to be informed that there was a wedding on the friday/saturday nights, so not able to eat in the bar resturants but on that note the weddings didn't spoil our stay

liked the communication on whatsapp for room service restaurant and gin bar staff facilities

christina in the bar and kitchen

beautiful bar area and the pool /spa was lovely

superb gin bar with every gin you could think of

who were friendly and efficient clean, nice room and bathroom excellent value food /breakfast bar with a vibrant atmosphere but we were still able to get seats and chat with our

extensive bar menu offered

the bar staff were kind and helpful and the food was perfect

remember his name, but the guy who checked us in and was at the bar was really helpful and knowledgeable about the area

the bar downstairs served food from 8 am till 9 pm which was very convenient after late arrive back to

froendly spacious great location reasonable bar prices clean

bar does not serve coffee after 10

particularly liked the front entrance, bar and lounge one side and another lounge area on the other

we stayed in was very nice ,good size and good facilities including a fridge ,the reception and bar we're also very good, good selection at breakfast ,plenty of

the bar menu for lunch was nice

all was good!! they even opened the bar for us

saturday to fix the basin), and help given willingly, eg in connecting to the wifi, opening the bar one night so i could have a drink while i worked

ladies at the breakfast bar were absolutely very nice and helpful

this hotel has a nice little bar also a pool table

very nice lounge downstairs with bar & piano! nice clean white linen & towels

no bar or chill out room

no cosy guest bar as advertised

the use of the bar for playing cards and chatting

was no lounge or bar as stated - shower broken - toilet pushers broken - no double duvet for whole 3 night stay so

night time staff was very amiable and kept bar open for residents

perhaps a larger social bar area for winter times.

i loved everything about the hotel, decor, comfort, bar service and cleanliness

fantastic location, views from restaurant and bar are amazing.

nice bar and lounge area

perhaps needs a larger, social bar area

i and my oldest son went to the bar at night

great bar with lots of drinks

there was a bar open for us which enhanced our stay

very friendly staff, bar opening times and prices and lovely cooked breakfast

very friendly , good nights sleep, a nice little gem ,the jacuzzi looks great and a well stocked bar if in a bigger

in the bar between 5-7 its happy hour

we also managed to get back to the hotel early to have a drink in the bar and a very welcoming and friendly conversation with the hotel team breakfast was lovely most of

location of hotel is excellent with bars and good restaurants nearby

the bar is excellent with a huge tv to watch with a great view over the sea as does the comfortable

staff very helpful. nice breakfast. location excellent for bic. good view from bar and lounge.

it was also great that the hotel had a bar and the staff where very welcoming and nice

we had a great time and met some lovely people. the reception and bar service was exceptional!

friendly bar man

great views from the bar and

drinks at bar

style of the hotel, combined with modern and friendly staff, a brilliant choice of drinks in the bar, well taught bar keepers and there's also a lovely breakfast

nice bar with entertainment in the evening.

the bar is very affordable

bar staff friendly

we were in a family room which must have been directly above the bar which had music on very loud till half 11 on a tuesday night, so not ideal for kids getting to

the entertainment was good and bar prices very reasonable

bar lady in the evening was just amazing, made our whole stay

bit more choice on bar food, ie chicken wings, nachos as we had the dog and couldn t go in restaurant

excellent, friendly bar staff

staff are aways attentive, a great bar and excellent breakfast

food was to a high level for breakfast lunch bar snacks and dinner and a good selection on menu a credit to chefs each day

the hotel had a quite policy at night and the bar closed at 10 at the weekend so resident's who wanted a quite night could

at the same time, you can enjoy the coziness of the living room with a bar and the greenery and privacy in the beautiful inner garden

and the fact that was a bogof offer on the bar made it for me, 2 pints of guiness for £3 is

charlene is very welcoming and the hotel is clean throughout, with a lovely bar and dining area

the bar was also well stocked which always helps

lovely clean rooms. staff very friendly bar and lounge excellent

and warm and central to all areas kenny the manger was anazingand they had a great bar well stocked had a great night in there breakfast was amazing and they catered for

excellent location, friendly staff, great bar area and the room was very cosy

good location, big tv in the bar and comfortable room.

