bar in the room and the sushi bar is not authentic and long wait for food

the pool and bar area were very nice

breakfast. helpful team. location. room service / bar menu was excellent choice and value

full breakfast bar with many tasty options daily

bar area was nicer than most hyatt house hotels i e stayed at

the pool, lounging area and bar were a perfect way to relax after visiting universal

bar by the pool was not working but they allowed us to bring our own drinks which actually turns

the is a small gift shop for those you left behind and an indian restaurant as well as a bar for your favorite drinks

was very comfortable, everything was clean, the restaurant and coffee shop were pretty good, the bar was amazing and all the staff were very friendly and attentive, we had a really good time there

they have a restaurant and bar there so if you didn't feel like going out that is a good option

breakfast/snack bar was overpriced especially for black coffee

free breakfast bar was great, most hotels do not offer that anymore

the breakfast was great and they kept the breakfast bar stocked.

bar at the hyatt house had great drinks and apps

bar should be a bit more clear for non dairy items for coffee

and the bar offered drinks we could take up to our room

if the bar was open

food was good could maybe add a little more upkeep in the breakfast area remodeling felt like a bar area

tiki bar was closed

the bar closed at facility pool

bar was very bare, really bare

the pool and tiki bar was great. the bed was comfortable.

the pool/ bar area was peaceful and beautiful

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

the tiki bar was a nice place to relax and have a drink after the long day at the amusement park

the pool bar is opened until 10pm or 11pm nightly and good food they offer

the bar location is great

it was clean, the pool and bar were awesome, the market was nice, but could've had more stuff.

had a nice pool and bar area next to the pool

loved that the pool was big and spacious and that the bar tenders were great!

bathroom had a handicap bar in the shower that was broken

is friendly and helpful, from check in to check out, they treat you very well don't skip the pool bar for drinks

loved the cleanliness, decor , pool & bar area are gorgeous

the room had a bar fridge and microwave and was stocked with a few paper bowls, plates, coffee style take out cups

kids loved the pool and the poolside bar was great as well

the pool was heated, but was glad they provided towels and had a bar by the pool

especially in the bar restaurant was very kind and curttious the location is excellent rooms are spacious and clean

the lounge and bar area downstairs was calm, clean and welcoming

away when i walked into the lobby i appreciated the snack bar and beverages

the gym needs more equipments

wish you all had an indoor pool!

rooftop bar lady is amazing very hospitality and view were amazing

the bar tender told us

it gave us access to the rooftop pool, hot tub and bar

stayed on the 11th floor, loved the views and also the use of the roof top bar and free snacks, pizza at 5pm and free beer

would definitely book again, especially in a club level suite as the rooftop pool and bar was beautiful

wish there was a coffee bar in house or close by otherwise perfect

super nice bar (no food, other than the breakfast, but you can order delivery and it it while drinking, you

i think when the bar is open they should serve or have option for some finger food .

pool bar drinks weren't the best, but i wasn't allowed to bring my own bottle of champagne.

hotel bar and pool don’t close till 11pm

great pool with water slides, mikados japanese steak house and the sushi bar were great on site options

they had a happy hour at the pool bar and were walking distance to 7/11 and some restaurants

the bar was outside which was a little disappointing (we were there when it was 30 degrees)

room was comfortable and spacious. marcos at the pool bar is an excellent host as well.

pool and bar area are also a nice perk

bar staff and reception were kind of helpful to the t

the bar tender was nice just a little drink before bed

on-site restaurant and bar open in the evenings

the bar at the pool wasn t open during the day. this is by no means a deal breaker.

the guy working the bar was so helpful and very knowledgeable about the menu

the bar closes at 11 pm. other than that no complaints.

was a cute little bar there and the bartender was very entertaining

its a combination of a residence in and springhill suites so very spacious in the lobby, bar and eating area

pool bar was close

the bar and grill was excellent

closed bar early

this is my 2nd time here but this hotel always does it's job water park right outside and great bar along with good am breakfast

the bar service was sub par...very slow. i don't think you should wait 10 minutes for a drink.

the drinks at the bar were pricey. i would have ordered way more as they were delicious.

the food at the grill is really tasty and the drinks at the bar are great too

the bar was a little pricey and similar to theme park beer costs - but if you venture on to

starbucks, bar and universal studios store are all located in the lobby

seating required in doors but didn’t stop us from accessing the bar after a long day at the

the rooms are really spacious and clean, the restaurants and bar have a good amount of options and the free shuttle into the universal parks run really

olivia on the poop side bar was especially wonderful

the bartender and the food at the bar were poor but the other restaurant was good

was only there for 1 night so the bar was my favorite

i loved the lobby with the restaurant bar and store

drinks in the bar were too expensive

bar and breakfast was not open or available ,, we understand the issue with covid but a substitute

although a bit pricey, there was a restaurant and snack bar onsite

the bar was open at 4

were welcoming and friendly, the gentleman at the bar was excellent

the hammocks, pool was big and deep, couches and bar outside

great staff. bar finally reopened.

pool was nice and pool bar was good

like the deck in the back very nice view, the bar that leads to the back jacuzzi and pool area and large chess game

the bar and food at the property were pretty good

had a nice swimming pool,the bar was excellent and the starbucks was good

the menu at the sports bar should include some healthier options.

my stay was literally 5 days and none of those days did they put in a new bar of hand soap, toilet paper, nor did they change the towels no the less the bedding

the breakfast bar never had anything. long wait to check in.

they had a excellent breakfast bar i was well pleased

location had a designated bar area but no one was there

friend was taking the ironing board out of the closet and the bar came out and hit him in the mouth i told the front desk they sent someone up to put it back in

a little pricey at the bar but it's ok

very easy drive to universal studios pool and tiki bar open late very clean and pleasant looking

just not enough staff and bar outside by the pool he was a bit not attentive to us

the outdoor games, truck bar and complimentary water stations were def a plus

25th the bar was closed at 11

only had 1 bar tender, could have used 2 during the evening reception.

we were given 4 tickets for free drinks at the bar in the lobby

enjoyed happy hour jason and brad at the bar was exceptional

luv it they have a full bar and full breakfast.

great location - in front of the icon park great food- buffet breakfast great bar - happyhours

towel bar in the bathroom

the breakfast bar every morning. helping set up room.

breakfast could be better. orange juice, coffee and a cereal bar is not breakfast.

make sure to bring your own amenities you get one bottle of shampoo and a small bar of soap, it won’t last more than a day

no place to put bar soap, except on the counter

room, toilets clogged, trash all around the pool area, food horrendous and the only people at the bar are the staff on the clock eating their shift meal and watching videos on theor phone

the apartment didn't have dish/hand towels for the kitchen, but the management was responsive and provided them very soon after requesting them

the kids like the water park area

more activities for kids both day and night

would have appreciated the kitchen towels being available without having to request them

bar / restaurant in the evening was great for food, chicken wings and pizza were fab

the pool , the restaurant/ bar and location were all amazing

close to evening attractions we like the rooms have everything from hair dryers to ironing boards bar to swimming pool our go to first night stay prior to travelling

the pool is huge,the gift shop bar and grill are great

hotel was very nice and clean the staff was very friendly from the front door to the bar the pool was clean me and my children had an amazing time we felt safe there was nothing wrong

large lounge area and bar across from the front desk

it’s right next to kings bar and bowling alley/pool hall

i had to park my vehicle around the corner of the hotel in a vacant parking lot of a bar and grill that was vacant

the breakfast was ok! nott great! but the lady from the breakfast bar was excellent!!

— the hotel bar was hardly open, but that wasn’t an issue because the hotel is so close to many restaurants,