bar could have been open longer as it closed at 8pm and was showing on booking

view, bath was very good big and clean room, good breakfast service and bar till late great sauna and steam

i noticed they had other facilities like a gym, bar etc but i didn't use them

staff very friendly and food in the bar

group of lads in bar language not really appropriate

hotel, nice little bar , bar staff lovely

bit pricey for bar drinks

the hotel is in the perfect location. graham behind the bar really looked after us.

good breakfast and bar meals were good

very friendly and helpful staff, from reception, bar and restaurant

bright lights , a bit of a cold atmosphere in bar area but very comfortable and super clean

is superb to either walk up to ocean indian resturant, or nici hotel or down to 1812 dance bar or so

room and bathroom, comfortable beds, good location, friendly staff, good food in bar and restaurant, swimming

surprised he didn't break several glasses the way he slammed them on the bar

the girl serving in the bar is a credit to the hotel

slowly bar service

bar was nice not too expensive

ideal for a night out in bournemouth, and opposite the pier and bar aruba just down the street

we arrived we just wanted to leisurely unpack go down to the bar and then lunch, like we had done previously

a good night s sleep in a quiet room on the ground floor, close

t not too close) to the bar and restaurant; the former offering tasty snacks and the latter serving a very good breakfast

were friendly and helpful, location is excellent and liked the fact the bar had live music

perfect location being close to the pier and town centre..lovely bar and restaurant area

bar area really nice

top notch cocktail bar with great staff

the staff, both reception and bar staff were friendly, helpful and welcoming

the friendly staff. the swimming pool. the bar area.

all staff at the bar room service couldn’t rate them enough

beautiful spa, bar and felt very safe

excellent bar and friendly

had breakfast one morning 10/10, drinks at bar very reasonable

the bar was reasonably priced and was comparable with other local bars in

right on the sea front my room had all you needed tv wifi iron etc i had dinner in the bar tasty and good value, breakfast was wide choice

the food in the bar area was incredible in fact probably the nicest club sandwich i ve ever eaten lol

half went down to get a couple of cokes from the bar but no staff were to be seen, probably just bad timing

food available all day , bar open until 1 a

helpful and efficient staff, location perfect and excellent breakfast and comfortable lounge and bar

bar prices very reasonable and plenty of sofas and chairs to relax in

was great really enjoyed i think the lady was call carline she was vary nice and the bar staff down stair the woman with red

a warm genuine welcome on arrival and charming bar

location, of course, the staff is really nice, especially the guy in the bar and the young lad offering room service

would like the bar to be open more frequently

the bar didn't seem to be open

the bar games room and swimming pool were closed

not enough seating in bar. would of been nice to have a coffee bar /snack barr

we gave the waitress/bar lady a generous tip as she was so wonderful and hospitable, especially towards my young

the room was clean and served our purpose. we enjoyed the live music in the bar a lot too!!

we decided to eat off the bar menu and again the food was reasonably priced and tasty

are no spa therapists at the moment so unable to get any treatments, the bar food is lovely but the timings on the menu for food service are wrong and needs updating and

bar area with super friendly staff

a beautiful hotel with lovely gardens, the bar area was huge and there was plenty of seating

are planning to do that , they ensure us next time when we are coming here , we will have the bar and restaurant open

3 month , and between now and that time it is a visible difference , now they have breakfast , bar open , event room , they have all the facilities now

towels lovely and quiet relaxed well ventilated warm great food breakfast very good friendly bar brilliant value for money

i spent most of the evening in the bar and the staff and night potter were fantastic and had a few jokes with us

bar facilities, even late at night were outstanding

room comfortable the meals in the bar were good value

there was a little bit of a problem with the bar staff talking about other guests, which i felt was quite rude

lovely staff, from the receptionist to the bar staff who served us morning and evening, to the cleaners who said

enjoyed the bar meals

staff very friendly, discount at the bar if opted out of daily housekeeping

helpful nothing was too much trouble, the breakfast was excellent, certainly we will return, the bar was nice and comfortable, the gardens were lovely

tea and coffee in our room and we were able to enjoy drinks at the bar and a game of pool on return from our night out

friendly staff, bar open 24 hours and several different seating areas in which to relax

the lounge and bar were good to relax in, and we enjoyed playing pool, too

lift was great for the second floor, bar great for a night cap

gentleman at the bar very friendly

tad chilly in bar areas, but it was a quiet time of year so understandable given it was out of season just after

excellent bar menu

was divine and the evening bar man was super and it was nice not to have back ground music so we could chat

hotel lovely clean rooms fantastic sea view the bar and restaurant was of a very high standard and the staff were

the bar and dinning area was nice also

it would have been nice to have a mini bar in the room

was good at reception the bar service was really good and the cleaning of room good skipped breakfast but our friends did and

i ordered a meal from the bar which exceeded my expectations

not being able to sit comfortably to chat with people in the bar area,after dinner.

the bar was nice and relaxing and not too pricey, we had a couple of bar snacks which were delicious

the bar seemed to shut at 10. it would’ve been nice for this to stay open until 11/12

the bar was also very cozy, they made great drinks and good sandwiches

service for taking drinks orders would have been nice, but only a small bar so not a big

we had a bar meal on one night which was good

restaurant shut early and no room service or light bar snacks available only crisps and

the bar area was well stocked

we had a lovely large pizza one evening in the bar

music noise from party in bar area on first night was noisy and disturbing

but drinks at bar

there wasnt any bar staff at night. that is my only complaint.

staff great, especially in the bar & good location

and there but boy do the staff make up for a few short comings food excellent room clean and tidy bar good selection for such a small bar and the staff

very noisy all male group in bar during early evening should have been asked to consider other guests

better not so quiet, our bathroom blinds were broken also no entertainment and no service at the bar the main room was in darkness everytime we walked past it the lift needs to be more accessible

location amazing room with huge double bed nice bar area good breakfast included, we were offered everything on the menu lovely staff very

location,lovely room ,great breakfast x nice bar area great staff, helpful and

the ground floor reception area, bar & restaurant very welcoming, as were the staff

no charging usb sockets next to bed, bar area was very modern but was a bit dirty with crisps on the seats and tables needed

bar was great but one or two items not available at the outset and some hot food was tepid

bar was very disappointing having no beer pumps and only drinks in bottles

unfortunately, when we were there, the bar was closed but the pool was open!

pool is closed until the start of july, and the bar is closed in the evenings (though i imagine not many people use the

on suite not the best but adequate & bar was shut too early

great location had a bar parking

the staff are all exceptionally friendly especially rita and the other ladies in the bar

maybe some music in bar at night

also a massive bar with pool table and friendly staff

the bar with pool tablec

perhaps more variety on the evening bar menu

location very close to the seafront the facilities of the hotel, stylish restaurant and bar and the spa facilities were great room was very

the food in the bar area was very good and drinks are reasonably priced and the pool was great for a swim before

it was slightly difficult to get anyone s attention at reception & bar area

soon as i arrived i was welcomed by one of the gent staff members at the bar who made a cocktail i asked for with love and such politeness

staff available in the bar in the afternoon

reception staff and bar staff were amazing

the food in the bar was quite expensive but nicer than the food in the italian restaurant next door which was very

lovely indoor swimming pool, bar area very nice overlooking beach

enough trained bar staff on at the busiest time in the evening

the bar and the room and the swimming pool

good old hotel, lovely garden, life music, nice bar and reception. helpful staff.

the food provided was excellent and the staffing of the restaurant and bar was first class

food excellent. bar reasonable. clean. staff helpful

location friendly staff excellent bar food and very resonableand lovely front gardens

as we had small dog with us would have been nice if we could have gone in bar area.

no food at all in the evening. only bar was open and no snack available at all.

no draught beers in the bar and ran out of cans.

friendly italian bar man was incredibly entertaining and really made our experience of the hotel

no bar to dance with pretty

good location, large dining area and bright bar

bar overlooking the sea

there was no bar etc

the bar closed very early and didn’t have much of an assortment

i don’t believe the bar was open at all during our stay, the pool was closed but we couldn’t find use the hotel next

very poor bar chioce

great room with sea view and air conditioning lovely breakfast bar area that looks out to the pool was a nice place to eat

there is a good atmosphere in the bar lounge area

hotel, with well run restaurant, bar and cafe

all the staff especially the young hungarian lady in the restaurant, the reception ladies and the bar manager who made our stay extra special

bar staff extremely

a lovely little hotel in a great location close to the beach , a bar and restaurant and has a free car park

the bar had a wide range of drinks and the food was spot on

beach close by, bus stop 100 yards away for sandbanks or bournemouth, friendly staff and nice bar area

we were quickly shown to our room and then came back to the bar for an excellent lunch

was relaxed, very welcoming, the food was amazing, the room really comfortable and the bar served corvus

very helpful and friendly staff ud83dude0a bar and room were excellent

again to cater for a wider audience perhaps a tv for sport in the bar area

bar and restaurant was very cosy

free internet in the bedroom great choice at breakfast, well presented great atmosphere in the bar and at the outside seating staff were all so friendly and beth at breakfast did a great job

arrived on monday after a long drive and were put in the room directly above the bar where the music and entertainment was being held and we couldn't rest

the bar prices are a little high 6 pint 6 a glass of prosecco

thanks to reception joanna and romanian girl on bar your are amazing ud83eudd29 same as them manager from pakistan is most welcome guy

no dogs slower in the bar area or restaurant

the beds were comfy, the hotel was all clean & the bar had an absolutely fantastic atmosphere

staff were very helpful the outside pool clean and well maintained location is great bar reasonably priced

i loved the comfy bed and the ambience of the bar and the breakfast areas

great reception, bar and restaurant areas with comfy chairs and space

in the shower flat screen tv restaurant for breakfast, although we didn’t choose that option bar for non alcoholic and alcoholic

reception staff and bar staff were excellent

was helpful and very kind not only was he running the bar he was also the receptionist amazing guy

expensive drinks in bar so did not use this facility

was advertised they had a bar downstairs but it was just a lounge think it was because it was out of season also self check

would say they just need a few little amenities available in the bar area, light snacks, making sure the coffee machine works etc - this way anyone can enjoy the

our room was lovely and the bar was really nice

no bar open no food facilities

staff were friendly and breakfast was nice

i had to walk down four flights of stairs in my pyjamas in the middle of tv prog, interrupted my breakfast and half dressed after shower - they were all false alarms

some plates and bowls not clean for breakfast and the coffee machine was not working properly

this place offers good location to bosecome beach, rooms are clean, good selection breakfast and very attentative staff, georgina she serve breakfast with a smile and attention

miguel, hotel manager worked very hard to accommodate everyone for breakfast and deal with enquiries

nice friendly staff in the bar & hotel reception

bar and restaurant needs some rejuvenation

the bar & restaurant has closed down but that was a different company that pulled out when it

very good bar and restaurant next-door ud83dudc4c

staff at checkin and in the bar very friendly

large room , clean facilities, leisure centre , bar , everything was clean, bed comfortable, staff professional and friendly

good for us - an airport pick up

min drive) & a night out at the brilliant chaplin s cellar bar for a night of live music - 10/15 min walk away) plenty of free parking at the hotel too

enough guests to open the restaurant so it was a limited bar menu only

i used to work in hotels and i never thought anyone could set the bar so high

lovely pub with rooms... nice quality upscale bar with good menu ... parking was no problem

you are moments from the beach and the hotel itself has a lovely bar and beer garden

property extremely well equipped even had a heated bathroom floor and the best stocked mini bar and snacks i ve ever

very welcoming, polite and friendly great outdoor dining area , bar and lovely conservatory

the welcome treat and the mini bar and all the extras made it so special

not busy however food was good would have nice to be served with drinks rath we than going to the bar unfortunately some people insist on parking in disabled spaces when not eligible generally

weather was good so we made full use of the outdoor bar area also with fabulous views

fantastic location with amazing views and very welcoming staff whether reception / bar / restaurant

choice of two restaurants both very good lovely bar and dining area with a large patio area to have a drink and enjoy the sunshine

30 mins waiting for a drink at the bar as there was a poor new girl training and only 1 girl serving drinks alongside her

beer on draft at the bar (but i noticed all the other bars and pubs down there sold the same stuff, so its a monopoly (-)only downside was bar service was a bit slow i think due to new staff! very busy car park.. . (+)beach bar is great (-)in the restaurant and some bar staff (-)terrace bar closed quite early & the staff there were a bit surly the day/night we were (-)looks a bit rundown from the outside and the cooked breakfast was cold, the chairs outside in the bar area looked a bit (+) beach bar outside was excellent with tables facing the sea (+)there, the hotel reception staff was amazing when i checked in and the bar staff as well i enjoyed the breakfast:) l the location is the best as i don't need to travel (-)i thought maybe that the bar outside menu could possibly have a little bit more variety.. (+) also the bar area looks fab although didn t avail of it this time

location, price, breakfast and facilities

difficult to think of anything that could have been better, perhaps lower or no parking charges

kids club and location

in most cases one hour's use

door had no lock couldn't close it and wardrobe door handle came off the bar was closed over christmas period so no way of buying water for the

basin shower ensuite excellent sea views two sides tv wifi free parking and breakfast included bar restaurant great walk around hengistbury head weather wet windy

the bar is well stocked and the food is generally to a good standard and doesn't hit the wallet too

the food in the bar was good

evening drink in bar in a great atmsphere

10.30 last orders in bar tue eve.

nicely designed hotel with comfortable rooms and a well thought out bar and restaurant

only thing to mention was the step at end of the bar is not well marked

very comfy, decoration of rooms, bar and restaurant unique and quirky

jamie behind the bar such a lovely young man who was so friendly and helpful to us

lovely location and hotel and bar area all staff very professional

we had an evening meal at the pub and breakfast and it was absolutely delicious all bar and restaurant staff were friendly and very attentive

further, i was not aware of any noise issues from the bar on the ground floor

with social distancing measures, we felt very comfortable how things are run throughout hotel, bar and restaurant

there was nolate bar for residents. everything else was just about perfect.

the bar and food was outstanding, myself and my partner could not fault anything

great access to swimming pool, bar and restaurant

all staff from the check in to the bar and restaurant staff were very friendly and helpful

only thing was we went for dinner in the bar and grill it was lovely but half way through the music was turned off and the football was

sports bar and food

it was well maintained, clean and modern , a bar down stairs that served amazing food

just my own preference but the decor in the bar was very dark.

was leaving early the next day and doing the jurassic coast challenge i asked a member of the bar staff who dealt with my booking could i be provided with a couple of sandwiches to take with in

was perfect the room was clean the bed was comfy having a bar downstairs was great and the staff were brilliant we were well looked after

first night i had a meal in the bar and i could not cut into the steak and kidney pie so i left it and had to buy a second meal

all the staff were professional and friendly from check in to the bar and breakfast teams

able to check in early, comfortable bed, good drinks at the bar in the evening and great choice at breakfast

excellent breakfasts & evening meals, bar open too

we were very slightly delayed at check in but we're given a free drink at the bar :) staff very

the bar area was a little characterless

clean and fresh rooms and bar and eating areas

food and drinks in the restaurant and bar were served by lovely staff and the food choices and quality,very good

clean room and hotel, friendly welcoming staff, nice comfortable bar area and very good food in the restaurant

from the reception team, bar staff, breakfast crew, housekeeping and the very fantastic event co-ordinator - they are

clean, comfortable accommodation with a great location and nice bar area. staff were attentive

hotel, beautiful rooms, staff amazing and the bar area is like the rooms tastefully decorated

friendly greeting. lovely room and bar area. the location is superb.

friendly staff, we arrived in the bar and were greeted by a happy friendly member of staff, her colleagues took us through to the

there was no football on in the bar even though they had the sports

enjoyed an excellent meal (in the bar area as we had our dog with us)

the bar is well maintained and stocked

great breakfast selection! cosy bar area with open fires

great place to stay. bar and restaurant have amazing views

scaffolding still up around bar area

was quite a wait at the bar to order drinks, the staff levels perhaps a little short as they tried to serve food on two

convenient bar and restaurant

the hotel was light and bright with a cafe, bar and restaurant and a very extensive breakfast selection

wine cellar, amazing room. great bar snacks

the bar bistro is a comforting space and the food and wine was delicious

room was very spacious with bath and shower, mini bar little extras and very comfortable

i did not eat in the restaurant but had a drink in the bar

anne the bar man and receptionist were all fantastic

food and service both in the bar and restaurant was excellent

i want to thank everyone, including the restaurant staff, bar staff, and the chef

lovely hotel , bright and airy reception , bar and restaurant, friendly staff.

the bar area was well managed especially with the covid restrictions again with excellent

the bar shuts at 11 on friday and saturday nights which is a bit early in my opinion

nice cocktail bar too

t best

atmosphere and great facilities for breakfast and dinner and just chilling out in the lounge and bar facilities

the dining room and bar are nicely appointed and beautifully decorated

lively and fun bar and lovely restaurant

bar after 11:00pm so if you go out for the evening you cannot get a drink

dining room and bar were very large and well decorated

we had a drink is the bar which had a great atmosphere, plenty of seating in bar also in the front of hotel & a beautiful

closing times of the bar

pity that the bar shuts so early.